Professional Documents
Culture Documents
Honda Odyssey 2010 Marketing Plan
Honda Odyssey 2010 Marketing Plan
Marketing Plan 1
MBA 551: Jimmy Godard Honda (2010). Retrieved on February 2, 2010 from http://automobiles.honda.com/odyssey/
Current Brand Status
Great facts about Honda Odyssey
Road noise
3
Background
Second Generation
First Generation (1995- Third Generation (2005
(1999 – 2004) Chassis
1998) Chassis RA1 RA3 – 2010) Chassis RL 3
RL1
4 from
Honda (2010) Beginning a New Odyssey in North America. Retrieved on January 29, 2010
http://world.honda.com/history/challenge/1994odyssey/
Honda Odyssey First Generation
ISUZU
Powered by First minivan Independent bought the
Came in two
Debuted in a four- whose doors LX sat seven front seats, model &
versions EX
1995 cylinder swung open passengers bench seats change the
& LX
engine like a car in the back name to
OASIS
Honda
Honda (2010).
(2010). Beginning
Beginning aa New
New Odyssey
Odyssey in
in North
North America.
America. Retrieve
Retrieve on
on January
January 29,
29, 2010
2010 from
from
http://world.honda.com/history/challenge/1994odyssey/
http://world.honda.com/history/challenge/1994odyssey/
CarSeek (2007) Retrieved on February 2, 2010 from http://www.carseek.com/reviews/honda/odyssey/
5
Honda Odyssey Second Generation
Powered by six
Model bigger Warranty of
Second generation started Door slid open cylinder-engine & Seat folded into
than first seven years or
in 1999 unlike swinging automatic four the floor
generation 100,000 miles
gear transmission
Odyssey (1999) 6
CarSeek (2007) Retrieved on February 2, 2010 from http://www.carseek.com/reviews/honda/odyssey/
Honda Odyssey Third Generation
Third Generation Delivered in four Side-curtain airbags Dual glove boxes &
ACE body
grew in width and models: LX, EX, EX- & electronic in-floor Lazy Susan
engineering
weight L, Touring stability control storage
2010 Volkswagen Routan
MSRP: $26,805 - $40,755
MSRP: $25,900–
Rating - 9.0
$42,400/R – 8.5
Overall Score > = 9.0 Overall Score < = 9.0
2010 Chrysler Town
& Country
MSRP: $25,175
- $35,060
Rating 8.2
2010 Kia Sedona
MSRP: $22,195 –
$28,695 / R-8.5
2010 Toyota Sienna
U.S. News Rankings & Reviews (2009). Retrieved on February 2, 2010 from
http://usnews.rankingsandreviews.com/cars-trucks/rankings/Minivans/
MSRP: $24,540 8
INEXPENSIVE – LESS than $40,000 - $37,865/R – 8.5
Industry Players
Overall - 2010 Toyota Sienna 8.5
Performance: 8.1
Exterior: 7.7 2010 Toyota Sienna
Interior: 8.7
Safety: 7.8
Top Competitor
Reliability: 6.0 84,064 units sold in 2009
Minivan with
available ALL-
WHEEL-DRIVE
Kent, D.(2010) Honda Odyssey is best-selling U.S. minivan for second consecutive year. The Birmingham News. Retrieved on February 3, 2010 from 9
http://blog.al.com/assembly-lines/2010/01/post_19.html
U.S. News Rankings & Reviews (2009). Retrieved on February 2, 2010 from http://usnews.rankingsandreviews.com/cars-trucks/rankings/Minivans
Industry Players
Overall - 2010 Kia Sedona 8.5
Performance: 7.5
Exterior: 6.9
Interior: 8.0
Safety: 9.9
Reliability: N/A
2010 Kia Sedona
Best Budget Minivan U.S. News Rankings & Reviews (2009). Retrieved on February 2, 2010 from 10
http://usnews.rankingsandreviews.com/cars-trucks/rankings/Minivans/
Industry Players
Overall - 2010 Volkswagen 8.5
Routan
Performance: 8.0
Exterior: N/A
Interior: 7.8
Safety: 9.9
Reliability: N/A
2010 Volkswagen
Routan U.S. News Rankings & Reviews (2009). Retrieved on February 2, 2010 from
http://usnews.rankingsandreviews.com/cars-trucks/rankings/Minivans/
11
Industry Players
Overall - 2010 Volkswagen
8.5
Routan
Performance: 8.0
2010 Chrysler Town
Exterior: N/A
Interior: 7.8
& Country
Safety: 9.9 83,558 units sold in 2009
Reliability: N/A
Kent, D.(2010) Honda Odyssey is best-selling U.S. minivan for second consecutive year. The Birmingham News. Retrieved on February 3, 2010 from 12
