| | Vocabulary & Conversation- I Table of Contents Topics Vocabulary - Food & Beverages Am Vocabulary - Behaviour of persons Vocabulary - Personality Traits Vocabulary Moods Vocabulary Persons & Personalities Vocabulary Words denoting Trade & Profession Vocabulary Literary words Vocabulary Political, Economic & Social system Vocabulary Important Isms Conversation - Enquiry about Health Conversation - Doctor and Patient - Chest pain Conversation - Doctor and Patient - Fracture Conversation - Doctor and Patient - Dentist Conversation - Transfer of electricity meter Conversation - House Conversation - New connection Conversation - At the bus stand } Conversation - Excess billing Conversation - Car accident 1 Conversation - Purchase of a car Conversation - Opening an account Conversation - At the factory British School of Language | (A unit of SatinKa Lifestyle Services Pvt. Ltd.)VOCABULARY OF DAILY USE Introduction to FOOD AND BEVERAGES. Out of twelve activities in a day minimum two hours are devoted to eating and drinking. So, one should be acquainted with the vocabulary used in this field. Here we are giving the vocabulary covering all the aspects of food and beverages. font pein Bed-tea Evening-tea sumptieug ; Tasteless Breakfast, Snacks Appetizing” Unappetizing Brunch gail Dinner - Palatable”“"" Unpalatable 427 4 ‘a “ Lunch Supper tendo meet Savoury **“ Uncooked, raw Luncheon Nightcap i. . Delicious Half-baked feed bale nk a ae Tasty Insipid Tove! 9 3} Well cooked, —_Badly- cooked” Ripe, zara Over-cooked ”* = : erage aa Roasteg,.; Chilled 38 Erogeh || Lavish Meagre 7 utd Boiled Processed, Raw- || Sufficient «tl Frugal Grilled feds Fried, Rate) SpiCYana Moderatgwi:#5 Economical anlt Juicy fusbiie Mined. Steamed cere c 7 Fane LotgFhots Lettuce Aroricon, bith | || Dates Cashew nuts=< caltifiower Peas, lady fingers; Pistachios (e# © Currants 4 Cabbage, Turpip, pumpkin. Almonds #« — Groundnuts 47) Onions™” Bitter gourd, ea Walinut dant Peanuts Potatoes Drumsticks Raisins @(* — Coconuts _ fin eee MP bomen fod i eae ? daar i wy Wheek sebind (a Guay > Wares Wye Pee sl R57 ee poe eee rh a feleen ben ayia Helen an of GP Lewhs Traaler ii eS oie, a? ihe s ee Josil> aed ova 2 SepeAlla 2D Pitas fea Arsizee? es Wa HTC Sate Ingots > Salibockana British School of Language 1 {A unit of SatinKa Lifestyle Services Pvt. Ltd.) ooi Pinsted ) feel” weet-corn soup Tomato- soup aE henner _ Non-vegetarian Rams oo Beef “#7 “Lamb salami #X |] Chilly Tomato | Mutton «7 = Bacon 2ck¢#7!| Spicy Soypean Prawns 3<3° Chicken 347" Sour 29%” Garlic #462 Ham 4 fixe Lobster Sa Sweet a! Pork PF Sausages #45°"l| pungent «Ms Fish sé Creamy Tae Chicken soup Vegetable soup Greedy «tt Modern BT y/an en] Fastidious% Frugal «7290 «er Glutton °°" Balanged cclosbs de ost [ingredients Baking tray “g*s, Serving spoon Frying pan swazegPressure Cooker} Oven Auigouee Mixie Table spoon Grill - eset ation Grinder ju @ds'e Oil: Coriander 4/5 57 Sugar, Wheat flour + Salt - Flour a Chillies Cornflour +26 Tumeric ef? Mustard seeds Sauce Oil Cardamom, Butter Vinegarf,,Cinnamon Cheese Bread Garlicwa xy Tamarindnd Curd «47 Ginger 907 Pickles #7 Rice Cloves ei [4 Hotel Bar Snack-bar _ Restaurant Bar be-cuefsp Cafeteria Catering Van" Drive-in Eating Buffet? 295, mee Snack Bar Sitting Agangement thon Frozen Alfuts Flavoured Salty Low calorie diet Non alcoholic Flattening Crush m5 Mr Sprinkles, Knead Sweeten Simmer Grind fainter Bring to boilswest Mash fml® fry until brown Soak “k-4f% Heat until tender 2 British School of Language (A unit of SatinKa Lifestyle Services Pvt. Ltd.)-VOCABULARY OF DAILY USE BEHAVIOUR OF PERSONS QalnNE NEGATIVE “POSITIVE oN | igs, Unpolished Rational. Irrational ob Princely Beggarly Dgminating Submisgjv liters Fane a Bird, Enthysjastic Unenthusiastio Harsh cher Outspoken Reserved , eter Disgraceful ite os oe - Secretive _ TROHtUL puting TAOtESS Informal Cultured — Agusin Uncultyreg Ci Aton colt 4 Unrefined Polite, Rude cabal a a0 Backward/Traditional Courteous Discourteous jeer fai Aesposi\e fereion Incongiderate Sober RowdyjLoud al Sinble ; Predictable Unpredictable Flexible Rigi vAdamant, | Scene agit a 3 us/Bold Quieticalm oF omfg ug WE had Ineffective Conventional Uncenvention y Wisk, ado Cold | looded Hot blooded Rese Irtitating/Exasperating Sincere Insincere Sia spoyys /immodes Patient Impatient favo aha aie Soft spoken Loud mouthedieryde Huma Inhyman ee eS moses = Suman ae ve Unsympathetic/Apathetic Gentle Rude 4 Selfless Self best d/Selfish Reljable Unreliable Set ee pei e eesine # Cordial Untri endl Mndifferent Co; Sectarian SO scl, gaging OE elmt hte nat Composed” Dist tense nervous Collectedi/Slow Rashitast ae ae toss eh Regtive Restless ; Unpuritanic inate oi Dutitul Negligent, jn ve.) Dignified Undignified MEE deja, NOBNGOME. Fore aitwes Pie scot Merciful) Mercilegs/Ruthiess Sanguine Doubtful 8, Verdes ‘Grr, 254hala, Set Accepting _Refusi Darin otardin Hy “orale Fey sem Be ae Secs igina he ao mora Quiet/Cool Frenzied, sh Y Bessa AAC nine We tot British School of Language (A unit of SatinKa Lifestyle Services Pvt. Ltd.)Person 3 Person 1 Person 2 (GUIDE PATTERN - BEHAVIOUR - WORKING EFFICIENCY OF PERSON: Person? - Person2 - Person3 - Person2 - Person? - Person2 - Person3 - Person? - cle Sitfoulate. At the same time, she was very di Person2 - Cu 4 British School of Language Look, he is supposed to come at 3 p.m. and it is already 4.4q pm. No sign of him as yet. Most disgusting behaviour really. These persons are not punctual and quite indifferent to thd inconvenience they cause to the public. See how we are madd to sit patiently for hours in this sweltering heat, rriicai, rad ty This haphazard way of functioning is very typical of an Indian} politician, 40s, Met While making speeches, they are very careful about projecting| their image as a person who is polite, reliable, gentle, active] whereas, in reality they are just the opposite. The common man in India is politically very conscious and he is| not fooled by