Professional Documents
Culture Documents
Market Leader Unit 1 & 2
Market Leader Unit 1 & 2
Unit 1 Vocabulary
Describing Brands
Please find the match words and phrase with the correct definitions
Unit 1 Vocabulary
Brand Management
Complete the word partnerships. Drag a word from the list to the
correct box.
Image placement range awareness name loyalty lifecycle
launch
Stretching endorsement
1.
Ive just checked the railway timetable. The next train to Vienna
is leaving (leave) at 16:30.
The economy is doing well, so what I think they ll do (do) is ask
for a loan and expand their business.
Your return flight will depart (depart) at 17:00, so you have the
whole morning free for sightseeing.
What are you doing (you/do) tomorrow evening?
This new airline looks very interesting. Im sure they ll be (be)
very successful.
Ms Jespersen cant see on Tuesday, Im afraid. She is going (go)
to the sales conference.
Make sure you keep all Wednesday morning free. Our visitors
will arrive (arrive) at 7:30 in the morning.
Please leave your contact details. We ll get back (get back)to
you as soon as possible.
She says shes going to travel round the world when she retires
(retire).
Unit 2 Vocabulary
Complete the British and American English words which correspond
to these definitions.
1. A list of the times at which buses, trains, planes, etc. arrive and
leave.
BrE: timetable
AmE: schedule
2. A railway system in which the trains run below the surface of the
ground.
BrE: underground
AmE: subway
3. The opposite of single (BrE) / one way (AmE) ticket.
BrE: return
AmE: round trip
4. A bag you are allowed to take with you on board a plane.
BrE: hand luggage
AmE: carry on baggage
5. The cheapest class of seats in a plane.
BrE: economy class
AmE: coach class
Unit 2 Vocabulary
Business travel
Complete the text. Choose the correct option.
As every business traveler will tell you, flying can be an enjoyable
experience, but it can also be a traumatic one. Sometimes you get
to the airport in plenty of time, just to find that there are already 50
people in the check-in (desk/queue). Then there are those
announcements that everybody dreads: no flights are
(delayed/retarded) today, except yours, of course. Or worse still,
there are going to be some (cancellations/redundancies). Once you
are on board the plane, new sources of stress and
(legislation/frustration) can appear. You may find that the air
conditioning is not working properly, or that you dont have enough
leg (room/space). Sometimes too, the cabin (crew/personnel) are
unfriendly, or a passenger near you is showing serious sighs of
(disorder/disruptive) behavior. Fortunately, many airlines are now
trying to respond to customer (disorientation/dissatisfaction), so the
number of passenger (complains/complaints) many soon be going
down.
Unit 2 Skill
Telephoning
Complete this telephone conversation. Type one word in each box.
A: Good morning, Sunrise Travels. How may I help you?
B: Id like to speak to Monica Meira, please. Thats extension 542.
A: Thank you. Whos calling, please?
B: Its Oscar Barros here, from Carlson International.
A: Just one moment please. Mr. Barros. Im putting you through.
C.Hello, Oscar. Monica speaking.
B: Hello, Monica. Im calling because Id like to make an
appointment to see you this week. Its about the travel
arrangements for our eight engineers. Im afraid somethings come
up.
A: Sure. How about Thursday at 16:30?
B: Sorry, I cant make it hen. But Im free in the morning after 10:00.
A: Ok. Shall we say 10:30?
B: Thats fine for me.