April 2016

TM
PORTABLE RESTROOM OPERATOR

April 2016
www.promonthly.com
A RESTROOM
REBOOT
On their second time around,
Jeff and Trish Wilson find innovative
ways to serve customers
Page 14
Carving a Niche
The Throne Depot keeps pace with
the growing demands of a Revere Beach
sand sculpting festival Page 28
In Business Since 1959
Portable Toilets | Holding Tanks | Hand Wash Units | Accessories
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April 2016
TABLE OF CONTENTS
8
From the Editor:

5 Tips to Winning the Portable Sanitation Game
Like the Monopoly tycoon, you need to make some bold moves to bring
home bigger revenue in the coming years. - Jim Kneiszel
10
@PROmonthly.com
Check out exclusive online content.
12
Back at the Office:

5 Ways Local Print Advertising Still Works
In these Internet-dominated times, an advertisement that customers
can rip out and hold is still effective if its thoughtfully executed.
- Judy Kneiszel
COVER STORY
14
A Restroom Reboot
In his second go-round in the portable
sanitation industry, Washingtons Jeff Wilson
finds innovative ways to provide quality
service to all customers. - Kyle Rogers
ON THE COVER: Careful customer service and use of some
unorthodox service vehicles have brought attention to Jeff
Wilson and his business, TPI Portable Toilets and Septic Tank
Services in Longview, Washington. Wilson and his wife, Trish,
are shown with one of the companys 5-ton military trucks
that it uses to haul portable restrooms. (Photo by Ethan Rocke)
20
In the Garage: Tips to Restore a Mirror Finish

You want your service vehicles to look great, even after several years
on the road. Heres how to bring back that showroom shine to chrome
accessories. - Peter Kenter
26
PRO Forum:
How Do I Remove Stubborn Sludge From the Vacuum Tank?
Without a manway for access, this PRO finds tough going when
removing thick residues after a winter service run.
28
On Location: Carving a Niche

The Throne Depot works hard to keep pace with the demands of a
growing Revere Beach sand sculpting festival. - Betty Dageforde
34
PSAI News
Work with event planners to ensure adequate service this summer.
- Karleen Kos
36
Product Focus:
Office Technology and Software, Business Management
- Craig Mandli
42
Product News
42
Industry News
COMING NEXT MONTH May 2016

PROfile: Idaho PRO raises professionalism
On Location: Elvis spotted by Canadian PRO
April 2016
Portable Restroom Operator
TM
P O R TA B L E R E S T R O O M O P E R AT O R
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The Isuzu FTR expected to go into production mid-2017. This vehicle is assembled from component parts manufactured by Isuzu Motors Limited and
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*As of March 31
April 2016
in this issue
COMPANY
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COMPANY
PAGE
COMPANY
PAGE
COMPANY
PAGE
Liquid Waste Industries,

Inc. ........................... 31
PolyJohn Enterprises,
Inc. ............................ 47
Lock America, Inc. ......... 26
PolyPortables, LLC ........ 48
M
Marketplace ................. 44
Portable Sanitation
Association International
................................. 35
COMPANY
PAGE
Extreme-Jon .............. 32
Allied Graphics, Inc. ...... 31
Armal, Inc. .................... 40
Isuzu Commercial Truck

of America ................. 5
F.M. Manufacturing, Inc. .. 9

J
Armstrong Equipment,
Inc. ............................ 39
B
Best Enterprises, Inc. .... 41
The Pros E
dge
Five Peaks ..................... 15
J & J Chemical Co. ........ 17
FlowMark Vacuum Trucks

................................. 31
FMI Trucks Sales & Service
.................................. 26
J. C. Gury Company, Inc. 45
K
KeeVac Industries, Inc. .... 6
Comforts of Home Services,

Inc. ........................... 45
CPACEX ........................ 43
April 2016
H
Heffernan Insurance
Brokers ...................... 39
L
L.T. & E., Inc. ................. 34
Satellite Industries ........ 29
Screenco Systems LLC . 13

T
Robinson Vacuum Tanks 39

Mid-State Tank/
Arthur Custom Tank ... 45
Lely Tank & Waste

Solutions, LLC ........... 19
Liberty Financial Group,

Inc. ........................... 13
National Vacuum
Equipment, Inc. ........... 7
I
Imperial Industries ......... 13
PortaLogix .................... 43
Sansom Industries LLC

................ 22, 23, 24, 25
T.S.F. Company, Inc. ........ 2
Masport, Inc. ................... 3
Fruitland Manufacturing ..37

Century Paper &
Chemicals .................. 40
Classifieds .................... 44
Generator-Parts.com
Johnny Mover Trailer Sales
McKee Technologies Inc./
Explorer Trailers
Slide-In Warehouse
Surco Products
Water Cannon, Inc.
Safe-T-Fresh ................. 11
Tank World Corp ........... 10

V
Roeda Signs & ScreenTech

Imaging ................... 21
VARCo ............................ 27
Ronco Plastics ................. 9
Walex Products Company,

Inc. ........................... 33
RouteOptix Inc. ............. 42
FROM the EDITOR

April 2016
Contact us: PRO strives to serve the portable restroom industry with interesting and
helpful stories. We welcome your comments, questions and column suggestions and
promise a prompt reply to all reader contacts. Call 800/257-7222; fax 715/546-3786;
email PRO editor Jim Kneiszel at editor@promonthly.com.
5 Tips to Winning the Portable Sanitation Game

LIKE THE MONOPOLY TYCOON, YOU NEED TO MAKE SOME BOLD MOVES
TO BRING HOME BIGGER REVENUE IN THE COMING YEARS
By Jim Kneiszel
m sure youve played the game Monopoly. Throw the dice and move
around the board with your toy car, battleship or thimble, buying
properties, putting up little red plastic hotels and trying to drive other
players to bankruptcy. Yeah, its a lot of fun for folks who like to play board
games to win.
The game demonstrates a basic risk/reward business proposition.
You spend your currency (albeit fake yellow and orange bills) with reckless
abandon, mortgaging everything to the hilt, and then hope the dice roll your
way for a few turns around the table. Keep passing GO, collecting $200 and
youll probably win eventually.
You can celebrate victory with a happy dance but you may lose your
friends in the process. Sure, some people (present company included) take
winning this game a little too seriously. This is why I havent been able to
scare up a match with anyone in my family for years.
The dapper Monopoly tycoon figure with his walking stick and top
hat came to mind when I received a press release recently promoting
the business-building book Double Double, written by Cameron Herold,
who grew the company 1-800-GOT-JUNK from a $2 million to $102 million
business over a few years. Just like the Monopoly tycoon, Cameron says
theres no place for the timid when trying to build a business.
CREATE A VIVID VISION
If youre a CEO or entrepreneur and you dont plan on doubling your
profit and revenue within the next three years, you may be lacking focus,
Herold says. Its within your grasp to increase your business drastically
within a few years, but you need to make several smaller goals in order to do
so. It all starts with a vivid vision.
Herold offers a few nuggets of business development advice to get us
interested in buying his book. Among his ideas is to trade your office for a
day at the ocean, in the forest or even in your hammock in the backyard to
escape distractions and think about the future of your business. Get away
from the computer; grab a notepad and jot down random ideas to help your
business. Brainstorm. Dont dismiss wild ideas that come to mind.
The Monopoly tycoon in me appreciated Herolds confident approach
to building exponential growth in a small business. While I imagine he
would be a worthy opponent with the funny money and a board game,
hes obviously succeeded in real life as well. So I took his advice to let my
mind wander in search of ideas that would help PROs double the size of
their business in the next few years.
FAST FIVE IDEAS
Here are five ideas I came up with to help you buy Boardwalk, win
second place in a beauty contest and get out of jail free in 2016 and beyond:
April 2016
Approach event planners with an aggressive pitch.

Keep making phone calls to these potential customers.
You never know when this constant communication will
pay off. But always remember youre selling quality service,
not just a cut-rate price.
Market to a new type of client.

Get out and hustle up some business in an area youve ignored in
the past. Perhaps you hit the suburban home construction industry hard,
but have never thought to approach the big redevelopment players in
your downtowns who are transforming old warehouse space into trendy
loft apartments. Urban customers, working in tight spaces, have different
portable sanitation, temporary office and traffic control needs that you may
be in a position to meet. On the event side of the business, maybe youve
gone after the county fairs and carnivals, but youve steered clear of the
country club or high-end outdoor wedding market because you werent sure
you were up to the challenge of providing VIP-type service. Step out and take
some chances looking for new work and you may be rewarded with a bigger
bottom line.
Focus on landing a few key events.
Look for a big fish to hook, or a few smaller fish that can add some
serious revenue for your company. Youve got plenty of summer work to pay
the bills, so you may have made only half-hearted attempts to take a lucrative
special event client away from your competitors. Are you used to working
on lowly Baltic Avenue? Why not shoot for upscale Park Place? If your
repeat event business is secure and your customers are happy, lay down the
gauntlet to prove your great crew can provide top service for a premier local
or regional event. Ratchet up the marketing efforts for niche events such as
outdoor theater and music venues that will be a great complement to your
loyal customer base. Then approach event planners with an aggressive
pitch. Keep making phone calls to these potential customers. You never
know when this constant communication will pay off. But always remember
youre selling quality service, not just a cut-rate price.
Buy equipment for a new revenue stream.
Monopoly is just a game, but it still provides a valuable reminder about
building a business: You have to roll the dice and invest some capital to get
ahead. This doesnt mean you risk it all on huge speculation at every turn.
Rather, you must be smart about how you spend money and willing to
take measured risks. When you recognize a great opportunity to purchase
equipment that will pay off in additional revenue, you cant be afraid to pull
the trigger. Many small-business owners are resistant to taking on debt, and
a degree of caution serves them well. But if theres a service void in your
market, adding a specialty truck or restroom trailer, for instance, may help
you fill that void and ensure future business that will more than pay for
what seems like a huge financial outlay now. Standing pat in a competitive
marketplace is not usually a recipe for long-term success.
Build your professional image.
Find ways to freshen your approach to service so you stand out among
PROs in the area. Pay attention to details like replacing outdated uniforms,
modernizing your branding and replacing tattered or amateurish vinyl
graphics on your trucks. Is your customer service up to todays demanding
standards? Listen to how your crew interacts with customers over the
phone and on location. Are they pleasant and responsive to everyone,
all the time? If you dont already do so, consider offering uniformed
attendants to all of your event customers, better on-demand service to
keep construction units more consistently clean, and upgrade all standard
units with hand-wash sinks or flushers. Every step you take whether its
improving appearance or enhancing service should show the customer
they are the top priority.
to take ownership in the company, and one way accomplish that is obvious:
Give them some ownership. Consider starting a profit-sharing program so
employees experience the ups and downs that come along with business
ownership. In addition to a good wage, offer employees other incentives to
play a role in marketing and selling, such as a commission for bringing in
new customers. Start a contest among all employees from the drivers to
the receptionist for renting more units or upselling customers into better
service plans. Remind your staff they are responsible for more than just
showing up and doing the work; they must look sharp, focus on customers
and share ideas for improving the business.
Innovative Portable Restroom Solutions
Get employees involved.

Without the entire crew on board, its doubtful youll realize the growth
you envision for your company. There are a myriad of ways to encourage
workers to take play a more pivotal role in business building. You want them
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promonthly.com
April 2016
Tank World Corp

Hinos, Freightliners &
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@ PROmonthly.com
Visit the site daily for new, exclusive content. Read our blogs,
find resources and get the most out of PRO magazine.
Safety Net
Protect Your Business

If youre looking to cut expenses, it may be tempting to drop
workers compensation insurance. In some states it may be required
coverage, however; and it is usually the only way to guard against
the risk associated with workplace injuries or accidents. Heres
everything you need to know about workers comp insurance.
promonthly.com/featured
Overheard Online
Try to keep yourself in

a networking frame of
mind all the time; any
time you meet someone
new, view it as a
potential opportunity.
8 Ways to Get Better at Networking
Fleet Enhancement
Going Back to Gas
Tank World..
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Parts and Accessories In Stock
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10
April 2016
Jerrys cell 623-680-2037

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Office 623-536-1199
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Cover star Jeff

Wilson has seen
many equipment
improvements
during his years of
owning TPI Portable
Toilets and Septic
Tank Services. But
meeting emissions
standards while maintaining high performance in his service trucks has been a
challenge. In this exclusive online story he
explains the benefits of switching his fleet to
gasoline engines.
The Search is On
How to Hire
Its the season for hiring. Now is the time
to bring on new staff so you have time to
train them before the busy summer starts.
But how do you weed through that string
of applicants to find the best workers?
Read our tips on how to hire the right
employees every time.
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BACK at the OFFICE

April 2016
Writer Judy Kneiszel has operated her own small business for 20 years and is familiar
with the many rewards and challenges of business ownership. Write to her with
questions, comments or topic suggestions at thewordhouse@ameritech.net.
5 Ways Local Print Advertising Still Works