http://blog.al.com/assembly-lines/2010/01/post_19.html
U.S. News Rankings & Reviews (2009). Retrieved on February 2, 2010 from http://usnews.rankingsandreviews.com/cars-trucks/rankings/Minivans
Industry Players
OVERALL
9.0
Reliability - Performance
5.0 - 9.3
Safety - Exterior -
9.9 7.8
Interior –
8.9
2010 Honda Odyssey
Best full size minivan
100,133 units sold in 2009
Kent, D.(2010) Honda Odyssey is best-selling U.S. minivan for second consecutive year. The Birmingham News. Retrieved on February 3, 2010 from 13
http://blog.al.com/assembly-lines/2010/01/post_19.html
U.S. News Rankings & Reviews (2009). Retrieved on February 2, 2010 from http://usnews.rankingsandreviews.com/cars-trucks/rankings/Minivans
Product Positioning/ Industry Leadership
Top Competitors
Overall – 2010 Honda Odyssey 9.0
Performance: 9.3
Exterior: 7.8
Interior: 8.9
Safety: 9.9
Reliability: 5.0
U.S. News Rankings & Reviews (2009). Retrieved on February 2, 2010 from
http://usnews.rankingsandreviews.com/cars-trucks/rankings/Minivans/
Interior: 8.7
Safety: 7.8
Reliability: 6.0
MSRP: MSRP:
$26,805 - $24,540 -
$40,755 $37,865
16
U.S. News Rankings & Reviews (2009). Retrieved on February 2, 2010 from
http://usnews.rankingsandreviews.com/cars-trucks/rankings/Minivans/
Product Place
2010 Toyota Sienna
84,064 units sold in 2009
2010 Honda Odyssey
100,133 units sold in 2009
Available in four
trims: LX, EX, EX- Performance Available in
L & Touring three trims: Lower price in
base model, LX, its class
EX
MSRP: MSRP:
$26,805 - $22,195 -
$40,755 $28,695
19
U.S. News Rankings & Reviews (2009). Retrieved on February 2, 2010 from
http://usnews.rankingsandreviews.com/cars-trucks/rankings/Minivans/
Product Place
2010 Kia Sedona
Sold primary through 670 Kia
dealerships across the US
2010 Honda Odyssey
100,133 units sold in 2009
202010
Hoovers (2010). Honda Motor Co., Ltd. Retrieved on February 2,
http://www.hoovers.com/company/Honda_Motor_Co_Ltd/crxjki-1.html
Product Description
2010 Honda Odyssey 2010 Volkswagen Routan
MSRP:
MSRP: $25,900 -
$26,805 - $42,400
$40,755
Avg. Paid: Invoice:
Avg. Paid: Invoice:
$24,698 - $24,454 -
$25,835 - $24,297 -
$40,154 $39,473
$38,949 $36,903
22
U.S. News Rankings & Reviews (2009). Retrieved on February 2, 2010 from
http://usnews.rankingsandreviews.com/cars-trucks/rankings/Minivans/
Product Place
2010 Volkswagen Routan
Sold primary through 600 Volkswagen
dealerships across the US
2010 Honda Odyssey
100,133 units sold in 2009
232010
Hoovers (2010). Honda Motor Co., Ltd. Retrieved on February 2,
http://www.hoovers.com/company/Honda_Motor_Co_Ltd/crxjki-1.html
Product Description
2010 Honda Odyssey 2010 Chrysler Town & Country
Family-friendly Swivel ‘n Go
features seating
24
Standard U.S. News Rankings & Reviews (2009). Retrieved on February 2, 2010 from
Interior versatility
convenience http://usnews.rankingsandreviews.com/cars-trucks/rankings/Minivans/
Product Pricing
2010 Honda Odyssey 2010 Chrysler Town & Country
MSRP:
MSRP: $25,175 -
$26,805 - $35,060
$40,755
Avg. Paid: Invoice:
Avg. Paid: Invoice: $24,473 - $24,143 -
$25,835 - $24,297 - $33,742 $33,039
$38,949 $36,903
25
U.S. News Rankings & Reviews (2009). Retrieved on February 2, 2010 from
http://usnews.rankingsandreviews.com/cars-trucks/rankings/Minivans/
Product Place
2010 Chrysler Town &
Country
84,558 units sold in 2009
2010 Honda Odyssey
100,133 units sold in 2009
262010
Hoovers (2010). Honda Motor Co., Ltd. Retrieved on February 2,
http://www.hoovers.com/company/Honda_Motor_Co_Ltd/crxjki-1.html
Product Promotion
Public
Advertising Publicity Dealerships
Relations
Suzuki Circuit
Billboards Press Traffic Education Promotions
Center
National Highway
TV ads Traffic Safety Specials
Administration
Automobile
Internet ad
Magazine
(n.d). Honda recalls cars. Advertiser, The (Adelaide), Retrieved from Newspaper Source database.
