Professional Documents
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Tower
Tower
User Guide
Note
Before using this information and the product it supports, be sure to read and understand the ThinkCentre Safety and
Warranty Guide and Notices, on page 75.
Contents
Important safety information . . . . . . v
Chapter 1. Product overview . . . . . . 1
Features . . . . . . . . . . . . . . . . 1
Specifications . . . . . . . . . . . . . . 4
Software overview . . . . . . . . . . . . 5
Software provided with your Windows operating
system . . . . . . . . . . . . . . . 5
Locations . . . . . . . . . . . . . . . 8
Locating connectors on the front of your computer 8
Locating connectors on the rear of your computer 9
Locating components . . . . . . . . . . 11
Locating parts on the system board . . . . . 12
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iii
Appendix. Notices . . . . . . . . . . 75
Trademarks .
Index . . . . . . . . . . . . . . . 77
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vi
User Guide
Features
This section provides an overview of the computer features.
System information
The following information covers a variety of models. For information about
your specific model, use the Setup Utility program. See Chapter 4, Using the
Setup Utility, on page 57.
Microprocessor
v Intel Celeron processor
v Intel Celeron dual-core processor
v Intel Pentium dual-core processor
v Intel Core 2 Duo processor
v Intel Core 2 Quad processor
v Internal cache (size varies by model type)
Memory
v Supports up to two double data rate 2 dual inline memory modules (DDR2
DIMMs)
Internal drives
v Diskette drive or card reader (varies by model type)
v Optical drive
v Serial Advanced Technology Attachment (SATA) internal hard disk drive
Video subsystem
v Integrated graphics card for a Video Graphics Array (VGA) connector
v PCI (Peripheral Component Interconnect) Express x16 graphics card slot on the
system board for a discrete graphics card
Audio subsystem
v Integrated high-definition (HD) audio
v Microphone connector and headphone connector on the front panel
v Audio line-in connector, audio line-out connector, and microphone connector on
the rear panel
v Internal speaker (some models)
Connectivity
v 10/100/1000 Mbps integrated Ethernet controller
v PCI V.90 Data/Fax modem (some models)
System management features
v Ability to store power-on self-test (POST) hardware test results
v
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v
v
Expansion
v Two hard disk drive bays (one standard and one optional)
v
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v
v
Power
v 280-watt auto-sensing power supply (some models)
v 280-watt power supply with manual voltage-selection switch (some models)
v 320-watt auto-sensing power supply (some models)
v Advanced Configuration and Power Interface (ACPI) support
User Guide
Security features
v Computrace
v Cover presence switch (also called intrusion switch, some models)
v Hard disk drive password
v Keyboard with fingerprint reader (some models)
v
v
v
v
v
v
v
1. The operating systems listed here are being certified or tested for compatibility at the time this publication goes to press.
Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this
booklet. Corrections and additions to this list are subject to change. To determine if an operating system has been certified or
tested for compatibility, check the Web site of the operating system vendor.
Chapter 1. Product overview
Specifications
This section lists the physical specifications for your computer.
Dimensions
Width: 175 mm (6.9 inches)
Height: 402 mm (15.8 inches)
Depth: 440 mm (17.3 inches)
Weight
Maximum configuration as shipped: 11.2 kg (24.7 lbs)
Environment
Air temperature:
Operating: 10 to 35C (50 to 95F)
Non-operating: -40 to 60C (-40 to 140F) (with package)
Non-operating: -10 to 60C (14 to 140F) (without package)
Humidity:
Operating: 10% to 80% (10% per hour, non condensing)
Non-operating: 10% to 90% (10% per hour, non condensing)
Maximum altitude:
Operating: -50 to 10 000 ft (-15.2 to 3 048 m)
Non-operating: -50 to 35 000 ft (-15.2 to 10 668 m)
Electrical input
Input voltage:
Low range:
Minimum: 100 V ac
Maximum: 127 V ac
Input frequency range: 50/60 Hz
Voltage-selection switch setting: 115 V ac
High range:
Minimum: 200 V ac
Maximum: 240 V ac
Input frequency range: 50/60 Hz
Voltage-selection switch setting: 230 V ac
User Guide
Software overview
The computer comes with a preinstalled operating system and several preinstalled
applications.