these insincere, inefficient and corrupt batch o politicians any more. Take a person like B. Narain - a disgusting politician. He is so unrefined and eous in his staterpenis and behaviour that it is absottoty Seas patating <5 Sorrietimes. He loves being showy, that is all. Eh, what about T. Fernandes ? His sensational pre-election promises of radical social reforms were quickly forgotten once he got the chair. These are just an Sifatéur"burich as compared to seasoned politicians like Mrs. Indira Gandhi. Whatever may be her other failings, she was atleast efficient, intelli sharp and “abla {ic too. She made an expert job of each portfolio she had ever he ever handled. You see, India at present needs brilliant and rational leaders like Mahatma Gandhi and Nebry. They were noble and selfless, trustworthy and decisive, “indas sand honest; only such self sacrificing people can bring back today the high ideals] of a leader before the Nation again. ye Itis a pity that in the absence of patriots like Subhash Chandra Bose or Nehru to inspire them, our youngsters have only matinee idols like Amitabh Bachchan to ilate their daily lives. Ifyou ask me, an Amitabh with his refined dignified ways or Dharmendra with his pleasant, frank and kind image provide a welcome relief to the j public. Don't you think the ‘angry young man’ image that Amitabh projects is rather dangerous ? Itis very appealing to the frustrated and unemployed section of our youth. They are supplied with more daring and novel umgthods of crime in these fms, The heroes generally look jnvincible ‘ahd ruthless, so people love to follow them and as a result, violenogs on the increase in society. ae fat soled (A unit of SatinKa Lifestyle Services Pvt. Ltd.)VOCABULARY OF DAILY USE { | ERSON 2 { | PERSONALITY TRAITS “9” | ady 4.4 ss ally. (POSITIVE NEGATIVE POSITIVE NEGATIVE nt to the! 4 Bava abd Kind/Generous Cruel/Ungenerous sinegrs: Insincere fare made fill 7a8y/atd € nim hte uy Dult nak Cool tempered Hot tempered, na vem decd Feeble tithe | alis aapese neat jan indian High’ #Srate SwWeetnatured§ ‘I'natured Sat mn cor riba tage Dashing Unimpressive Self controtied Short tempered jecting ayigt suey 25 BravgiDaring cowgr ) active otra aa atranitl Intravert ade Trusttithy Untrugiworthy on RSet, tnd oak oe nd he is fl] Outasing Withdrawn/Aloot Wise Univise hi ir omni = batch off Masculine —_Efferinate ote basa Sy t Aeriads | man Te a abi, foi 1 Merabnaio Honest’ Dishonest/Corrupt vert Invincible He is so att ere ciiilens Ra Setiews, jour that al S2Bfisticated Rustictjpsophisticated Corot, ouiadlusier” Bosh ame on » Wea, Articylate inarticulate “gaaesvaatne Parsimonious. Aaa i, gene 5 andes ? Bedient ., _ Disobedient ws ena stingy | bat aan aL Indecisiveffickle minded Versatil Uunrasotigerul { 7 (ike n Pre a | asoned fl Intelligent ——_Unintelligent/Stupia Angelle Diabélical i setae B (aan, b Sena jer other |g tn nie 9 Berjpgtuninta sting ace vinian — Gullible”” °°, oi cm a ae rp and pétermined Wayering/o: fiaing Indomi ‘Submissive, 0. She I) melee eo opie ‘aa bons is borious —Slothful oe Crooked | pd. a Abe 20m Bo at te Sofas leaders Aail Lazy Professional , Amateur: roa bret ee I srerned Set mud adios Lope BOBO Dy fess, Elegant Inetegantiieuitivated’ Competent Incomnaient e118 king 1 leah ont al, pes Aa ch self ME Benign «fA tend ee ee. jessie 7 inamickble : ola sna et pane casish Ruble stows aulsg Paras Bose or ll, Mode lsiauning Humtanieanan ad fai Prersenigs Is like stupla Indigent Bie Undiplomatic erlerSus calieus rendra |Iim| Ati. ¥ Tagtful , . ©‘ Tactless, . Straightforward — Hypocri fto the HM aa Saen 20% app ne jee! Enterprising Unenterprising Simple f, rs schéming ah hah “af acta jects is Businesslike Unbusinesslike prident enngie Imprudent/ CPt or oe “Ambitiqus” — Unambitious Some, nove hon fe Optimistic Petites Churtisn 97°, $4] inci Me eof ence is || Sav Dulorose I cde a British School of Language 5 {A unit of SatinKa Lifestyle Services Pvt. Ltd.)NEGATIVE Unpleasant Unconscious Ungentlemanly Discontented ‘ontenied Ind eien Asst arts Restr Un-cooperative Ungelentific, , ' Inconsiderate Optimistic Pessimistic fa98 ot BB eahad ressive Retrogressive peph aa nevolént Maleyolent i is Urbina wyisemne oe revattty a confess ving Ae Resindive” Pel sive tena for wore wernt wornFretiut*” : VOCABULARY OF DAILY USE DESCRIBING PERSONS & PERSONALITIES THEIR MOODS elaxe "we o/Ungasy/Restioss ser Proud/Arrogant Humbié/Modest Inactive/Lazy/Lethargic JAbsent beens nest pera ose Cetera weverng Poiblexeaicontu sed afer Distfusting/Shrewd British School of Language (A unit of SatinKa Lifestyle Services Pvt. Ltd.) anit foe acne fener POSITIVE NEGATIVE Happy Unhappy |. mannered « Churlish”*” comgnizant “” Unaware Balanced imbalanced *Visiding Unyigiding rath, dee Agiidstic wlumigreds Serious Senig Aggressive Pious” sons Impious Estat BG? de re Hopeful,” Frugtfated Rigid vs. Figxible, send Rang ree was Aggressive submis e Elated™ oe mitigated simpleton Clever 2 fe nt Athelstic Forgiying Thaisthe DESCRIBING PERSONS & PERSONALITY THEIR ATTITUDE wwrdrat Gabe face Arno Liberal/Libertine Bigoted 34/7] Strict fen indulgent - Cn a Cowardly Tru: Distrusting Mild Bry aes Ferocious Provocating 47 ConVOCABULARY - TO SUPPORT VOCABULARY ON MOODSAND EMOTIONS, STATE OF MIND - BENT OF MIND - ATTITUDE Last afternoon, in the restaurant, finding Mr. Kapoor in a miserabll and depressed state of mind, | enquired of him, “Mr. Kapoor, you seem t be very glum today. You have such a mieten at about you and yo} are truly unhappy? Why, what is wrong with you ? Are ygu feeling uneasy You are a person who used to be humorous, and talkative all the time] “Lam rather tense begause, at the office, | had an argument with my bos| today. He is a hot tempered man and so unreasonable at times that cannot help being eee annoyed with him most of the time. Thi morning he was particularly inconsiderate and | too got into an aggressivi mood. Usually | hate being quarrelsome but today I decided to