IN THESE INTERNET-DOMINATED TIMES, AN ADVERTISEMENT THAT CUSTOMERS
CAN RIP OUT AND HOLD IS STILL EFFECTIVE IF ITS THOUGHTFULLY EXECUTED
By Judy Kneiszel
dvertising revenue for newspapers has been on the decline for years,
while social media seems to have taken over the world. Youve been
told that to reach customers you must have a strong Internet presence, including a website, blog, Twitter account and Facebook page. But
good old-fashioned print advertising still has a place in a small business
marketing budget. Here are five ways print advertising still works:
1. If its targeted. Does every single person who picks up USA Today
need to know about your portable sanitation business? Absolutely not.
There may, however, be a specific group of subscribers to your local newspaper who do. For example, my local newspaper distributes a community
section free each Wednesday and has different versions of the paper for different geographic zones. Knowing that one of these zones is markedly more
rural, with a higher-than-average number of homeowners who have septic
systems, a PRO who also offers septic pumping services might find it pays to
advertise specifically in that section of the newspaper in that zone.
2. If its relevant. Local newspapers generally produce special advertising supplements a few times each year. While it may not pay for a PRO to
advertise in a local newspaper every day, one who wants to increase special
events business may find it helps to place an ad in the special wedding show
section each year. A PRO who wants to secure more construction contracts
might want to be in the local newspapers special section promoting an annual home and garden show or previewing the annual showcase of homes,
because those special publications are heavily read by local builders. The
exact group that PRO wants to target is studying this supplement to make
sure the home they have on the tour got good placement and to learn what
their competition is doing. Call the ad sales department at your local newspaper (if they dont regularly call you) and find how many special sections
or advertising supplements they print each year, what the themes and rates
are, when they are published and the deadline for including an ad.
3. If you can measure it. Print advertising is effective because its impact
can be measured. Use a print ad in a local newspaper or regional magazine
to make an exclusive offer. Include a coupon or a line type saying mention
this ad and offer a free upgrade, or $20 off a rental contract or whatever you
think would make clipping out the ad worthwhile. If no coupons come back
or ads are mentioned, you can assume the ad wasnt worth the expense, but
at least you know for sure.
4. If you want to make a name for yourself in the community. Not all
advertising is designed to produce immediate sales. Sometimes its purpose
is reputation building. Take out an ad congratulating the peewee baseball
12
April 2016
If you arent satisfied with your current advertising reach,

print advertising could be the piece you are missing if youve
cut it out of your budget in favor of online efforts.
team you sponsored on its great season. Include a picture of the team in
front of your truck, wearing uniforms with your name on them, and your
business name will be on families refrigerators all over town, boosting the
mileage you get on the money spent sponsoring the team. Print advertising
can also be an effective way to draw attention to changes in your company.
Take out an ad to thank customers for 20 great years of business in your old
location and introduce the new location. Its possible the ad will alert the
papers business reporters to the change and theyll also run a story about
the move. But please, dont make purchasing an ad contingent on the paper
running a story. Reporters dont like that and it may backfire on you, making
them averse to giving your business publicity in the future. Your goal should
be to build a good relationship with local media.
5. If you need to reach potential customers who are not tied to the
Internet. In rural areas there are still a number of people who are not getting their information from the Internet. ABC News recently reported that
15 percent of American adults have no Internet access whatsoever. And Id
wager including those who technically have access but dont have good,
fast, affordable Internet service would at least double that figure. Especially
if you operate in a small town or rural area, solely relying on the Internet
for marketing may mean you are unable to reach a portion of the population. Keep the generation gap in mind as well. Almost half of those without
Internet are 65 or older. But many retired people are heavily involved in
and have leadership positions with community organizations that host
special events and require portable restroom services. Some of those decision-makers may have not embraced social media to the extent that their
children and grandchildren have. In fact, some are downright mistrustful
of the Internet and may respond better to what they are comfortable with
print advertising.
TAKE A VARIED APPROACH
Certainly advertising budgets are tight and the low cost of social media
marketing is attractive. An effective marketing plan for any business, however, will include a variety of different advertising methods. If you arent satisfied with your current advertising reach, print advertising could be the piece
you are missing if youve cut it out of your budget in favor of online efforts.
Just be sure to put some thought behind that ink.
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promonthly.com
April 2016
13
FILE
COVER STORY
In his second go-round in the portable sanitation

industry, Washingtons Jeff Wilson finds innovative
ways to provide quality service to all customers
BY KYLE ROGERS
A RESTROOM
REBOOT
TPI Portable Toilets and

Septic Tank Services
hen Jeff Wilson re-entered the portable sanitation industry in

2004 after a brief hiatus, he embraced the same philosophy he
has always brought to entrepreneurial efforts: Customer service is the top priority. And he was excited to discover that improvements
within the industry would allow him to provide that service better than
he had before.
Because technology has improved and products have improved, by
the time I started the second company, I found I was able to provide a
more upscale service, says Wilson, owner with his wife, Trish, of TPI Portable Toilets and Septic Tank Services based in Longview, Washington.
That intrigued me because I always liked dealing with the customers.
Customer service is always your priority.
But those industry improvements arent the only factors that helped
Wilson grow his business over the last decade. Outside-the-box thinking
played a role in providing the high level of customer service he expects
from his company.
It was really about finding ways that we didnt have to tell the customer no, he says of his approach to the portable sanitation business.
Who wants to say no to a paying customer? That simply wasnt going to
fly with us. We wanted to find solutions so we could say yes.
(continued)
TPI Operations Manager Pete Wallin (right) and route

driver Kaleb Barnum ride in one of the companys
DUKW amphibious vehicles while owner Jeff Wilson
(in steering cabin) drives them back to shore after
retrieving a Poly-John Fleet portable restroom from
a customer on the Columbia River near Longview,
Washington. (Photos by Ethan Rocke)
Longview, Washington
Owners: Jeff and Trish

Wilson
Washington
Founded: 2004
Employees: 16
Service Area: Southwest
H
Washington, northwest Oregon
Services: Portable sanitation,
septic pumping, sewer and drain cleaning
Professional Affiliations: Portable Sanitation Association International
Website: www.tpitoilets.com
HIGHER
STANDARDS
NEW
LOOK
Five Peaks is a family owned company and proud of it. For three generations we have been providing the highest quality products for
the portable sanitation industry. Still, it doesnt feel like that long ago when we began serving our customers with a total commitment to
their portable restroom needs. It seems like yesterday when our designers came up with a revolutionary restroom design and filled it with
standard features. Features that no one can compete with for quality or price. Still we thought it was time for a new look. The logo has
received a makeover - a bit bolder with a more modern typeface. Its a reflection of the progess Five Peaks has made over all these years.
But as we continue to move forward you can rest assured that our dedication to excellence isnt going anywhere.
FIVE PEAKS. Its time to get more out of portable sanitation.
MADE IN
U.S.A.
Come visit our booth at

the 2016 WWETT Show.
fivepeaks.net
231.830.8099 866.293.1502 info@fivepeaks.net
promonthly.com
April 2016
15
The DUKW out of water and riding on wheels.
Above: Jeff Wilson, right, and Kaleb Barnum offload a portable restroom from one of the companys
DUKW amphibious vehicles on the Columbia River.
BACK IN BUSINESS
Wilson launched his first portable sanitation operation in 1987 alongside an environmental cleaning company. By 1999, the company had grown to a point
where Wilson decided to sell off the portable restroom division. Five years
later, with a noncompete clause expired and the environmental cleaning
company also sold, he was ready to get back into the portable sanitation
game.
I started with just myself and 12 toilets, Wilson recalls. Now I have
over 2,000 units and about 16 trucks and 16 employees throughout Oregon
and Washington.
With an inventory of mostly PolyJohns Fleet Series, as well as some
units from Satellite Industries and PolyPortables, restroom rentals make up
about 50 percent of the business the balance is septic and drain-cleaning work. Servicing those restrooms is a fleet of Ford, Dodge, International
and Freightliner trucks. The trucks are mostly built out in-house with vacuum tanks ranging in size from 400 to 1,250 gallons from Progress, KeeVac,
Brenner and FlowMark, and pumps from Masport and Conde (Westmoor
Ltd.). One truck was bought from TankTec and built out by FlowMark.
Transport trailers from Featherlite and Wells Cargo are used for pickup
and delivery. Among the deodorants used are the Safe-T-Fresh line from
Satellite and products from J & J Chemical. Hand wash sinks are made by
Satellite and PolyJohn. The company also owns MSA brand portable eye
wash stations, and office and restroom trailers manufactured by Ameri-Can
Engineering.
TPI Portables covers southwest Washington and northwest Oregon,
maintaining several storage yards and two office locations.
16
April 2016
UNORTHODOX SOLUTIONS
Wilsons customer service approach is built around meeting challenges. For example, take two of the vehicles that are a part of his fleet (and that
youd be hard-pressed to find in another portable restroom companys inventory): World War II DUKW boats.
The amphibious vehicles, designed to cross both land and water, were
once used for transporting troops and supplies from ship to shore. Today,
they are Wilsons solution for placing restrooms on rugged, uninhabited
islands in the Columbia River to serve private environmental contractors performing restoration work. Coming across that particular solution
wasnt difficult for Wilson given his interest in collecting and restoring old
military vehicles.
Some people have their car and truck passions. My passion has always
been military vehicles; because
of the importance of the history,
Wilson at the controls of a World War II
but also because theyre unique,
DUKW amphibious vehicle.
something different, he says.
When presented with the
question of how to not only transport restrooms across the river to
an island, but also how to properly place them close to where the
restoration work is occurring, the
DUKW boats immediately came
to mind for Wilson.
I thought to myself, obviously the U.S. military figured this out
in World War II in order to support amphibious operations. So I
simply went out and acquired our
first DUKW and we restored it, he
says. Anyone can get a unit on a
tugboat or barge and go out to an
island. But what if you needed that
restroom way up in the interior of
the island? These are uninhabited
Some companies
islands. The DUKWs really solved
will drop a unit off
the problem. We can drive them
anywhere, but we dont through the water, up on land, and
think that way. Every
place the restrooms where they
need to go.
job must try to be
Wilson acquired the amphibprofitable.
ious vehicles about six years ago
and though the demand for them
JEFF WILSON
isnt high, he says theyve been deployed fairly regularly to assist clients working on the islands.
A DUKW can haul up to six units, Wilson says. Although the business
isnt steady, it seems that the last two years the DUKWs have put in countless
hours delivering and servicing restrooms on the river for private contractors.
He has also utilized other military vehicles hes restored in his business.
For public events like mud runs that are often held in more remote locations without good road access, TPI Portables will make use of triple-axle allwheel-drive, medium-duty 6 x 6 military trucks. Wilson has added a slide-in
tank on occasion to use the trucks for cleaning, but theyre primarily put into
action for delivering units.
If we have to go out in severe conditions like mud, deep sand and whatnot to place units, well use the large 6 x 6 trucks, Wilson says. The military
(continued)
trucks have really given me complete coverage. Land or water, I have the
means to get a toilet there.
In this business you have a chance to be really good and be proud of
your business, or you can choose to just go with the flow, he continues.
Were interested in giving customers their moneys worth and then some.
Its very simple to us. We treat our customers exactly how we would want to
be treated. Quality in our business is everything.
PUTTING THE CUSTOMER FIRST
Wilson admits his company isnt always the least expensive option for
customers. But he believes a heavy focus on price can sometimes be a detriment to the customer.
In our competitive industry, sometimes people seem to worry too
much about the competition instead of the customer, he says. Many companies will spend a lot of time focusing on just the cost, but in the total business, what you do is build long-term relationships. You have to study your
short-term costs versus what youre trying to do in the long term in order to
keep a customer. When the customer spends money with you, you have to
think, what if it was my money? What am I getting for it?
Community involvement
at home and abroad
For most of his life, Jeff Wilson has called Longview, Washington, home, and
he says hes dedicated to helping the local community. His company, TPI Portable
Toilets and Septic Tank Services, regularly makes contributions to various organizations, either a monetary gift or through donated services.
Its called good corporate citizenship, Wilson says. The community that makes
our company successful and profitable is the same community to which I have to
show appreciation for giving me that chance to be successful and profitable.
Wilsons loyalty to Longview isnt changing any time soon, but over the years
another locale has become important to him and his wife, Trish. In fact, the couple is
currently in the process of establishing a second portable sanitation business there.
Its early on, but weve started the voluminous paperwork process, Wilson
says of the new business to be launched in the Asian country of Cambodia. My
wife and I have fallen in love with Cambodia. Thats our favorite country to travel
to and we try to go every year, and enjoy the wonderful weather when its winter
(in the Pacific Northwest).
But some Southeast Asian countries like Cambodia are lacking in sufficient
sanitation facilities and Wilson says thats where he believes he can be of help.
His plan is to set up a business that revolves around pit vault
toilets and portable restrooms.
There are a lot of simplistic improvements that can
have a great impact on the health and welfare of societies in
Southeast Asia, Wilson says. I have an expertise. Im actually good at something when it comes to human waste and
improving peoples lives because of the business Im in. And
when I travel to impoverished countries, I see that they quite
frankly need that sort of assistance and expertise. I need to
share it and apply it to make that part of the world better.
At TPI, what customers get is a va- The TPI crew includes, from left,
riety of color choices. We have aqua Shae Schoonover, Becky LaFrance,
Josh Sparks, Mike Tworzydlo, Jeff
to silver to teal, and then of course our
Wilson, Trish Wilson, Frank Shipley,
famous hot pink, Wilson says. The pink Pete Wallin, Kaleb Barnum, Joe Milian,
units total about 50, with other color Larry Higby and Dave Epperson.
combinations making up a more size- The trucks in the background carry
able chunk of the 2,000-plus restroom Brenner tanks and Masport pumps.
inventory. Aqua is the most popular
color choice among TPI Portables customers, Wilson says.
The waste is the same, but people are different, he says. So weve created a menu where people can pick and choose some of their colors. Not
everyone has the same desires. Instead of the market being stuffy and everybody only has gray and brown units, we decided we wanted to mix it up a bit
and provide more diversification to whomever wants to retain our services.
18
April 2016
And each unit comes equipped with hand sanitizer and extra rolls of toilet paper two simple items
that can go a long way toward appeasing customers,
Wilson says.
Hand sanitizer is mandatory in our units. That is
something we would never consider an option. Were
shocked that some in the industry still consider that
an additional item.
As for the extra rolls of tissue, that is Wilsons
answer to a chronic portable restroom issue. Probably the No. 1 problem, besides odor complaints, will
be people running out of tissue, Wilson says. That
is unacceptable. So in every unit we own, we add additional rolls. All our units go out with four or five rolls
minimum. That pretty much eliminated the problem.
TPI Portables accomplishes this by mounting an additional roll dispenser to every unit added to the restroom inventory. The extra dispensers
are purchased from either the restroom manufacturer or TOICO Industries.
TOW-AND-GO
One of the most popular restroom rental options since Wilson restarted
his business has been the tow-and-go trailer. Again, they represent one of his
solutions to a problem: How do you accommodate the last-minute customer?
The answer: a restroom mounted to a trailer that customers can pick up
themselves, 24/7. TPI Portables has a fleet of 26 trailers, available in configurations of up to eight restrooms, some with sinks. All the DIY customer needs
is a trailer hitch with a 2-inch ball to come and pick up one or several units.
TPI Portables fabricates the tow-and-go trailers in-house.
MORE INFO
Ameri-Can
574/892-5151
www.ameri-can.com
Brenner Tank, LLC
800/558-9750
www.brennertank.com
FlowMark Vacuum Trucks
855/653-8100
www.flowmark.com
(See ad page 31)
J & J Chemical Co.