Adobe Reader
The Adobe Reader is a tool used to view, print, and search PDF documents.
User Guide
See Online Books folder on page 71 for more information about accessing the
online books and the Lenovo Web site.
Antivirus software
Your computer comes with antivirus software that you can use to detect and
eliminate viruses. Lenovo provides a full version of antivirus software on your
hard disk drive with a free 30-day subscription. After 30 days, you must renew the
license to continue receiving the antivirus program updates.
For more information about updating your antivirus software, refer to the Access
Help. See Access Help on page 72 for instructions on how to open the help
system.
Locations
Locating connectors on the front of your computer
Figure 1 shows the locations of the connectors on the front of your computer.
Note: Not all computer models have the following connectors.
User Guide
Microphone connector
Audio line-out connector
Audio line-in connector
PCI Express x16 graphics card slot
PCI Express x1 card slot
PCI card slots (2)
Serial port (some models)
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User Guide
Connector
Description
Ethernet connector
Microphone connector
Parallel port
Serial port
Standard keyboard
connector
USB connector
Locating components
Figure 3 shows the locations of the various components in your computer. To
remove the computer cover, see Removing the computer cover on page 14.
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Turn off the computer and wait three to five minutes to let the computer cool
before removing the computer cover.
To remove the computer cover:
1. Remove any media from the drives, shut down your operating system, and
turn off all attached devices and the computer.
2. Unplug all power cords from electrical outlets.
3. Disconnect the cables attached to the computer. This includes power cords,
Input/Output (I/O) cables, and any other cables that are connected to the
computer. See Locating connectors on the front of your computer on page 8
and Locating connectors on the rear of your computer on page 9.
4. Remove any locking devices, such as a cable lock that secures the computer
cover.
5. If there are thumbscrews that secure the computer cover, remove them.
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User Guide
6. Press the cover-release button on the side of the computer cover and slide the
computer cover to the rear to remove.
15
3. To reinstall the bezel, align the plastic tabs on the right side of the bezel with
the corresponding holes in the chassis, then pivot the bezel inward until it
snaps into position on the left side.
4. To complete the installation, go to Completing the parts replacement on page
44.
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User Guide
If you are replacing an old memory module, open the retaining clips and
remove the memory module being replaced as shown.
17
5. Position the new memory module over the memory slot. Make sure that the
notch 1 on the memory module aligns correctly with the slot key 2 on the
system board. Push the memory module straight down into the slot until the
retaining clips close.
What to do next:
v To work with another option, go to the appropriate section.
v To complete the installation, go to Completing the parts replacement on
page 44.
This section provides instructions on how to install or replace a PCI card. Your
computer has one PCI Express x1 card slot, one PCI Express x16 graphics card slot,
and two PCI card slots.
To install or replace a PCI card:
1. Remove the computer cover. See Removing the computer cover on page 14.
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User Guide
2. At the rear of the computer, press the release button 1 to open the card latch
2. If you are installing a PCI card, remove the appropriate slot cover. If you
are replacing a PCI card, remove the old card currently installed before
installing the new one.
19
Notes:
a. The card fits tightly into the card slot. If necessary, alternately move each
side of the card a small amount until it is fully removed from the card slot.
b. If the card is held in place by a retaining latch, press the card retaining latch
1 as shown to disengage the latch. Grasp the card and gently pull it out
of the slot.
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User Guide
What to do next:
v To work with another option, go to the appropriate section.
v To complete the installation, go to Completing the parts replacement on
page 44.
21
Drive specifications
Your computer comes with the following factory-installed drives:
v An optical drive in bay 1 (some models)
v A 3.5-inch diskette disk drive or card reader in bay 3 (some models)
v A 3.5-inch primary hard disk drive in bay 4
Figure 12 shows the locations of the drive bays.