give him piece of my mind. Thus, as you can guess very well, | could not resis making quite some unwholesomie remarks which naturally distressed hi very much.” Bes qe | pointed out to Mr. Kapoor that generally such type of people are ver rigid in their views and are never good for any creative work. He added “further, “He certainly has some complex, and takes a child's pleasure ii being bossy. | never could stand such mean and arrogant people whd unnecessarily throw their weight around. It looks ridiculous. (In anger hq called me inSleit). The trouble with me is that | am a very sensitive per son and sometimes emotional to a fault. So it is very difficult for me to pul up with such rude churlish behaviour. | really don’t know what he may do | next, | tell you that man is crazy. He is also revengeful sere! e=7 On hearing this | tried tp galm him down and said, "Don'tset s0 nervous. He may not be as apenas he poses to.be. Be optimistic and 5 any! i optimistic composed so that you can face the situation in a Balint fashion. As for ou office, | must say, the atmosphere there is very warm and cheerful Naturally, everyone functions better in such friendly relaxed atmosphere} My boss also has a wonderful paternal and benevolent attitude towards us and naturally, all of us are very contented to work with him.” “You are lucky. Oh, | have to reach back at 2.00 p.m. and it's already 1.35 p.m., so I'll see you tomorrow. Till then, Good-bye.” “All right, see you.” British School of Language (A unit of SatinKa Lifestyle Services Pvt. Ltd.)VOCABULARY DESCRIPTION OF PERSONS & PERSONALITIES DAILY USE WORDS ABOUT PHYSICAL APPEARANCE ae ak harlhentrolon Fair, very § fair, rk, very dark, flawless, glowing Sephithace Proves ing, Aaiant, pink, bright, viv) ‘orid, Sowing. extent | ee tanned, peaches and cream, ‘pale, dull, 4 aul sdflow, Béllia, wiidatish medium Aime 90% abe comipiéxioried, unhedithy complexion ane austes ~My a Tall, short or medium, tiny, puny. dwarf, Snpoting: ovérweiaht, u underweight, short legged, stooping, izzy" “eight, aenormar dik stim, Dew OLS? nites oe Dane Broad’ framed, wil built, broad shouldered small framed, snfall built, sid, eibenit robust, aciies ly boned, alin, chubby, smart Strétig, Kéaitny fa fat, seit, frail, delicate, weak, thin, Seana lean, eftSrmoy 8, Bulky, shapely, bonny, big bellied, able bodied, feeble, balanced, well maintained, ASAy. shape features, classical features, flat or | bidhtfeatureg, mo mongoloid features, roman | attire, slanti ng eyes, Snub nose, flat oss, double chinned, hollow ghgeks, clean-cut face, glowing face, tiiaing eyes, thick ‘neck, broad face, fluttering 3 +? ¥élashes, broad forehead, aquiline nose, bushy eyebrows, chimpy look, high cheeked. Beautiful, handsome, lovely, pretty, cute, dishevelled hair, luxuriant hair, lyminous brown eyes, Worry worn, wrifiiled face, ae ugly, plain, innocent, elderly, sédat”™ British School of Language (A unit of SatinKa Lifestyle Services Pvt. Ltd.)middle-aged, adolescent, ordinar unkempt, haggard, mature, serene groovy looking, withered, bewitchi insane, homely appearance, medioci ensnaring, entrapping, coquettish, placid sultry, cool, seductive, enchanting envious Expressive face, eloquent face, enigmatid face, blank face, wooden face, furious expressionless face, puzzled, beaming with pleasure, contorted with anger, blan| with bewilderment, dumb with terror, wor with care, puckered with distaste, gree with envy, fiery with rage, cheerful, pani stricken, unperturbed, abandoned, seething with fury, horrified, frowning] freckled, benign, vivid, welcoming! accomodative, gracious, commanding Ce Graceful, elegant, mirthful, urbane gracious, inelegant, regal, haughty, tustic, masculine, gentlemanly, princely; refined, effeminate, ungentlemanly, beggarly, well groomed, ludicrous, sober, vagrant-woman, scantily dressed, voluptuous, ruffian, regal, statel Lovable, adorable, charming, impressive} attractive, hateful, abominable, well dressed, unimpressive, fashionable, obsolete, presentable, bespectacled, magnetizing (beauty), homely girl, debonair, ravishing, lovely, exotic beauty, sympathetic, rough, peevish, bashful, abominable, adamant, smug, impertinent, irresponsible, fastidious, depressed; jocular, gracious, towering, intolerable, British School of Language (A unit of SatinKa Lifestyle Services Pvt. Ltd.)‘A place where fishes are kept place where pigs are kept place where milk is converted into butter & cheese place where bread and cakes are make ictory for manufacturing beer ‘collection of wild animals lace where liquor or alcohol is produced place for housing motor cars place for housing aeroplanes place where Government records are kept place where athletic excercises are performed place where treasures of art are preserved place where goods are stored and sold place where leather is tanned building for the lodging of soldiers place where soldiers are stationed place where money is coined place where astronomical observations are taken place where fruit trees are grown place where orphans are housed place where water is collected and stored place much frequented for pleasure or health nursery where children are cared for while their ents are at work loaded and unloaded @ sleeping rooms in a college or public institution ‘school for infants and young children place where ships are built place where bees are kept VOCABULARY OF DAILY USE [ORDS DENOTING PLACES - TRADE AND PROFESSION variety show performed in a restaurant as entertainment place where ships are repaired / stationed for loading shop which sells tea, sugar, butter, tinned food etc. British School of Language (A unit of SatinKa Lifestyle Services Pvt. Ltd.) aquarium sty dairy bakery brewery z00 distillery garage hangar cabaret archives gymnasium museum departmental store tannery barracks cantonment mint observatory orchard orphanage reservoir resort creche dock dormitory kindergarten grocery shipyard/dockyard apiary eeVOCABULARY OF DAILY USE