800/345-3303
www.jjchem.com
PolyJohn Enterprises, Inc.

800/292-1305
www.polyjohn.com
(See ad page 17)
(See ad page 47)
KeeVac Industries, Inc.

866/789-9440
www.keevac.com
Progress Tank
816/714-2600
www.progresstank.com
(See ad page 6)
Masport, Inc.
800/228-4510
www.masportpump.com
Safe-T-Fresh
877/764-7297
www.safetfresh.com
(See ad page 3)
(See ad page 11)
PolyPortables, LLC
800/241-7951
www.polyportables.com
Satellite Industries
800/328-3332
www.satelliteindustries.com
(See ad page 48)
TankTec
888/428-6422
www.tanktec.biz
TOICO Industries
888/935-1133
www.toico.com
UltraLav by Wells Cargo
877/301-3837
www.ultralav.com
Westmoor Ltd.
800/367-0972
www.westmoorltd.com
(See ad page 29)
Owners Jeff and Trish Wilson at the TPI company

headquarters, with a Ford truck purchased from
TankTec carrying a FlowMark tank and Masport pump.
The tow-and-go option has also allowed TPI
Portables to cost-effectively serve customers outside the companys core service area. Wilson says
he doesnt want to have to quote a high price to
a customer just because a restroom placement
isnt along one of the companys established
routes. Nor does he want to raise rates across the
board to cover such an expense. Yet he has to be
mindful of the companys bottom line.
Some companies will drop a unit off anywhere, but we dont think that way. Every job
must try to be profitable, he says. But sometimes people want restrooms where we simply
dont have any established routes. So were able
to offer them this self-service tow-and-go so they
can service that area themselves. Theyre also
one of the most affordable ways to get a toilet
from our company. They come at a cheaper price
because I dont have the labor and truck time included in the cost.
Making it a 24-hour service was the final
part of the solution.
That eliminated the ability for a customer
to miss the opportunity, Wilson says. Theres no
excuse now for a customer not to get a restroom.
This took care of all last-minute issues.
KEEP ON DELIVERING
No matter what solution Wilson devises for
a problem, whether its creating a fleet of selfservice trailers or utilizing World War II DUKW
boats, you can bet that its done with the customer in mind.
Its about pleasing the customers, he says.
If you please the customer, theyre going to have
no problem pleasing you through full payment
for your services.
promonthly.com
April 2016
19
IN THE GARAGE
April 2016
Tips to Restore a Mirror Finish

YOU WANT YOUR SERVICE VEHICLES TO LOOK GREAT, EVEN AFTER SEVERAL YEARS ON THE
ROAD. HERES HOW TO BRING BACK THAT SHOWROOM SHINE TO CHROME ACCESSORIES.
By Peter Kenter
heres nothing quite so impressive to customers as a service vehicle

flashing an array of polished chrome, stainless steel and aluminum.
However, chrome is a two-edged sword theres nothing so humbling as pulling up to a job site with shiny parts covered in mud, rust, dust
and grease. Portable sanitation contractors can do their part to ensure that
chrome continues to shine, while professional detailers offer tips to maintain metallic luster.
Restroom contractors typically want to include flashes of chrome on
the vehicles that promote their brand, such as vacuum trucks, flatbed delivery trucks and pickups. They often choose polished wheels, stainless steel
and aluminum toolboxes, exhaust stacks, visors and other accessories to
lend a professional look to their rigs.
You want to have the chrome on your service trucks that customers
see first, says Penny Dunlap, co-owner of Dunlap Septic & Excavation Service of Medford, Oregon.
Brian Wakefield, owner of B & J Wakefield Services Inc. in Waxahachie,
Texas, says he agrees. We want the chrome on our pumper trucks to shine
brightly, because the appearance of these vehicles is a big factor for customers, he notes.
Each of the materials that make up the chrome family requires care and
maintenance to ensure longevity and consistent shine. Weighing
in on professional chrome cleaning is Cory Jones, who has operated truck-detailing business Air Vision of West Valley City, Utah,
for the past 30 years.
20
April 2016
CHROME
While the term popularly includes any kind of shiny metal, it specifically refers to a thin layer of chromium, electroplated onto a surface made of
steel, aluminum, nickel or plastic.
Chrome falls into two categories:
Hard chrome, industrial chrome or engineered chrome, which offers
a thicker chromium coating, reduced
friction and resistance to abrasion and
You can use a light
oxidation.
steel wool to remove
Decorative chrome, which is
that rust, but each
thinner, but possesses the same toughtime you go that
ness. Its the chrome used on visible
route, youll wear the parts of trucks, such as pipes, trim and
chrome down further, bumpers.
Chrome is the hardest of a trucks
and the chances of
shiny surfaces, so when its new, its
rust coming back
pretty difficult to mess up but that
doesnt make it resistant to abuse,
bigger increases.
says Jones. One of the big mistakes
Cory Jones
people make is to use harsh or abrasive cleaners. Theyll go at it
with Ajax or other abrasives
that will shorten the life of
the chrome.
Chromes biggest enemies are acids, which
stain the material, and heat,
which can permanently discolor it.
If drivers have their
motors turned all the way
up, their straight stacks will
turn purple, yellow and
A heavily chromed truck
bronze, says Jones. Once the surface
before (above) and after
is burned, its appearance is toast. The
(left) a thorough cleaning
discoloration doesnt take away from
and polishing. (Photos
the smooth surface and we can still
courtesy of Air Vision)
shine it up, but it will never look the
same again.
Jones uses a rubbing compound and cloth on chrome, then
waxes the surface to protect it from dirt and moisture.
However, successive use and cleaning will slowly wear
Air Vision typically uses a hydrochloric acid solution to clean impurities

from the surface of aluminum. However, while acid cleans aluminum, it also
makes it duller.
Polishing will restore its shine, although some people mistake polishing for much lighter buffing, he says. Polishing is also known as cutting,
because you are actually ripping off the outer layer of aluminum.
Jones cleans aluminum using a high-speed grinder and the side not
front of a canvas wheel. He uses jewelers compound to provide abrasion,
ranging from red (the finest), through white, green and brown (the most
abrasive), depending on the condition of the surface.
You need torque and horsepower at 8,000 to 10,000 rpm because you
have to put a lot of pressure on the wheel while youre cutting, he says. Using paste, its important to be thorough and to remove all of the paste before
youre done, because paste left on the surface will turn black.
Above: An Air Vision

technician cleans an
aluminum tank using a
high-speed grinder and
the side of a canvas
wheel.
Left: Polishing an
aluminum surface, such
as this wheel, is also
known as cutting
because an outer layer
of the metal is stripped
away in the process.
LARGE SURFACES
Whether chrome, aluminum or stainless, the hardest part of doing a
good job is to remain consistent, says Jones. I liken it to painting if you
stop painting, you get a dry line that will be visible in the final job. You have
to keep the wet line active and blend the lines together for a consistent surface shine.
Thankfully, tanks have natural breaks, such as vertical weld lines that
provide a convenient starting and stopping point for polishing.
We like to start at the top of the tank sections, then move back and
forth as we gradually move underneath the tank, says Jones. That keeps the
shine consistent.
down the surface of the chrome until the material underneath is exposed.
Even a pinhole on chrome-surfaced steel will bring rust to the surface.
You can use a light steel wool to remove that rust, but each time you
go that route, youll wear the chrome down further, and the chances of rust
coming back bigger increases, says Jones. Wax will protect the surface, but
eventually you will have to replace that part or rechrome it.
STAINLESS STEEL
While steel rusts under the influence of air and moisture, stainless steel
doesnt. Thats because it contains a minimum of 10.5 percent chromium by
mass. The reason: Stainless steel forms a film of chromium oxide that prevents further oxidation.
Stainless steel is high-speed factory-polished to provide its shine.
However, the metal isnt invulnerable, as it can stain under the influence
of excess salt. Keeping surfaces free of road salt is probably the best way for
equipment owners to ensure the integrity of the metal.
Stainless steel is way softer than chrome, but because these parts are
solid stainless through and through, its harder to mess up than chrome,
says Jones. However, because the material is softer, its much easier to
scratch deeply. Equipment owners can clean up any tough stains with window cleaner and (00 grade steel wool).
At the shop, Jones gets stainless steel to shine by using a high-speed
buffer fitted with a wool pad.
ALUMINUM
Aluminum is durable and doesnt rust, but its porous and that means
it latches onto stains from road salts, dirt and hard water, says Jones.
promonthly.com
April 2016
21
Sansom Industries |844-972-6766 | SANSOMINDUSTRIES.COM
Sansom Industries
Over 50 Year Experience

in Portable Restroom Manufacture and Rental
We Identify Problems then Solve Them!
844-972-6766
Excellence is
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All parts covered by our
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for the dollar spent

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SAINT LOUIS, MISSOURI SANSOMINDUSTRIES.COM
Sansom Industries | 844-972-6766 | SANSOMINDUSTRIES.COM
FEATURES & BENEFITS

3
Improved, stronger plastic hinges that do not

bend or break easily (1)
Increased door height by approximately 4" (2)

New style roof (3)
New ventilation system generates about 200%
the slightest breeze (4)
All stainless steel fasteners

No rivets or fasteners required to assemble the
door sides or walls (5)
Blow-molded unit, double
walls and door for superior durability (6)
INDUSTRY EXCLUSIVE
Hands-free,
no-touch
door opening
and closing!
FIRST EVER ON
A PORTABLE
RESTROOM
Interior
Smooth areas on all interior surfaces including walls,
sides and inside of door for easy cleaning
New molded in-corner vent stack; nothing can get
behind it. Blends in corner for easy cleaning
Seat is in the corner and is not facing the urinal
Our American-made seat is approximately double
the weight and thickness as most of our
competitions Chinese-made seats
Largest holding tank in the industry at 80 gallons
New, stronger open/close latch; improved opening handle
incorporates hover handle in design
Two improved springs on door; enclosed between two
sheets of plastic
Molded-in area for optional mirror
Hand sanitizer mounting platform built in directly above
New one-piece corner urinal and clog-resistant piping

with wider opening for ease of cleaning and less splashing
New color for tank, urinal, and vent stack
Zeniths patented seat system locks in position. It cannot
move from side to side when in use. The seat is a large
elongated type. This virtually eliminates seat breakage.
New 80-gallon tank eliminates splashing chemicals on user.
The bitterness of poor quality remains... long after the sweetness of low price is forgotten.
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CRUCIAL
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FREE
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ON-SITE
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* * *
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PO Box 411612 | St. Louis,MO 63141
Excellence...
Zenith
Please come see us at the world premier of the
Zenith
Experience the Excitement
One of the largest portable toilet rental

companies in the USA said,
If you are not continually updating, you are,
SPECIFICATIONS
MEMBER
T E C H N I C A L S P E C I F I C AT I O N S
Height
89.58 inches 227.53 centimeters
Width
Depth
Door Opening Height
Door Opening Width
24.69 inches
62.71 centimeters
Capacity
80 gallons
302.8 liters
5 gallons of chemical solution provides 5 inches of depth/coverage
Weight
185 pounds
83.9 kilograms
844-972-6766
PRO FORUM
April 2016
How Do I Remove Stubborn

Sludge From the Vacuum Tank?
WITHOUT A MANWAY FOR ACCESS, THIS PRO FINDS
TOUGH GOING WHEN REMOVING THICK RESIDUES
AFTER A WINTER SERVICE RUN
Question: I have two older trucks with smallish, heavy steel tanks (380
and 460 gallons) and no manways. During the summer the only issue we had
draining them was diapers, rags, wet wipes and other non-biodegradable
items. But now that its gotten cold (30s and 40s F), all the black water drains
first, then some of the waste, leaving the remaining half- to quarter-tank like
thick pea soup. It wont drain, even if we put lots of freshwater into the tank.
We have slightly altered our deodorant chemical-to-water ratio for the
restroom holding tank charge, but not that much. And, in fact, due to the
lower waste left in the toilets this time of year, the ratio of waste to water
pumped out at each service is about the same. The total gallons is less now.
During the summer, we averaged about 10 gallons per unit serviced. Now
its about 7.5 to 8 gallons, using 5 ounces of chemical in the summer, now 3
ounces in winter.
WORKMATE TRUCKS
I know many newer truck tanks can pressurize during dump operation,
but I dont have that option. Please, share suggestions or recommendations.
Maybe 1 gallon of muriatic/hydrochloric acid (swimming pool acid) before
the drive to the dump facility?
Answers:
Try running the vacuum at the plant while dumping. Run the pump,
open the dump valve and that will mix up in the tank.
u u u
Cut a hole in the top of the tank and install an access so you can hose it
out. A 6-inch pipe with a cam-lock lid is usually sufficient.
u u u
I certainly wouldnt recommend adding any kind of acid or caustics to

the tank. Your dump facility will be very unhappy with you and you may get
fined, kicked out or both!
USING A REEL WITH A 2-INCH VACUUM HOSE

