SAP Overview

Agenda

Introduction
SAP Implementation Methodology
SAP Solution Manager
SAP Product Overview
SAP Services
SAP Navigation
System Wide Concepts
MySAP - ERP overview
SAP Architecture
Analytics and strategic planning

Introduction

ERP Software System

Short for Enterprise Resource Planning, a business management
system that INTEGRATES all facets of the business, including
activities such as inventory control, order tracking, customer
service, finance and human resources.
The initials ERP originated as an extension of MRP (Material
Requirements Planning; later Manufacturing Resource Planning) and
CIM (Computer Integrated Manufacturing).
It was introduced by research and analysis firm Gartner in 1990. ERP
systems now attempt to cover all basic functions of an enterprise,
regardless of the organization's business or charter. Non-manufacturing
businesses, non-profit organizations and governments now all use ERP
systems

Evolution

What is SAP Corporation? (cont.)

SAP is the name of the biggest European software company and its product.
The head office in Walldorf, Germany

What is SAP Corporation? (cont.)

SAP stands for ("Systems Applications and Products in
data processing)
SAP was founded in 1972 by five former IBM employees
in Mannheim, Germany.
Before 1977 : Systems Analysis and Program Development
(German : Systemanalyse und Programmentwicklung).

What is SAP Corporation? (cont.)

SAP was the first, Market Leader, to integrate a corporation's
worldwide functions tightly into one application.
With 56,000 installations serving 10 million users at 18,800
organizations in 120 countries across the globe.

So far, there have been 4 systems developed by SAP. namely,

R/1, R/2, R/3, ECC.

SAP's Continued Growth

SAP released the first version of their software, SAP R/2,
in 1979.
Its domination of the market occurred during the 1980s,
expanding first throughout Europe (early 1980s) and
then North America (1988).
SAP R/3, an advanced, client-server based version of the
popular R/2 product, was released in 1992 and sparked
a stunning takeover of America's largest businesses.

SAP's Continued Growth

SAP ranks as the world leader for ERP Providers 2011

Reference : http://consumergoods.edgl.com/

SAP's Continued Growth

Enterprise Resource
Planning

Collaborative
Business

Inter-Enterprise
Co-operation

Create
Strategic
Value
Efficiency and
Control

Total
Company
Value

Automation

80s R/2

90s R/3

Today mySAP ERP

Evolution of ERP

SAP's Continued Growth

For Over 30 Years, SAP Has Been Driving ERP, and They Continue to Do So
mySAP ERP
ERP Rapid
Adoption
Companies start to
adopt ERP on a
massive scale

SAP Invents RealTime ERP

SAP defines and
establishes a new
approach to
Integrated Standard
Business Software.

70s

ERP = The
Business
Software
Industry
The approach that
SAP established
becomes industry
standard. New
competitors enter
the market.

80s

Dot.com Hype:
ERP = Old
E-Business = New
Trends seemed to
indicate that ERP
was an out-offashion model

90s

E-Business is
now seen as an
extension of
ERP, not a
replacement.
SAP is leading
the new industry
standard for
collaborative
business
applications.

00s

A Leadership Story to be Continued

1992

1993

1994

1995

Client/Server
Introduced

More than 1,900

R/3 installations

Implemented
in 88 days

Top 10 vendor
3years in a row

1996
Addressing
emerging
corporations

1996
SAP No. 1
Manufacturing
system software

1995
R/3 3.1
Technology
of the year

1996
Internet
with R/3 3.1

1996

1996

1997

1997

Industry
Solutions

AcceleratedSAP

750 go live
in one month

25,000 Motorola
users with HR

1997

1998

1998

1999

2000

100% Commitment
to 100% Success

19 SAP
Solution Maps

The Software
works the way
I do

One-Step
Business

mySAP Collaborative
Business

2000
30,000+
SAP Installations

SAP Employees

SAP's Social Engagement

Reference Customers and Partners

Reference Customers and Partners (EG)

SAP Corporation
SAP Snapshot:
Leader in providing collaborative e-business solutions.
Solutions for all types of industries and for every major market.
Greater market-share than any other business software
organization.
Strong ecosystem allows for continued growth, thought leadership
and ability to meet all customer requirements.

SAP Methodology

ASAP.1996
ASAP is a methodology/ step-by-step approach.
Better suited for medium sized companies.
The word "Accelerated" refers to the many "Accelerators" (
Tools & Information ) available in SAP to expedite the
implementation of SAP in an enterprise.