LITERARY WORDS A book of names and addresses A book of accounts showing debits and credits A book containing information on all branches of knowledge A list of books in a library catalogue / bibliograph ‘An extract or selection from a book or writing excerpt The heading of a newspaper article, chapter of a book, etc caption A statement which is accepted as true generally axiom A list of the things to be done or discussed at a meeting agenda Language which is confused and unintelligible jargon A declaration of plans and promises put forward by a candidate for election manifesto An exact copy of handwriting, printing, etc. facsimile A speech delivered without previous preparation extempore Literary theft or passing off an author's original work as one's own plagiarism A poem of lamentation elegy A humorous play, having a happy ending comedy A play with a sad or tragic end tragedy A note to help memory memorandum One who writes plays dramatist 7 playwright British School of Language (A unit of SatinKa Lifestyle Services Pvt. Ltd.)VOCABULARY OF DAILY USE WORDS RELATED TO -POLITICAL, ECONOMIC AND SOCIAL SYSTEM Capitalist Democracy Socialist Communalist Communist Dictator President's rule Parliamentary rule Curfew Emergency period Inflation Deflation {Economic Flux Demand and Supply Budget deficit < Export / Import duty Bullion market Share Market Racial discrimination Shares / Debentures Infanticide Social Evils Eradication Social upheaval Refugee camp Political Asylum Political leader Political uncertainities Population explosion Economic pressure Commercial complex Socialisation Fiscal year Political turmoil Political coup Communal riots Exploitation Social setup Political rivalary British School of Language (A unit of SatinKa Lifestyle Services Pvt. Ltd.)# VOCABULARY A person who shows extreme favouritism towards his relatives regardless of their virtues, believes in Nepotism A person who believes that the motto of life should be eat, drink and make merry (in the pursuit of pleasure), believes in Epicureanism| A person who preaches the theory of free trade Policy or laissez faire, is the follower of Individualism Aperson who asserts his opinions arrogantly though the opinion might not hold good Dogmatism A person who believes in extreme communalism or has extreme enthusiasm in religious matters, tends towards Fanaticism A person who tries to reason out or deduce everything through logic, believes in Rationalism A person who is indifferent to both pleasures and pain, believes in Stoicism A person who favours democratic reforms and is open minded in political matters, believes in Liberalism A person who advocates extreme changes in political matters practices : Radicalism A person who believes in status quo and does not want any changes in the existing order of things and opposes political changes, is a follower of Conservatism A person who advocates the system of private wealth and property through private enterprise, believes in Capitalism A person who defends lawlessness and opposes every form of government, believes in Anarchism British School of Language (A unit of SatinKa Lifestyle Services Pvt. Ltd.)13 A person who advocates that the means of production should be owned by the states, believes in Ps Socialism £14 A person who believes in many Gods, practices Polytheism A person who believes in only one God, practices Monotheism A person who does not know whether God exists or not, believes in Agnosticism A person who doubts everything and asserts nothing and has no positive thinking is thought to be lost in Scepticism 18 A person who does not believe in the existence of God, believes in Atheism H® A person who cares only for his selfish interest, believes in Egoism tO A person who wants to overthrow the capitalist governments by the use of violence to establish the dictatorship of the proletariat, believes in Communalism 2 A person who believes in the overthrow of the . adicals and rules as per his own whims and fancies, believes in Fascism Theist British School of Language (A unit of SatinKa Lifestyle Services Pvt. Ltd.)= oly a | > o >oO>o> o o> o> CONVERSATIONAL ENGLISH ENQUIRY ABOUT HEALTH - GENERAL How is it that | have seen you after a long time? Have you bea keeping well? No, | was down with fever. Very sorry to know that, how do you feel now? Better. But it seems, | have lost my appetite. Must be the side effect of the medicines......Have you undergone t complete treatment? Yes, | got myself thoroughly checked up from Vohra Nursing Homi and they have found nothing serious except general weakness. | ar taking the medicines prescribed by them Actually, it takes around a couple of weeks to recover completely. | wi suggest that you do not exert too much. Thanks for the suggestion. Now, tell me how are your wife ani children? She's alright, but my youngest son is not well. What has happened to him? He is losing weight and his complexion is getting dark. Have you got him checked up from some child specialist? Yes, | had been to Dr. Rana a couple of times, but she is unable t diagnose. Then, | would suggest, that you take him to Alll India Institute o Medical Sciences. Yes, i was thinking of taking him there, but it is too far from my residence. Oh, is that the only problem? You can use my car. | will send i tomorrow at 9.00 a.m. The driver will drop you back home after thd check up. Thank you very much, for this kind gesture. It will be a great favour td me. But, please send the car at your convenience. There is no inconvenience. The driver will reach your home exactly at 9.00 O'clock. You will get free from the hospital by 10.30 a.m. Thi driver will drop you back home before it gets too hot | am giving you too much trouble. Not at all, it is my duty. Apart from this, can | be of any further help. No, thank you. This is more than enough. ©.K. bye. Wish a speedy recovery to your child. See you. British School of Language {A unit of SatinKa Lifestyle Services Pvt. Ltd.)CONVERSATIONAL ENGLISH