Question: Has anybody tried a hose reel for portable restroom-style
2-inch vacuum hose?
Answer:
A friend of mine has one and I have asked him. He doesnt like it because when hes sucking air, the hose bounces and starts to unravel itself in
the reel. Then when he goes to roll it up, it wont fit into the spool. Has to unravel the whole thing and put it on tight. I passed on this for my new truck.
ALUMINUM t CARBON STEEL t STAINLESS STEEL
Come Join Us Online

The PRO Online Discussion Forum is found at www.promonthly.
com. Information and advice in PRO Forum Chatter is offered in good
faith by industry professionals. Readers should consult in depth with
appropriate industry sources before applying the advice they read here
to a specific business situation.
Portable Toilet Service Trucks

Septic & Grease Service Trucks
Slide-In Units
Vacuum Truck Parts & Accessories
1-800-927-8750
A Division of FMI Truck Sales & Service

Portland, Oregon
26
April 2016
Ask for JOHN BARRETT

or visit www.fmitrucks.com
Get The Best Locks, Wholesale Prices

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25'
30'
40'
50'
$45.07
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2"
$43.14
$53.93
$64.71
$86.29
$107.86
3"
$85.37
$106.72
$128.06
$170.75
$213.43
GREAT FLEXIBILITY!
BETTER CUFFS!
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4 & 6 BOLT
POLYPROPYLENE
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easy flow. Make an economical
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Stainless steel bolted
design for extra durability.
4 BOLT
FULL
PORT
1 "
4 BOLT
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PORT
2"
4 BOLT
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PORT
2"
$22.81 $22.81 $26.68
TIGER TAIL HOSE
ALSO AVAILABLE
IN FXF
QUICK CONNECTS
BRASS
LEVER VALVES
PORTABLE TOILET
CHOICE
Also known as Bumble Bee or Crushproof Hose

Perfect for Removal of Liquids and Waste Materials
Kink resitant - includes cuffs. Std. Lengths only.
Polyethelene Construction Corrosion Resistant
Extremely Flexible, even at Sub-Zero Temperatures.
6 BOLT
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2"
6 BOLT
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3"
8 BOLT
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4"
25'
30'
40'
50'
2"
$67.23
$84.06
$100.79
$134.40
$169.33
3"
$112.43
$140.57
$168.63
$225.16
$280.70
Pre-Assembled Wand for porta-toilet use.

Includes a 30" long PVC Pipe threaded into
valve at 45 angle.
2" Full Port Poly Valve, with metal Carry Handle
bolted to body of valve.
Available with a male adaptor or Female coupler
at hose connection.
WITH HANDLE
Aluminum Male Adapter End
$79.99 each
Polypropylene Female End
$79.99 each
WITHOUT HANDLE
Aluminum Male Adapter End
$59.99 each
Polypropylene Female End
$59.99 each
FULL LINE OF CONDE ACCESSORIES,

PUMPS AND PACKAGES
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STARTING AT
Pump Only
$625.00
Gas Engine Drive Systems
$945.00
PUMP REBUILD
KITS AVAILABLE
BATTIONI JUROP NVE
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$108.00 $115.00
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$299.00 $305.00
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PUMP AND PACKAGE
VARCO WAND ASSEMBLY
MZ
PRICE
$8605
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SHOWN WITH
ALUMINUM MALE ADAPTER
AND HANDLE INSTALLED
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PRICE
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BANJO BRAND VALVES AND

POLY FITTINGS AVAILABLE
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SIZE
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AMT
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$75710
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$3,928.57
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$X,XXX.XX
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CALL FOR MORE CHEMICALS

/ CLEANING AGENTS
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CALL TO ORDER TOLL FREE 866-872-1224 www.varcopumper.com
ITEM#
SIZE
PRICE
ES150
6"
$14.61
ES250
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$15.46
MAXI SCRAPER
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STMAX
4"
$4.99
SOURCE KEY
4PRO16
ON LOCATION
Carving
a Niche
The Throne Depot works hard to keep pace with the
demands of a growing Revere Beach sand sculpting
festival BY BETTY DAGEFORDE
THE TEAM
Steve Brodeur and Michael Cormier are partner-owners of The
Throne Depot in Woburn, Massachusetts, just a few miles from downtown
Boston. Cormier handles the back office and financial functions, Brodeur
manages the drivers and dispatching. The team includes a salesperson, a
collections person, a yard man and six technicians (10 in the summers).
They operate out of a warehouse/office that houses their vehicles and
another warehouse where they store 100 deluxe units to keep them dry
and clean.
Owners and drivers alike were on site at the sand sculpting event.
When we do a big event like that, its all hands on, Cormier says.
The Throne Depot crew includes, back row from left,

Vinni Santiago, Andy Sarcione, Tom Silva, Michael Cormier
and Steve Brodeur. In the front row, from left, are Dan Gomes,
Matt Gomes and Ramon Santiago. (Photos by Ed Collier)
THE JOB: Revere Beach

International Sand Sculpting Festival
COMPANY HISTORY
LOCATION: Revere, Massachusetts
In 2005, Brodeur was
THE PRO: The Throne Depot
working as a salesperson for a
dot-com company and Cormier
owned a Hino truck dealership. Cormier had considered becoming a
distributor for his friend, Don Emerson, founder of FMI Truck Sales &
Service, in Portland, Oregon, but eventually realized he wouldnt be able to
sell enough trucks since there werent many portable restroom companies
in his area. But when I saw that there werent that many people doing it I
thought maybe we should get into doing this business, Cormier says.
After getting his friend Brodeur involved, they bought a 2006 Hino
from FMI with a 500-gallon waste/300-gallon freshwater steel Workmate
tank and Masport pump, and 26 portable restrooms from PolyJohn
Enterprises.
Today the company has 1,000 units and about 70 percent of their
work is for construction. They rely heavily on routing and invoicing
software from Clear Computing to help them serve their customers in a
50-mile radius of Woburn.
(continued)
28
April 2016
t
n
I
g
n
i
c
u
d
ro
2016
NEW PRODUCTS
for
Weve pulled out all the stops in 2016 by introducing

seven new products, all designed to elevate your profits
and increase end-user satisfaction.
The Maxim 3000 and Global have many new and
exciting features, weve developed a new Winter/Special
Event packet and Satellite Suites has added an ADA,
Shower and three-station trailer to their line-up. They
also added a tan interior to the SPA line of trailers,

giving you more colors and interiors to choose from.
Now is a great time to see what Satellite has to offer.
We have a huge selection of trucks and trailers built and
ready for immediate delivery as well as restrooms and
deodorizer products.
800-328-3332
Odor ControlGuaranteed!
promonthly.com
April 2016
29
MAKING CONNECTIONS
From 2011 through 2013 Throne Depot won the bid for the sand
sculpting event, then lost to a competitor in 2014. For 2015, Brodeur says the
bid was close, but he thinks they may have won out because they had more
familiarity with the festival.
THE MAIN EVENT
Bostons Revere Beach was the site for
the 12th annual Revere Beach International
Sand Sculpting Festival July 24-26, 2015. The
crowd of 750,000 was treated to live music,
fireworks, amusement rides and gourmet
food trucks. But the main attraction was
the massive display of art created by 20
sand sculptors from around the world.
Working with 12 tons of sand in an 18-foot
by 18-foot area, contestants worked about
30 hours over a four-day period to create
their masterpieces, competing for $15,000
in prize money.
When we do a big
event like that, its all
hands on. Well
do whatever we have
to to make sure the
customers happy.
MICHAEL CORMIER
BY THE NUMBERS
To supplement on-site restroom
facilities, the company brought in 48
PolyPortables Axxis and four PolyJohn
Comfort XL wheelchair-accessible units. Half were gray-sided, the others

purple, all with orange doors, the companys signature color. We wanted to
be different with our colors because the industry was always teal, especially
up here in the Northeast, Brodeur explains.
Units were placed in two banks, one at each end of the half-mile stretch
of beach. Three units were set up in the center, spaced about 200 feet apart, for
use by the sculptors. Combination padlocks prevented access by the public.
The three sculptor-designated units were dropped off on Monday for
competitors who began sculpting on Wednesday. The rest were brought in
on Friday with a caravan of the companys vacuum trucks, as well as a 2014
Chevy Silverado and 2015 Dodge pulling two 10-unit hauling trailers from
Liquid Waste Industries. The process was reversed at 6 a.m. Monday.
KEEPIN IT CLEAN
The company has six vacuum trucks from FMI, all with Masport pumps.
In addition to their 2006 Hino, they have two Hino 268s (2008 and 2013) with
1,300-gallon waste/300-freshwater steel tanks from Progress Tank, a 2011
Isuzu NPR with an 800-gallon waste/300-gallon freshwater steel Workmate
tank, a 2016 Hino 155 with a 300-gallon waste/125gallon freshwater aluminum Workmate slide-in tank,
and a 2015 Hino 268 with an 800-gallon waste/300gallon freshwater steel Workmate tank.
(continued)
Right: The Throne Depot set up units at the Revere

Beach International Sand Sculpting Festival in
Massachusetts on July 24.
Above: Steve Brodeur, left, and Michael Cormier of The

Throne Depot are photographed at the Revere Beach
International Sand Sculpting Festival. The Hino service
truck from FMI Truck Sales & Service carries a Progress
tank and Masport pump.
Left: Andy Sarcione, left, and Tom Silva move restrooms
into place.
30
April 2016
promonthly.com
April 2016
31
After vacuuming
out 10 of them
they asked that we
only add water and
replace the toilet
paper in the others.
There were just too
many people, too
much going on
that they felt it was
unsafe to continue
down the bank.
STEVE BRODEUR
Units were serviced Saturday and

Sunday at 8 a.m. and 3 p.m. using the 2013
and 2015 service trucks. The company used
Walex Products deodorant (cinnamonspice premix and disks). Waste was taken
to the local treatment plant.
To help deal with the crowds, two
drivers were assigned to each vehicle. For
Above: Andy Sarcione, left, and

Vinni Santiago unload restrooms
from a Liquid Waste Industries
transport trailer at the Revere
Beach International Sand Sculpting
Festival.
Right: Technician Ramon Santiago
preps a restroom for service at the
sand sculpting festival.
EEXTREM
extreme-jon.ca
Prices
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USD
BUILT FOR EXTREME

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the afternoon service they were escorted

by police to help them maneuver through
the crowds. Despite the escort, they were
unable to complete their servicing at one end
of the beach on Saturday afternoon. After
vacuuming out 10 of them they asked that we
only add water and replace the toilet paper in
the others, Brodeur says. There were just too
many people, too much going on that they
felt it was unsafe to continue down the bank.
CHANGES FOR 2016
The servicing problems at the festival
were unforeseen and out of their control
there were 150,000 more people than the
previous year but they know it reflects
badly on them. Its not good for them or us
because we want our toilets to look good and
not be overflowing, Cormier
says. They talked with event
organizers about 2016 and it
was decided units would be
taken off the main drag and
placed on two side streets to
ensure theyre accessible for
cleaning.
Attendance at this free
event has grown enormously
over the last few years due to
increasing media coverage.
Four years ago, we had
six units there, now we
have almost 10 times that,
Brodeur says. Next year will
no doubt be even bigger, but
the company will be ready.
Well do whatever we have to
to make sure the customers
happy, Cormier says.
MORE INFO
Clear Computing
888/332-5327
www.clearcomputing.com
FMI Truck Sales & Service
800/927-8750
www.fmitrucks.com
(See ad page 26)
Hino Trucks
248/699-9334
www.hino.com
Isuzu Commercial Truck of America
866/441-9638
www.isuzucv.com
Want
to know
more?
32
April 2016
Contact Richard Zulak at

info@extrme-jon.ca or by
phone 1-800-563-6159 or
780-886-0692
EEXTREM
Masport, Inc.
800/228-4510
www.masportpump.com
(See ad page 3)
PolyJohn Enterprises, Inc.

800/292-1305
www.polyjohn.com
(See ad page 47)
PolyPortables, LLC
800/241-7951
(See ad page 48)
(See ad page 5)
Progress Tank
816/714-2600
www.progresstank.com
Liquid Waste Industries, Inc.

877/445-5511
www.lwiinc.com
Walex Products Company, Inc.

800/338-3155
www.walex.com
(See ad page 31)
(See ad page 33)
Choose Your Partners Wisely.

