Kano Model

Uploaded by

debusaha

0% found this document useful (0 votes)

4 views1 page

Customer satisfaction Model

Copyright

Available Formats

PPT, PDF, TXT or read online from Scribd

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Report this Document

Customer satisfaction Model

Copyright:

Available Formats

Download as PPT, PDF, TXT or read online from Scribd

Flag for inappropriate content

0% found this document useful (0 votes)

4 views1 page

Kano Model

Uploaded by

debusaha

Customer satisfaction Model

Copyright:

Available Formats

Download as PPT, PDF, TXT or read online from Scribd

Flag for inappropriate content

Jump to Page

You are on page 1of 1

Search inside document

KANO MODEL OF QUALITY

k
Un

o
p
s
Un
1

wn
o
n

n
e
k
o

un
n

v
s
s
le

ed
t
a
iol

Communication and Its Elements
Document11 pages
Communication and Its Elements
Alexis Alliah Toralde
No ratings yet
January 16
Document28 pages
January 16
Elie Saliba
No ratings yet
Willi El Timido
Document32 pages
Willi El Timido
Jesica MT
No ratings yet
A Survey About Coco Cola
Document3 pages
A Survey About Coco Cola
VIKASH RATHINAVEL K R XII B
No ratings yet
Mejora Del Cambio Rápido de Máquina
Document4 pages
Mejora Del Cambio Rápido de Máquina
Nayaris González
No ratings yet
The TPS House Diagram
Document1 page
The TPS House Diagram
debusaha
No ratings yet
Lean Study
Document1 page
Lean Study
debusaha
No ratings yet
14 Toyota-Way Principles: Section I - Long-Term Philosophy
Document4 pages
14 Toyota-Way Principles: Section I - Long-Term Philosophy
debusaha
No ratings yet
Customer Centricity
Document1 page
Customer Centricity
debusaha
No ratings yet
A Tool To Organize The Workplace
Document1 page
A Tool To Organize The Workplace
debusaha
No ratings yet
4P Model Oy Toyota
Document2 pages
4P Model Oy Toyota
debusaha
No ratings yet
Sigma Define
Document1 page
Sigma Define
debusaha
No ratings yet
Steps of Continuous Improvement
Document1 page
Steps of Continuous Improvement
debusaha
No ratings yet
Quality Detection Vs Prevention
Document1 page
Quality Detection Vs Prevention
debusaha
No ratings yet
The Steam & Leaf Plot
Document1 page
The Steam & Leaf Plot
debusaha
No ratings yet
What Is Affinity Diagram
Document1 page
What Is Affinity Diagram
debusaha
No ratings yet
Lean Principles
Document1 page
Lean Principles
debusaha
No ratings yet
Kano Model of Quality: VOC Based On 1. Basic/Must Be 2. Competitive/perfor Mance 3. Delight/ Excitement
Document1 page
Kano Model of Quality: VOC Based On 1. Basic/Must Be 2. Competitive/perfor Mance 3. Delight/ Excitement
debusaha
No ratings yet
SPC Principles
Document1 page
SPC Principles
debusaha
No ratings yet
Design of Experiments (Doe)
Document1 page
Design of Experiments (Doe)
debusaha
No ratings yet
Why Use SPC
Document1 page
Why Use SPC
debusaha
No ratings yet
SPC Developement
Document1 page
SPC Developement
debusaha
No ratings yet
Failure Modes and Effects Analysis
Document1 page
Failure Modes and Effects Analysis
debusaha
No ratings yet
Sigma and DPMO Conversion Table
Document3 pages
Sigma and DPMO Conversion Table
debusaha
No ratings yet
SPC Benefits
Document1 page
SPC Benefits
debusaha
No ratings yet
Cause and Effect Matrix
Document1 page
Cause and Effect Matrix
debusaha
No ratings yet
Design of Experiments (Doe)
Document1 page
Design of Experiments (Doe)
debusaha
No ratings yet
Six Habits of 6 Sigma Leaders
Document2 pages
Six Habits of 6 Sigma Leaders
debusaha
No ratings yet
Muda (Waste) : - Storage - Transportation - Waiting - Motion - Process - Defects - Over-Production Is Everywhere
Document1 page
Muda (Waste) : - Storage - Transportation - Waiting - Motion - Process - Defects - Over-Production Is Everywhere
debusaha
No ratings yet
Control Charts: Type of Characteristic Subgroup Size N Type of Chart To Be Used
Document1 page
Control Charts: Type of Characteristic Subgroup Size N Type of Chart To Be Used
debusaha
No ratings yet
Control Charts: Type of Characteristic Subgroup Size N Type of Chart To Be Used
Document1 page
Control Charts: Type of Characteristic Subgroup Size N Type of Chart To Be Used
debusaha
No ratings yet
Kano Model
Document1 page
Kano Model
debusaha
No ratings yet
Cost - Benefit Analysis
Document4 pages
Cost - Benefit Analysis
debusaha
No ratings yet
Six Sigma Green Belt Training: Concept
Document9 pages
Six Sigma Green Belt Training: Concept
debusaha
No ratings yet