DOCTOR AND PATIENT - GHEST PAIN Good Morning, Doctor. Good Morning, please be seated Thank you, sir. Yes, what is your problem? Doctor, | have been suffering from terrible pain in my chest for the last 5/6 days. Earlier, | thought it would go by itself, but it is still persisting, and is getting severe day-by-day. Gentleman, you should not ignore a physical check-up in such matters as chest pain. Even a swift pain at times, is an indication of such disease as heart trouble, which if not checked in time, may lead to a severe heart attack Sorry Doctor, only my business kept me away. Otherwise, | had been planning to visit you for the last 4 days. In future, | promise to take care in time. ©.K. Let me check you up. Lie down on the table (The patient lies down) Take a deep breath. Yes, again please. (While checking the patient) Did you take some medicine for relief? Yes Doctor. Not Allopathic but the Homoeopathic one. | went to a Homoeopath in my neighbourhood who gave me some sugar coated tablets and | felt a temporary relief after taking them, May Isee them? Sure, they are in my pocket. Here they are. Very surprising. These tablets are not for such severe chest pains. Anyway, let me take your temperature and blood pressure. (Checks up the blood pressure) Nothing wrong with your blood pressure, and your temperature is also normal. Do you have constipation or feel congestion in the chest? (Checks up again) 1am sorry, it is very difficult to diagnose like this. You must go for a chest %ray and along with it, get your stool and urine tested also. Only after screening the three reports, | will be able to suggest the right medicine. For all these tests, | would advise you to go to Dr. Bhutani's Clinical Lab. | think, you will get the reports by tomorrow. In the meantime, take these pills the moment you feel the severe pains. May | ask about any changes in the diet? It's better if you take a non-gastric diet and maximum of liquids. ‘Thank you, Doctor. What have | to pay? Rs. 40/- only. Here itis, sir. Thank you. Thank you, Doctor. | will come tomorrow. itish School of Language (A unit of SatinKa Lifestyle Services Pvt. Ltd.)| Doctor CONVERSATIONAL ENGLISH DOCTOR AND PATIENT - ON FRACTURE Doctor : Next please. Patient : | have fallen from the motorcycle, it seems my left leg is broken. Doctor : Please lie down on the stretcher. Patient : Sir, itis really very difficult to climb the stretcher (while moving the leg with the help of assistant) Doctor : Is itrelly painful? Try to move your foot up and down. Patient : | can't, it really hurts me. Doctor : But the important thing is that you can move it. Patient : Have | really broken it? Doctor : No. But you have twisted it badly. Patient: Isita sprain? Doctor : Yes, | am afraid itis, and, itis badly bruised and also swollen. Patient : Can Igo to my office on Monday? Doctor : No, | am afraid not. You will have to give it a good rest. Now, let me do th dressing. Stretch ita little. Yes alittle more ........ (After dressing) Yes, ho does it feel now? Does it still hurt? Patient : Yes sir. In fact, ithas gone worse. Doctor : Don't worry, I'll strap it for you. Patient : Thank you, doctor. Nowitis much better. Though, the pain is there. Doctor : | know, it will take some time for the pain to go. Still, | will give some injectior for instant relief, Sir, | have to attend a very important meeting tomorrow. | want to have ai undisturbed sleep at night. | am giving you some pain killers. In case of need, take two tablets togethe with water. Rest, don't worry. You will be alright within a few days. Patient : Thank you, doctor. What have | to pay? Doctor : One hundred and fifty only. Patient : OTHER SENTENCES the sprain is very bad. 1. Have | sprained my ankle? it will take long to get better 2. Can go for playing cricket? you have to go to hospital 3. Will [have to stay in bed for long? you have lost much blood. 4. Can go walking in the mountains? 5. 6. you have broken any bones. Can i attend the office on Monday? itis very serious Can't you make it better soon? 1 i: 3 4 5 6 TRANSFER: Now imagine you are the patient. Think of more questions yourself and then give doctor's answer to them using ‘I'm afraid so’ or ‘I'm afraid not’ British School of Language (A unit of SatinKa Lifestyle Services Pvt. Ltd.)t injection — “4 7 3 4 5 DOCTOR AND PATIENT - MEETING THE DENTIST CONVERSATIONAL ENGLISH What is your problem? Sir, lam having a terrible pain in my rear tooth: Your wisdom tooth must be growing. Let me see. Open your mouth. No, its not there. You have some other problem. Please go inside and be seated. (While in the dentist chair) Look up, open your MOULH......c.suesestrenenne OPEN Wide which tooth hurts you? (while knocking the tooth) Is it the one? No sir, the next. Must be this one. Oooo000000h! Yes sir. Alittle slow please. Does water touth hurt you? Yes sir, and also the lemon. A little chewing of anything sends a wave of pain in my nerves. Open alittle wider. Does it hurt when | press this tooth? Qoo0000000h! Please don't press so hard. (Seeing the teeth with a magnifying glass) Several of your's need fillings and, | am sorry, that, there is a lot of deposit on your teeth. It requires four sittings to get them back in shape. Now, | have applied the medicine. You ‘come tomorrow at 10-30 a.m. to start the treatment. Since, some of your old fillings have to be done, it will take around a month for the full treatment. Do you have the time, so that | look them over just now. How much time will it take? You will have to wait for half an hour. Sorry sir, | have to attend my office now. Then please come tomorrow at 10-30 a.m. What do I have to pay? Kindly contact reception and get the card made. OTHER SENTENCES I'll just take out this tooth 1, Take an e-ray at once. V'll put in this filling. VI fll in those cavities. Pull out three teeth. Do a lot of work everyday. And then, 1'll pull out three teeth.. Let me take off my jacket See to a lot of things aRON Put