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BSOP 434 Week 8 Final Exam - Version 2

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Question 1. (TCO 10) What is the primary difference between pilferage and theft?
Question 2. (TCO 10) With ___________, cost objects consume activities, and activities
consume resources.
Question 3. (TCO 3) Rate structures deal with three factors. Which of the following is not one
of them?
Question 4. (TCO 3) Based on cost, speed, and capacity, which of the following modes is most
suitable for high-value, low-volume products (may be perishable or otherwise require urgent
delivery)?
Question 5. (TCO 2) All of the following terms have been used to refer to business logistics
except:
Question 6. (TCO 2) The movement and storage of materials into a firm refers to:
Question 7. (TCO 1) Stocks of goods and materials maintained for satisfaction of demand are
known as:
Question 8. (TCO 1) Reorder point (ROP) is defined as the:
Question 9. (TCO 8) International freight forwarders can provide a number of functions. Which
is not one of them?
Question 10. (TCO 8) Taxes that governments place on the importation of certain items are
known as:
Question 11. (TCO 7) Which of the following statements is false?
Question 12. (TCO 7) Procurement and ________ are viewed as synonymous terms.
Question 13. (TCO 4) Logisticians and supply chain managers have a particular interest in ____
taxes.

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Question 1. (TCO 4) The purpose of ____ zones is to encourage business development in


economically depressed portions of a particular city.
Question 2. (TCO 5) ____ refers to materials used for the containment, protection, handling,
delivery, and presentation of goods.
Question 3. (TCO 5) The basic unit in unit loading is:
Question 4. (TCO 6) The order cycle is:
Question 5. (TCO 6) In general, there are ____ possible ways to transmit orders.
Question 6. (TCO 9) Spreadsheets represent what general type of information management
system?
Question 7. (TCO 9) ____ refer to a network of satellites that transmits signals that pinpoint the
exact location of an object.
Question 8. (TCO 12) Which of the following is not a basic type of demand forecasting model?
Question 9. (TCO 12) Successful implementations of collaborative planning, forecasting, and
replenishment have resulted in 20 to 30% improvements in forecasting accuracy as well as ____
to ____ % reduction in order cycle times.
Question 10. (TCO 11) A(n) ____ rate simplifies each of the three primary rate factors
product, weight, and distance.
Question 11. (TCO 11) The shipment size that equates transportation charges for different
weights and weight groups is the ____ concept.
Question 12. (TCO 13) Throughput refers to:
Question 13. (TCO 13) ____ refers to a process where a product is received in a facility,
occasionally married with a product going to the same destination, and is then shipped at the
earliest time, without going into longer-term storage.

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Question 1. (TCO 4) How can advances in technology and communication influence the facility
location decision?
Question 2. (TCO 9) Discuss the relationship between automatic identification technologies and
point-of-sale systems.
Question 3. (TCO 9) Discuss the drawbacks of EDI.
Question 4. (TCO 12) Forecasting accuracy refers to the relationship between actual and
forecasted demand, and accuracy can be affected by various considerations. What is one of the
challenges with the analog technique?
Question 5. (TCO 13) Distinguish between warehouses and distribution centers.
Question 6. (TCO 14) Why is there a high risk associated with implementing Distribution
Resource Planning (DRP)?
Question 7. (TCO 3) How are carriers legally classified?
Question 8. (TCO 6) What is pick-to-light technology?
Question 9. (TCO 5) Examine the role of labeling in logistics management. Why is it needed,
how is it used?
Question 10. (TCO 6) Examine the order picking and assembly operations. Assess how and why
they are needed.
Question 11. (TCO 11) Compare and contrast the the trade-offs between price and service
possible during rate and service negotiations.

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