Josephine Said

6715 Roberts Ave

Baltimore, MD 21222
(443)226-5776
josie@swhairstudio.com

Objective
To obtain a position where I can provide excellent customer service to the guest and making sure
that every guest feels cared for.

Education
Cristo Rey Jesuit High School
420 S Chester St, Baltimore, MD 21231
(410) 727-3255

August 2010 - June 2013

Paul Laurence Dunbar High School
1400 Orleans St, Baltimore, MD 21231
(443) 642-4478

Graduation Date: May 31, 2014

Community College of Baltimore County
7201 Rossville Boulevard
Baltimore, Maryland 21237
443-840-CCBC
Major: Buisness Administration

Experience
Amazon
5501 Holabird Ave
Baltimore, MD 21224

Position: Associate
Responsibility: Scanning packages, lifting heavy boxes, closing pallets.
U.S. Security Associates
6666 Security Blvd #4,
Baltimore, MD 21207
(410) 277-4682

Position: Security Officer

Responsibility: Check customers receipts and also looking out for any suspicious activity

Shy Watters Hair Studio

1745 Fleet Street
Baltimore, MD 21222

Position: Personal Assistant/Salon Manager

Responsibility: Helping the owner run her business, assisting with making the business grow.

Safeway
2610 Boston St
Baltimore, MD
(410) 675-3704

Position: Courtesy Clerk

Responsibility: Making customers feel important and appreciated, the main goal is to always make
the customers have a wonderful visit and have them coming back.

Kentucky Fried Chicken

6219 Belair Rd
Baltimore, MD
(410) 325-4517

Position: Team Member

Responsibility: Working with my team to make the customers have the best experience when
coming to our store.

Internships
Kelly & Associates Insurance Group
301 International Circle
Hunt Valley, MD 21030-1342
Phone: (410) 527-3400 or (800) 972-7227
Fax: (410) 527-3470

Responsibility: Filing papers, providing customers with the best product.

Allegis Group (Aerotek)

7301 Parkway Drive
Hanover, MD 21076
Toll Free: (800) 927-8090

Responsibility: Filing papers and adding wages on Excel.

Oak Crest
8820 Walther Blvd
Parkville, MD
(410) 343-7153

Responsibility: Serving as a waitress to the senior citizens and also bussing tables. Making sure that
the senior citizens were happy once they received their food.

Activities/ Campus Involvement

Cristo Rey Jesuit High School - Choir
Education-Based Latino Outrch
Community College of Baltimore County - Multicultural Student Association

Skill/Strengths

Ability to providing quality customer service.

Enjoys facing challenges and learning new information

Dresses neat and professionally
Loves exploring and meeting new people
Accomplishes tasks at a rapid pace
Accuracy and attention to detail
Excellent communication skills
Likes to work independently
Fast learner and is able to adapt to new softwares
Teamwork
Great with answering phone and greeting guest
Public Interaction
Observation
Personal safety
Ability to learn fast and very dependable
Ability to maintain a regular attendance
Build relationships with clients and customers

Technical Expertise

MS Word, Powerpoint and Excel

Basic math skills
Email and internet