Action, Personnel and

Cultural Controls
Neysa rakmasari yulfemri
Rizki amanullah

ACTION CONTROLS

Behavioral constraints
Preaction reviews
Action accountability
redudancy

Behavioral constraints
Negative form of action controls
Physical constraints
Administrative constraints

Preaction reviews
Scrutiny of action plans, budgets.

Action accountability

redudancy

PERSONNEL CONTROLS
Personnel controls build on employees natural
tendencies to control themselves, because most
people

have a conscience that leads them to do what

is right;
find self-satisfaction when they do a good job
and see their organization succeed.

Methods to implement personnel

controls
Selection and placement
Training
Job design + provision of
necessary resources

CULTURAL CONTROLS
Designed to encourage mutual
monitoring.
Cultural controls are effective because
members
of a group have emotional ties to one
another.

Five ways to shape culture

Codes of conduct
Group-based rewards
Intra-organizational transfers
Physical and social
arrangements
Tone at the top

Physical and social

arrangements

Tone at the top

Codes of conduct

Group-based rewards

Intra-organizational transfers