The following list describes the type and size of the drive that you can install in
each bay:
1 Bay 1 - Maximum height: 43 mm (1.7 inches) v Optical drive such as CD drive or
DVD drive (preinstalled in some
models)
v 5.25-inch hard disk drive
2 Bay 2 - Maximum height: 43 mm (1.7 inches) v Optical drive such as CD drive or
DVD drive
v 5.25-inch removable media drive
3 Bay 3 - Maximum height: 25.8 mm (1 inch)
3.5-inch diskette drive or card reader
(preinstalled in some models)
4 Bay 4 - Maximum height: 25.8 mm (1 inch)
3.5-inch primary SATA hard disk drive
(preinstalled)
5 Bay 5 - Maximum height: 25.8 mm (1 inch)
3.5-inch secondary SATA hard disk drive
(preinstalled in some models)
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User Guide
3. If there is a metal static shield installed in the drive bay, pull the metal static
shield outwards to remove it from the drive bay.
4. If you are installing a drive with accessible media, such as an optical drive,
remove the plastic panel in the bezel for bay 1 or bay 2 by squeezing the plastic
tabs that secure the panel on the inside of the bezel.
5. Install the retainer that comes with your drive on the side of the drive.
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7. To reinstall the front bezel, align the plastic tabs on the right side of the front
bezel with the corresponding holes in the chassis, then pivot the front bezel
inward until it snaps into position on the left side.
8. Continue at Connecting a SATA drive.
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User Guide
4. Locate one of the extra five-wire power connectors and connect it to the drive.
What to do next
v To work with another option, go to the appropriate section.
v To complete the installation, go to Completing the parts replacement on
page 44.
This section provides instructions on how to replace the primary hard disk drive.
Important: When you receive a new hard disk drive, you also receive a set of
Product Recovery discs. The set of Product Recovery discs enables you to
restore the contents of the hard disk drive to the factory default
settings. For more information on recovering factory-installed software,
refer to Chapter 3, Recovery information, on page 49.
To replace the primary hard disk drive:
1. Remove the computer cover. See Removing the computer cover on page 14.
2. Locate the primary hard disk drive. See Drive specifications on page 22.
3. Disconnect the signal cable and the power cable from the hard disk drive.
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4. Press the blue release tab 1 down, slide the hard disk drive cage 2 back,
and pivot it outward.
5. Remove the hard disk drive cage from the chassis by sliding it outward.
6. Pull on the blue handle 3 to release and remove the hard disk drive from
the drive cage.
7. Flex the sides of the blue plastic bracket enough to remove the hard disk
drive from the bracket.
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8. To install the new hard disk drive into the blue bracket, flex the bracket and
align pin 1, pin 2, pin 3, and pin 4 on the bracket with the holes in
the hard disk drive. Do not touch the circuit board 5 on the bottom of the
hard disk drive.
9. Slide the new hard disk drive into the drive cage until it snaps into position.
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10. Align the drive cage pivot pin with the slot 1 in the upper drive cage and
slide the hard disk drive cage into the chassis.
11. Connect the signal cable and the power cable to the rear of the new hard disk
drive.
Figure 19. Installing the primary hard disk drive and bracket
12. Press down on the metal latch 2, pivot the drive cage into place, and then
slide it forward until it snaps into position.
Note: There are two arrows, one on the upper drive cage and one on the hard
disk drive cage. The arrows are aligned when the hard disk drive is in
the proper position.
13. Go to Completing the parts replacement on page 44.
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User Guide
Note: Depending on your model type, your computer might come with a
secondary hard disk drive bay for installing or replacing a secondary hard
disk drive.
This section provides instructions on how to replace the secondary hard disk drive.
Important: When you receive a new hard disk drive, you also receive a set of
Product Recovery discs. The set of Product Recovery discs enables you to
restore the contents of the hard disk drive to the factory default
settings. For more information on recovering factory-installed software,
refer to Chapter 3, Recovery information, on page 49.
To replace the secondary hard disk drive:
1. Remove the computer cover. See Removing the computer cover on page 14.
2. Locate the secondary hard disk drive. See Drive specifications on page 22.
3. Disconnect the signal cable and the power cable from the hard disk drive.
4. Press the blue release button to release the hard disk drive cage from the
chassis.
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5. Remove the hard disk drive cage from the chassis by simply sliding it
outward.
6. Pull on the blue handle to release and remove the hard disk drive from the
hard disk drive cage.
7. Flex the sides of the blue plastic bracket enough to remove the hard disk
drive from the bracket.
8. To install the new hard disk drive into the blue bracket, flex the bracket and
align pin 1, pin 2, pin 3, and pin 4 on the bracket with the holes in
the hard disk drive. Do not touch the circuit board 5 on the bottom of the
hard disk drive.