Honda (2010). Retrieved February 2, 2009 from http://world.honda.com/community/
James, J. (2006) You Tube: Honda Odyssey Spanish TV Ad. About.com. Retrieved February 2nd from
http://minivans.about.com/b/2006/11/05/youtube-honda-odyssey-spanish-tv-ad.htm?p=1
Rafee, A. (2004). Brand impact depends on seeing what the user sees. New Media Age, 15. 15. Retrieved from Business Source Complete database. 27
U.S. News Rankings & Reviews (2009). Honda Odyssey – What the Auto Press Says. Retrieved January 22, 2009 from
http://usnews.rankingsandreviews.com/cars-trucks/Honda_Odyssey/
Available Products
2010 Honda 2010 Honda 2010 Honda 2010 Honda
Odyssey: LX Odyssey: EX Odyssey: EX-L Odyssey: Touring
Consumer School/Sports
Soccer moms
Age 35-44 events
Middle &
Professional
Upper middle Shopping
moms
class
Established 2010
families Honda Odyssey
Three-child
household
Healey, J. (2009). Toyota bets minivans are coming back. USA Today, Retrieved from Academic Search complete database
PRNewsWire (2006). Consumers Age 35-44 are most likely to buy a car in the next six months. PRNewswire. Retrieved on February 2nd29
, 2010 from
http://www.automotive.com/auto-news/02/21457/index.html
Secondary target market
Demographic Geographic Psychographic Behavioristic
Variables Variables Variables Variables
Middle &
Upper middle Soccer moms Shopping
class
2010
Honda Odyssey
Professional
New families Vacation
moms
Healey, J. (2009). Toyota bets minivans are coming back. USA Today, Retrieved from Academic Search complete database
PRNewsWire (2006). Consumers Age 35-44 are most likely to buy a car in the next six months. PRNewswire. Retrieved on February 2nd30
, 2010 from
http://www.automotive.com/auto-news/02/21457/index.html
Tertiary target market
Demographic Geographic Psychographic Behavioristic
Variables Variables Variables Variables
Metropolitan Regular
Children Family men
area users
2010
Honda Odyssey
PRNewswire (2010). New Honda Odyssey TV Ad Leverages the Passion and Imagination of Children in the Buying Process of a Minivan. PRNewswire. Retrieved on February
31 3,
2010 from http://www.prnewswire.com/news-releases/new-honda-odyssey-tv-ad-leverages-the-passion-and-imagination-of-children-in-the-buying-process-of-a-minivan-
83397492.html
Honda (2010) Leasing a Honda. Retrieved on February 3rd, 2010 from http://www.hondafinancialservices.com/planning/lease.asp
http://www.informationweek.com/823/honda.htm;jsessionid=052O2S2AMW1OFQE1GHOSKHWATMY32JVN 32
Maselli, J. )2001) Honda Revs Up Relationship with Dealers, Customers. Informationweek.com. Retrieved on February 3rd, 2010.
• Consumers search for local dealer on line WEB SITES
• Consumers receive price quotes online FUNCTIONALITY
• Consumers Get pre-approved online
• Limited dealership interaction
• Great lease specials for recent graduates THE LEADERSHIP
• Special lease incentives to current lease Honda owners LEASING
LOYALTY™
• Security deposit waived on new lease PROGRAM
• Great offers on 2010 Odyssey LX featured special leased
• Allows graduates to a Honda with small initial cash THE HONDA
• Allow graduates to build credit rating GRADUATE
• Applicable to all graduates of Associates, Bachelors, and Master degrees PROGRAM
• Applicable to graduates from registered nursing programs
Relationship Marketing
Source: Jimmy Godard
33
EXISTING
• Anniversary maintenance offer/discount CUSTOMER
• Special package maintenance PROGRAM
NEW BUYER
• Special maintenance incentives for consumers with multiple Honda automobiles PROGRAM
• Special incentives for new market segments
• Special incentives to current Honda owner trade-in a Honda for a new Honda TRADE-IN
PROGRAMS
• Special financing incentives
• Special maintenance incentives for consumers with multiple Honda automobiles
Relationship Marketing
Strengths
Top safety
ratings
Agility, ride
Reliable
smoothness
34
U.S. News Rankings & Reviews (2009). Retrieved on February 2, 2010 from http://usnews.rankingsandreviews.com/cars-trucks/rankings/Minivans/
Weaknesses
35
ConsumerSearch (2009). Retrieved on February 2, 2010 from http://www.consumersearch.com/minivan-reviews/2010-honda-odyssey
Opportunities
New Competitive Market
36