When youre picking a teammate, you look for a person with talent, whos competitive, someone
that can help you win the game. Choosing a teammate is much like selecting a business partner,
you choose based on their performance, their experience and the relationship youve built. With
Walex Products Company as your partner, you can count on a full line of performance products,
over 27 years of industry experience and a dedicated team to help you grow your business.
Restroom Deodorizers
Fragrance Accessories
Cleaners
800-338-3155
2015 Walex Products Company, Inc. All Rights Reserved.
Septic Treatments
www.walex.com
Karleen Kos is executive

director of the Portable
Sanitation Association
International. She may be
reached at karleenk@psai.org
or 952/854-8300.
Work With Event Planners to

Ensure Adequate Service This Summer
By Karleen Kos
omeone once opined, The only reason we ask other people about
their weekends is so we can tell them about our own.
Theres a lot of truth to that idea. People love to talk, and they
share enthusiastically about their leisure activities. Weve all heard lengthy
tales of kids ball games. Then theres the holiday marathon someone ran,
the steamy Fourth of July picnic, the evening at the county fair and the
perfect wedding weekend.
Wouldnt it be great if one of the things the storyteller was recounting
concerned the terrific portable restroom experience they had?
In Stock!
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61,950 Miles
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Allison 2000P 5 Speed Automatic

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Dual Drop Down Work Station

Fold Down Toilet Carrier
NVE 304 Challenger Pump
Moro 12 Volt Water Pump
63,000
Vacuum Septic Units Portable Toilet Units

Industrial Vacuum Units
Toll-Free: 1-888-848-3727
web: www.ltetanks.net email: ltetanks@yahoo.com fax: 217-268-4705

PO Box 106, 106 N. US Hwy 45, Arcola, IL 61910
34
April 2016
Within the portable sanitation industry, we often lament that our service
is the last thing on the minds of event planners. Our experience tells us good
planning, enough equipment and an optimal service schedule means a
better outcome for everyone. So we need to get the planners on board and
guide them to making decisions based on the outcomes they want, not just
the price they want to pay.
The key is educating planners about guest expectations, behaviors and
the mathematics of planning.
Fact: Attendees expect clean, plentiful restrooms.
Fact: Nature calls in predictable ways, resulting in predictable use
patterns and predictable volumes of waste.
Fact: A PRO can help planners see this for themselves, making them
more willing to choose event resources that are optimal.
This is good news for everyone because:
Fact: When the services meet guest expectations, they are likely to stay
longer, spend more money and say nicer things about the event as a whole.
Fact: When the service isnt planned well, guests notice and talk in
most uncomplimentary ways.
Of course, the worst of it is that guests dont often differentiate between
the event planner and the name of the company on the portable restroom.
This hurts everyone especially the reputation of the portable restroom
operator and the industry as a whole.
To assist PROs and change the dynamics of the discussions with
planners, the Portable Sanitation Association International has introduced
a new publication called The PSAI Guide to Portable Restroom Excellence.
This booklet is designed to help PROs talk with planners about the
considerations that are important in preparing for an event. It puts the math
in front of the customer. Coming from a neutral third party like PSAI, the
data and planning ideas included in the document make it much easier
to get planners on board with the equipment and servicing schedule they
should consider to optimize their event. It is available now at www.psai.org
or by calling 952/854-8300.
Gushing about a great porta-potty? You may think thats a bit of a pipe
dream. But hey, we all know that our service is talked about when it was notable for the wrong reasons. The PSAI is committed to working with industry members to change the conversation. Lets get people talking about how
portable sanitation provides better work sites, better weekends and a better
world. Now thats a tale I could listen to!
Better
weekends.
Who wants to have their fun cut short when nature calls?
Nobody. Thats when portable sanitation saves the day.
Portable restrooms and hand wash stations provide
accessible facilities wherever you want to enjoy your
time. They also help keep communities clean, prevent
the spread of disease, and save water. Did you know
some are as fancy as the finest hotel washroom?
To learn more, visit www.psai.org
Portable Sanitation Association International (PSAI) 2626 East 82nd Street, Suite 175 Bloomington, MN 55425
www.psai.org
952-854-8300
promonthly.com
April 2016
35
PRODUCT FOCUS
April 2016
Office Technology and Software, Business Management

By Craig Mandli
ROUTING SOFTWARE
ACCOUNTING SOFTWARE
SAFE SOFTWARE
VERSION 15
Version 15 of SAFE Software allows users to store
customer information and
system details, schedule service, print documents and
process financials with a few
clicks. Setting up reminders and keeping track of day-to-day operations is a
simple and efficient process. The program can be installed on multiple computers and networked so multiple users can enter data simultaneously. The
computer-based platform is simple to use yet secure and diverse enough to
handle workload complexities, according to the company. 800/604-7351;
www.thesafeprogram.com.
WESTROM SOFTWARE
THE SERVICE PROGRAM
The Service Program from Westrom Software
integrates with QuickBooks and is compatible
with mobile devices such as smartphones and
tablets. It includes delivery date, time and quantity of each order; the type of product (portable
restroom, sink, holding tank, restroom trailer);
where to set up on the premises; pickup date
and time; removal and disposal of waste; and
also tracks cleaning, delivery and pickup routes.
The user can generate billing that includes date
ranges, pickups, drop-offs, damage waivers and
fuel surcharges. It can be used to prorate units and returns, bill on any billing
cycle in the front or back end, track product issues by serial number, and bill
by day, week or month. Units appear on maps with a latitude and longitude
if there is no physical address. 866/480-1879; www.westromsoftware.com.
CLEAR COMPUTING
SERVICE STATION
Service Station from Clear Computing allows service companies
to improve efficiency by going paperless and avoid phone and texting interruptions between office
and drivers on Apple and Android
devices. Drivers get electronic delivery of routes for service stops and work orders, along with tools and information needed to complete and update the status of each job. Notes about
site-related issues can be added and emailed to the office when service status is updated. Voice directions from current location to each stop support
route changes. It includes maps, update forms for key operational fields (including quantity, units serviced, and start/end times), and customer email
notification of service completion. Updates flow immediately back to the office with driver locations and completion date and time. It can generate reports for profit and loss by stop. 888/332-5327; www.clearcomputing.com.
RITAM TECHNOLOGIES
SUMMIT
Summit software from Ritam
Technologies offers printed route
sheets, or allows drivers to go hightech by scanning units serviced
(customer proof of service, driver
efficiency audit) and smartphone
route management. Advanced
mapping technologies optimize route efficiencies, considering target scheduled times and drivers working hours. Options include voice navigation and
digital signatures on site. Sites serviced drop instantly from the pending dispatch log. Office personnel dynamically track drivers on street-level maps as
they progress through their routes. There is no separate hardware, as drivers
only need smartphones. 800/662-8471; www.ritam.com.
(continued)
36
April 2016
ROUTING SOFTWARE
ROUTEOPTIX
BING MAPS
RouteOptix now integrates with Microsoft
Bing Maps, enabling
maps to show either
Road View (roads/geography), Birds Eye
View (aerial images) or
Automatic (best map style when zoomed). Optimization is either by Speed
or Speed with Traffic. Real-time updates are available without having to
wait for new mapping to be released. Visual mapping is available in many
areas. Customer Information displays a map of each job site location, Route
Advisor determines the best route to place a new customer by displaying
nearby customers/days they are routed, and Service Densities reveals a visual picture relating to customers/services/routes on a map to assist with
building sales density. 866/926-7849; www.routeoptix.com.
TANK TRACK
SOFTWARE
Tank Track software was created specifically to help businesses save time and money.
A simple, user-friendly design equips business owners to manage customer and
property information, schedule appointments quickly and easily, record pumping data, and print work
orders and invoices. It includes auto-scheduling for recurring jobs, a service-due notice system and detailed financial reports. Data can be accessed
from any Internet location. All subscription levels include unlimited users
and workstations, free data storage, unrestricted local backups, setup assistance and customer service. 888/704-1335; www.tank-track.com.
(continued)
CASE STUDY
TRACKING SOFTWARE/SYSTEMS
DPL TELEMATICS MULTITRACK

MultiTrack from DPL Telematics is a portable solution to keep track of assets for immediate location and recovery. The system
quickly attaches to any asset as it goes out on
rent and then may be redeployed elsewhere
in the fleet upon its return, eliminating the
need for a dedicated system on every asset.
The unit is a completely enclosed, self-contained
tracking system with no wires or antenna to run,
for a true slap-and-track installation. Its internal
battery can deliver up to four months of life on a single charge and recharges in three hours via wall plug. The system requires little to no sky view for
tracking, allowing for completely covert placement either under or inside
assets. As a locator, it notifies whenever the host asset begins moving, and
customer-defined curfews may be set up to alert whenever there is unauthorized activity. As a trailer tracking solution, it can be wired to the taillight
circuitry to automatically charge whenever the trailer is hitched. It can also
be hardwired to collect run-time hours, location and battery voltage, as well
as remote starter disable capabilities. 800/897-8093; www.dpltel.com.
FLEETMATICS REVEAL
The Reveal GPS vehicle-tracking
system from Fleetmatics is designed to improve productivity for
virtually any mobile workforce.
The cloud-based platform includes native apps for iOS and
Android, providing visibility in
field activity and actionable insight into driver behavior and
workforce productivity. 704/716-7646; www.fleetmatics.com.
38
April 2016
Software helps company

keep track of service
PROBLEM: A1 Rentals, with locations in Idaho Falls and Rexburg, Idaho,
provides portable restrooms as part of its general rental business.
When customers questioned whether or not units have been serviced,
A1 needed software that could verify the job was completed. They
sought a solution to manage general rental equipment and handle
the complexities of portable
restrooms, specifically with
features that include service
and dispatch routing as well as
reoccurring billing.
SOLUTION: Point-ofRental Expert Software
provided a complete
rental management
system for advanced
rental operations. It not
only handles general rental transactions with reoccurring billing and
dispatch routing, but also provides a service module that integrates
with TSO Mobile. Using a GPS unit within every service truck, it collects
and reports data, allowing A1 Rentals to track each service route.
Providing a geo time stamp with latitudinal/longitudinal coordinates,
it specifies how long the truck is at a stop as well as when the pump
turns on and off.
RESULT: Now when customers call, A1 staff can check the service
contract to see when the driver was at the location and if the job was
marked as complete. Everything is in one software, so we dont have
to bounce back and forth between programs, says Wes Thompson,
owner of A1 Rentals. 800/944-7368; www.pointofrental.com.
VALVES
We insure over 200 Portable
Restroom Operators
why dont we insure you!
Brass Valves
Yes, we have Pollution Coverage!
An honest price, excellent service and premium tools are signs of a professional. On these
things, successful businesses tolerate NO COMPROMISE.
Contact Us Today:
Only the business owner can control the price and quality of his service, but, when it comes to
the tools, Armstrong Equipment, Inc. can help. We are proud to offer the best quality pumps
and components available.
Mark Herring, CRM, CIC, LUTCF
Senior Vice President

Phone 800-208-6912 E-mail markh@heffins.com
Like us on Facebook
800-699-7557
11200 Greenstone Ave. Santa Fe Springs, CA 90670

562-944-0404 Fax: 562-944-3636
www.vacpump.com
promonthly.com
April 2016
39
TRACKING SOFTWARE/SYSTEMS
MARKETING SOFTWARE
US FLEET TRACKING AT-V3

The AT-V3 live vehicle and asset
GPS tracker from US Fleet Tracking can be used with any Web
browser or smartphone, viewing turn-for-turn live
movements, allowing the user to verify employee location, confirm service occurred or optimize the fleet and decrease overhead. It is configurable for five- or 10-second live tracking
updates to provide accurate mileage reporting. Its compact 2.5-inch-wide
by 3.125-inch-long by .875-inch-high size makes it ideal for tight installations. It has a rugged, water-resistant IP66 housing and solid-state circuitry.
405/726-9900; www.usfleettracking.com.
VEHICLE TRACKING SOLUTIONS

SILENT PASSENGER
Silent Passenger fleet management
software from Vehicle Tracking
Solutions is user-friendly, offering
a suite of tools that delivers actionable reports by allowing views of current and/or historical data, as
well as mobile-friendly alerts (texts, emails) easily configurable to a number of different devices and platforms. It can significantly increase a companys bottom line by improving safety, minimizing fuel costs, aiding in theft
recovery, lowering operational costs and increasing overall productivity.
631/492-1148; www.vehicletracking.com.
For all occasions

Whether it be work,
sports, fun or events,
when nature calls,
Armal responds.
Armal INC
122 Hudson Industrial Drive
Griffin, GA 30224 USA
40
April 2016
Phone: +1 770 491 6410

Toll free: 866 873 7796
www.armal.biz
REVIEWBUZZ
ReviewBuzz is a business-building service designed to help companies
increase the number of five-star reviews they receive on websites like Yelp,
Google and Facebook, improving their online reputation and search engine ranking. Clients can also see an increase in employee quality, job
satisfaction and retention, according to the company. 888/946-2899;
www.reviewbuzz.net.
LEASING AND FINANCING
ADVANTAGE FUNDING AA TIER PROGRAM

The AA Tier Program from Advantage Funding offers bank rate financing to new and existing well-qualified customers, enabling the company to offer credit programs for bankable credits to structured deals. Financing is tailored to the needs of individual businesses. 866/392-1300;
www.advantagefund.com.
OAKMONT CAPITAL SERVICES FINANCING PROCESS

The financing process at Oakmont Capital Services is streamlined to ensure
the customers experience is trouble-free, according to the company. Most
financing requests require a simple one-page application and an equipment
quote. Requests of up to $300,000 are generally approved within a few hours.
The company can fund from scanned documents, so the whole process can
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Fernbridge Tractor & Equipment Co., located in
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FILE
oN locAtIoN
COVER STORY
Taking
tHe JoB: Oregon Jamboree

locAtIoN: Sweet Home, Ore.
tHe PRo: Bucks Sanitary Service
a Bow
Music City

<<< Susie Sieg, of Bucks Sanitary Service,

unloads
a Satellite
Industries
Working
for singer
Ronnie Maxim
Dunn, 3000
restroom
at the recognized
Oregon Jamboree.
Brandon
McNeely
a need
(Photos by
Peter Krupp)
for portable sanitation
at upscale
MOJO
parties. So he started PoshPrivy,

where this compact Comforts of Home
restroom trailer is a popular offering.
(Photos by Patrick Durkin)
At the oregon Jamboree

music festival, the crew
at Bucks Sanitary Service
provides service that sings
the teaM
Lisa and Scott Weld, owners of Bucks
Sanitary Service in Eugene, Ore., have a
sta of 10 an office worker, yard worker,
part-time mechanic and seven drivers.
Lisa works in the office answering phones
and managing the creative and marketing
side while Scott fills in on everything
from management to running routes to
maintenance. Five people worked on the
Oregon Jamboree along with the Welds
and their three children, Maren, 9; Milah,
13; and Sten, 17; who are accustomed to
helping out at events.
BY BettY dAGeFoRde
An estate manager for a country star in

Nashville saw the potential for restroom
trailer service and dialed in to land exclusive
outdoor events. By PaTrICK dUrKIn
Buchanan St
Fillmore St
Pierce St
17th Av-SE
Av-S
St-
SE
FILE
COVER STORY
Music City
10
19th
Av-S
18th
17th
Av-S
Av-S
16th
rsit
yA
v-S
Working for singer Ronnie Dunn,

