CIVIL ENGINEERING DEPARTMENT

UiTM Ipoh
QUESTIONNAIRE
Topic: Students satisfication level on using computer laboratories at Civil Engineering Department.
Dear Valued respondents,
We are 4th semester students pursuing a diploma course in Civil Engineering(Geomatic Engineering)
at UiTM. We are conducting a survey to complete a mini project for AE501 Communicative English
3. This survey is about common problems faced by students in using the computer laboratories. The
purpose of this survey is to investigate the common problems and solve them with an ideal solution.
We can assure you that your reponses will kept strictly confidential and used for academic purposes
only. We appreciate your contribution to this research.

Part I ( Please check (/) the appropriate response for each item.
1. Gender
Male
Female
2. Course
:
3. How often do you use our computer laboratories in the Civil Engineering Department?
Once a week
Twice a week
More than two times a week
Never
4. Is the computer laboratories clean and comfortable for students.
Yes
No
5. Does the computer laboratory have a proper emergency instruction?
Yes
No
6. What is the common problems you face in our computer laboratories?
a. Computers do not have adequate hard-ware.
b. Computers often cause virus attack
c. Essential software for surveying tasks does not work properly
7. Why do you think our computer laboratories have a lot of problems?
a. Computers are too old/out-of-date.
b. Students are not responsible while using our lab.
c. Technicians are not mainaining properly.

8. How to improve the facilities in our computer laboratories?

a. Teach the students how to use the computer properly.
b. Make sure all the computers are up-to-date.
c. Educate the technicians with proper computer skills.
d. Make sure all the computers are well equiped.

9. What do you think will happen if the computer laboratories are not well maintained?
a. Students not able to finish their survey task
b. Electrical-shock
c. Low computer lifespan

10. What punishments should be given to the student who disobeys the laboratory rules?
a. Fine(RM 50 per offence)
b. Community service
c. Deduct merit marks

Part II ( Indicate your response by circling the best response for the following statments
based on the likert scale given )
Strongly
Disagree

Disagree

Neutral

Agree

Strongly
Agree

12. The facilities in the computer lab

are properly maintained.

13. The computers provided are

sufficient.

14. Computers provided are very

user friendly.

15. Manual instructions are available

when needed.

16. Lab assistants are very

professional and active in helping
students.

Part III ( Please rate your satisfication level in using the facilities at Civil Engineering Department from
1 star-5 star by checking (/) the appropriate rating.
17. How satisfied are you with computer lab facilities provided overall ?
1 Star

2 Star

3 - Star

4 - Star

5 - Star