By: Madison Schulz and Cole Hammock

What is
is Starbucks?
What
Starbucks?
Starbucks locations serve hot and cold drinks,
whole-bean coffee, microground instant coffee,
espresso, caffe latte, full-leaf teas,pastries, and
snacks. Most stores also sell pre-packaged food
items, hot and cold sandwiches, and items such as
mugs and tumblers. Starbucks Evenings locations
also offer a variety of beers, wines, and appetizers
after 4pm Through the Starbucks Entertainment
division and Hear Music brand, the company also
markets books, music, and film.

CEO
Howard Schultz
Born in Brooklyn on July 19, 1953
He graduated from Northern Michigan University
with a bachelor's degree in communications.
Worked as an appliance salesman at Hammarplast
(company that sells European coffeemakers)
after college with his number one customer
being Starbucks.
Howard founded the coffee company Il Giornale in
1987 and brought the idea of coffee drinks to
America.
Two years later he purchased Starbucks and

Charities

Customer Service Excellence Training with YouthBuild USA

(United States) Starbucks is working with the Schultz Family
Foundation and YouthBuild USA to prepare young people from
disadvantaged backgrounds for careers in retail and customer service.
During the course, students receive classroom and on-the-job training
in a caf, based on a similar training approach that Starbucks baristas
receive in thousands of stores around the world.
Starbucks Work Placement Program (Canada) Starbucks is
helping support youth employment programs in Calgary, Toronto, and
Vancouver, which combine in-class core life skills and employability
training with real-life on-the-job work placement experience.
Starbucks Apprenticeship - Barista Mastery and Customer Service
(United Kingdom) Starbucks has helped created an apprenticeship
program for youth who are looking to gain a variety of transferrable
skills while building a retail management career.
Soong Ching Ling Foundation (CSCLF) (China) Furthering our
eight-year relationship with CSCLF, the Youth Leadership Development
Program helps students build their skills and access mentorships with
Starbucks senior leaders.

Starbucks is
committed to
creating pathways
to opportunities
and employment in
communities
around the world.

Organizations Starbucks partner with who are

provide training and experiences needed to help
Arizona
Call-A-Teen
Resources
Mile High Youth Corps
youth
become
job ready.
Chicago Urban League

STRIVE International

City Year Orlando

The Student Apprentice, Inc.

City Year Philadelphia

Honolulu Community Action Program, Inc.
Indianapolis Neighborhood Resource Center
JUMA Ventures
Mexican American Opportunity Foundation

United Way of Greater Atlanta

United Way of the Bay Area
YouthBuild Boston
YouthForce Boys & Girls Club of
King County

Employees
ASU
Students attending Arizona State while working at Starbucks have the
opportunity to get free college
Full-Time or Part-Time workers

Veterans and Military Spouses

Starbucks is also working with veterans and military spouses by
helping them get jobs.
currently 5,000 employees are veterans or military spouses which is
halfway to their goal of 10,000

Farming Communities
In total, Starbucks has invested more than $70 million in collaborative farmer programs and
activities including C.A.F.E. practices, farmer support centers, farmer loans and forest
carbon projects.
Starbucks invests in programs designed to strengthen economic and social development in
local communities, while also caring for the environment. To extend the reach and impact of
our programs, we collaborate with nongovernmental organizations that have experience and
expertise in working with farming communities.

Contribution to the
Community
Farming Communities

Starbucks has invested more than $70 million in collaborative farmer programs and
activities

MLK Day of Service

Planted over 1,000 trees in King City Park with the help of Friends of Trees

Help the Hungry Sort Night

On Martin Luther King Jr. Day, company operated and licensed store peers came together
in Spokane to give back to the community we serve by volunteering at the 2nd Harvest
Food Bank.

Global Ops Teen Feed Meal Team

Social Responabilities
of Starbucks
Social
Responsibilities
of
Starbucks
Starbucks does numerous amount of activities to
ensure that they are the best coffee around.
Commitment to Origins

Commitment to Environment

By making investments that benefit coffee

producers, their families and communities, and
the natural environment.
Starbucks has created green teams in their
stores to promote recycling.

Commitment to Communities

Starbucks takes responsibility of how the

people that grow their coffee live, and help
support their families.

Criticism about Starbucks

Ethics / Social
Responsibilities

Starbucks has been ordered by a US court to pay more than $100m into
the accounts of its low-wage staff in California after ruling that it had improperly
required the workers to share tips with their bosses, although the ruling was
subsequently overturned on appeal. In the year 2009 when the company slashed
costs by $580m, CEO Howard Schultz still got a 25% pay rise. It took
campaigners six years before Starbucks stopped serving up the genetically
engineered artificial recombinant bovine growth hormone in its milk in the US.

Fun Facts!

The Trenta is slightly bigger than your stomach with the

capacity to hold 916 milliliters. The stomach on average
has a capacity of 900 ml.

A Starbucks grande coffee has 320 milligrams of caffeine,

over four times the amount of caffeine in a Red Bull.

On November 1st Starbucks releases the red cup as an

official start to the holiday season!

At $300 million, Starbucks spends more on healthcare

insurance for its employees than on coffee beans

Work Cited

Links

Bio.com. A&E Networks Television,

http://gr.starbucks.com/en-US/_Social+Responsibility/

n.d. Web. 06 Nov. 2015.

http://www.justmeans.com/blogs/starbucks-most-unethical-coffee-chain-in-the-uk

"Community." Starbucks Coffee Company. N.p., n.d. Web. 06 Nov.

2015.
http://www.starbucks.com/responsibility/community/opportunity-youth
http://www.biography.com/people/howard-schultz-21166227

"Justmeans." Starbucks Most Unethical Coffee Chain in the UK. N.p.,

n.d. Web. 06 Nov. 2015.

"Youth Leadership." Starbucks Coffee Company. N.p., n.d. Web. 06

Nov. 2015.