P00014-0000216 1oz 01 H03

*00000000000000 ACCOUNT SUMMARY

Page 1 of 3

Payments Received Payments Through Balance Due Due Date

$261.01CR 02/20/08 $184.56 03/17/08

Account Summary Account #217574822

HOW TO REACH US
00000000000000000217574822 Want to use our automated system to pay your
Customer Code: 9304 bill, check your account balance or check your last
Service Address: 1701 TERRACE DR APT 215 KILLEEN TX 76541-7302 payment information?
Call the appropriate telephone number and follow
PREVIOUS BALANCE $261.01 the prompts.
PAYMENTS ($261.01) CREDIT Waco Area 776 - 1141
Temple Area 778 - 4201
MONTHLY CHARGES $161.85 Killeen Area 634 - 3145
FEES AND TAXES $22.71 To pay your bill online visit us at
timewarneraustin.com/PayXpress
Total Amount Due $184.56
Pay your Time Warner Cable bill
automatically each month using your
For your convenience, you may make payments at the following locations: bank account or credit card.
309 N. College St., Killeen; 18010 Rm. 306B, Ft Hood; Killeen Mall Kiosk; It’s fast and easy. Best of all, there is no
Harker Heights City Hall; First Texas Bank in Killeen and Copperas Cove. To charge for this convenient service that
pay your bill online free of charge visit saves you time and money! Call today for
www.timewarneraustin.com/payxpress. To make a payment with a Customer details.
Care professional for a $5.75 fee, please call 634-3145. To avoid this fee, Movies on Demand Same Day as DVD
please use our automated system. Release - Nancy Drew and August Rush
premiering March 11th! Discover other
new releases throughout March like The
Game Plan, Across the Universe, and We
Own the Night available on Movies On
Demand channel 1000 and select titles on
HD Movies On Demand channel 1001.

See Page 2 For Account Details

Please detach and enclose this coupon with your payment.

Balance Due
217574822 AUTO PAY $184.56

PO BOX 7852 Sign up today for PayXpress

WACO, TX 76714-7852 (See reverse side for information)

134 1 AV 0.312
0000134 S1 T1
TIME WARNER CABLE
PO BOX 660097
ALGLBLDMDJEPFMDK KAY SCHOMP DALLAS, TX 75266-0097
APHMPDOPLMCKALOK
ADOPLNJJLPMJANGK
AGMCGCGEMCAEGKMK
1701 TERRACE DR APT 215 !752660097972!
KILLEEN TX 76541-7302
!765417302654!
07201001700217574822640018456
 P00014-0000216

ACCOUNT DETAILS

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IMPORTANT CUSTOMER INFORMATION Service Period 03/01/08 through 03/31/08

Quality customer service is our number one priority. So that we
may better serve you, service representatives are available to Previous Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $261.01
answer your call 24 hours a day, seven days a week including
holidays at 634-3145. Problems relating to the quality of the
television signal delivered to your home should be reported as PAYMENTS:
soon as possible. Most service outages that affect several
customers are repaired within an hour. If you are ever without 02/17 Payment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $261.01CR
service for more than 24 hours after reporting the problem,
please call to request a credit.
CABLE SERVICE:
Any time you are not satisfied with the service you receive,
please ask a supervisor for assistance or notify the Customer
03/01-03/31 Digital Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $48.21
Service Manager at: 03/01-03/31 DVR Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $6.95
Customer Service Manager, Time Warner Cable 03/01-03/31 Road Runner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $36.95
P.O.Box 7852 03/01-03/31 1 Digital Converter(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . $6.67
Waco, TX 76714 - 7852
03/01-03/31 1 SA Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $0.32
For prompt response, please do not include correspondence with
bill payments, which are mailed directly to our bank. Cable
SUBTOTAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $99.10
service prices and programming are subject to change. Basic
service is included with all service levels and may be purchased
separately. Standard is included with Digital Service. You may DIGITAL PHONE SERVICES:
request blocking of channels to which you do not subscribe. 03/01-03/31 Digital Phone Package . . . . . . . . . . . . . . . . . . . . . . . . . . $62.75
There is no charge for this service. Monthly service charges are
billed in advance and are due by the date indicated on the bill. 254-628-0494
Customers with past due balances are subject to a $5.00 late fee
and will be restricted from ordering pay-per-view and additional
Includes unlimited local and long distance calling within
monthly services. It is the customer’s responsibility to report the United States, select US Territories and Canada.
billing errors immediately upon receipt so that service levels can
be verified. Time Warner Cable is not responsible for billing
errors not reported within 90 days of billing. Failure to receive a To view the call detail for all of your Digital Phone calls, go
bill does not release a customer from payment obligations.
Returned payments are subject to a $25.00 processing fee and to _____________________
www.twcdigitalphone.com and click on My Account.
may be resubmitted.