Edwards, A & Edwards, D. (2007). Who Won the Hearts and Minds of the Ethnic Customers in 2006? Retrieved on February 5, 2010 from www.strategicvision.com/pdf/auto_2006_ethnic_report.pdf
U.S. Census Bureau (2010). Hispanic Population of the United States. Retrieved on February 5th, 2010 from http://www.census.gov/population/www/socdemo/hispanic/hispanic_pop_presentation.html
Opportunities
New Odyssey Generation
Reliability Ingenuity
37
Source: Jimmy Godard
Honda (2010). Retrieved on February 2, 2010 from http://automobiles.honda.com/odyssey/
Threats
Toyota released the 2011 model first
38
Automobile (2010, February). 2011 Toyota Sienna Preview. Retrieved on February 5, 2010 from http://www.automobile.com/2011-toyota-sienna-review.html
Societal Marketing
Honda assists the Little
League Baseball
Honda displayed an
Honda contributes
Odyssey at the Little
$100,000 annually to
League World Series in
Williamsport, PA Little League Baseball® Urban Initiative
Maintain the
current
marketing
strategy
40
New Ideas
TS
Product enhancement
N
OI
P
K Transmission receives
EA mixed reviews
W
10
20 Suspension does not shield
EY against harsh terrain
SS
DY
O
A Eighth seat only suitable for
D children
N
O
H
41
U.S. News Rankings & Reviews (2009). Honda Odyssey – What the Auto Press Says. Retrieved on January 22, 2009 from
New Ideas
Embrace Ingenuity
Four-wheel-drive minivan
Diesel-powered engine
Benefits
• Honda cares for family safety
• Blends well with Honda core values
• Good public relations
43 Godard
Source: Jimmy
Honda (2010). Retrieved on February 5, 2010 from http://world.honda.com/
References
(n.d). Honda recalls cars. Advertiser, The (Adelaide), Retrieved from Newspaper Source database.
Automobile (2010, February). 2011 Toyota Sienna Preview. Retrieved on February 5, 2010 from
http://www.automobile.com/2011-toyota-sienna-review.html
http://www.consumersearch.com/minivan-reviews/2010-honda-odyssey
Edwards, A & Edwards, D. (2007). Who Won the Hearts and Minds of the Ethnic Customers in 2006?
James, J. (2006). You Tube: Honda Odyssey Spanish TV Ad. About.com. Retrieved February 2nd
from http://minivans.about.com/b/2006/11/05/youtube-honda-odyssey-spanish-tv-ad.htm?p=1
Healey, J. (2009). Toyota bets minivans are coming back. USA Today, Retrieved from Academic Search
44
Complete database
References
Honda (2010). Retrieved on February 2, 2010 from http://automobiles.honda.com/odyssey/
sponsorships/little-league-sponsorship.aspx
Honda (2010). Beginning a New Odyssey in North America. Retrieve on January 29, 2010 from
http://world.honda.com/history/challenge/1994odyssey/
http://www.hoovers.com/company/Chrysler_Group_LLC/rfyyci-1.html
http://www.hoovers.com/company/Honda_Motor_Co_Ltd/crxjki-1.html 45
References
Hoovers (2010). Toyota Motor Corporation. Retrieved on February 2, 2010 from
http://www.hoovers.com/company/Toyota_Motor_Corporation/crxxsi-1.html
http://www.hoovers.com/company/Volkswagen_Of_America_Inc/cysksi-1.html
Kent, D.(2010) Honda Odyssey is best-selling U.S. minivan for second consecutive year. The Birmingham
Maselli, J. (2001) Honda Revs Up Relationship with Dealers, Customers. Informationweek.com. Retrieved on
=052O2S2AMW1OFQE1GHOSKHWATMY32JVN
PRNewsWire (2006). Consumers Age 35-44 are most likely to buy a car in the next six months. PRNewswire.
46
References
PRNewswire (2010, February 2). Kia Motors America Announces January Sales.
announces-january-sales-83348262.html
PRNewswire (2010). New Honda Odyssey TV Ad Leverages the Passion and Imagination of Children in the
http://www.prnewswire.com/news-releases/new-honda-odyssey-tv-ad-leverages-the-passion-and-
imagination-of-children-in-the-buying-process-of-a-minivan-83397492.html
Rafee, A. (2004). Brand impact depends on seeing what the user sees. New Media Age, 15. 15.
U.S. Census Bureau (2010). Hispanic Population of the United States. Retrieved on February 5th, 2010 from
http://www.census.gov/population/www/socdemo/hispanic/hispanic_pop_presentation.html
47
References
U.S. News Rankings & Reviews (2009). Retrieved on February 2, 2010 from
http://usnews.rankingsandreviews.com/cars-trucks/rankings/Minivans/
U.S. News Rankings & Reviews (2009). Honda Odyssey – What the Auto Press Says. Retrieved
48