Brooke Christina Fountain

(519)-274-3198
brooke_fountz@hotmail.com
Objective:
To gain work experience in my field and continuously improve my skills, while establishing professional
relationships with my coworkers and working with them to attain the goals of the business.
Education:
Sept 2015 to Present Enrolled in Business Accounting Co-op at Fanshawe College
June 2012 - Graduated high school and received a diploma from Stratford Central Secondary School
Work Experience:
Scotiabank Central Mortgage Unit June 2014 August 2015
Responsible for providing mortgage processing and administrative support
Processed assigned functions which include product setup, instructing solicitors, preparing
discharge documents and paying property taxes
Assisted with the training and cross-training of team members
Maintained a thorough knowledge of the systems, mortgage products, policies, procedures and
processes
Developed proficient skills in Excel
Developed professional communication skills
Wendys March 2010- August 2014
Position as a Crew from 2010- Nov. 2012
Manager position from Nov. 2012- August 2014
Trained new crew on new positions
Experience in counting tills and deposits
Development leadership skills through managing crew
Strong in customer service and handling complaints
Food preparation

Proficient in Microsoft Office Suite

Excellent written and verbal
communication skills
Able to multitask in a demanding work
environment
Strong work ethic

Skills:
Strong organizational skills
Able to work both independently or as part of
a team
Strong leadership skills

Skilled in customer relations

Volunteer work:
Sebringville optimist club
Working with young children making crafts
Knox church Stratford
Ladys lunch celebrating women
Helped with food preparation, dining room set up
Helped with clean up, dishwashing
Stratford Aces
Helped prepare for tournaments by making charts recording teams wins and losses