Emily Drake

7082 S Knolls Way, Centennial, CO 80122

Phone: 860-552-9908 E-Mail: edrake@rams.colostate.edu

Key Skills

Time Management, Organizational Skills, Customer Service, Distribution, Detail Oriented,

Multitasking, Leadership and Management, CPR and First Aid Certified.

Relevant Experience
Chipotle
October 2015-Present
Alarm Surveillance Coordination. Communicate with security company, Tyco, in regards to burglar
alarms and hold-up alarms. In addition, coach managers in the restaurants in communicating with
their teams about security of their locations.
Massage Envy Spa
May 2014-November 2015
Sales Lead, Junior Clinic Administrator. Check in and out guests for massage and facials. Sell Murad
and Hempz products and upsell guests to adding more products. Explain and sell membership
packages for guests. Assist and teach other front desk sales staff in preparing to make sales and
overcoming objections. Assist guests and massage therapists/estheticians in any problems that occur
during sessions and teach them how to work well with others. Ability to solve customer problems and
concerns while aiding in comfort of the surrounding guests.
Computer Science Department
September 2012-May 2014
Front Desk Receptionist. Assist walk-ins and callers with directing them to who they need to talk to,
setting up appointments, open/close the front office by locking up confidential materials, mail-merge
letters and envelopes, mail distribution, maintain confidential files, update display cases, run errands
on campus, process graduation contracts, create and distribute ASCSU survey packets and other
individual jobs requested by CS staff.
Maid Rite Diner
December 2011-August 2013
Server. Took orders from customers and explained individual meals, brought food to tables, cleaned
and reset tables, prepared some meats by portioning out to bags, cooked.
No Nos Cafe
September 2010-May 2013
Server, Server Assistant, and Head Expo. As a server and server assistant took orders from
customers, refilled drinks when needed, brought food to tables, cleaned and reset tables, and helped
seat customers to their tables. As an expo made sure food was getting out to tables at a reasonable
time, brought food to tables, managed cooks to make sure they had started on food, communicated
between cooks and servers to avoid too many voices at once, prepared food, made salads, made sure
the food was presentable before it left the kitchen.

Education
Colorado State University
August 2012-Present
English Education is my first major with a second major of Psychology. I was part of the Key Program
in Key Service. Sorority, Delta Delta Delta (2012-2013). Member of NCTE@CSU an English Education
club.
Arapahoe High School
August 2008-May 2012
Graduated with honors in 2012. Participated in DECA, FBLA, Cross Country, Track, and National
Honors Society. I also student-assisted for an English teacher aiding in grading papers, entering
grades, checking books in and out, and other organizational tasks.