System Process Document

Approving a Contract Renewal

Department
Responsibility/Role
File Name
Revision
Document Generation Date
Date Modified
Last Changed by
Status

298947914.doc
30/06/2010 21:29:00
6/30/2010 09:29:00 PM

Approving a Contract Renewal

Trigger:
Concept
After the renewable contract line is created and a renewal plan and cycle are defined, the next
step in the process is to prepare the renewal cycle for processing and then run the renewal
process.
Consider this scenario, your customer wants to renew the software maintenance warranty for
another year. The renewal cycle for the first renewal period status has already been set to ready.
You will approve the renewal cycle for your customer's contract.

Required Field(s)

Comments

Output - Result(s)

Comments

Additional Information

Last changed on: 6/30/2010

09:29:00 PM

Page 1

System Process Document

Approving a Contract Renewal
Procedure

Step
1.

Action
Begin by navigating to the Define Renewal Cycle page.
Point to the Customer Contracts link.

2.

Point to the Define Renewals link.

3.

Click the Cycle link.

Page 2

Last changed on: 6/30/2010

09:29:00 PM

System Process Document

Approving a Contract Renewal

Step

Action

4.

Enter the desired information into the Renewal Plan field. Enter "1000000004".

5.

Click in the Renewal Plan Cycle field.

6.

Enter the desired information into the Renewal Plan Cycle field. Enter "1".

7.

Click the Search button.

8.

Use the Define Renewal Cycle page to define the parameters for a renewal cycle
and ready and approve the renewal cycle status. You can also view all contract lines
associated with this renewal cycle.

Last changed on: 6/30/2010

09:29:00 PM

Page 3

System Process Document

Approving a Contract Renewal

Step
9.

Action
Click the Approve button to have the system update the status of the renewal cycle
from Ready to Done. The system calls the Renewals Process to create the new
renewable contract line as well as the accounting distributions, billing plan, and
revenue plan for the new contract line.
This button does not appear on the page until the cycle is in Ready status. This
button appears for renewal cycles with a renewal action of Manual only.
Click the Approve button.

10.

Notice the Line Status has been changed to renewed.

11.

Click the Save button.

12.

You have successfully approved a contract renewal.

End of Procedure.

Page 4

Last changed on: 6/30/2010

09:29:00 PM