CHUA YUN EN

Singapore | yunenchua1604@gmail.com | +65 9027 7464

WORK EXPERIENCE

ET Wealth & Co Jun 2023 – Current

Personal Assistant
● Assist the Senior Manager of Great Eastern Life with secretarial duties.
● Managing clients’ enquiries, claims and requests.
● Managing social media accounts such as WhatsApp, Telegram, and Instagram.
OCBC Bank Feb 2023 – Feb 2023
Customer Service Agent
● Assist customers with the GST Government payout and other bank processes.
● Manage queue and ensure smooth operation of the bank.
Connect De Dots Pte Ltd Dec 2022 – Dec 2022
Freelance Event Manager
● Liaise with client from MOM and contact the different vendors for the necessary logistics for the event.
● Ensure smooth operation of event.
● Set-up and teardown of event.
Analytix-Online Pte Ltd Feb 2021 – Nov 2022
Project Administrative Executive
● The role at Analytix-Online Pte Ltd was a mix between executing HR activities for the company and being
involved in the company’s HR native-app & web-app software project, project size: SGD400,000.
● Administered, tracked, & setup a proper system on remote working app Basecamp, XERO, & Workable for
secretarial duties such as invoicing, scheduling meetings, and recording meeting minutes.
● Familiar with the EDG and Singapore grant application process.
● Collaborated closely with the product manager and offshore developers to design, test, release, & demonstrate
native mobile apps, web app projects to clients.
○ Applications include psychometric analyses tools, coaching tools, ROI tracking tools, and corporate
training tools.
● Drafted & executed hiring exercises to attract talent to support the company’s need for data analysts and interns
for the marketing of HAMI data storytelling software.
○ Liaising with CEO to decide on company’s talent requirements.
○ Drafted JDs and conducted outreach exercises to various universities, freelance platforms, online apps,
and social messaging channels.
● Liaised with cross-functional teams to prepare and execute product development materials in a timely manner.
Nanyang Polytechnic Nov 2020 – Dec 2020
Safe Distancing Ambassador
● Ensure that students abide by the Safe Distancing rules in school campus.
Foodpanda Singapore Oct 2020 – Nov 2020
Pandamart @ AMK
● Perform and coordinate warehouse processes, from inbounds to outbounds, on a timely basis.
● Ensure work areas are clean, neat and organized to be able to facilitate order fulfilment and restocking activities.
● Follow standard operating procedures to ensure efficient goods flow and accurate inventory count.
● Perform inventory controls and keep quality standards high for audits.
Aspen Event Planners Pte Ltd Oct 2020 – Nov 2020
Part-time
● Giving out Tracetogether tokens at various locations.
UOL Group Ltd Aug 2020 – Sep 2020
United Square
● Ensure that all visitors have checked in safe entry before entering the mall.
Nexwave Telecoms Pte Ltd Jul 2020 – Aug 2020
Technical Officer for Polling Day
● Solving faulty e-registration devices at the different polling stations.
People’s Association Apr 2020 – May 2020
PA Call Center & Nee Soon South CC
● Handling phone enquiries from the Stay-At-Home notice people.
● Assist with registration of the Temporary Relief Fund and masks distribution.
Pico Art International Pte Ltd
Project Assistant for Marina Bay Sands Countdown 2020 Dec 2019 – Jan 2020
● Assist team leaders with the event.
● Handling of logistics.
Project Assistant for Mother Tongue Language Symposium 2019 Aug 2019 – Sep 2019
● Registration of VIP guests.
Intern – Organizer for Children’s Festival 2019 @ Gardens by The Bay Mar 2019 – Aug 2019
● Ensure smooth operation of event.
● Human Resourcing.
● Liaise with clients from Gardens by The Bay, Disney Singapore and Singapore Tourism Board.
Project Assistant for Marina Bay Sands Countdown 2019 Dec 2018 – Jan 2019
● Assist team leaders with the event.
Supervisor for Children’s Festival 2018 @ Gardens by The Bay Jun 2018 – Jul 2018
● Ensure smooth operation of event.
● In-charge for temporary staffs.
Cashier for Art Zoo 2018 Mar 2018 – Apr 2018
● Usage of POS machine.
● Barcode scanner at entrance.
● Promoting of tickets and merchandise to passer-by.
Project Assistant for Marina Bay Sands Countdown 2018 Dec 2017 – Jan 2018
● Assist team leaders with the event.
● Handling of logistics.
Part-time for Ultra Music Festival 2017 Jun 2017 – Jul 2017
● Registration of VIP guests.
● Recognize and deal with customer queries, requests and problems.
Cashier for Art Zoo 2017 Mar 2017 – Apr 2017
● Usage of POS machine.
● Promoting of tickets and merchandise to passer-by.
AC Music Entertainment Pte Ltd Dec 2019 – Jan 2020
Customer Service Officer for Legacy Festival 2019
 ● Registration of guests and giving out of wrist tags.
● Recognize and deal with customer queries, requests and problems.
Terrapin Pte Ltd Nov 2019 – Dec 2019
Event Assistant for EduTECH Asia 2019
● Registration of guests.
● Printing of nametags and giving out lanyards.
● Assist Conference Manager in set-up.
● Timekeeper for Seminars.
Ultimate Events Company
Game Facilitator for Women Tennis Association @ Courtside by the Bay Oct 2018 – Nov 2018
● Attract customers to play the games.
● Giving out pamphlets for the event.
Customer Service Officer for K&S Company Event Sep 2018 – Oct 2018
● Counter and ad-hoc duties.
● Registration of guests and giving out freebies.
● Recognize and deal with customer queries, requests and problems.

EDUCATION

La Trobe University Nov 2024

Bachelor of Business (Event Management)
Singapore Management University Academy Oct 2021
Professional Certificate in Web Application Development
Nanyang Polytechnic May 2020
Diploma in Hospitality and Tourism Management

LEADERSHIP EXPERIENCE & ACTIVITIES

Standard Chartered Marathon 2018

Class Representative
● Ensure smooth operation of event.
● Set-up water booths.

SKILLS & INTERESTS

Computer: Microsoft Office, Google’s G Suite, Tableau, Figma, Canva, HubSpot, Squarespace
Languages: English, Chinese