WHY ASAP
Both project managers & team members needs ASAP.
ASAP methodology gives the project managers:

The requisite technology.

Management roadmap.
Great reduction of risk.
Project timelines improving.

Team members should be:

Conversant with the general implementation roadmap.
Aware of the specific accelerators that should be used to speed up the
implementation.

WHY ASAP
ASAP Advantages:

used to effectively and efficiently implement SAP.

a Simple, quick, cost effective implementation of R/3.
Minimizing the length of time between installation and start-up.
Maximizing the utilization of SAP and customer resources.
Involves the user community.

ASAP - methodology

ASAP tools are tailor-made for an effective, fast, and well-organized SAP R/3
implementation.
The complete implementation process is well documented.
PROJECT
PREPARATION

Define Goals & objective

Clarify Scope
Strategy, schedule
Resources

BUSINESS
BLUEPRINT

Requirement workshops
Document business process
Define Baseline scope
Refine overall schedule

REALISATION

System Implementation
Testing
Release it for production

FINAL PREPARATION

GO LIVE & SUPPORT

Testing
End user training
System management
Cut over activities
Pre production to live production
Support organization

ROADMAP
ROADMAP
o 5 main phases.

TOOLS : The Implementation Assistant

The IA is an application made up of numerous tools and

templates developed to support the ASAP implementation
approach
The IA is the primary tool and framework for executing the
ASAP methodology.

The Implementation Assistant

Tools:
o

SAP Solution Composer

Provides a way to map and maintain the key business processes in an

enterprise.
It is a windows installable that basically provides a graphical view of
the solution maps.
used to create, maintain and manage ASAP ( and other ) roadmaps

ASAP Navigation Tool for Roadmaps

The standard SAP provided roadmaps can be viewed either in

Solution Composer or in plain HTML format.

SAP Solution Manager

Used primarily to materialize and store the roadmaps designed.

The tools: Q & A database , BPML, and document storage.

SAP Solution Manager

overview
Solution Manager is a centralized support
and system management suite which tries to
reduce the cost and centralize the
management of these systems.

SAP SolMan features and functions

SAP Solution Manager is the central platform for efficient
implementation and operation of SAP solutions support area
for enhancing, automating and improving the management of
SAP systems

SAP Business Suite implementation and upgrades

Change control management
Testing
IT and application support
Root cause analysis
Solution monitoring
Service-level management and reporting
Service processing
Administration

Why "SAP Solution Manager"?

A Necessity to Support Distributed Systems

Support delivery platform to enable SAP to deliver

optimal standardized services and support for
distributed systems
Lowering the Total Cost of Ownership
Service and tool platform to optimize implementation, GoLive and
operations
Safeguarding Minimizing Risk
Empowering
Knowledge Transfer, Optimizing the Organization
Optimization
Performance, Application Integration, Data Volumes,
System Administration

SAP Support Desk Functions

Customer Internal Message Handling (Support Messages)

Messages created within the user's work environment

Automatic collection of system, context, and component data

Manage SAP Notes efficiently

Integrated SAP Notes Search through the SAP Service Marketplace

Implement SAP Notes automatically with the SAP Note Assistant

Customer Solution Database

Build up your own Q&A Database (3.1 version)

SAP Support Integration

Send support messages to SAP

Receive status updates and solutions within SAP Support Desk

SAP Remote Support Integration

Microsoft NetMeeting for application sharing between end users, SAP Solution
Manager power users and SAP Support back office experts

SAP Solution Manager - Costs

Costs covered by maintenance agreement

SAP Solution Manager Add-On CD

License for SAP Web Application Server 6.20 (exclusive use for the SAP Solution Manager)

License for SAP DB

SAP Solution Manager Enabling Service - Remote activation of SAP Solution Manager prior to
SAP Service Delivery

The following items may incur costs

Hardware* (note that the SAP Solution Manager also runs on a separate instance on the
same hardware)

Database (database license and maintenance costs may apply depending on agreement with
customer's database vendor)

Training for the SAP Solution Manager

Maintenance of system landscape in the SAP Solution Manager

System maintenance

* For further information refer to www.service.sap.com/solutionmananger >>

Get and Install >>Technical Requirements

SAP Product Overview

Evolution of SAP products

Solutions

mySAP ERP

R/3

R/3
Enterprise

mySAP CRM
mySAP SCM
mySAP HR
mySAP PLM
..

mySAP
Business
Suite

SAP NetWeaver

Web AS

Easing Upgrade Plans & Providing Transition Options

Bringing benefits of SAP Netweaver into installed base

New Customers have more entry options & receive world class ERP

SAP Product Overview

Evolution of SAP products

SAP R/3

my SAP
Solutions

my SAP
Business
Suite

mySAP Business Suite

mySAP Business Suite

SAP NetWeaver

SAP NetWeaver

Multi channel access

COMPOSITE APPLICATION FRAMEWORK

Collaboration

INFORMATION INTEGRATION
Knowledge Mgmt.