in four new fillings. itish School of Language (A unit of SatinKa Lifestyle Services Pvt. Ltd.)CONVERSATION THE ELECTRICITY OFFICE - FOR TRANSFER OF METER Conversation Between Public Relation Officer and Consumer Lady — : Good Morning, Sir. lam Ms.Charulata, | am a resident of Rajo Garden Extention. | have come to see you regarding t! transfer of electricity meter of my house in Rajouri Garden. have constructed the first floor and want my meter to b transferred to the first floor. Since | wish to shift immediatel please suggest me how soo it can be done. Officer: Madam, what is your house number ? Lady It is J Block, house number 80. Officer | will require the connection number along with the metd number, Do you have any old bill with you so that I could note down from there ? Lady | have brought one with me. Here it is. Officer For the transfer case, you have to fill a form available window number 1. The form is available till 1 O'clock. You ai already too late for it today. It will be better if you com tomorrow, take the form and fill it. There are some transfq charges, approximately Rs. 75/- which you have to pay by cas or bank draft. Lady How much time will it take ? Officer If there are no technical hinderances, it will be done soon. | case of any problem, you can apply for a new connection. Lady lam sorry, | do not want a new connection due to the lengthlj process and time consumed in screening the applicatior Besides, | will have to deposit Rs. 500/- as security deposf unnecessarily. Officer. Madam, it dosen't take very long to get a new connection. No’ days the matter is looked into soon because of the rapid urbanisati in Delhi and the pressure on the department to dispose off thi application at the earliest for new connection. Still, | must agree thi ‘this will take minimum period of two months, and a transfer of does not take more than 10 days. Lady That's why | prefer the transfer. | Officer It's better you come tomorrow and complete the formalities, I am sure within a fortnight it will be done. Thank you very much, for the kind information. British School of Language (A unit of SatinKa Lifestyle Services Pvt. Ltd.)VOCABULARY ON A HOUSE - A DIALOGUE :Hello Basu ! Where were you last Sunday ? | rang you up but you were not at home. :Oh, did you ? Well, you see, we were busy house-hunting since 9 o'clock in the morning. : Why ? What is wrong with the one you are living in ? : | want to shift. See, it is very congested and uncomfortable. Now as our son is growing up we need a spacious house. Our house is also very damp and leaky in the rainy season and chilly in the winter. The result is that all of us are always down with cold :Oh I It is a most unhygienic a place to live in then. :It is lucky that we have found ourselves a well constructed, neat apartment fitted with all the modern amenities. To me, a house, above all, should be airy, well-lit and properly cross-ventilated. That saves ‘one’s medical expenses, what do you think ? :Most certainly so. | would also like my house to be a compact and not a rambling, ill constructed one. : With the rate of crime so much on the increase these days, those outdated houses have become quite unsafe, to be sure. :My parents, however have a weakness for those ancient, palatial bunglows with sprawling lawns etc. and they find these small flats terribly suffocating You are telling me ! What to speak of old folks, even my wife finds those rooms very dingy and clammy, | have told her however that | cannot afford to maintain such a huge house. My wife insisted on having it very luxuriously furnished with elegant wooden furniture, wall-to-wall carpet, air conditioner and complete with the whole range of other electrical appliances. :Go for a small flat then. Besides being cosy and homely, it would surely cost you less to furnish it wall-to-wall : Hah, Hah ! That's well-said, small is beautiful, isn;t it? It can be well-kept and tidy. You should see some people's houses-absulutely dirty and neglected. | did'nt like such shabby worn-out places A house shouild have a pleasent atmosphere, be tastefully decorated, and thus be appealing and soothing to our nerves when we come back home. :So, in case you hear of any such modest house on good location which will also suit my moderate means, will you please let me know? It should be ideally situated-not in a very congested area, and also not very for from my place of work. : Rest assured, In that case, | shall let you know immediately. : So kind of you. O.K. See you Bye-Bye. ish School of Language (unit of SatinKa Lifestyle Services Pvt. Ltd.)AT THE ELECTRICITY OFFICE FOR THE NEW CONNECTION Consumer Officer Consumer Officer Consumer Officer Consumer Officer Consumer Officer Consumer Officer Consumer Officer Consumer British School of Language CONVERSATION Conversation Between Public Relation Officer And Consumer : Good Morning.| have come to see you regarding an electrici connection for my new bungalow that | have recently built i Vasant Vihar. May | know about the formalities, so that | cay apply accordingly and get the connection at the earlies| possible Have you acquired the completion certificate? Actuall without that, new connection is not permitted Yes Sir, | have already got the completion certificate for N.D.M.C. Is it commercial or residential building ? Sir, it is a residential building. But may | know why have you aske this 2 For commercial connection, there are lot many formalitie: Commercial connection can be given in the buildings used fq commercial purpose only. | hope there is no commercii activity going on in your building. No Sir, it is exclusively for residential purpose and can be use} that way only. | hope that domestic connection is easil available. No, not that easily. The officer concerned will visit the spo! inspect the building and see the feasibility of the ne connection. Do you require single phase or three phas connection ? Sir, if three phase connection is possible in residenti