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User Guide
9. Slide the new hard disk drive into the hard disk drive cage until it snaps into
position.
10. Install the hard disk drive cage into the chassis until it snaps into position
underneath the metal tab. Make sure that the hard disk drive cage is secure in
the chassis.
11. Connect the signal and power cables to the rear of the new hard disk drive.
12. Go to Completing the parts replacement on page 44.
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4. Press the blue release button and slide the optical drive out of the front of the
computer.
5. Remove the retainer from the drive being replaced and install it on the new
drive.
6. Slide the new optical drive into the bay from the front until it snaps into
position.
7. Connect the signal cable and the power cable to the optical drive.
8. Reinstall the front bezel.
9. Go to Completing the parts replacement on page 44.
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User Guide
Depending on your model type, your computer might have a diskette drive or a
card reader installed. This section provides instructions on how to replace the
diskette drive.
To replace the diskette drive:
1. Remove the computer cover. See Removing the computer cover on page 14.
2. Remove the front bezel. See Removing and reinstalling the front bezel on
page 16.
3. Disconnect the signal cable and the power cable from the rear of the diskette
drive.
4. Press the release button and slide the diskette drive out of the front of the
computer.
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5. Remove the retainer from the failing diskette drive and install it on the new
diskette drive.
6. Slide the new diskette drive into the drive bay until it snaps into position.
7. Connect the signal cable and the power cable to the new diskette drive.
8. Reinstall the front bezel.
9. Go to Completing the parts replacement on page 44.
This section provides instructions on how to replace the power supply assembly.
To replace the power supply assembly:
1. Remove the computer cover. See Removing the computer cover on page 14.
2. Lay the computer on its side.
3. Disconnect the power supply assembly cables from the system board and
from all drives. See Locating parts on the system board on page 12.
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User Guide
4. Remove the four screws at the rear of the chassis that secure the power
supply assembly.
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This section provides instructions on how to replace the heat sink and fan
assembly.
CAUTION:
The heat sink and fan assembly might be very hot. Turn off the computer and
wait three to five minutes to let the computer cool before removing the
computer cover.
To replace the heat sink and fan assembly:
1. Remove the computer cover. See Removing the computer cover on page 14.
2. Lay the computer on its side for easier access to the system board.
3. Locate the heat sink and fan assembly. See Locating parts on the system
board on page 12.
4. Disconnect the heat sink and fan assembly cable from the microprocessor fan
connector on the system board.
5. Remove the four screws 1 that secure the heat sink and fan assembly to the
system board.
Note: Carefully remove the four screws from the system board to avoid any
possible damage to the system board. The four screws cannot be
removed from the heat sink and fan assembly.
6. Lift the failing heat sink and fan assembly off the system board.
Notes:
a. You might have to gently twist the heat sink and fan assembly to free it
from the microprocessor.
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User Guide
b. Do not touch the thermal grease while handling the heat sink and fan
assembly.
7. Position the new heat sink and fan assembly on the microprocessor so that the
four screws are aligned with the holes on the system board.
Note: Position the new heat sink and fan assembly so that the heat sink and
fan assembly cable is toward the microprocessor fan connector on the
system board.
8. Alternate tightening each screw a small and equal amount until the heat sink
and fan assembly is secured to the system board. Do not over-tighten the
screws.
9. Connect the heat sink and fan assembly cable to the microprocessor fan
connector on the system board.
10. Go to Completing the parts replacement on page 44.
This section provides instructions on how to replace the front fan assembly.
Note: Depending on model type, your computer might have a front fan assembly
installed.
To replace the front fan assembly:
1. Remove the computer cover. See Removing the computer cover on page 14.
2. Remove the front bezel. See Removing and reinstalling the front bezel on
page 16.
3. Disconnect the front fan assembly cable from the power fan connector on the
system board. See Locating parts on the system board on page 12.
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4. The front fan assembly is attached to the chassis by four rubber mounts.
Carefully remove these rubber mounts from the rear of the chassis by breaking
them or cutting them with scissors.
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User Guide
7. Pull on the tips of the rubber mounts until the fan assembly is in place.
8. Connect the front fan assembly cable to the power fan connector on the system
board.
