Alex Phillippi

139 Melva Court

Windsor, CA 95492
707-481-5399 (C)
67elcaminoalex@gmail.com

Objective
To use my organizational and social/ customer service skills in a professional manner.
Education
SRJC- Four years of General Education and working towards my Administrative Assistant
Operations major, Administrative Assistant ,Office Assistant and Customer Service Certificates. Still
attending.
Customer Service Certificate from Santa Rosa Junior College - 2014

Graduate, Windsor High School Windsor, California

Class of 2011 3.8 GPA and two-year Varsity Swimmer

Vineyard Core; Culinary, Business/Finance, Economy/Government, English

Hospitality, Travel & Tourism, Customer Care/Customer Service

A very dependable, organized person. I pride myself on attention to detail, punctuality and
dependability. My work experience listed below is all based on word of mouth by satisfied customers. I
am honest and trustworthy. I am also a people person. I love helping them with whatever they need, and I
have a warm and caring personality.
Work Experience
October 2015-Present: Server at KinSmoke
June 2014-Present: Event Photographer for Christys Night Club.
October 2014-August 2015: Host/Server Assistant at Applebees.
July 2014-February 2015: Bar back and Bartender at Tradewinds bar in Cotati.
June 2013-August 2014: Cashier, Book Keeper, Customer Order Specialist and Customer Service
Specialist at Home Depot.
August 2012-May 2013: Server/Cocktail waiter and bar back at Mavericks Nightclub and Restaurant.
March 2012-September: Server/Busser/Bar back at Sky Lounge Steakhouse and Sushi Bar Restaurant.
November 2011- June 2014: American Eagle Associate. Customer service/Customer Care, retail/sales.
July 2011- October 2011, server at Dennys.
2008 Present, Culinary Arts and Baking & Pastry for 3 years, Catering Events; Apple Blossom Fair,
Business Expos and Rotary Club dinners. Job shadowed Cellular World, Retail Manager; sales, inventory,
customer care.
Other Experience

I recently completed the customer service certificate program at Santa Rosa Junior College. Some of
the classes in the program are Time Management, Business Etiquette, Customer Service Skills for
Business, Communicating with People, Team Building for Office Workers, Decision Making and
Problem Solving and more. I work very hard at my school subjects and have maintained a 3.0 or
higher GPA. It is important to me that assignments are done perfectly and turned in on time. My
teachers have said that I am one of their best students and that I am a perfectionist and an
overachiever.

My coworkers and management have said that I am an extremely hard worker and I will go above
and beyond to satisfy customers. At my most previous job I was the best server with the highest sales
so my boss rewarded me by taking me to Vegas for a VIP Maroon 5 concert. Also, at all of my jobs I
had a lot of regulars. Every Friday and Sunday a group of 20-50 people would come into Mavericks
but only if I was working.

Event coordinator including organizing a Spare Change Challenge to raise money for Police and
Fire Fighters families that lost family members on September 11th 2001. I raised over $1,500 dollars
and presented a check to Fire Chief Ron Colier and I was named an Honorary Fire Fighter. I also
organized a benefit car show for my Senior Project in High School called, CARS 4 A CURE and
raised nearly $4,000 for the Childrens Diabetes Foundation of the North Bay.

References
Ann Foster

707-536-8154

Brijit Aleman

707-360-8686

Cheryl Redmon 707-527-4709