JamieWillis

3987BrandychaseWayApt.206Cincinnati,Ohio45245|(513)713-0314|Jamie.lynn478@gmail.com

Objective
ImseekingemploymentwithacompanythatIcanhelpgrowandexpand.

Education
HEALTH INFORMATION TECHNOLOGY | 12/12/2015 | UNIVERSITY OF CINCINNATI-CLERMONT
Major:HealthInformationTechnology
Relatedcoursework:40hoursofpracticums
GENERAL | 06/2008 | JAY COUNTY HIGH SCHOOL

Skills & Abilities

MANAGEMENT
Abletoleadothersinhigh-demandsituations.
Coaching,guiding,andtracking.
Delegatingtasksandresponsibilities.
Evaluatingperformance.
Scheduling.
Agenuinedesiretoachieve,excel,andevolve.
TEAM PLAYER SKILLS
Thriveinateamenvironmentandworkwellwithothers.
Enjoyworkingasateammemberaswellasindependently.
Teamleaderandteamplayer.
COMMUNICATION
Excellentwrittenandverbalcommunicationskills.
Confident,articulate,andprofessionalspeakingabilities.
Empathiclistenerandpersuasivespeaker.
PROBLEM SOLVING SKILLS
Combinepatience,determination,andpersistencetotroubleshootclientissues.
Dynamic,results-orientedproblemsolver.
Easilyunderstandandsolvetechnicalproblems.
Handlingcomplaintsfromcustomers.
Strongproblemsolvingandanalyticalskills.

Experience

RECEPTIONIST | CORNERSTONE CONTROLS (THROUGH TRAK)| JULY 2015-SEPTEMBER 2015

(CONTRACT)
Providedcustomerservicebydirectingphonescallsinatimelyandprofessionalmanner.Good
attendance.Foundproductivetaskstocompleteduringdown-timewithoutwaitingfordirectionfrom
manager.
CUSTOMER SERVICE REPRESENTIVE | JC PENNEYS | JUNE 2014-AUGUST 2014 (SEASONAL)
Providedcustomerservice,includingassistedcustomerswiththeirpurchases,andpreparethetills
fortheday.Builtreputationforworkingsuccessfullywithpreviouslyunhappyclients.Knownfor
stayinglate/pickingupextrashiftsonshortnotice.Goodattendance.Foundproductivetasksto
completeduringdown-timewithoutwaitingfordirectionfrommanager.
CUSTOMER SERVICE REPRESENTIVE | JC PENNEYS | OCTOBER 2012-JANURARY 2013
(SEASONAL)
Providedcustomerservice,includingassistedcustomerswiththeirpurchases,andpreparethetills
fortheday.Builtreputationforworkingsuccessfullywithpreviouslyunhappyclients.Knownfor
stayinglate/pickingupextrashiftsonshortnotice.Goodattendance.Foundproductivetasksto
completeduringdown-timewithoutwaitingfordirectionfrommanager.
SHIFT MANAGER | DOMINOS PIZZA | MAY 2012-SEPTEMBER 2012
Providedcustomerservice,inventory,andresettills.Builtreputationforworkingsuccessfullywith
previouslyunhappyclients.Goodattendance.
HARNESS BUILDER | STONERIDGE | JANURARY 2012-APRIL 2012
Assembledandqualitycheckedharnesses,cleaning,andinventoryofparts.Goodattendance.
DRIVE THRU | SKYLINE CHILI | AUGUST 2011-NOVEMBER 2011
Providedcustomerservice,inventory,stocking,cleaning.Becamego-tostaffmemberforhelpwith
tasks.Knownforstayinglate/pickingupextrashiftsonshortnotice.Goodattendance.Found
productivetaskstocompleteduringdown-timewithoutwaitingfordirectionfrommanager.
SHIFT MANAGER | ARBYS | APRIL 2011-AUGUST 2011
Providedcustomerservice,inventory,stocking,cleaning.Builtreputationforworkingsuccessfully
withpreviouslyunhappyclients.Goodattendance.
EMT-B | EATON EMS | DECEMBER 2010-APRIL 2011
Providedpatientcare,inventoryandstockedambulances,anddocumentedpatientencounters.
ReceivedanawardforbeinganoutstandingEMT.Goodattendance.Foundproductivetasksto
completeduringdown-timewithoutwaitingfordirectionfrommanager.

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