9. Go to Completing the parts replacement on page 44.
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This section provides instructions on how to replace the rear fan assembly.
To replace the rear fan assembly:
1. Remove the computer cover. See Removing the computer cover on page 14.
2. Locate the rear fan assembly. See Locating components on page 11.
3. Disconnect the rear fan assembly cable from the system fan connector on the
system board. See Locating parts on the system board on page 12.
4. The rear fan assembly is attached to the chassis by four rubber mounts.
Carefully remove the four rubber mounts from the rear of the chassis by
breaking them or cutting them with scissors.
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User Guide
7. Pull on the tips of the rubber mounts until the rear fan assembly is in place.
8. Connect the rear fan assembly cable to the system fan connector on the system
board.
9. Go to Completing the parts replacement on page 44.
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45
Padlock
Your computer is equipped with a padlock loop such that the cover cannot be
removed when a padlock is installed.
Password protection
To deter unauthorized use of your computer, you can use the Setup Utility
program to set a password. When you turn on your computer, you are prompted
to type the password to unlock the keyboard for normal use. Refer to Chapter 4,
Using the Setup Utility, on page 57 for more information.
What to do next:
v To work with another option, go to the appropriate section.
v To complete the installation, go to Completing the parts replacement on
page 44.
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User Guide
4. Install the computer cover and connect the power cord. See Completing the
parts replacement on page 44.
5. Restart the computer and leave it on for approximately 10 seconds. Turn off the
computer by holding the power switch for approximately five seconds. The
computer will turn off.
6. Repeat step 1 through step 2.
7. Move the Clear CMOS/Recovery jumper back to the standard position (pin 1
and pin 2).
8. Close the computer cover and connect the power cord. See Completing the
parts replacement on page 44.
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After you have backed up the contents on the hard disk drive, you can restore the
complete contents of the hard disk drive, restore only the selected files, or restore
only the Windows operating system and applications.
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User Guide
Notes:
1. After restoring a hard disk drive to the factory default settings, you might have
to reinstall device drivers for some devices. See Installing or reinstalling
device drivers on page 55.
2. Some computers come with Microsoft Office or Microsoft Works preinstalled. If
you need to recover or reinstall your Microsoft Office or Microsoft Works
applications, you must use the Microsoft Office CD or Microsoft Works CD. These
CDs are provided only with computers preinstalled with Microsoft Office or
Microsoft Works.
53
Note: Make sure your rescue device (optical drive, USB device, or the secondary
internal hard disk drive) is set as the first boot device in the startup device
sequence before doing this procedure. See Selecting a startup device on
page 59.
To use the rescue medium you have created, do one of the following:
v If you have created the rescue medium using a disc, make sure that your
computer is turned on and insert the rescue disc. Then, restart the computer. The
rescue medium starts.
v If you have created the rescue medium using a USB hard disk drive, attach the
USB hard disk drive to one of the USB connectors on your computer. Then, turn
on the computer. The rescue medium starts.
v If you have created the rescue medium using a secondary internal hard disk
drive, set the secondary internal hard disk drive as the first boot device in the
startup device sequence. Then, the rescue medium starts.
When the rescue medium starts, the Rescue and Recovery workspace opens. The
help information for each feature is available from the Rescue and Recovery
workspace. Follow the instructions to complete the recovery process.
3. After the recovery repair diskette is created, take out the diskette from the
diskette drive and label it Recovery Repair Diskette. Then, store it in a safe place
for future use.
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Notes:
1. If the repair operation completes without any error, you will be able to access
the Rescue and Recovery workspace by repeatedly pressing the F11 key while
you restart your computer. When you hear beeps or see a logo screen, release
the F11 key. You will also be able to access the Windows environment after the
repair operation completes.
2. If an error message appears during the repair operation and the repair
operation cannot be completed, you might have a problem with the partition
that contains the Rescue and Recovery workspace. Use a rescue medium to
access the Rescue and Recovery workspace. For information about creating and
using rescue media, see Creating and using rescue media on page 53.
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User Guide
Using passwords
By using the Setup Utility program, you can set passwords to prevent
unauthorized access to your computer and data. See Starting the Setup Utility
program. The following types of passwords are available:
v Power-On Password
v Administrator Password
You do not have to set any passwords to use your computer. However, using
passwords improves computing security. If you decide to set any passwords, read
the following sections.
