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Readme
Readme
Version 1.0
Readme File
10/12/01
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About This Document:
Thank you for purchasing EMPIRE EARTH.
This document contains last-minute information about EMPIRE EARTH and other info
rmation about the program not found in the Help Files. This README file include
s information that pertains to general problems and questions you may have conce
rning the game or your computer. Should you experience any problems with EMPIRE
EARTH, please refer to this file for additional help on answering questions abou
t the game and solving technical difficulties.
You can also refer to the official Empire Earth Web Site for more information.
The address is:
www.empireearth.com
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TABLE OF CONTENTS
I.
II.
III.
tion)
IV.
CONTACTING SIERRA
* For Windows XP users, see II. GENERAL TECHNICAL ISSUES, F) Specific Issues wit
h Windows XP
II. GENERAL TECHNICAL ISSUES
---------------------------A) Blurry Text in Low Screen Resolutions
B) Hosting Games on 'Multihomed' Computers (or computers with more than 1 Networ
k Adapter)
C) Trouble Hosting Games (e.g., Behind a Firewall)
D) Supported Video Cards
E) Modem Disconnects During/After Games
F) Specific Issues with Windows XP
G) Graphics Issues on Computers with AMD Chips and GeForce Video Cards
H) Mouse Seems to Lag or Feels Sluggish
I) Voodoo 5500 and Graphics Problems
J) Graphic Problems when Pressing Alt-Tab
A) Blurry Text in Low Screen Resolutions
---------------------------------------In 640 x 480 and 800 x 600, some text can be hard to read
display Large Fonts in Windows. To address this problem,
mall Fonts (96 dpi) as follows:
1) Launch Display Properties (right click on your Windows
perties from the menu)
2) Select the Settings Tab
3) Select the Advanced button
4) Select the General Tab
5) Under the Display options, ensure the Font Size is set
to Small Fonts
B) Hosting Games on 'Multihomed' Computers (or computers with more than 1 Networ
k Adapter)
-------------------------------------If your computer has more than one Network Adapter (e.g., modem, network card, e
tc.) you may need to specify which one you want Empire Earth to use when you hos
t a multiplayer game. When hosting a game, Empire Earth automatically chooses a
Network Adapter to use for the game. If you have more than one Adapter, there
is a chance the Adapter chosen will not permit other players to connect to your
game (for example, if it is behind a firewall). You can tell Empire Earth which
Network Adapter to use on the Game Settings Screen. To do this:
1) From the Main Menu, go to the Game Settings screen
2) Choose the Interface tab
3) Under Network Adapter Options, select the particular Adapter you want to use
from the list
.
http://www.microsoft.com/directx/
* Some chipsets did not yet have drivers available for Windows XP at the time th
is Readme was written. The Savage3D and Riva 128 cards do not allow Empire Earth
to run in Windows XP.
E) Modem Disconnects During/After Games
-----------------------Some Internet Service Providers (ISPs) periodically drop connections that seem t
o be inactive in order to save bandwidth. If you are playing multiplayer games
of Empire Earth over a dial-up modem and you are experiencing occasional disconn
ects, you can try the following to prevent that from happening (this is not reco
mmended for users with minimum systems):
1. Get and install an instant messaging program such as ICQ (from ICQ Inc.) or A
IM (from AOL), or get a "keep alive" program such as Keep it Alive. Programs su
ch as these are readily available for download from various web sites.
2. Before you play a multiplayer game of Empire Earth, run the instant messaging
or "keep alive" program. Have it running in the background during your game (w
e recommend closing all other programs). This should keep your Internet connect
ion active.
F) Specific Issues with Windows XP
-----------------------On some video cards, the following problems were noted when playing under the Wi
ndows XP Operating System:
- AutoSaves can take up to 1 minute
- Empire Earth may pause for long periods of time but does not state it is AutoS
aving
- After a save is complete, up to 20 seconds may elapse before any actions regis
ter
- Play may seem a little choppy
Note that the AutoSave feature can be turned off in Empire Earth's Game Settings
(Interface tab).
The following video cards won't allow Empire Earth to run in Windows XP:
- Savage3D
- Riva 128
The ATI Rage Pro and the Matrox G200 both exhibited minor graphical problems, bu
t were able to play the game fine. Additionally, some chipsets did not yet have
video drivers available for Windows XP at the time this Readme was written.