building, then | will go in for three phase connection. It is quite possible with a little extra payment. I don't mind Sir, as | understand there would be som additional charges for that. That's alright. You please write an application and get formt for new connection from the section on the first floor. There j a security deposit of Rs. 2000/- for the new connection. It take around a month or two after submitting the application. ( NEXT DAY ) Sir, here is th application for the new connection along with th cheque of security amount, if you tell me roughly, how long will take to get the connection, | will feel obliged It will take around a week or so for the cheque to be clear After that it will take couple of days to process the applicati and sanction the new connection. Thank you Sir. | hope it will be done within the peri specified (A unit of SatinKa Lifestyle Services Pvt. Ltd.)CONVERSATION At the Bus Stand me, could you please tell me, which is the queue for Route No. 540 7 I next to the tea-stall, but as the service is very frequent, there may any queue for this route. \5 No body is there near the stall waiting for the bus. May be the bus t loft. d you please suggest some bus that goes to British School of South Extension-1 Near the enquiry booth. As it has a 15 minutes service, a queue is bility. But, there is a slack in the service in the afternoon. May be you wait for a little while more. Tam in a hurry. Will it really take long for the next bus to come ? it be, you will have to wait for it fish School of Language (A-unit of SatinKa Lifestyle Services Pvt. Ltd.)CONVERSATION AT THE ELECTRICITY OFFICE FOR EXCESS BILLING Conversion between Public Relation Officer and the Consumer Consumer : Good Morning. Sir, twartté ?@ge a complaint against the excess billing. ? Officer _: Is it South Zone 7 Where from have you come 7 Consumer : Sir, | don’t know the Zone. But I live in Rajouri Garden. Officer _: Rajouri comes under West Zone and Mr. Anand is the dealing clerk for this area. Please contact him in the adjoining room Consumer : Good Morning. Sir, | have come to report about excess billing My meter number is AE-400130. | am a lady staying all alone and don't use any electrical appliances like a heater or geyser. | see no reason why the bill shadid-eacalate that much. Officer _: What makes you feel that there i excess billing ? Consumer : | request you to spare a momierit and compare the old bills with the latest ones. You will find that the old bills are always between Rs. 200/- to 250/- and never exceeding Rs. 300/-. The current bill is fo Rs. 1200/-, Please help me and look into the matter. It's impossible for me to deposit this large amount | Officer | understand that and [I'll co-operate with you to the maximum | extent possible. You kindly put in a written application stating details of past-bills and the present ones and contact the Asst. Accounts Officer. Meanwhile, I'll also talk to the meter reader and tell him to go in for fresh meter reading. Consumer : Thank you very much. | hope it will be done soon so that | do not have the fear of disconnection of electricity supply due to non- payment of bill. Officer To avoid diseannection, you may please contact Computer section, inform the incharge about the excess billing and show him the copy of the application put up by you for correct billing. He will understand the cause for delay in payment and will check the orders for disconnection if passed any time in future. In the mean time |guggest you to make half of the payments due and show the paid bill to me for making an entry. Consumer : Thank you for the suggestion. Which way is the computer section, Sir? | Officer It is in the basement near the staircase. Go down and you will | naturally reach there. Consumer : Thank you very much. 24 British School of Language (A unit of SatinKa Lifestyle Services Pvt. Ltd.)CONVERSATION DIALOGUE ON CAR ACCIDENT A. Look! What you have done to my car? B. What have | done? | haven't done anything A. Come down and look at the damage done. B. How can you say that I have caused the damage? | didn't really. A. You listen to me. It was your fault. B. My fault? How come it was my fault? A. | was giving signals. You should have noticed it. You were not paying| any attention to the horn. You were driving carelessly. B. Please don’t talk of signals. You were in a great speed. You should hava slowed down the car before taking the turn. A. | slowed down to the required speed. It's you who did not bother to appl) the brakes. 1am sorry. It is very wrong on your part to say that. Ask the bystander: - they will tell you, whose mistake it was. B. (To one of the witnesses present there) Did you see the accident taking| place.? C. Yes | have seen it. The fact is you signalled late; almost on reaching the| turn. It's certainly your fault only. A. How can you say that? D. (Another person from the crowd) Stop arguing please. You can’t settl it by blaming each other. Why don’t you call the Police? It will settle th matter impartially. A. lam sorry, the police will take a lot of time in reaching here, the delay| will cause a traffic jam. Let's park our cars off the road and decide th: matter, No not at all. Don't try to remove the cars they are positioned a: evidence. The police won't be able to adjudge the facts from the move: cars. A. Why think of police, friend, your car must be insured. Mine is also insure ‘on comprehensive basis. You should have told me earlier. We woul better exchange our names and addresses and inform the insuranc company. They will reimburse the damages. A. That's fine. It will be an ai ‘able settlement. Let's do the same. British School of Language (A unit of Satinka Lifestyle Services Pvt. Ltd.)Dealer Customer- | am interested in buying a car. Dealer Customer- | think, now - a - days, there is a craze for Maruti. Dealer Customer- Right but, the family travels rarely, like on holidays and Sundays. Dealer Customer- What is the difference