Professional Documents
Culture Documents
Designing and Developing A New HRMS: Copywrite C 1999 Pmi WWW - Pmi
Designing and Developing A New HRMS: Copywrite C 1999 Pmi WWW - Pmi
ISBN 0-459-56370-X
Carswell
Copywrite C 1999 P
Introduction
The design of any HRMS software system
requires both functional and technical
decisions
These decisions should be predicated on the
uses to which the system will be put
Copywrite C 1999 P
Security
System security addresses concerns re:
system control and privacy
System control addressed through audit
trails
In provincial and federal jurisdictions
privacy is a legislated right of persons
whose personal data resides on an HRMS
Copywrite C 1999 P
Copywrite C 1999 P
Copywrite C 1999 P
Analysis Phase
identify
Problem-Solving Phase
determine
Conducting Reengineering
develop
Copywrite C 1999 P
Benchmarking
Bench marking is a systematic and
continuous measurement process; a
process of continuously measuring and
comparing an organization's business
processes against business process
leaders anywhere in the world to gain
information which will help the
organization take action to improve
its performance (American Productivity
& Quality Centre, 1993)
Copywrite C 1999 P
Measurement
Fitz-enz (1995) wrote:
A mythology has developed around
personnel work. It has to do with the
nature and purpose of the work. More
important, it deals with the outcomes
or results of the labour. The
fundamental belief was that the true
and full value of personnel's work
could only be judged by those who
perform it. There was a belief that
business-type measures could not be
applied to this function (p. 7).
Copywrite C 1999 P
Copywrite C 1999 P
Build or Buy?
Not a simple question, but:
Organizations must understand that the
strategic advantage of good
information systems comes, not from
building some unique tool, but by
ensuring that the tool has all the
capabilities that the organization
requires, and by using these
capabilities well.
Copywrite C 1999 P
Copywrite C 1999 P
Definition of Requirements
Requirements are generally
defined in three ways:
functional, system
operations, and technical.
Copywrite C 1999 P
Copywrite C 1999 P
Development of an RFI/RFP
Assessment of Vendor Responses
Demonstrations
Supplier and Product
Reliability
Copywrite C 1999 P
Development of an RFI/RFP
A request for information (RFI) or
request for proposal (RFP) can
contain very similar information.
The primary distinction is
considered to be that a software
supplier's response to a RFI is
not binding, but a response to a
RFP forms part of the information
which the parties may use as the
basis of a subsequent contractual
arrangement
Copywrite C 1999 P
RFI/RFP (contd)
Developing an RFI/RFP is a complex task.
The RFI/RFP should be designed in a way
which will facilitate comparative analysis
of several software supplier's responses.
Open ended questions invite open-ended
answers which are very hard to compare. As
much as possible, questions should be
specific. One method of achieving this is
to offer multiple choice responses followed
by a "comments" section for the software
supplier to elaborate as required, thus
providing both comparative data and
allowing for the explanation of variances
Copywrite C 1999 P
Copywrite C 1999 P
Demonstrations
Potential suppliers should be asked
to provide demonstrations of their
products. Demonstrations of a
software product can be as short as
one hour, or as long as a week or
more. Many software selection
processes include at least two
phases; a short (one to three hours),
general initial demonstration,
followed by a more detailed and
focused demonstration.
Copywrite C 1999 P
Question 1
Suppose you were given the
responsibility for designing and
developing a new HRMS in a financial
institution with 15,000. employees
headquartered in Winnipeg, Manitoba,
but with branches across Canada.
What are some of the global (high
level) design issues which you feel
should be considered? Are there
some issues which you believe should
take precedence over others?
Discuss.
Copywrite C 1999 P
Question 2
List three methods by which an
organization can verify vendor
claims about an HRMS product.
Which are most important, and
why?
Copywrite C 1999 P
Question 3
Why is it important to examine what human
resources business processes one in
automating when one sets out to design and
develop a new HRMS? Given that the powers
that be agree to conduct a business
process re-engineering (or engineering, if
prefers) study of the organizations Human
Resources Function, who do you think
should be involved in such a study. Who
should lead it? Should it contain
representatives from outside of Human
Resources. What should be the role of
Management Information Specialists?
Copywrite C 1999 P