G) Graphics Issues on Computers with AMD Chips and GeForce Video Cards
------------------------------On computers with AMD chips (K6-2, K6-3, or 700-1000 Mhz Athlon or Duron process
ors) AND GeForce video cards, users may experience problems with the graphics on
Empire Earth's menus, including possible crashes that require rebooting in orde
r to play Empire Earth. The configuration that can cause these problems is as f
ollows:
,
-
AMD K6-2, K6-3, or 700-1000 Mhz Athlon or Duron processors (Thunderbird is OK)
AND
GeForce cards using Nvidia 21.81 drivers (12.41 drivers are OK), AND
Graphics Settings utilizing "Direct3D Hardware TnL"
If your computer has this configuration, there are 2 things you can do to correc
t the problem:
1) Go back to the Nvidia 12.41 drivers for your GeForce card. This will fix the
problem.
2) If you decide to keep the 21.81 drivers, you must disable the Transform and L
ighting (TnL) option. Use the "Direct3D" option in the Game Settings in Empire
Earth.
Additionally, if you turned on Full Screen Antialiasing for your GeForce video c
ard (through the Advanced options of the Settings for your Display Properties) t
his could cause abnormalities with the game, including loss of text on buttons a
nd the mouse cursor leaving trails behind it. You should disable Full Screen An
tialiasing for your video card (see the manual or instructions for your video ca
rd).
H) Mouse Seems to Lag or Feels Sluggish
--------------------------------------If your mouse pointer seems sluggish or slow to respond to movement of the mouse
, go to the Game Settings, Video tab, and make sure the Vertical Sync (VSync) op
tion is turned ON (i.e., the box is checked). Having Vertical Sync ON should al
leviate the problem.
I) Voodoo 5500 and Graphics Problems
-----------------------------------If you are using a Voodoo 5500 video card in Windows 9x or Me, the graphics can
become corrupted in Empire Earth in 32 bit color mode (e.g., 800 x 600 x 32 bit)
. To fix the problem, select a 16 bit color mode in Empire Earth's Game Setting
s (e.g., 800 x 600 x 16 bit).
J) Graphic Problems when Pressing Alt-Tab
----------------------------------------On some computer systems, users might experience graphics problems using Alt-Tab
while playing Empire Earth. To correct such problems during a game, try the fo
llowing:
1) Zoom all the way in using the mouse wheel or bracket key.
2) Press Alt-Tab to go out of the game. Then use Alt-Tab to re-enter the game.
This often fixes the problem.
On-Line Sales
CompuServe United Kingdom:GO UKSIERRA
CompuServe France:
GO FRSIERRA
Internet USA:
http://www.sierra.com
Internet United Kingdom: http://www.sierra-online.co.uk
Internet France:
http://www.sierra.fr
Internet Germany:
http://www.sierra.de
Disk and or Manual Replacement:
Product Returns*:
Vivendi Universal Interactive Publishing International
Sierra On-Line Returns
4247 S. Minnewawa Ave.
Fresno, CA 93725
Vivendi Universal Interactive Publishing International
Sierra On-Line CD/Doco Replacement
4247 S. Minnewawa Ave.
Fresno, CA 93725
NOTE: To replace your cd(s) please send only the damaged cd and copy of your dat
ed Receipt, if less then 90 days. After 90 days please include a $10.00 handlin
g fee along with the cd(s). For Documentation replacement, please include a $5.
00 handling fee and a photocopy ONLY of either your disk or cd. Payment should
be made at the time of your request. Sorry, no credit cards.
* Returns to this address valid in North America only.
B) TECHNICAL SUPPORT
------------------------North America
Sierra On-Line offers a 24-hour automated technical support line with recorded a
nswers to the most frequently asked technical questions. To access this service,
call (425) 644-4343, and follow the recorded instructions to find your specific
topic and resolve the issue. If this fails to solve your problem, you may still
write, or fax us with your questions, or contact us via our Web site.
Sierra On-Line
Technical Support
http://www.sierra.de
Spain
Vivendi Universal Interactive Publishing Espaa
NUESTRA SEORA DE VALVERDE N 23
28034 MADRID
Spain
Tech Support Telfono: 91 735 24 37
Soporte tcnico de lunes a Viernes
de 09:30 a 15:00 y de 16:00 a 18:30
www.havasinteractive.es
Soporte Tecnico: soporte@havasinteractive.es
Comercial: comercial@havasinteractive.es
Italy
Vivendi Universal Interactive Publishing Italia spa
Contattare il vostro distributore.
C) Sierra Warranty & Legal Information
----------------------------------Sierra's end user license agreement, limited warranty and return policy is set f
orth in the EULA.txt, found on the CD, and is also available during the install
of the product.
Copyright (2001 Sierra On-Line, Inc.)
Windows is a registered trademark of Microsoft Corporation.
All other copyrights and trademarks are properties of their respective owners.