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Password considerations
A password can be any combination of up to 16 (1 to 16) alphabetic and numeric
characters. For security reasons, it is recommended to use a strong password that
cannot be easily compromised. To set a strong password, use the following
guidelines:
v Have at least eight characters in length
v Contain at least one alphabetic character and one numeric character
v
v
v
v
Setup Utility program and hard disk drive passwords are not case sensitive
Not be your name or your user name
Not be a common word or a common name
Be significantly different from your previous password
Power-On Password
When a Power-On Password is set, the user is prompted to type a valid password
each time the computer is turned on. The computer cannot be used until a valid
password is typed in.
Administrator Password
Setting an Administrator Password deters unauthorized users from changing
configuration settings. If you are responsible for maintaining the settings of several
computers, you might want to set an Administrator Password.
After you set an Administrator Password, a password prompt is displayed each
time you try to access the Setup Utility program.
If both the Power-On Password and Administrator Password are set, you can type
either password. However, to change any configuration settings, you must use
your Administrator Password.
Floppy A
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Note: If you want to change the machine type/model, press Y when prompted.
Type in the machine type/model and then press Enter.
6. Follow the instructions on the screen to complete the update.
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13. Move the jumper back to the standard position (pin 1 and pin 2).
14. Reinstall the PCI card if removed.
15. Reconnect any cables that were disconnected and reinstall the computer cover.
Refer to Completing the parts replacement on page 44.
16. Turn on the computer to restart the operating system.
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Basic troubleshooting
The following table provides information to help you troubleshoot your computer
problem.
Symptom
Action
Verify that:
v The power cord is plugged into the rear of the computer and into a working
electrical outlet.
v If your computer has a secondary power switch on the back of the computer,
make sure that it is switched on.
v The power indicator on the front of the computer is on.
v The voltage is set to the correct setting for your country.
If you cannot correct the problem, have the computer serviced. Refer to the
safety and warranty information that is provided with your computer for a list of
service and support telephone numbers.
Verify that:
v The monitor cable is securely attached to the rear of the monitor and to the
rear of the computer.
v The monitor power cord is plugged into the monitor and into a working
electrical outlet.
v The monitor is turned on and the brightness and contrast controls are set
correctly.
v The voltage is set to the correct setting for your country.
v The monitor signal cable is securely connected to the monitor and to the
monitor connector on the computer.
Note: If your computer has two monitor connectors, verify that your monitor is
connected to the option connector rather than the one in the rear of the system
board. For more information, see "Connecting your computer" in the ThinkCentre
Safety and Warranty Guide.
If you cannot correct the problem, have the computer serviced. Refer to the
safety and warranty information that is provided with your computer for a list of
service and support telephone numbers.
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Symptom
Action
Verify that:
v The computer is turned on.
v The monitor is turned on and the brightness and contrast controls are set
correctly.
v The keyboard is securely connected to the keyboard connector on the
computer.
v No keys are stuck.
If you cannot correct the problem, have the computer serviced. Refer to the
safety and warranty information that is provided with your computer for a list of
service and support telephone numbers.
Verify that:
v The computer is turned on.
v The keyboard is securely connected to a USB connector on the front or rear of
the computer.
v No keys are stuck.
If you cannot correct the problem, have the computer serviced. Refer to the
safety and warranty information that is provided with your computer for a list of
service and support telephone numbers.
Verify that:
v The computer is turned on.
v The mouse is securely connected to the mouse connector on the computer.
v The mouse is clean. Refer to Cleaning the mouse on page 69 for further
information.
If you cannot correct the problem, have the computer serviced. Refer to the
safety and warranty information that is provided with your computer for a list of
service and support telephone numbers.
Verify that:
v There is no diskette in the diskette drive.
v The startup sequence includes the device where the operating system resides.
Usually, the operating system is on the hard disk drive. For more information,
see Selecting a startup device on page 59.
If you cannot correct the problem, have the computer serviced. Refer to the
safety and warranty information that is provided with your computer for a list of
service and support telephone numbers.
