ORIENTATION PHASE

VERBAL / NONVERBAL
COMMUNICATION
NURSE
SN: Good
morning sir
B. dito tayo
sa may
gilid upo po
kayo. Ako
po si Remy
student
nurse po
nyo for
today and
sa susunod
na araw
pa.
SN: Ilan po
kayong
magkakapa
tid at
nasaan
mga
magulang
mo?
Kwento ka
kuya B.

PATIENT
P: good
morning
din.
(nodding
and waving
his hand)

P: bali
anim po
kami mag
kakapatid
nag iisa
akong
lalaki. hehe
hindid ko
alam kung
ilang taon
na silang
lahat. Aahh

THERAPEUTIC
COMMUNICATION
USED
Giving recognition
Offering self.

Probing
Offering general
leads

RATIONALE &
FEELINGS OF
NURSE
To show him that I
recognized him and
to pay respect.
(its not my first time
doing the orientation
phase so I feel more
comfortable now)

To explore more
about the patient
and to let her
express her feelings.

EVALUATE / RESULT

Its a positive
feedback that he
recognizes me too.
The start of
establishing rapport
and its an indicator
that he can
communicate to
anyone.

The patient can now

open things up
about his life.

SN: ilan
taon na
kayo kuya?
May anak
ka na?
asawa?

nany ko
nasa bahay
siguro..
tatay ko
lagi nasa
prubinsya
may
business
sya dun
eh.
(smiling
and
showing
hand
gestures.)
P: ahh 33
years old
na ako wala
ako asawa
di nga ako
nagka
girlfriend
eh haha.
Wala din
akong
anak
(smiling
and
frowning)

Probing
Offering general
leads

To explore more
about the patient
and to let her
express her feelings.
(I had a feeling that
he trust me that
much but his mood
changed when I
asked about him
having a child.)

Gained trust and he

can communicate
with me without
hesitations.