Bus. Intelligence

Master Data Management

PROCESS INTEGRATION
Integration
Broker

Bus. Process
Mgmt

APPLICATION PLATFORM
J2EE

LIFE CYCLE MANAGEMENT

PEOPLE INTEGRATION

Portal

SAP Mobile Infrastructure

Support for Industry standards (e.g. XML)

Integration with existing systems

SAP Web Application Server

...

Address changes across departments and

systems

SAP Exchange Infrastructure

Analytics to provide Measurable Results

Open architecture (SAP & non-SAP data)
Web-based reporting

SAP Master Data Management

Internet / Intranet Portal

Secure Role-based Access
Information Publication
Collaboration
Knowledge Management

SAP Business Warehouse

ABAP

DB and OS Abstraction

SAP Enterprise Portal

User access across multiple input channels

Proven, scalable, comprehensive platform

Modernize existing infrastructure/skill sets

Different Products for Different Companies

SAP's Industry Solution Portfolio

SAP Industry Solutions for...

Tailored to the standards, processes,

and challenges of a specific industry
Based on best business practices
developed with industry leaders
Portfolio of 28 industry solutions
Built on a consistent technology and
application stack

Aerospace & Defense

Automotive
Banking
Chemicals
Consumer Products
Engineering, Construction & Operations
Financial Service Provider
Healthcare
Higher Education & Research
High Tech
Hospitality Service Providers
Industrial Machinery & Components
Insurance
Logistics Service Providers
Media
Mill Products
Mining
Oil & Gas
Pharmaceuticals
Postal Service Providers
Professional Services
Public Sector
Railway Service Providers
Retail
Service Providers
Technical Service Providers
Telecommunications
Utilities

Quiz Time
Match the following
Presentation Server

Windows

Application Server

Basis

3 Digit number

Quality System

Client Testing/ UAT

GUI

Unix Systems

Oracle

Authorizations

Client
Business
Administration

Quiz Time
Match the following
Presentation Server

GUI

Application Server

Business
Administration

3 Digit number

Client

Client Testing/ UAT

Quality System (QC)

Unix Systems

Windows

Authorizations

Basis

SAP Services

SAP Service Marketplace

Remote and On-Site Services

Notes

SAP Educational Services

SAP Help Portal

sdn.sap.com

Customer Relationship Management

CRM

What is Customer Relationship Management

The mySAP CRM Solution Matrix

Quiz Time

What is the latest version of mySAP CRM?

(Version 7.0)

SAP Navigation

The SAP Logon Program

Logging on to an SAP System

SAP Easy Access

Screen Structure

Role-Based User Menus

Favorites Menu

Navigation Options

Status Bar

Multiple Session

Which of the following is not part of the information

required to log on to the SAP system?

A Enter a specific client number

B Enter your user ID
C Enter your password
D Customize your settings

You can only have one SAP system session open at a

time

True
False

Quiz Time
What menus are standard on all SAP
screens?
A System
B Help
C Both A and B
D None of the above

Demonstration/ Workshop

Logging On to an SAP System

Using Help and Personalizing Your User Interface

Field Help: F1

Field Help: F4

Demonstration/ Workshop

Using Help Features

Quiz Time

You would like to preset a value for a field

that you have to enter frequently. To do
this, you need the parameter ID. Which
help function will you use to locate the
parameter ID when you are on the field?
A F1
B F4
C System help
D F11
E Application help

Demonstration/ Workshop

Navigation Exercise

System Wide Concepts

Organizational Structure: Terminology

Master Data: Customer Master

Master Data: Material Master

Master Data: Personnel Record

Transactions

Customer data
Name the two types of master data discussed in this lesson. Choose
the correct answer(s).
1. A Plant and customer
2. B Material and customer
3. C Material and storage location
4. D None of the above

SAP Product Overview

Quiz Time

SAP R/3 client server architecture evolved in year___________.