Diagnostic programs
Diagnostic programs are used to test hardware components of your computer and
report operating-system-controlled settings that can cause hardware failures. There
are two programs preinstalled on your computer to help you diagnose computer
problems:
v Lenovo ThinkVantage Toolbox or Lenovo System Toolbox, depending on your
operating system (used when you are running the Windows operating system)
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User Guide
v PC-Doctor for Rescue and Recovery (used when your Windows operating
system does not start)
Notes:
1. You can also download the PC-Doctor for DOS diagnostic program from
http://www.lenovo.com/support. See PC-Doctor for DOS on page 68 for
detailed information.
2. If you are unable to isolate and repair the problem yourself after running the
diagnostic programs, save and print the log files created by the diagnostic
programs. You will need the log files when you speak to a Lenovo technical
support representative.
67
2. Repeatedly press and release the F11 key when turning on the computer. When
you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and
Recovery workspace opens after a short delay.
3. From the Rescue and Recovery workspace, select Launch advanced Rescue and
Recovery Diagnose hardware. The PC-Doctor for Rescue and Recovery
diagnostic program opens.
4. Select the diagnostic test you want to run. Then, follow the instructions on the
screen.
For additional information about running the PC-Doctor for Rescue and Recovery,
refer to the PC-Doctor for Rescue and Recovery help system.
Note: If you encounter failures that prevent you from gaining access to the Rescue
and Recovery workspace, you can run the PC-Doctor for Rescue and
Recovery diagnostic program after using a rescue medium to recover the
computer from failures and gaining access to the Rescue and Recovery
workspace. See Creating and using rescue media on page 53.
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User Guide
3. Follow the instructions on the screen to select the diagnostic test you want to
run.
Note: For additional help, press the F1 key.
4. Remove the diagnostic disc from the optical drive when you complete the
diagnostic process.
Optical mouse
An optical mouse uses a light-emitting diode (LED) and an optical sensor to
navigate the pointer. If the pointer on the screen does not move smoothly with the
optical mouse, you might need to clean the mouse.
To
1.
2.
3.
a. If there is a smudge on the lens, gently clean the area with a plain
cotton-tipped swab.
b. If there is debris in the lens, gently blow the debris away from the area.
4. Check the surface on which you are using the mouse. If you have a very
intricate picture or pattern beneath the mouse it may be difficult for the digital
signal processor (DSP) to determine changes in the mouse position.
5. Reconnect the mouse cable to the computer.
6. Turn your computer back on.
Non-optical mouse
The non-optical mouse uses a ball to navigate the pointer. If the pointer on the
screen does not move smoothly with the mouse, you might need to clean the
mouse.
69
Note: The following illustration might be slightly different from your mouse.
1
2
3
4
Retainer ring
Ball
Plastic rollers
Ball cage
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User Guide
Information resources
You can use the information in this section to access useful resources relating to
your computing needs.
71
Lenovo Welcome
The Lenovo Welcome program introduces you to some innovative built-in features
of Lenovo and guides you through a few important setup tasks to help you make
the most of your computer.
Note: The Lenovo Welcome program is only available on computers preinstalled
with Windows 7 or Windows Vista from Lenovo.
Access Help
The Access Help provides information about getting started, doing basic tasks,
customizing settings for your personal preference, protecting data, expanding and
upgrading, and troubleshooting.
v To open the Access Help on Windows 7, click Start Help and Support
Lenovo Access Help.
v To open the Access Help on Windows Vista or Windows XP, click Start All
Programs ThinkVantage Access Help.
After you have opened the Access Help, use the left panel to make a selection from
the Contents tab or the Index tab, or use the Search tab to find a particular word
or phrase.
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User Guide
73
For a list of the Lenovo Support phone numbers for your country or region, go to
http://www.lenovo.com/support and click Support phone list or refer to the
ThinkCentre Safety and Warranty Guide that is provided with your computer.
Note: Phone numbers are subject to change without notice. If the number for your
country or region is not provided, contact your Lenovo reseller or Lenovo
marketing representative.
