Professional Documents
Culture Documents
your personal storage U:\ drive on the computers in the Learning Resources Centres (LRCs)
Please note that when not on a university computer your U:\ drive is accessible via
http://uhvpn.herts.ac.uk.
Check that the files have been saved and copied correctly before logging out.
IMPORTANT: Please do NOT attempt to save your files to an LRC computer hard drive when you
logout of the computer your work cannot be retrieved.
Virus protection
CDs and other storage devices are checked automatically when they are inserted into any computer in
any of the Universitys LRCs and disinfected wherever possible.
You must protect your personal computer from viruses and malware. Information on how to prevent
and deal with viruses and worms on your PC is available on StudyNet > Help and support >
Computers, wifi and email > Dealing with viruses and worms
July 15
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StudentStore
This is a 2GB area of storage on the Novell server system. It is your personal space and can only be
accessed by you. This is accessible either from the Windows PC where you have logged onto the Novell
network in the LRCs (drive U:\ on PCs), or via StudyNet/VPN if you are not logged into Novell, e.g. on the
wireless network or at home.
Accessing StudentStore
From a Novell-connected PC:
All PCs in the LRCs have drive letter U:\ automatically connected to your StudentStore when logged into
Novell. An icon for your U:\ drive is provided on the desktop, labelled Personal Storage U Drive.
Web Access to StudentStore (Please note this will not work with Apple Mac devices)
Use the Secure Access Service (VPN), which allows you to access services not normally available offcampus
Type https://uhvpn.herts.ac.uk into your web browser and press Enter
Type your University username followed by @student (eg ab5cd@student), then enter your
University password
Click the Sign in button
Click on StudentStore.
If you need further help, please search the Help & Support pages in StudyNet, or contact the Helpdesk on +44
(0)1707 284678, Internal ext 4678 or email helpdesk@herts.ac.uk.
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Problem solving
Unable to save or copy files onto the USB Drive?
Check the write-protect slider on the drive (if present, normally a small switch).
Make sure the drive is not full.
Make sure you are not trying to replace a file that is open or read-only.
USB device cannot be stopped?
Save and close the file(s) and retry.
You may also have to exit the application before the device can be stopped.
No drive letter assigned in Windows, or no drive displayed in Finder shown by Apple Mac?
Unplug and reinsert the device.
There may not be a suitable drive letter available (have you used drive letters for other purposes, or
connected too many USB devices?)
If you need further help, please search the Help & Support pages in StudyNet, or contact the Helpdesk on +44
(0)1707 284678, Internal ext 4678 or email helpdesk@herts.ac.uk.
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