Kayla Hanson

1515 Calvin Ave SE

Grand Rapids, MI 49507
231-233-7827
kaylamichellehanson@gmail.com

Work Experience
Lake Michigan Credit Union
Teller

Grand Rapids, MI
7/15/2015 - Present

Cash checks and pay out money after verifying that signatures are correct, that written
and numerical amounts agree, and that accounts have sufficient funds.
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit
slips.
Enter customers' transactions into computers to record transactions and issue
computer-generated receipts.
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate
daily transactions using computers, calculators, or adding machines.
Examine checks for endorsements and to verify other information such as dates, bank
names, identification of the persons receiving payments and the legality of the
documents.
Process and maintain records of customer loans.
Receive and count daily inventories of cash, drafts, and travelers' checks.
Prepare and verify cashier's checks.
Carry out special services for customers, such as ordering bank cards and checks.
Identify transaction mistakes when debits and credits do not balance.
Resolve problems or discrepancies concerning customers' account.

Education
Grand Rapids Community College

Grand Rapids, MI
08/24/2013 - Present

Human Resource Management

Skills
Receive and process banking transactions such as verifying transactions, managing
checking and savings account withdrawals and deposits
Fixing problems with accounts
Maintaining, verifying, balancing allocated cash drawer each day
Giving accurate information
Ability to direct clients and customers to proper staff
Good communication and written skills

 MS Word, Excel and Banking software