Brandon McNeely recognized a need
for portable sanitation at upscale
parties. So he started PoshPrivy,
where this compact Comforts of Home
restroom trailer is a popular offering.
(Photos by Patrick Durkin)
Oak St
Harvard St
Delaware St
Fulton St
Mu
MOJO
hen Brandon McNeely graduated college about

eight years ago, he couldnt see himself working in
an office-cubicle environment, even though he had
just earned a bachelors degree in finance and economics.
Soon after, McNeely began working as an estate manager
for country music star Ronnie Dunn, of Brooks & Dunn
fame, a job that requires regular 10-hour days overseeing the
performers 17-acre residence and 250-acre farm. As his work
duties bounced him back and forth between the properties,
McNeely learned he enjoys the energy and excitement
surrounding fundraisers and other big events that drew large,
well-dressed crowds to Dunns properties.
McNeely figured there must be a way for a businessman
with entrepreneurial instincts to become a regular part of that
excitement. He sifted through various ideas, but when nothing
took root, he returned to college about three years ago to get a
masters degree in finance and economics.
RESEARCHING THE MARKET
A few months after earning his masters degree in
May 2011, McNeely stumbled onto his niche while reading
(continued)
P
PoshPrivy
Nashville, Tenn.
Owners: Brandon and Kristeen McNeely

Tennessee
Employees: 2
Service area: 100-mile radius of Nashville, Tenn.
Specialty: Upscale portable sanitation for weddings and special events
Affiliations: Portable Sanitation Association International, National
Association of Catering and Events, Tennessee Wedding and Events
Specialists Association
Website: www.poshprivy.com
about a specialty restroom service company in an online news story. The

concept of renting posh privies for business, family or formal affairs might
offer everything he desired: independence, flexible hours, fun and exciting
events, a service that wont fade away, and weekend work that allows him to
keep the day job he loves.
Still, McNeely knew better than to jump
>>> Brandon McNeely
into a business before studying and analyzing
set up shop at home for his
the idea further. His analysis of the Nashville
boutique restroom service,
areas ability to support a boutique, high-end
PoshPrivy. He operates
portable restrooms company led him to Atlanta.
the business with his wife,
Kristeen, in Nashville.
He spent a day there with the owner of an
Tips for Bringing

the Wow Factor
Pricing options
In addition to the trailers, PoshPrivy offers two price packages. The
basic package is just the trailer with toiletries. For an additional cost, McNeely provides a signature package, which includes flowers, fresh mints,
LED candles, indoor-outdoor rugs and a personalized chalkboard message.
He also sets out amenity baskets. When your niche is special events, you
must cater to high expectations and meet them, he says.
ELECTRONIC
REPRINTS
Show it off
McNeely uses PoshPrivys website to give customers a virtual tour
of his restroom trailers. Our website is clean and easy to navigate. We
describe our features under Products and Pricing and show them in our
Gallery. Our trailers offer so many advantages, and pictures tell that story.
People look at photos of our trailers and say, Ive got to have that. Once we
roll in and set them up, they walk into something special.
Plush interiors
If anyone still has doubts about portable restroom luxury after studying the online photos, McNeely offers guided tours of the trailers and their
luxurious interiors at his storage site. Some customers just need to see
things in person to be convinced, and I have no problem with that, he
says. But that doesnt happen too often. When it does, though, it allows
McNeely to discuss possible upgrades as clients inspect the trailers.
I want to be part of my
clients event Im genuinely
interested in being part of
a great wedding, reunion or
whatever. When you deal with
brides and brides mothers, they
want the best. This is not just a
business proposition for them.
Porta Pal unit from
^^^ McNeely runs a power cord to his
Brandon Mcneely
Rich Restrooms. Music City customers organizing backyard
weddings and special events want a lot of amenities when
shopping for portable sanitation units.upscale portable sanitation company, and
the trip reinforced that his business idea
was solid. stereo,
floating vanities, Corian countertops,
As part of
PoshPrivys
ceramic
floors
and flatscreen TVs. In January 2012, McNeely and his
^^^
wife,
Kristeen,
put his plan into action. He
SignatureRounding
Service, Brandon
out his inventory
is The
Premiere
McNeely
places
flowers
and a unit made
takes
a conservative
approach
to building
trailer,
another
upscale
by Rich
Specialty Trailers,
which
McNeely
personalized chalkboard message
PoshPrivy.
This
business LLC.
is a baby
right
subleases through
a partnership
with Portable
Restrooms
in Charlotte,
of congratulations
in his Comforts
and
wea 600-gallon
want to pay
for everything
N.C.trailer.
This large two-suite trailernow,
which
has
internal
waste tank
of Home
we go,a he
says. fireplace,
I dont as
believe
and 200-gallon freshwater tankas
includes
working
well asin
hot
debt.
Ill get where
I want
to go
water, solid marble and graniteassuming
countertops,
designer
vanities,
and heating
by adding
one
or
two
trailers
at
a
time
I can pay for them.
and air conditioning for full climate as
control.
McNeely bought his first restroom trailer in early 2012 from a portable
restroom
companyCUSTOMERS
in Michigan that was shedding some inventory. This 6-byTARGETING
8-foot restroom
trailer was
which
he calls The
Petite includes
a 300-gallon
When McNeely
assembling
his inventory,
he contacting
his target
internal
waste
tankthem
and ato125-gallon
onboard
freshwater
tank.
markets
to alert
his fledgling
business.
He services
theMcNeely
Nashville
brought
the roughly
two-stall100
2010
Comforts
of Homein
trailer
back
to Nashville,
area and
miles
in all directions
middle
Tennessee,
goingand
after
then
remodeled
it. It large
was our
first unit,
so I wanted
to make
it events.
had a
weddings,
festivals,
reunions,
corporate
fundraisers
andsure
other
modern, upscale look and feel, McNeely says.
He
started
the
makeover
by
removing
the
units
free-standing
pedestal
If people cant find you quickly with Google, you dont exist.
sink, replacing vinyl for hardwood-style flooring, then installing designer
And once they find you, your website must instantly project
lighting, floating vanities and automatic touchless faucets. To finish, he
your brand
and what
youre
all about.
You dont have to say
repainted
the interior
with an
up-to-date
color scheme.
Next hebut
bought
new 2012
three-stall
Porta Pal restroom trailer from Rich
much,
youahave
to say
it right.
Specialty Trailers. The 13- foot restroom trailer which he calls The Polished
Brandon Mcneely
has
a 400-gallon internal waste tank and a 105-gallon freshwater tank.
In fall 2012, McNeely added The Plush, an Alpha Mobile Solutions
McNeely
himself at
theprivate
center ofwomens
the business
as the
contact
person
Signature
Series puts
3 featuring
two
rooms
and
one room
chief
problem-solver.
He handles
all email
communication,
and every
for and
men.
It comes
with a 500-gallon
internal
waste
tank and 125-gallon
call placed
to PoshPrivy
routesfeatures
to his personal
phone.
freshwater
tank.
Each restroom
amenities
including vessel sinks,
I want to be part of my clients event, he says. I take time to make
(continued)
them feel comfortable with me, and assure them Im genuinely interested
in being part of a great wedding, reunion or whatever. When you deal with
brides and brides mothers, they want the best. This is not just a business
proposition for them.
McNeely believes PoshPrivys website and targeted email campaigns
play key roles in establishing and building the companys unique brand. His
maxim is Redefining the portable restroom experience. That starts with
a clean, simple website that projects PoshPrivys upscale niche. He also
works hard to ensure the company pops up prominently when people search
for upscale portable restrooms on Google or other Internet search engines.
OUTDOOR EVENTS
If people cant find you quickly with Google, you dont exist, McNeely
says. And once they find you, your website must instantly project your
brand and what youre all about. You dont have to say much, but you have
to say it right.
That doesnt mean McNeely just flipped a switch and waited for
business to build. He also networks with job-related companies to spread
his message by word-of-mouth.
I started going around to party-tent rental companies because our
business is mostly geared toward outdoor
events, McNeely says. Probably 70 percent
of our business (has been) from their
referrals.
At the same time, he targeted event
planners to raise awareness of PoshPrivy.
For that, targeted emails generate results.
I spent a couple of days compiling an
email list of every event planner I could find
around Nashville and middle Tennessee,
McNeely says. I use a service called
MailChimp, which helps me design letters
to target event planners who might need my
restroom trailers. MailChimp works much
better than traditional mail. Event planners
need to think of you when giving portable
^^^ McNeely adjusts the
restroom options to their clients.
wastewater outlet valve on one
of his restroom trailers.
Finally, McNeely who doesnt own
a vacuum truck partners with a local
company to pump out the trailers before hauling them home from the event
site. Most of the events we service last a half-day or so, which means we
usually dont have to pump them until theyre ready to be removed, he
explains. Its less trouble for everyone if we get them pumped on the job
site right after the event.
SELL YOURSELF
All the while, McNeely builds business through face-to-face contact.
Once were in touch with companies that can help us, I try to meet with the
owners and essentially sell myself and our product to them, he said.
Part of selling himself means being an expert in the field. Before
launching his venture, McNeely joined the Portable Sanitation Association
International and attended its annual convention and trade show in 2011. While
there, he attended seminars and talked with experts to broaden his knowledge.
More recently, he joined the National Association of Catering and Events
to learn all he can about events and how best to service them. He also plans
to join the Tennessee Wedding and Events Specialists Association this year.
The more I can network with experts in those areas people who also need
my trailers the more Ill learn, and the more ideas and referrals Ill get.
Meanwhile, he provides personal touches to complement his restroom
trailers. That includes mints, amenity baskets, flower bouquets in the
womens side of the trailers, a personal message for the bride and groom on
a chalkboard, and tiki lights that illuminate the path to the trailers after dark.
After all, the more McNeely does to make his portable restrooms
pleasing, and perhaps even memorable, the greater the chance hell never
have to work from the confines of an office cubicle.
MORE INFO
Alpha Mobile Solutions
Comforts of Home Services Inc. Rich Specialty Trailers
260/593-2279
877/789-1213
630/906-8002
www.richrestrooms.com
www.alphamobilesolutions.com www.cohsi.com
(See ad page 19)
Starting At
25
RIVER
27th Av-S
25th Av-S
7t St-S
7th
IPPI
An estate manager for a country star in

Nashville saw the potential for restroom
trailer service and dialed in to land exclusive
outdoor events. By PaTrICK dUrKIn
Brandon McNeely wants people to be talking

about PoshPrivys restroom trailers the minute they
walk out the door, no matter who they are and what
the event. After all, people wearing wedding gowns,
tuxedos and fine footwear expect five-star restroom
accommodations.
Using a portable restroom doesnt have to be
a cringe-worthy deal, McNeely says. Were a boutique business. Our restroom trailers are unique and
designed specifically for special events. We try to really wow people. They cant believe how nice our
trailers are. Most people have never seen anything
like them.
Here are some of the ways McNeely markets to
VIP customers:
Union St
Church St
23rd Av-S
S
AUG
AUGSBURG
A
GSBURG
B
CO
OLLEGE
COLLEGE
23rd Av
Av-S
S
idde
Av
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22ndd Av
221st Av-S
W. Riv
er Pkw
y
ers
8tth St-S
St
8th
8th St-S
94
B
Butler
Pl
9th St-S
-S
S
Specialized Software for Toilets / Septic / Grease / Oil
16th Av-SE
15th Av-SE
15th Av-SE
13th
E
Av-S
15th
Av S
20th
55th
t Av
15th
Av-S
Cedar Av
Franklin Av-E
Riv
St S
7th St-S
221st
1 Av
A
Av-S
20th Av-S
S
1 Av-S
19th
94
4th
UNIVERSITY OF
MINNESOTA
RIVERSIDE
PARK
22nd
Av-S
22n
2nnd
nd Av
A
S
16thh Av-S
S
55
Our look is expensive...