Customers are responsible for monthly service charges until SUBTOTAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $62.75
Time Warner Cable is notified of a disconnect order. You may
terminate service any time provided that 48-hour notice is given
prior to the requested date. Upon termination of service and FEES AND TAXES:
return of any rental equipment, customers with a credit balance
of $3 or more will receive a refund within 45 days. Balances of County 911 Surcharge . . . . . . . . . . . . . . . . . . . . . . . . . . . $1.00
less than $3 will be refunded upon request or retained as
required by state law until escheated to the State of Texas.
FCC Regulatory Fee - Cable . . . . . . . . . . . . . . . . . . . . . . . . $0.06
FCC Regulatory Fee-voice . . . . . . . . . . . . . . . . . . . . . . . . . $0.04
For information on any upcoming programming changes
please consult the Legal Notices published in the Waco Franchise Fee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $3.59
Tribune-Herald on the first and third Monday of each month Federal Universal Service Fund . . . . . . . . . . . . . . . . . . . . . $1.68
and on our website at ____________________________
www.timewarnercable.com/waco/.
Municipal Telecom Surcharge . . . . . . . . . . . . . . . . . . . . . . $0.74
Simplify your life with PayXpress:
Pay your Time Warner Cable bill automatically each month using
Public Utility Assessment . . . . . . . . . . . . . . . . . . . . . . . . . $0.08
your bank account, debit or credit card. Just complete the State 911 Equalization Surcharge . . . . . . . . . . . . . . . . . . . $0.16
PayXpress form below to sign up for this service:
State and Local Sales Tax . . . . . . . . . . . . . . . . . . . . . . . . $11.75
A Customer Code is a unique identifier that we use to ensure the State Franchise Fee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $0.68
protection of your personal information. You will have to enter
your customer code during the Digital Phone Statement TX Universal Service Fund Surcharge . . . . . . . . . . . . . . . . $2.08
registration process, which you will have to complete before you
can view your Time Warner Cable Digital Phone call details
Texas TIF Reimbursement . . . . . . . . . . . . . . . . . . . . . . . . $0.85
online.

Local Franchising Authority: CITY OF KILLEEN P.O. BOX 1329 KILLEEN, TX. 76540 CUID# TX0081

Customer name Time Warner account number

Service address (Street/City/State/ZIP) Area code + home phone

Social security or drivers license number Date

I authorize Time Warner Cable and the financial institution below to transfer (debit) money for the indicated account for full payment of my Time Warner Cable bill.

Electronic Transfer from Checking or Charge my monthly service to my Credit Card:

Savings account. (voided check required)

Financial institution name Name as it appears on card

Bank routing number (9 digits - always the first group of Credit card account number
numbers on check)

Checking or savings account number (5-15 digits) Expiration date

Signature (required) Signature (required)

____ Check here if you would like to continue receiving a monthly statement. WAR008-P01006 (10/06)
20-W-3.5-3/2C
 P00014-0000217

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SUBTOTAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $22.71

TOTAL BALANCE DUE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $184.56

Your account will be debited on the due date indicated.

Federal Universal Service Fund: This charge is to recover the amount that
telephone service providers must contribute to the Federal Universal Service
Fund, which helps keep local phone rates affordable for all Americans.
Emergency 911 Surcharge: This charge is billing on behalf of your local
community, which has asked you to pay a small charge each month to assist
in providing for emergency 911 service in your community.

If your check is returned unpaid, the maximum fee allowed by state law and
tax may be electronically withdrawn from your account.

When you provide a check as payment, you authorize us either to make a

one-time electronic fund transfer from your account or to process the
payment as a check transaction. If your payment is returned for
non-sufficient funds, you expressly authorize your account to be
electronically debited or bank drafted for the amount of the payment plus any
applicable fees. The use of a check, whether paper or electronic, is your
acknowledgement and acceptance of these terms and conditions.

Nonpayment of any portion of your cable television, high-speed data, and/or

Digital Phone service could result in disconnection of any of your Time
Warner Cable provided services.

FCC Regulatory Fee-Voice is a regulatory fee imposed by the FCC on

telephone service providers to recover the costs associated with it’s
regulatory oversight fees.

For information on any upcoming programming changes please consult the

Legal Notices published in the Killeen Daily Herald on the first and third
Monday each month and on our website at www.hottimewarner.com.
P00014-0000217

COMWAR-P02103 (07/06)
20-W-NP-2/2C