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Core competences

Xerox: Coated Paper Copying (CPC) technology, Plain Paper Copying (PPC)
technology

Canon
Technology
Decentralization of R&D
80-90% of the companys the
company patentable inventions
originate
Financial investment in R&D
Cross-functional programme (TS )

Marketing
Launching of NP copier
- Business Machines Sales Organization (direct
sales)
- New distribution channel (supplement direct selling)
Support the dealers with attractive sales incentive
programs, management training and social outings.
Building close relationship with its dealers to understand
customers needs and problems
Wholly owned sales subsidiaries in Japan, US and Europe
to target large customers and government accounts
Advertising in order to have a corporate brand for future
success

Manufacturing
Stable production planning process,
careful material planning, close
supplier relationships and adherence
to the kanban system of inventory
movement (to tighten inventory
management)
Stop and fix to observe workers
productivity and quality problem (to
stress prevention)

RBV is unable to use for


prediction
Due to static perspectives because the
information does not take
environmental changes into account.

Optics
Expertise

Microelect
ronics

Copi
er
Calculat
or

Came
ra

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