M
Our service is priceless.
(See ad page 27)
(See ad page 33)
E. Rive
r Rd
5th
55tth
th St-S
St S
S
S
6th St-S
(See ad page 46)
Starting At
ive
26th Av-S
15th
hA
v-SS
Cedar
Cedar
Ce
edar
ar Avv
SttS
866/457-5425
www.mckeetechnologies.com
Alpha
Solutions Inc.
Comforts of Home Services Inc. Rich
Specialty Trailers
Lely Mobile
Manufacturing,
Workmate/FMI
Truck
877/789-1213
260/593-2279
630/906-8002
800/334-2763
Sales & Service
PolyPortables, Inc.
www.richrestrooms.com
www.cohsi.com
www.alphamobilesolutions.com
www.lelyus.com
800/927-8750
800/241-7951
(See
ad page 19)
www.fmitrucks.com
LASER
REPRINTS
Un
MIS
SISS
(866) 926-7849
April 2016
e
Bridg
ton Av
4th
4th St-S
St S
Av-S
574/892-5151
www.ameri-can.com
MORE INFO
(continued)
(continued)
Sizes: 24" x 30" & 36" x 45"
UNIVERSITY
UNIVE
IVERSITY
RSITY
Y OF
OF
MINNESOTAWEST BANK
19th Av-S
Av
16th
St-
14th
4th Av-S
Av S
10th Av
Av-S
S
ide
15th
6th
35w
Av-S
S
9th
thh St-E
St E
18th
11th
th Av-S
Franklin
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ranklinn Av-E
ranklin
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35w
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w 94
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ers
12th
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Av-S
11thh A
E Av
Ellio
Elliot
15th St-E
Riv
55
5
Pleasant Av
th A
19
Av-S
13th
Av-S
12th
11th
SELL YOURSELF
All the while, McNeely builds business through face-to-face contact.
Once were in touch with companies that can help us, I try to meet with the
owners and essentially sell myself and our product to them, he said.
Part of selling himself means being an expert in the field. Before
launching his venture, McNeely joined the Portable Sanitation Association
International and attended its annual convention and trade show in 2011. While
there, he attended seminars and talked with experts to broaden his knowledge.
helpshe
out
her fathers
crew, keeping
restrooms
and hand-wash
MoreWeld
recently,
joined
the National
Association
of Catering
and Events
^^^ Milah
stations
with
soapevents
and paper
atto
the
Oregonthem.
Jamboree,
includto
learn stocked
all he can
about
andproducts
how best
service
He also
plans
ingjoin
these
Wave
sinks from
Satelliteand
Industries.
to
the
Tennessee
Wedding
Events Specialists Association this year.
The more I can network with experts in those areas people who also need
my trailers the more Ill learn, and the more ideas and referrals Ill get.
Meanwhile,
MORE
INFO he provides personal touches to complement his restroom
trailers. That includes mints, amenity baskets, flower bouquets in the
Advanced
Containment
Progress
Inc. message for the
womens
side
of the trailers,Masport,
a personal
brideVactruck
and groom on
Systems, Inc.
800/467-5600
800/228-4510
a chalkboard,
that illuminate the path to
the trailers after dark.
800/927-2271 and tiki lightswww.masportpump.com
www.progressvactruck.com
www.acsi-us.com
After all, the more McNeely does to make his portable restrooms
Industries
Technologies
pleasing, and perhaps evenMcKee
memorable,
the -greaterSatellite
the chance
hell never
Ameri-Can
Engineering
800/328-3332
Explorer
Trailers
have
to work
from the confines
of an
office cubicle.
Washington Av
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35
MOJO
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thing for me, he says. So I had to get my act together. He quickly got his
Brandon
Mcneely
arms around
it. Youve got to just scratch your head and kick it in gear and
go. We didnt stop moving all weekend.
McNeely puts himself at the center of the business as the contact person
and chief problem-solver. He handles all email communication, and every
call placed to PoshPrivy routes to his personal phone.
I want to be part of my clients event, he says. I take time to make
them feel comfortable with me, and assure them Im genuinely interested
in being part of a great wedding, reunion or whatever. When you deal with
brides and brides mothers, they want the best. This is not just a business
proposition for them.
McNeely believes PoshPrivys website and targeted email campaigns
play key roles in establishing and building the companys unique brand. His
maxim is Redefining the portable restroom experience. That starts with
a clean, simple website that projects PoshPrivys upscale niche. He also
works hard to ensure the company pops up prominently when people search
for upscale portable restrooms on Google or other Internet search engines.
St-S
E
Un
v- S
Av-S
10th
Call
all
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Pa
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Av-S
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If people cant find you quickly with Google, you dont exist.
In one sense, Weld was an old pro at this event, so it was pretty much
And
once they find you, your website must instantly project
business as usual, he says. On the other hand, the size and scope had
your
brand
and what
youre
all about.
have
to sayin 60
changed
significantly
over
the years
their You
first dont
year, they
brought
units forbut
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venue
and
That was the most difficult
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St-
Manufacturing Inc. with 750-gallon waste/350-gallon freshwater steel tanks.

TARGETING
CUSTOMERS
All have Masport
pumps.
When McNeely was assembling his inventory, he contacting his target
Waste was transported to the companys yard each night and transferred
markets to alert them to his fledgling business. He services the Nashville
to a 20,000-gallon tank. From there, another pumping contractor picked up
area and roughly 100 miles in all directions in middle Tennessee, going after
the waste and disposed of it by land application.
weddings, festivals, large reunions, corporate fundraisers and other events.
Starting At
12th
hA
v-S
E
11th
h
SE
<<<portable
The Bucks
team includes,
from and
upscale
sanitation
company,
left, Milah Weld, Susie Sieg, Josh
the trip
reinforced
thatScott
his Weld
business
Wooley,
Sten Weld,
and idea
was solid.
Eric Brownrigg.
In January 2012, McNeely and his
^^^ As part of PoshPrivys
wife, Kristeen, put his plan into action. He
Signature Service, Brandon
McNeely places flowers and a
takes a conservative approach to building
country music
festival.
Surprisingly, Wynonna Judd said yes and the festival
personalized
chalkboard
message
PoshPrivy.
business
is a baby
right
attracted top
ever since.
In 2012,This
the 9,000
residents
welcomed
of has
congratulations
in histalent
Comforts
now,
and
we want
paywas
forback
everything
visitors August 3-5, most of
whom
camped
out.to
Judd
to help
of 40,000
Home trailer.
as we go,along
he says.
dont
believe
in
celebrate the Jamborees 20th anniversary,
with I
Rascal
Flatts,
Dierks
assuming
debt.performers
Ill get where
I want
to on
go
Bentley, the Charlie Daniels Band,
and enough
for 22
shows
bytwo
adding
one
or two
trailers atincluded
a time asbeer
I can
pay
for them.
stages.
Other
attractions
and
wine
gardens, merchandise
booths
and abought
kids zone.
The event
is held
in a in
no-facilities,
McNeely
his first
restroom
trailer
early 201220-acre
from a park-like
portable
setting near
the edge
of the picturesque
town.
restroom
company
in Michigan
that was shedding
some inventory. This 6-by8-foot restroom trailer which he calls The Petite includes a 300-gallon
internal
waste tank and a 125-gallon onboard freshwater tank. McNeely
By the nuMBers
brought the two-stall 2010 Comforts of Home trailer back to Nashville, and
The company brought in 265 units (20 Maxims, 10 Freedoms, 20
then remodeled it. It was our first unit, so I wanted to make sure it had a
Liberties, one Standing Room Only urinal unit, and the balance Tufways),
modern, upscale look and feel, McNeely says.
three restroom trailers, and 73 hand-wash stations (half Satellite Industries
He started
the
makeover
by removing
thePolyPortables,
units free-standing
pedestal
Waves
from the
companys
inventory,
the rest
Inc. Tag
Alongs
sink,
replacing
vinyl for hardwood-style flooring, then installing designer
rented
from a colleague).
lighting, floating vanities and automatic touchless faucets. To finish, he
Some 115 units, including five handicap-accessible, were set up at the
repainted the interior with an up-to-date color scheme.
main venue a few at bus stops, the hospitality center, and parking lots,
he bought
a new
2012
three-stall
Porta
Pal restroom
trailer
from were
Rich
butNext
the bulk
in large
banks,
along
with six
to eight
hand-wash
stations,
Specialty
Trailers.
The
13- foot
trailer
whichplaced
he calls
The
Polished
placed at
the four
corners
ofrestroom
the facility.
The crew
the
ACSI
trailers
has
400-gallon
waste tank
and
105-gallon freshwater
tank.
neara the
stage forinternal
the performers
and
thea Ameri-Can
Engineering
trailer in
fallcourt/beer
2012, McNeely
added
Plush,
anunit.
Alpha Mobile Solutions
theIn
food
garden,
alongThe
with the
urinal
Signature
Series
3
featuring
two
private
womens
rooms
and
one
room
Thirty units and six hand-wash stations were arranged in two banks
forat men.
It comes
with venue.
a 500-gallon
internal
tankwas
andtaken
125-gallon
a smaller,
adjacent
The rest
of the waste
inventory
to 23
freshwater
tank.Thirteen
Each restroom
features
including
vessel sinks,
campgrounds.
units were
rentedamenities
to individual
campsites.
floating
vanities,
Corian
countertops,
Venue
units were
serviced
each night stereo,
from 11 p.m. to 2 a.m. At 6:30
ceramic
floors
andin
flatscreen
TVs.
a.m. they
started
on the campground
units, finishing around 9:30 a.m.
Rounding
hispumped
inventory
is 20
The
During
the day,out
they
out
RVsPremiere
and 19 holding tanks 10 at the
trailer,
another
upscale
unit
by Rich
Specialty
Trailers, which McNeely
two shower
facilities
and
themade
balance
for the
food vendors.
subleases
a partnership
Portable
Restrooms
Charlotte,
Five through
service vehicles
werewith
used:
A 2010
Peterbilt LLC.
335 in
and
a 2008
N.C.
This large4300,
two-suite
which
has a 600-gallon
waste tank
International
bothtrailer
built out
by Progress
Vactruckinternal
with 1,500-gallon
and
200-gallon freshwater
tankaluminum
includes atanks;
working
as well
hot
waste/500-gallon
freshwater
a fireplace,
2001 Isuzu
FTRasfrom
water,
solid marble
andSales
granite
countertops,
designer
vanities,
and heating
Workmate/FMI
Truck
& Service
with an
850-gallon
waste/350-gallon
and
air conditioning
forand
full two
climate
freshwater
steel tank;
2000control.
International 4700s built out by Lely
OUTDOOR EVENTS
If people cant find you quickly with Google, you dont exist, McNeely
says. And once they find you, your website must instantly project your
brand and what youre all about. You dont have to say much, but you have
to say it right.
That doesnt mean McNeely just flipped a switch and waited for
business to build. He also networks with job-related companies to spread
his message by word-of-mouth.
I started going around to party-tent rental companies because our
business is mostly geared toward outdoor
events, McNeely says. Probably 70 percent
of our business (has been) from their
referrals.
At the same time, he targeted event
planners to raise awareness of PoshPrivy.
For that, targeted emails generate results.
I spent a couple of days compiling an
email list of every event planner I could find
around Nashville and middle Tennessee,
McNeely says. I use a service called
are lined
up and
ready
to design
go before
the
^^^ Satellite Industries Tufway restrooms
MailChimp,
which
helps
me
letters
Oregon Jamboree, complete with lighting
strung
the front who
of themight
units.need my
to target
eventinplanners
restroom trailers. MailChimp works much
better than traditional mail. Event planners
need to think of you when giving portable
^^^ McNeely adjusts the
restroom options to their clients.
wastewater outlet valve on one
of his restroom trailers.
Finally, McNeely who doesnt own
a vacuum truck partners with a local
company to pump out the trailers before hauling them home from the event
site. Most of the events we service last a half-day or so, which means we
usually dont have to pump them until theyre ready to be removed, he
explains. Its less trouble for everyone if we get them pumped on the job
site right after the event.
POSTERS
Reprinted with permission from PRO / February 2013 / 2013, COLE Publishing Inc., P.O. Box 220, Three Lakes, WI 54562 / 800-257-7222 / www.promonthly.com
Stt-
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green units for their University of Oregon tailgating; quack shacks, they call
The Welds live in Sweet Home so theyve always had the hometown
Plush
interiors
advantage for the Jamboree and Bucks has done it since its beginning in
If anyone still has doubts about portable restroom luxury after study1996. They feel confident theyll retain the work as long as they provide good
ing the online photos, McNeely offers guided tours of the trailers and their
service and a reasonable price.
luxurious interiors at his storage site. Some customers just need to see
things in person to be convinced, and I have no problem with that, he
the
event
says.
ButMain
that doesnt
happen too often. When it does, though, it allows
McNeely In
to discuss
possible
upgrades
as Home
clients came
inspectupthe
trailers.
the early
90s, when
Sweet
with
an idea to help
St-
McNeely runs a power cord to his Porta Pal unit from

^^^
keepin
itMusic
cLean
Rich
Restrooms.
City customers organizing backyard
weddings
and special
events want
a lot of amenities
when
Jamboree
organizers
required
someone
be on site and available by
shopping
sanitation
units.
radio at for
all portable
times so
Weld, his
son and another member of the team stayed in
a motor home at one of the campgrounds.
Brandon Mcneely
18th Av-SE
Harrison St
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ntra
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with a map to go to this
Showafter
it offthe Oregon Ducks mascot), several ADA-compliant Freedoms
them
McNeely
uses PoshPrivys Liberties
website to
customers aEngineering
virtual tour Crowd
and
wheelchair-accessible
give
an Ameri-Can
of his
restroom
trailers.
Our website
clean and
easy toStation
navigate.
We from
Pleaser
restroom
trailer,
and twoissmaller
Comfort
trailers
Advanced
Containment
Systems, and
Inc.Pricing
About and
50 percent
of their
describe
our features
under Products
show them
in ourwork is
special
in 2012,
the U.S. Olympic
track-and-field
trials.
Gallery.
Ourevents,
trailersincluding,
offer so many
advantages,
and pictures
tell that story.
People look at photos of our trailers and say, Ive got to have that. Once we
roll in and set them up, they walk into something special.
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Weld tried a new approach for the removal process. Sunday night
and continuing Monday, the team pumped and moved all units to a single
staging area, which he felt simplified the job. Its easier to send a driver to
pick up toilets if theyre all in one spot, he explains. I probably spent a little
bit extra labor, but at least you dont have to send somebody with a map to
go to this campground, get these six, go to another campground, get these
eight. Then you start leaving sinks behind and the (handicap unit) doesnt
fit. Its just a logistics nightmare trying to get the loads to work out. During
the week, they grabbed units as schedules permitted.
spent a little bit extra labor,
I want
to be part get
of my
campground,
these six,
clients event Im genuinely
go to another campground,
interested
in being part of
a great
reunion or
get wedding,
these eight.
whatever. When you deal with
Scott Weld
brides and brides mothers, they
want the best. This is not just a
business proposition for them.
Pricing
options
The very day we found out wed have to move our shop, somebody
In addition
to the
PoshPrivy
offers
price
came
through
the trailers,
door and
said, Do
youtwo
want
to packages.
buy BucksThe
back? It
basic
package
just the
trailerdoor
withopening,
toiletries.all
Forinan
additional
cost,
Mc-quickly
was
really aisdoor
closing,
the
same day.
They
Neely
provides
a signature
jumped
at the
chance. package, which includes flowers, fresh mints,
LED candles, indoor-outdoor rugs and a personalized chalkboard message.
Today their business is exclusively portable restrooms, serving the
He also
sets out amenity
baskets.
When
your got
niche
is special
events, you
100-mile-wide
Willamette
Valley.
Theyve
about
1,500 Satellite
Industries
mustunits
catertogray
highTufways
expectations
and meet
them,
says.ones for weddings, and
and Maxims
(and
a fewhewhite
Making connections
35w
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-N
9th
Border Av
15th St-N
Sto n e A
Its easier to send a driver

to pick up toilets if theyre
all in one spot. I probably
have to send somebody
Tips for Bringing

the Wow Factor
(continued)
Lets roLL
Eight times, Sunday through Wednesday, a caravan of three trailers
made the hour-long drive up Interstate 5 from the companys yard to the
Jamboree site to deliver units. Two of their 15-year-old company-built
trailers held 16 units each and a third trailer carried 20 (also company-built,
using an Explorer receiver from McKee Technologies, Inc.). The company
used service vehicles to pull the trailers.
Oak St
16th St-N
3rd
3rd St-N
Av
-N
th
10
5th St-N
Av
-N
th
Lyndale Av-N
10
Oak Lake Av
Lakeside Av
Glove
Test
Results
cleanliness means success for