between the ordinary and Deluxe? Dealer Dealer Dealer Customer- That seems a better deal since, | can easily afford Rs. 3000/- per Dealer De Customer- Sure! here you are. Dealer Customer- Customer- CONVERSATION PURCHASE OF ACAR - Good Aftemoon, Sir, can | help you? - What make and model are you interested in ? We have alll types of cars. - We have Marutis: its too small a car for a family. For five days a week, it is driven up and down the office all alone, and, it gives very good mileage. Also, it takes less of parking space. - We can offer Marutis. The ordinary one will cost you Rs. 89000/- and Deluxe model is for Rupees One lakh four thousand only. - Well, a Deluxe has got more accessories fitted-such as an air - conditioner, a stereo, a thick carpeting and also the seats are leather covered. There is a lot of difference in price. My budget doesn’t permit me to go in for a Deluxe. - Since, it is winter, one doesn't use the Air - conditioner. Whenever you require an A/C in summer, you can get one fitted in Rs.15,000/- only. We will offer you an ordinary model. Since, there is lot of advertisement about leasin possibility of leasing the car? ~ Yes, but for that, you will have to pay Rs. 30,000/- first, and, after that, Rs. 3000/- per month. is there any month. For that it takes time in preparing the documents. You are requested to come in the evening along with Rs. 30,000/- and sign the documents. Thank you so much. You have been very helpful. - | request you to leave your particulars with us just now with residential and official addresses of the 2 guarantors for the paper. - Thank you, Please come in the evening. British School of Language (A unit of SatinKa Lifestyle Services Pvt. Ltd.)MANAGER AND HIS CLIENT FOR OPENING AN ACCOUNT Customer : Manager Customer : Manager Customer : Manager Customer : Manager Customer Manager Customer Manager Customer Manager Customer : Manager Customer : Manager Customer Manager Customer Manager : Alright, do you know somebody who can sign your introduction : The cheque will be dishonoured. Secondly, you are to cross the CONVERSATION | just want to put money in the bank. You are most welcome. Which account do you want to open: Saving or Current ? | just want to put money in the bank. You can put in under fixed deposit scheme (F.D.) for 5 years. It will fetch you good interest. | am a retired police officer. / Then you can open a savings account. You will be getting interest on money deposited in this account. In the current account we do not pay any interest, rather we levy service charges But in saving account can | get the money as and when | need ? Yes, you can get it, but in the saving account money cannot be drawn out very frequently, not without prior notice. Then | would prefer the saving account. As you are a retired person, would you like to open a joint account with your wife ? You and your wife can operate the same account. No, | do not want a joint account. | would rather prefer a saving account for my wife, and a separate current account for myself because | am planning to start business within a month to this bank 7 Yes, | have got my relative who has an account here and he has agreed to sign on the form as a guarantor. | know he formalities for saving account. Are there any special instructions for current account ? No, not very special. But only when you do not have any balance, don't issue a cheque, otherwise the cheque will bounce. What do you mean by ‘Bounce’ ? cheque, means draw two parallel lines across. This means payment can be made only through bank. But if you want it for yourself, don’t cross it, just write ‘SELF’. Please take care that | the amount in figures should tally the amount in words. Anything else ? Here it is. Please complete the form, get it signed by the guarantor and bring it in the morning. Thank you very much. | have taken your precious time. Not at all. It was my pleasure to talk to you. Thank you very much. So, | will come in the morning. See you tomorrow. Till then, best of the time. British School of Language 27 (A unit of SatinKa Lifestyle Services Pvt. Ltd.) ss Fee eet ret eames ectCONVERSATION AT THE FACTORY Worker Sir, this job is very difficult. It cannot be done on this machine which is too old and cannot run smoothly. Supervisor : But what is the problem with the regular work ? Why isn’t it being done ? Worker Sir, this machine gives very low R.P.M. (rounds per minute) now-a-days. { Supervisor : Okay, | understand, but try to get the most out of this machine In the meantime, I'll get it repaired. I'll see what can be done about it TO THE ENGINEER Supervisor : What is wrong with the machine ? Can you repair it ? We have to supply these items within a day or two and | don't want any delay. | Engineer _: Yes Sir, | feel the machine needs some rest. It has been working continuously for the last ten days. Supervisor : \s that so ? I'll talk to the manager in that case. But what would be the alternative ? Engineer __: All the heavy work can be done on other machines and this ‘one should be used only to give finishing touch to the items. This way we can avoid load on this machine. Supervisor : We can work double shift basis on other machines. Divide the workers into groups and give them their shift timings. Engineer Okay, I'll do that. Supervisor : Do we require a new machine soon ? Engineer Yes, this machine will not work for more than six months. A new machine is a must. Supervisor : in that case, we should book the machine now to avoid problems later. But, we must maintain out quality, so for the time being production should be reduced. Engineer: But how can we do that ? We are loaded with orders. Supervisor : Then we are left with only one alternative and that is | too get the work done from some other place. Please verify the rates, of the factories as soon as possible Engineer: O.K. Sir, | will fo that as soon as I can. 28 British School of Language (A unit of SatinKa Lifestyle Services Pvt. Ltd.) 7