Getting Started in the Cambridge LMS - Students

Getting Started with the Cambridge LMS v2.0

Cambridge University Press 2012

1. Before you Start

Before you start using the LMS you need to check whether the computer you are using meets the
minimum system requirements, and that your connection to the Internet is of an acceptable speed and
quality. You can find the minimum requirements and instructions for testing your broadband speed at the
end of this document.
2. Logging in
If you have not used the Cambridge LMS before then you will receive an email from the Cambridge LMS
containing your username and password.

Go to www.cambridgelms.org
Type in your username and password
Click Login

Getting Started with the Cambridge LMS v2.0

Cambridge University Press 2012

3. End user licence agreement

If it is the first time you are logging in to the Cambridge LMS then you will see the end user licence
agreement.

Select your language from the list

Please read through the agreement carefully
If you accept it, check the box
Click Submit

4. Check your email address

The first time that you log in to the LMS you should check that your email address is correct. To do this
you need to:

Click on your name

Click Edit
Amend your email address if necessary
Click Save

It is important that your email address is correct, because if you forget your password, the LMS will send
an email to this address that will enable you to log in and reset your password.
5. How to Self Register
When you receive a Blended book and Activation Code, you will be directed to Register an account on
the Cambridge LMS site. To do this you need to:

Go to www.cambridgelms.org
Select Register
Enter your email address, first name, and last name
Enter the numbers displayed below the Last name field*
o These numbers are randomly generated and will differ from the image provided
Click Submit

Getting Started with the Cambridge LMS v2.0

Cambridge University Press 2012

An e-mail has been sent to your e-mail address containing IMPORTANT instructions on how to set up
your password. Please check your e-mail account now and follow the instructions in the e-mail
Open the URL in a new browser window
Click Login

Enter Password details

Click Save
You will now be directed to the user homepage

It is important that your email address is correct, because if you forget your password, the LMS will send
an email to this address that will enable you to log in and reset your password.

Getting Started with the Cambridge LMS v2.0

Cambridge University Press 2012

6. How to use Activation Codes

From the user homepage, Click Activate a product

Enter the Activation Code
Click on Submit

7. Access your class

Now that you have logged into the LMS and checked your details you can access your class. All active
classes will be displayed within My Learning on the homepage.

Click on the name of the class that you want to access

If the class you want to access is not visible, Click View All

Getting Started with the Cambridge LMS v2.0

Cambridge University Press 2012

8. How to Join a Class

If you have registered with an Institute, the following is the process to join a class.

Your Teacher or Institute will provide you with a class code

From the user homepage, Click Join a Class
When prompted enter your class code, provided by your Institute or Teacher
Click Submit

9. Access the course content

Once you are in the class you can now access the course content.

Click on Content
You will see all the units displayed
To access the unit, click on the title

Once you have finished, click Save and Close to return to the class. This will make sure that all your
scores are recorded.

Getting Started with the Cambridge LMS v2.0

Cambridge University Press 2012

10.

What happens if I forget my password?

If you forget your password you can use the Forgot my password link on the log in page to access the
LMS and change your password.

Click on Forgot my password

Enter your username or email address (this must be the email address registered with the system)
Click E-mail new password
Click the link from the email
Click Log in
Enter a password that you find easy to remember
Click Save

Getting Started with the Cambridge LMS v2.0

Cambridge University Press 2012

11.

How do I get help?

If you need help with the Cambridge LMS you should contact your teacher or English Coordinator. You
should take a screenshot of the problem that you are having as well as making a note of the specification
of the system that you are using. Your teacher or coordinator will also need to know the steps taken in
order to replicate this problem.
If you are a self study student, please send the following information to lms.support@cambridge.org:
Date and time of
issue
Username of user
having problems

We need this information to check log files.

Description of the
issue

Which part of the application were you in when the issue occurred?
What were you doing? What other applications/web pages were open
at the time?
Please provide as much information as you can.

Page details
Your browser
details and version
Can the issue be
replicated on
another machine?
Can the issue be
replicated from
another location?

E.g: Touchstone International Level 1, Unit 5, Lesson B, Activity 1, Page 5.

Steps taken in
order to replicate
this issue

Please remember to include a screen shot of the issue.

Getting Started with the Cambridge LMS v2.0

Cambridge University Press 2012

12.

Minimum System Requirements

To be able to use the LMS you need to make sure that the PC and internet connection that you are using
meet the minimum system requirements.
System
CPU

Requirement

How do I check this?

300MHz or higher

Right click on Computer or My

Computer and select Properties.

RAM

512MB or higher

Right click on Computer or My

Computer and select Properties.

Input

Mouse and Keyboard

Screen Resolution

1024x768 or above

Right click on the desktop, select

Properties, click the settings
tab.

Operating System

Windows XP or higher

Right click on Computer or My

Computer and select Properties.

Browsers
Browser Plug-ins

Internet Explorer 7 or above,

Open your browser, click Help,

Firefox 3 or above

then About.

Flash Player 10, Java

In Firefox, click Tools then Addons, then select Plug-ins

Soundcard

Any basic soundcard

Check your hardware settings.

Firewall Port

1935 open

Check this in your firewall

settings. On most computers this
port is open by default.

Other

A microphone, speakers or
headphones, and a video camera
for your computer. (Note, the
course can be done without a
video camera.)

Internet Connection

3Mbps download speed or above.

Follow the link from the

Cambridge LMS homepage or use

512kbps or above upload speed.

the following link:

http://diagnostic.cambridgelms.org

If you are finding that your connection is slow try closing down other programs that might also be
accessing the internet (e.g. other web browser windows, email clients).

Getting Started with the Cambridge LMS v2.0

Cambridge University Press 2012