Cleanliness
is critical
PROs who serve
North carolinas
teSfor
Group
California
Page 18 farm operations Page 18
Brandon McNeely wants people to be talking

about PoshPrivys restroom trailers the minute they
walk out the door, no matter who they are and what
the event. After all, people wearing wedding gowns,
tuxedos and fine footwear expect five-star restroom
accommodations.
Using a portable restroom doesnt have to be
a cringe-worthy deal, McNeely says. Were a boutique business. Our restroom trailers are unique and
designed specifically for special events. We try to really wow people. They cant believe how nice our
trailers are. Most people have never seen anything
like them.
Here are some of the ways McNeely markets to
VIP customers:
VAN
CLEVE
PARK
17th St-N
yA
v-S
SE
coMpany history
In April 2012, Lisa and Scott Weld
bought Bucks for the second time. Their
first crack at it was in 1995 when Scotts
father heard the 20-year-old business was
having problems. The family made an oer
to the founder and operated it for four
years as an add-on to their trash and septic
service business. In 1999, when Welds
father retired, they sold it to a national
solid waste company. Weld went to work
for that company, then 10 years later tried
his hand again at self-employment in the
trash business. A few challenges cropped
up, but they turned out to be fortuitous,
says Lisa Weld.
Owners: Brandon and Kristeen McNeely

Tennessee
Employees: 2
Service area: 100-mile radius of Nashville, Tenn.
Specialty: Upscale portable sanitation for weddings and special events
Affiliations: Portable Sanitation Association International, National
Association of Catering and Events, Tennessee Wedding and Events
Specialists Association
Website: www.poshprivy.com
but at least you dont
SE
Como Av
Call for a personalized

personalized online demo.
WWW.ROUTEOPTIX.COM
WWW
ROUTEOPTIX COM
42
Hennepin Av
St-
PoshPrivy Nashville, Tenn.
The
White
Producing
about a specialty restroom service company in an online news story. The

concept of renting posh privies for business, family or formal affairs might
offer everything he desired: independence, flexible hours, fun and exciting
events, a service that wont fade away, and weekend work that allows him to
keep the day job he loves.
Still, McNeely knew better than to jump
>>> Brandon McNeely
into a business before studying and analyzing
set up shop at home for his
the idea further. His analysis of the Nashville
boutique restroom service,
areas ability to support a boutique, high-end
PoshPrivy. He operates
portable restrooms company led him to Atlanta.
the business with his wife,
Kristeen, in Nashville.
He spent a day there with the owner of an
SE
Scott Weld
(continued)
R
iver
E. R
in Av
9th
St-
The very day we found out wed

have to move our shop, somebody
came through the door and said,
Do you want to buy Bucks back?
It was really a door closing, door
opening, all in the same day.
RESEARCHING THE MARKET

A few months after earning his masters degree in
May 2011, McNeely stumbled onto his niche while reading
| Expo Eats: 10 to Try Page 38 | Attractions: Tip a Frosty Mug Page 30
February 25 - 28, 2013, Indiana Convention Center
SE
HENNEPIN
BLUFFS
PARK
Pk
w
Entertainment: Just an Ole Boy Page 16
ff St
Hennep
HENNEPIN CO.
GOV'T CENTER
65
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Franklin
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Optimize for Speed,

Distance, or Speed
with Traffic
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35w
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hen Brandon McNeely graduated college about

eight years ago, he couldnt see himself working in
an office-cubicle environment, even though he had
just earned a bachelors degree in finance and economics.
Soon after, McNeely began working as an estate manager
for country music star Ronnie Dunn, of Brooks & Dunn
fame, a job that requires regular 10-hour days overseeing the
performers 17-acre residence and 250-acre farm. As his work
duties bounced him back and forth between the properties,
McNeely learned he enjoys the energy and excitement
surrounding fundraisers and other big events that drew large,
well-dressed crowds to Dunns properties.
McNeely figured there must be a way for a businessman
with entrepreneurial instincts to become a regular part of that
excitement. He sifted through various ideas, but when nothing
took root, he returned to college about three years ago to get a
masters degree in finance and economics.
the crew at Bucks Sanitary

provides service that sings
for oregon Music Festival
2013 EXPO SHOW ISSUE
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Live Maps Continuously Updated
POST
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Page 10
Music City
Page 10
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Devices
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Nashvilles Brandon
McNeely brings special
events expertise to country
stars, backyard parties
Taking
a Bow
Winter St
9th St-S
Franklin Av-E
Order through
hrough our webs
website
e
www.promonthly.com
Putting you on the road

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Portable toilet rentals in Berks County, Pennsylvania, established 21+ years. Gross sales
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FRAGRANCE
PORTABLE RESTROOMS
FRAGRANCE
F R A G R A N C EF R A G R A N C
F RE A G R A N C E
FRAGRANCE
SUMMER FRESH
FRAGRANCE
F R A G R A N C E F R A G R A N C ESUMMER FRESH
FRAGRANCE
SUMMER FRESH
FRAGRANCE
SUMMER FRESH SUMMER FRESH

FRAGRANCE
FRAGRANCE
1,099 Delivered
FRAGRANCE
FRAGRANCE
FRAGRANCE
FRAGRANCE
New mess-free
packets available!
F R A G R A N C EF R A G R A N C E
FRAGRANCE
F R A G R A N C EF R A G R A N C E
Water Cannon,
Un contacto
en Espanol:
llama al:
.com
Financing Available
1.800.333.9274
Call to get your FREE sample
Portable toilet company for sale in south

Florida. www.expressportable.com for information. Please send all requests to
info@expressportable.com or Juan 786488-4276.
(P04)
Fr e e S e r v i c e R e m i n d e r S o f t w a r e . c o m ,
Fr e e S e r v i c e D i s p a t c h S o f t w a r e . c o m ,
FreeRouteManagementSoftware.com.
(T04)
FRAGRANCE
FRAGRANCE
Portable toilet business, complete, Eastern

Long Island - Well established, good customer
base. $35,000. Call 516-790-8637
(T04)
COMPUTER SOFTWARE
PRESSURE WASHER
ADVERTISING
PORTABLE SANITATION PRODUCTS
290 Alpha
Drive, Pittsburgh PA 15238
800.556.0111
800.556.0111
412.252.7000
surcopt.com
surcopt.com
The Best Trailer

For All Of Your
Portable Toilet
Transport Needs
THE SLIDE IN
WAREHOUSE
Synergy High-Tech 1 toilets for sale. New,

excellent and good condition. 336-5164224
(P06)
PORTABLE RESTROOM TANKS

2005 Best Enterprises 400/150 slide-in tanks
with Honda engines and Conde pumps. Units
are in good condition, stored inside. Contact
Ben @ 417-257-3427.
(T06)
PORTABLE RESTROOM TRAILERS

New commercial-grade durable restroom &
shower trailers. Direct connect to utilities.
1-10 stations. Starting at $8,000. Call for
details 800-680-2902 ext. 103
(T04)
PORTABLE RESTROOM TRUCKS

2008 Isuzu NPR HD: Crescent tank 550
waste/250 fresh, 6-unit carrier, Thieman
liftgate, Masport pump. Work lights, dual
service. 110k miles, one driver, well-maintained. $45,000. Pics available 203-7486906
(P04)
PORTABLE SINKS
45 4-station sinks. Some have never been
used. Always stored inside and tan in color.
Call Ben @ 417-257-3427
(T06)
44
April 2016
In Stock
Trailers Ship
o
Ready T
450 Gallon
Aluminum Slide-In
The
Johnny Mover
Generator-Parts.com
800-498-3000
Online parts breakdowns to help you

troubleshoot and identify repair parts.
www.cesspoolcleaners.com
troyd@cesspoolcleaners.net
POSITIONS AVAILABLE
Rapidly-expanding South Jersey/Philadelphia
area portable restroom company is looking
for an experienced Operations Manager/
Salesperson. Call 856-207-5449 or send
resume to mrobinson@robinsonwaste.com
(T04)
TRUCK PARTS & ACCESSORIES

Everything to dress up your truck! FREE
FULL-COLOR CATALOG. Phone: 800-2706003; Website: virgofleet.com. Virgo Nationwide, 8027 Foster Ave., Brooklyn, NY 11236
(TBM)
950 Gallon
Side Engine Style
Slide-ins from 300-1500 Gallons
Single- and Multi-compartment.
Call for Pricing

www.SlideInWarehouse.com
FULL LINE OF GENERATORS

AND OEM PARTS FROM:
MANY PARTS IN STOCK:
Filters
Fuel System
Components
Starter Motors
Replacement
Gaskets
Solenoids
Much More!
888.445.4892
Same day shipping on in-stock inventory

orders placed before 4 p.m. CST.
Our large midwest inventory reaches most places
in 2-3 business days via standard shipping.
To advertise in PRO Marketplace
Trained & Certified Repair and Installation Staff
SIP0416
Government and Military Quotations Welcome
Call 1-800-994-7990
877-409-1618 sales@generator-parts.com
Generator-Parts.com
Mid-State Tank
Arthur Custom Tank, LLC a division of Mid-State Tank, Inc.

P.O. Box 317 Sullivan, IL 61951 Telephone: 800-722-8384 Fax: 217-728-8384
A.S.M.E. Certified / D.O.T. Approved
UL-142 Listed
Tanks for your Business
Manufacturers of dependable stainless steel and

aluminum pressure / vacuum tanks and trailers
for the septic, industrial and portable trucks.
Contact: Gene or Austin for a quote
or to check on stock tanks
www.midstatetank.com
Standard Options
3-Station Combo
2-Station Combo
4-Station Combo
6-Station
4-Station Combo
8-Station w/Sinks
16-Station
8-Station
Includes LPG Heat On

Demand Water Heaters
Private Showers
Changing Area with
Optional Bench
Water Resistant Interior
Steel Studs & Roof Rafters
Exhaust Fans
Roof Top Air-Conditioners/
Heaters/Heat Pumps
GS-07F-0236V
info@cohsi.com 630.906.8002 www.cohsi.com

promonthly.com
April 2016
45
$20
per per s o n
in advance
$30
per per s o n
on site
Registration
s
includes ear plug
s!
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and safety glas
Ma
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Sept ember 1
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108
IN A SELF-SERVICE WORLD.
Finding a real person when you need one these days can be a real frustration. Thats why our
family-owned business still believes in being there for customers. So when our pros do
something like team up to drive a car full of toilet paper a couple hundred miles for a customer
in need, youll know why. Youre never alone when youre part of the PolyJohn family.
And our guys wont leave you hanging. 800-292-1305 www.polyjohn.com
10813 Belly to Belly Print Ad Pumper PRO 9 X 10.875.indd 1
PJ USA PJ CANADA PJ INTERNATIONAL PJ SOUTH AMERICA PJ MEXICO
2/10/16 3:43 PM
Add
& add the latest innovation
from PolyPortables to your
2016 lineup.
Revolutionary, self-closing hinges that

operate from an internal stainless steel spring
Re-engineered door frame features a single

jamb point for maximum structural integrity
Heavy-duty, easy-to-use rotary latch

that can withstand the roughest users

April 2016

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TM

PORTABLE RESTROOM OPERATOR

In Business Since 1959

Portable Toilets | Holding Tanks | Hand Wash Units | Accessories

100 Gallon Fresh

Tank sizes 60, Standard holes Can customize

(45 gallons fresh water)

(16 gallons fresh water)

60 Gallon Rinse Tank

Waterless Gel Touch

Lifting Bracket Towel Dispenser

The TSF Company Inc.

2930 S St. Phillips Rd. | Evansville, IN 47712

Interior View of Deluxe TJ-III

1-800-843-9286 | 812-985-2630 | Fax: 812-985-3671

From the Editor:

Back at the Office:

In the Garage: Tips to Restore a Mirror Finish

On Location: Carving a Niche

COMING NEXT MONTH May 2016

Portable Restroom Operator

COLE Publishing Inc.

CIRCULATION: 2015 circulation averaged 7,544 copies per

REPRINTS AND BACK ISSUES: Visit www.promonthly.com/reprints/order

2017 WATER & WASTEWATER EQUIPMENT,

Indiana Convention Center,

Visit your local Isuzu dealer for details.

INTRODUCING THE NEW ISUZU FTR

Side Engine Style

450 Gallon Aluminum Slide-In

Contact our knowledgeable staff today!

We have 19 Portable Trucks and 12 Septic

Liquid Waste Industries,

Lock America, Inc. ......... 26

PolyPortables, LLC ........ 48

Isuzu Commercial Truck

F.M. Manufacturing, Inc. .. 9

Five Peaks ..................... 15

J & J Chemical Co. ........ 17

FlowMark Vacuum Trucks

J. C. Gury Company, Inc. 45

Comforts of Home Services,

Portable Restroom Operator

Satellite Industries ........ 29

Screenco Systems LLC . 13

Robinson Vacuum Tanks 39

Lely Tank & Waste

Liberty Financial Group,

Sansom Industries LLC

T.S.F. Company, Inc. ........ 2

Masport, Inc. ................... 3

Fruitland Manufacturing ..37

Tank World Corp ........... 10

Roeda Signs & ScreenTech

Ronco Plastics ................. 9

Walex Products Company,

RouteOptix Inc. ............. 42

FROM the EDITOR

5 Tips to Winning the Portable Sanitation Game

Portable Restroom Operator

Approach event planners with an aggressive pitch.

Market to a new type of client.

Innovative Portable Restroom Solutions

Get employees involved.