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  • English Group 1:: 1.eko Wahyu Arifin 2.muvid Sani Hardiyanto 3.aris Wibowo 4.dwi Wahyu Indra P 5.galih Pramuktianto

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    Eko Wahyu Arifin
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    1) The document lists the names of an English group and provides instructions on how to take phone calls, including introducing oneself, asking who is calling, taking messages, dealing with routine calls, and handling wrong numbers. 2) It provides sample dialogues for introducing oneself, asking who is calling, dealing with a routine call from Lorenzo about speaking to Mr. Rossy, and acknowledging a wrong number. 3) The document aims to teach proper phone etiquette and responses.

    Original Description:

    Tatacara menelpon

    Original Title

    Telephone

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    1) The document lists the names of an English group and provides instructions on how to take phone calls, including introducing oneself, asking who is calling, taking messages, dealing with routine calls, and handling wrong numbers. 2) It provides sample dialogues for introducing oneself, asking who is calling, dealing with a routine call from Lorenzo about speaking to Mr. Rossy, and acknowledging a wrong number. 3) The document aims to teach proper phone etiquette and responses.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    20 views8 pages

    English Group 1:: 1.eko Wahyu Arifin 2.muvid Sani Hardiyanto 3.aris Wibowo 4.dwi Wahyu Indra P 5.galih Pramuktianto

    Uploaded by

    Eko Wahyu Arifin
    1) The document lists the names of an English group and provides instructions on how to take phone calls, including introducing oneself, asking who is calling, taking messages, dealing with routine calls, and handling wrong numbers. 2) It provides sample dialogues for introducing oneself, asking who is calling, dealing with a routine call from Lorenzo about speaking to Mr. Rossy, and acknowledging a wrong number. 3) The document aims to teach proper phone etiquette and responses.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 8

    English Group 1 :

    1.Eko wahyu arifin


    2.Muvid sani hardiyanto
    3.Aris wibowo
    4.Dwi wahyu indra p
    5.Galih pramuktianto

    Taking phone calls


    Introduce my self
    Who is calling
    Taking Message
    dealing with a routine
    call
    Wrong number

    Introduce my self
    Hello ! Karya Husada Hospital its
    Galih here. Can I help you ?

    Who is calling
    Who am I speaking to ?
    Or
    May I ask who's calling, please ?

    Taking message
    Would you like to leave a message ?
    Or, you can ask directly with asking
    May I leave a message ?

    Dealing with a routine call


    Lorenzo : Hello
    Galih
    Lorenzo
    Galih
    Lorenzo
    Galih
    Lorenzo

    : Hello, Lorenzo. Whats up ?


    : Can I talk to Mr. Rossy ?
    : Sorry, but he was not at home
    : Ok Galih, Can you tell him that im calling ?
    : Ok Lorenzo, no problem
    : Ok thank you Galih ^_^

    Wrong number
    I think you have the wrong number
    Or
    Would you mind checking your
    number, please ?

    Thank you for your


    attention

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