Professional Documents
Culture Documents
Lean Certification Body of Knowledge SME
Lean Certification Body of Knowledge SME
LEAN SILVER
LEAN GOLD
(INTEGRATIVE)
(STRATEGIC)
MODULE 1
1. Cultural Enablers
1.1.
15%
20%
25%
3%
4%
5%
4%
8%
12%
8%
8%
8%
60%
30%
15%
15%
10%
6%
1.1.2. Humility
Processes for Cultural Enablers
1.2.1. Planning and deployment
1.2.2. Create a sense of urgency
1.2.3. Modeling the lean principles, values, philosophies
1.2.4. Message deployment establishing vision and
direction
1.2.5. Integrating learning and coaching
1.2.6. People development education, training, and
coaching
1.2.7. Motivation, empowerment, and involvement
1.2.8. Environmental systems
1.3.
MODULE 2
2. Continuous Process Improvement
2.1.
2.1.2.2.
2.1.2.3.
2.1.2.4.
2.1.2.5.
2.1.2.6.
| Page 2 of 6
LEAN SILVER
LEAN GOLD
(INTEGRATIVE)
(STRATEGIC)
Stability
2.1.4.2.
Standardization
2.1.4.3.
Recognize Abnormality
2.1.4.4.
Go and See
2.1.5. Jidoka
2.1.5.1.
2.1.5.2.
2.1.5.3.
2.1.5.4.
Multi-process handling
2.1.5.5.
2.1.5.6.
2.1.7.2.
2.2.
20%
10%
7%
25%
10%
2%
PDCA
DMAIC
2.2.9.3.
Flowcharting
2.3.1.2.
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2.3.1.3.
2.3.1.4.
LEAN SILVER
LEAN GOLD
(INTEGRATIVE)
(STRATEGIC)
Histograms
2.3.2.2.
Pareto charts
2.3.2.3.
Check sheets
2.3.3.2.
Five whys
2.3.3.3.
2.3.4.2.
Concurrent engineering
2.3.5.2.
2.3.5.3.
2.3.5.4.
2.3.5.5.
2.3.5.6.
2.3.7.2.
2.3.7.3.
2.3.7.4.
2.3.7.5.
2.3.7.6.
Cellular flow
Sensible automation
2.3.7.7.
2.3.7.8.
Source inspection
2.3.8.2.
Cross-docking
2.3.8.3.
2.3.8.4.
Supplier development
2.3.8.5.
Supplier benchmarking
2.3.8.6.
Logistics
Material handling
2.3.9.2.
Warehousing
2.3.9.3.
| Page 4 of 6
LEAN SILVER
LEAN GOLD
(INTEGRATIVE)
(STRATEGIC)
MODULE 3
3. Consistent Lean Enterprise Culture
3.1.
10%
20%
30%
5%
7%
11%
3%
6%
11%
2%
7%
8%
15%
30%
30%
4%
10%
12%
3.1.1.2.
3.1.1.3.
3.2.
3.1.2.1.
Focus on results
3.1.2.2.
3.1.2.3
3.2.1.2.
3.2.1.3.
3.2.1.4.
Information management
3.3.
3.2.2.1.
3.2.2.2.
3.2.2.3.
3.2.2.4.
Forming consensus
3.2.2.5.
3.2.2.6.
MODULE 4
4. Business Results
4.1.
4.1.1.2.
| Page 5 of 6
4.1.1.3.
LEAN SILVER
LEAN GOLD
(INTEGRATIVE)
(STRATEGIC)
4.2.
- Competitive impact
Measurement Systems
3%
10%
12%
8%
10%
6%
4.2.1. Measurement
4.2.1.1.
4.2.1.2.
4.2.1.3.
4.2.1.4.
4.2.1.5.
Lean accounting
4.2.1.6.
4.2.2.2.
Rework
4.3.1.2.
4.3.2. Delivery
4.3.2.1 Takt time
4.3.2.2 Cycle time
4.3.2.3 Lead time
4.3.3. Cost
4.3.3.1.
Inventory turns
4.3.3.2.
Queue time
4.3.3.3.
4.3.3.4.
4.3.3.5.
Changeover time
Cash flow
Customer satisfaction
| Page 6 of 6