SISTEMAS DE INFORMACIN Y

ESTRATEGIA EMPRESARIAL,
REDISEO. IMPLEMENTACIN DE
SISTEMAS DE INFORMACIN
Tecnologas de Informacin y eBusiness

VICTOR ALARCN R.

TIPOS DE SISTEMAS DE INFORMACIN

VICTOR ALARCN R.

TIPOS CONCRETOS DE SI
TYPES OF
SYSTEMS
Executive
Support Systems
(ESS)
Management
Information
Sistems (MIS)
DecisionSupport
Systems (DSS)
Knowledge
Work Systems
(KWS)
Office
Systems

Transaction
Processing
Systems
(TPS)

Strategic-Level Systems
5-year
5-year
5-year
Personne
Profit
sales
operatin budget
l
Plannin
trend
g plan
forecastin
Planning
g
forecastin
g
Management-Level
g
SystemsCapital
Sales
Annual
Relocation
Inventor
investmen
managemen y control
Budgetin t analysis
analysis
t
g
Sales region Production Cost
Pricing/profitabilit Contract cost
analysis
scheduling analysis
y analysis
analysis
Knowledge-Level
Systems
Graphics
workstations

Engineering
workstations

Document
imaging

Word
processing

Order tracking
Order
processing

Sales and
Marketing

Managerial
workstations

Machine
control
Plant
scheduling
Material
movement
control

Operational-Level
Systems
Securities
trading

Manufacturing

Cash
management

Finance

Electronics
calendars
Payroll
Account
s
Accounts
payable
receivabl
e

Accountin
g

Compensatio
n
Training &
development
Employee
record
keeping

Human
Resource
s

VICTOR ALARCN R.

RELACIN DE LOS SISTEMAS: INTERACCIN

Executiv
e
support
systems
(ESS)
Management
systems
(MIS)

Knowledge
systems
(KWS and
Office
systems)

Management
systems (DSS)

Transactio
n
processing
systems
(TPS)

VICTOR ALARCN R.

SISTEMA DE INFORMACIN GERENCIAL (MIS)

Consolidated Consumer Products
Corporation Sales by Product and
Sales Region: 2013
PRODU
CT
CODE
4469

PRODUCT
DESCRIPTIO
N
Carpet
Cleaner

SALES
REGIO
N
Northea
st South
Midwest
West

TOTA
L
5674

Room
Freshener

TOTA
L

Northeas
t
South
Midwest
West

PLANNE
D

ACTUA
L
SALES
4,066,70
0
3,778,11
2
4,867,00
1
16,715,25
4,003,44
3
0

4,800,00
0
3,750,00
0
4,600,00
0
17,550,00
04,400,00
0

3,676,70
0
5,608,11
2
4,711,00
18,559,25
1
34,563,44
0

3,900,00
0
4,700,00
0
4,200,00
17,700,00
0
04,900,00
0

ACTUAL
VS.
PLANNED
0.85
1.01
1.06
0.91
0.9
5
0.94
1.19
1.12
0.93
1.0
5

VICTOR ALARCN R.

ETAPAS DE LA TOMA DE DECISIONES

Is there a
problem?

Intelligence

What are the

alternatives?

Desig
n

Which should you

choose?

Choic
e

Is the choice working?

Implementati
on

VICTOR ALARCN R.