Which is the latest SAP product?
mySAP ERP
mySAP Business Suite
mySAP.com with one step business

MySAP - ERP overview

Module Functionalities

MM
Material Procurement
Inventory Management
Batch Management
Goods inspection
Invoice Verification

FI
General Ledger
Accounts Payable
Accounts receivable
Cash management

PP
BOM/Work Center/Routing
MRP
Capacity Evaluations
Production Orders
QM in production

SD
Inquiry processing
Sales Order Processing
Delivery Processing
Billing

CO
Cost Center Accounting
Product Costing
Order Contribution Analysis

Module FI Financial Accounting

External reporting of

General ledger

Accounts receivable/payable

Sub-ledger accounts

with a user-defined Chart of Accounts

Key elements

General ledger

Accounts payable

Accounts receivable

Asset Management

Special Purpose Ledger (FI-SL)

Legal consolidation

Accounting Information System

Module CO Controlling
Represents the flow of cost and revenue
Instrument for organizational decisions
Key elements of the CO application module include :

Cost center accounting

Product cost Planning

Product Costing

Profitability analysis

Profit center accounting

Activity based costing

Enterprise controlling

Materials Management - MM

Module MM Materials Management

Supports

Procurement

Inventory

Key elements

Materials procurement (purchasing)

Inventory management

Invoice verification

Material valuation

Vendor evaluation

External Services management

Purchasing Information System (PurchIS)

Inventory Controlling Information system

Production Planning - PP

Sales and Distribution - SD

planning

Module SD Sales and Distribution

Optimize tasks/activities in

Sales

Delivery

Billing

Key elements of the SD application module include :

Pre-sales support

Inquiry processing

Quotation processing

Sales order processing

Delivery processing

Warehouse management

Billing

Credit Management

Sales Information system

Business Process - Overview

Financial Controlling
Cost Controlling
Sales

Sales order

Initial
Contact

Customer
order

Inventory
Sourcing

MPS

MRP

Production
SOP

Procurement

Logistics Controlling

Purch.
req.

Vendor
selection

Delivery

Planned
order

Purch.
order

Invoicing

Customer
payment

Prod.
order

Prod.
control

Goods
issue

Invoice
Vendor
verificat. payment

Sales, Production, Purch., Warehouse Mgmt

Quiz Time
Match the following
Financial Accounting

Inventory Management

Controlling

Shop Floor Control

Materials Management

Financial Reporting

Sales & Distribution

Profit center Accounting

Production Planning

Billing

Project System

Activity monitoring
Asset Management

Quiz Time
Match the following
Financial Accounting

Asset Management
& Financial Reporting

Controlling

Profit center
Accounting

Materials Management

Inventory Management

Sales & Distribution

Billing

Production Planning

Shop Floor Control

Project System

Activity monitoring

Quiz Time
Is Industry solutions an SAP module like FI/CO/MM etc?
True/False
PP Supports procurement and Inventory
FI Handles project budgeting and monitoring
WF management is a support tool for all modules

Quiz Time
Is Industry solutions an SAP module like FI/CO/MM etc?

NO
True/False
PP Supports procurement and Inventory
(False MM Supports these functions)
FI Handles project budgeting and monitoring
(False PS handles these functions)
WF management is a support tool for all modules (True)

mySAP Industry Solutions (Some Examples)

SAP for Aerospace &
Defense
SAP for Media
SAP for Automotive
SAP for Mill Products

SAP for Banking

SAP for Mining
SAP for Chemicals

SAP for Healthcare

SAP for Public Sector
SAP for High Tech
SAP for Retail
SAP for Higher Education &
Research
SAP for Service Providers
SAP for Industrial Machinery
& Components

mySAP Industry Solutions (Some Examples)

SAP for Oil & Gas

SAP for Consumer

Products
SAP for Pharmaceuticals
SAP for Engineering,
Construction & Operations
SAP for Professional
Services

SAP for Telecommunications

SAP for Insurance
SAP for Utilities

SAP Architecture

ERP Three Tier Architecture

Why - SAP R/3 has been successful

Multi-Lingual

Secure
Information

Integrated

SAP
Multi-Currency

Best Business
Practices

Enterprise-Wide

Analytics and strategic planning

OLTP Vs OLAP

SAP Business Information Warehouse Architecture

Q&A