ED 387

2-7-09

1) Nori reviews his org chart

2) Assessment (Ch. 13/14); Crisis on campus; Rashmi and Shrim; Tmw@ 8:30 pm in Room 241

Chapter 14:  Assessment in Student Affairs

 Basic Definitions
 Assessment
 Evaluation
 Measurement
 If your school loses accreditation you could lose federal funding
 How about in student affairs? Who assesses?
 Institutional Research Department at schools
 Different types of assessment: quant and qualitative; needs (“what do you
need?” – asking students) and satisfaction (“where you satisfied?” how do
I feel about what happened…? Do I feel about walking when I walked into
the admissions office; how would I improve the office?)
 Program review: Iowa state: 3 year review
 Think about ways you can illustrate you can impact your program
has
 Why do assessment in Student Affairs?
 A Comprehensive Assessment Model
 Users
 Needs
 Satisfaction
 Environments & cultures
 Outcomes
 Comparability
 National Standards
 Cost Effectiveness
 11 Steps in Assessment Process
 Ethics
 Resistance to Assessment

 
 

Chapter 15:  Measuring Student Satisfaction & Needs

  Role of Institutional Mission
 Needs Assessment
 Satisfaction Assessment
 A Quantitative Approach to Needs Assessment
 Sampling
 Instrumentation
 Data Collection
 Data Analysis
 A Qualitative Approach to Needs Assessment
 Sampling
 Instrumentation
 Data Collection
 Document Analysis
 Observation
 Data Analysis
 Quantitative & Qualitative Approach to Satisfaction
 Sampling
 Instrumentation
 Data Collection
 Data Analysis
 Static Assessment Measures
 Persistence/Participation rates
 Spending Patterns
 Membership recruitment & retention
 Student newspapers
 Institutional Databases
 An active assessment measure
 Institutional Sources

Chapter 16:  Translating Theory & Results to Practice

 Research about how students learn

 Conclusions/ themes
 Assessment Methods
 Translating to Practice
 A case study………..

Chapter 19:  Legal Implications of Student Affairs Practice

 Student Institutional Relationship

  The Judicial System
 Torts (twisted relationships)
 Negligence: someone has a duty to do something; colleges and
universities have the responsibility of the “parent” (in loco parentis);
you have a responsibility or have a duty to do something (as a part of
your job) – should you have done something (did you know; should you
have known)
 Violence
 Alcoholic Beverages
 Defamation
 Tort Liability Defenses
 Contracts
 Statutes
 Title VI
 Title IX
 Section 504
 FERPA: right to privacy act - Family Educational Rights and Privacy Act (FERPA)
 Has to do w/ student records
 Student Right to Know
 Campus Security Act
 Drug-Free Schools Act
 Constitutional Issues
 First Amendment
 Establishment & Free Exercise of Religion
 Freedom of Speech & Press
 Right of Peaceable Assembly
 Fourth Amendment
 Fourteenth Amendment: due process and equal protection clauses –
can’t violate those rights

Chapter 20:  Campus & Community Relationships

 Essential Elements of Good Campus Relations

 Be trustworthy and honest
 Be Competent
 Listen and Involve
 Maintain Confidentiality
 Ensure effective planning
 Continue to build relationships
 Key Campus & Community Relationships
  The President
 Other key administrators
 Faculty
 Governing Board Members
 Alumni
 Community members
 Student and Student organizations
 Expected Outcomes
 Improved understanding & Support
 Improved sense of community
 Improved problem-solving
 Improved quality of programs
 Improved education of students
 Questions to consider

Key Concepts #5

Chapter 21: Managing Conflict Constructively

 Challenging the negative assumptions

 Knowledge about Conflict
 Attitudes toward Conflict
 Skills in Managing Conflict
o Three examples
o A Personal example

Chapter 24: Dealing with Campus Crisis

 Confronting A Crisis
o Inform the President
o Encourage Coordination
o Contact the top Public Official
o Call the Institution’s attorney
o Identify Concerned parties
o Use existing support systems
o Establish Communication Links
o Define Role of Key Staff
 Attorney management
o Understand the nature of relationship
o Be realistic
o Understand the protections available to you
o Make no assumptions
o Take notes
o Get approval
o Train for a deposition
o Review and proof
o Consider settlement carefully
 Media Management
o Explain the context
o Listen to advice
o Use the resources
o Decide who will speak for the institution
o Balance privacy and press (student press also)
o Exercise candor
o Handle privileged information with care
o Confront errors and misinformation prudently
 Personnel Management
o Stay calm
o Identify a confidant
o Attend to your health
o Clear the decks
o Maintain a sense of humor

 Managing a Natural Disaster

 Leadership Role of Student Services
 Crisis Coordination and Administration
o Financial Management
o Legal issues
o Technology
 Student Affairs Response to People on Campus
o Student and their families
o Student Leaders
 Responding to staff
 Debriefing and Evaluation
Career Talk by Shrim and Rashmi

Slide 2 (opportunities) Alumni involvement: “Let your life speak” – alumni participation; 2 unit course
and Alumni shadowing

Guides for parents: parents can find out info. career info for their students

Most of the resources are also available online

Broncolink – for jobs

Slide 3 (relationships): faculty, outside employers (charges a minimal fee for booth; this money created
from advertising goes to the career center’s budget); student worker (campus payroll for student
workers goes thru the career worker)

Slide 4 (marketing) – second life (online simulation – is this viable?)

Slide 5 (student and alumni feedback)

- Most students use the resume workshop

- Alumni can use it
- There is limited awareness of the career center

Slide 6 (conclusion/suggestions): they’ll come to you when they need you!