Katie Lockhart

822 Riverview Lane | Tarpon Springs, FL 34689 | (727) 470-8051 | katielockhart97@gmail.com

Education

Saint Petersburg Collegiate High School, Saint Petersburg, FL

High School Diploma/ AA Degree | May of 2016
Criminology
GPA: cumulative- 3.7 cumulative weighted- 4.1
Class Rank- 45/86

Experience
December 2013 - October 2015

Shift Manager | Dunkin Donuts | Tarpon Springs, FL

This was my first job, I started when I turned 16 as a crew member and worked my way up to a
shift manager by the age of 17. My job responsibilities included:

Providing excellent customer service.

Assisting guests with specific requests and solving guest issues/complaints.
Answering the telephone and taking messages for general manager/owners.
Making sure the other employees did their jobs correctly and the shift ran smoothly.
Cleaning equipment that needed cleaning as well as keeping the store in excellent
condition.

October 2015- Current

Receptionist | Sun Toyota Auto | Holiday, FL

My job duties for this position include

Answering the phones, paging the correct employee and assisting customers to the right

department.
Assisting guests that arrive in the store to the correct manager/representative for their

desired department.
Acquire the keys from the cabinet for sales representatives
Take messages for the sales representatives

Awards and Acknowledgments

2012- First Graduated Class of AVID In Tarpon Springs, Straight A's AVID Award,
Outstanding Scholastic Achievement

2013- Safe Staff Certification

2014- Member of National Society of High School Scholars, ProStart Certification

(Youngest Student at Tarpon Springs High to achieve)

2015- President's Award for Educational Excellence

Volunteer Experience
I was an active volunteer for the Jacobson Culinary Arts Academy (JCAA) from the years of 20122014. Also through the JCAA I became a volunteer for the Ryan Wells Foundation also between
the years of 2012-2014, thus gaining over 100 volunteer hours during this time period.