User manual E-commerce

Dealer/Agent

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Table of Contents
How to use this guide ................................................................................................................................... 3
Getting everything setup ........................................................................................................................... 3
Logging in. .................................................................................................................................................. 3
E-commerce .................................................................................................................................................. 6
Home ......................................................................................................................................................... 7
Account ..................................................................................................................................................... 7
Orders ....................................................................................................................................................... 9
Spareparts ............................................................................................................................................... 10
Support ................................................................................................................................................... 11
Quick guide ............................................................................................................................................. 11
How to place an order ................................................................................................................................ 11
Use the cart function .............................................................................................................................. 12
Checkout ................................................................................................................................................. 14
END ............................................................................................................................................................. 18

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How to use this guide

The instruction text is followed by screen dumps (pictures).

Getting everything setup

The first thing you need is a user account to Bromma Backyard. The user account can be requested from
your sales/contact. The account is individual but there is no restriction to the amount of accounts one
company can hold.
If your company has not been registered you will be contacted for additional information.
Certain information cannot be edited and if you find that your user information is not accurate please
send an email to spareparts@bromma.com

Logging in.
You go to the address www.bromma.com . Click on the Registered user tab.

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Click on the Registered user button (below) and enter your Username and Password

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Once logged in to the Bromma.com/Backyard you will have the link to the e-commerce system at the
bottom of the page. The banner that states Buy your original parts online.
You will only have to click on the banner to be transferred and automatically be logged in to the ecommerce system.
Please note that you cannot bookmark the address to the e-commerce, you have to login through the
Bromma.com/backyard.

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E-commerce
When you have logged in you automatically be transferred to the E-commerce start page. The content
on this page will change regularly however the menu items will not.
At the top you have the following menu items:
Home Account Orders Spareparts Support - quick guide

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Home
The Home button will bring you to the start page. This can be used at any time.

Account
In the account menu your delivery and contact information will be shown. The information is not
editable and if the information is incorrect please send fill out the form in the Support menu item. The
information will then be update in the ERP system and automatically updated in the e-commerce.
The following details will be shown:
Company- delivery address - delivery contact invoice address invoice contact

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Orders
Here you can review the e-commerce order history ie what items has been ordered and the status of
those orders.
Order Date: The date when the order was placed
Order Number: This number is the e-commerce order number. It is automatically generated in
numerical order.
Sales Order: Until the order has been processed and approved this field will be empty. As soon the
order is OK the SP number will be displayed in ERP. The approval process takes approx one working day
(+1 GMT).

Customer Order Number: is your internal reference number.

You can also do a reorder on previously placed orders by clicking on the

symbol.

IMPORTANT: WHEN REFERRING TO AN ORDER PLEASE USE THE SALES ORDER NUMBER ONLY

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You can also search for a Sales Order, amount or date by clicking on the Search button marked red
below.

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Spareparts
Searching for a spare part can be done in two ways:
1 Using the search function at the top of the page:

2 Using the product classification on the Spare parts page.

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The spare parts page will be developed and will have a number of shortcuts so please view this page
once in a while to stay updated

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Support
Here you will find the user manual and the email contact information to which send your questions,
update requirements etc. If urgent please use the phone.

Quick guide
Here you will have most answers to your questions on to how to order as well as many useful tips

How to place an order

As stated you can search for an article in two different ways, either by using the search function or by
filtering by product group. It is always important for you to consult your manual to find out your specific
An article can be an individual item or a kit of many different items.
Bromma is aiming is to have all data including detailed pictures on each of the article in the database.
However this a ongoing task so please let us know if articles etc are missing data/pictures.

Below is examples of kit/individual items and items that are missing a picture
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Here is item with picture:

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Here is item without picture:

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Use the cart function

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When you have found the correct item you enter preferred quantities:

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Click on the cart symbol

to add this item to your order.

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Once you have added the item to your cart, the item will appear in the cart list marked in red below.
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When several items are purchased the dropdown list can be used to view the content of items

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Checkout
When you have added the needed items to your cart and you like to place your order use the button
Checkout marked in red below.

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Once clicked on the Checkout button you will come to an overview page show the items you have in
your cart.
On this page you can modify your items. The symbols are described below

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To increase quantity use:

To decrease quantity use:
To remove the item from the cart use:
When order is reviewed click on Next step

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Next step is to specify Ship to Address, Ship to Contact, Invoice to Address and Invoice to Contact.
These values are automatically generated from Bromma ERP system and cannot be modified. If you find
that your user information is not accurate please send an email to spareparts@bromma.com
Your Order Number is a mandatory field. Here you put you your internal order number.
Reference A and Reference B is fields that can be used for adding information to the invoice
forexample serial number or project number.

If there is any special message/notes please add this Message on shipping Documents.
PLEASE NOTE: This information will not be read by Bromma. The text will be included on Shipping,
invoice, packing slips and on the order acknowledgment.

Click Next to continue

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Terms of Delivery Carrier, Carrier & Shipping Constraints is defined next. Use the dropdowns to choose
your preferences.
IMPORTANT: Please note that maximum weight for UPS is 70 kg.

Click Next to continue

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The last step is a control page/ compilation of your order.

Click Accept to continue

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Click Accept to place your order.

Once accepted you will get a final page with all relevant information.
If you like to print out your order please use the print button:
You will always have all placed order under Orders in the menu.

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