If possible, be at your computer when you call. Have the following information
available:
v Machine type and model
v Serial numbers of your hardware products
v Description of the problem
v Exact wording of any error messages
v Hardware and software configuration information
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User Guide
Appendix. Notices
Lenovo may not offer the products, services, or features discussed in this
document in all countries. Consult your local Lenovo representative for
information on the products and services currently available in your area. Any
reference to a Lenovo product, program, or service is not intended to state or
imply that only that Lenovo product, program, or service may be used. Any
functionally equivalent product, program, or service that does not infringe any
Lenovo intellectual property right may be used instead. However, it is the users
responsibility to evaluate and verify the operation of any other product, program,
or service.
Lenovo may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you
any license to these patents. You can send license inquiries, in writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some
jurisdictions do not allow disclaimer of express or implied warranties in certain
transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. Lenovo may make improvements
and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.
The products described in this document are not intended for use in implantation
or other life support applications where malfunction may result in injury or death
to persons. The information contained in this document does not affect or change
Lenovo product specifications or warranties. Nothing in this document shall
operate as an express or implied license or indemnity under the intellectual
property rights of Lenovo or third parties. All information contained in this
document was obtained in specific environments and is presented as an
illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those Web
sites. The materials at those Web sites are not part of the materials for this Lenovo
product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled
environment. Therefore, the result obtained in other operating environments may
Copyright Lenovo 2009
75
Trademarks
The following terms are trademarks of Lenovo in the United States, other
countries, or both:
Lenovo
Rescue and Recovery
The Lenovo logo
ThinkCentre
ThinkVantage
Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of
companies.
Celeron, Intel, Intel Core, and Pentium are trademarks of Intel Corporation in the
United States, other countries, or both.
Linux is a trademark of Linus Torvalds in the United States, other countries, or
both.
Other company, product, or service names may be trademarks or service marks of
others.
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User Guide
Index
A
drives (continued)
internal 21
specifications 22
Access Help 72
Administrator Password 58
antivirus software 7
audio line-in connector 10
audio line-out connector 10
audio subsystem 2
E
environment, operating 4
Ethernet 2
Ethernet connector 10
exiting, setup utility 60
expansion 2
external options, installing 14
B
backup and recovery operations 50
basic troubleshooting 65
bay 1, installing 23
bay 2, installing 23
bezel, replacing 16
BIOS, updating (flashing) 61, 62
boot-block recovery 62
F
failure, recovering from POST/BIOS
features 1
flashing BIOS 61
folder, books online 71
front bezel
bezel, removing 16
front connectors 8
front fan assembly, replacing 37
C
cable lock, security 45
cables, connecting 44
changing
password 58
startup device sequence 60
cleaning the mouse 69
CMOS, clearing 46
components, internal 11
connector description 10
connectors
front 8
rear 9
considerations, passwords 58
cover
removing 14
creating
and using a recovery repair diskette
and using rescue media 53
creating and using
recovery media 49
CRU
completing the installation 44
customer support center 73
G
getting
help 71
information
service 71
71
H
hard disk drive, replacing 25
heat sink and fan assembly, replacing
help
Access Help 72
and service 73
getting 71
54
deleting password 58
device drivers 45
installing 55
reinstalling 55
devices, handling static-sensitive 13
diagnostics programs, using 73
diagnostics, troubleshooting 65
diskette drive, replacing 33
diskette, creating and using a recovery repair
documentation, using 73
drivers, device 45
drives
bays 22
35
62
54
77
keyboard connector 10
keyboard, replacing 42
M
media, creating and using recovery media
media, creating and using rescue 53
memory module
installing 16
Microphone connector 10
mouse
cleaning 69
non-optical 69
optical mouse 69
mouse connector 10
mouse, replacing 43
49
N
non-optical mouse 69
notice, television output
notices 75
76
O
online books folder 71
operations, backup and recovery 50
optical drive, replacing 31
optical mouse 69
options, installing internal drives 21
P
padlock loop 46
parallel port 10
parts replacement, completing 44
password
considerations 58
erasing 46
lost or forgotten 46
setting, changing, deleting 58
password protection 46
passwords, using 57
PC-Doctor for Rescue and Recovery 67
PCI card 18
connectors 18
installing 18
physical specifications 4
power
Advanced Configuration and Power Interface (ACPI)
support 3
features 2
power supply assembly, replacing 34
Power-On Password 58
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User Guide
rear connectors 9
rear fan assembly, replacing 40
recovering
from a POST/BIOS update failure 62
software 49
recovery
boot-block 62
operations, backup and 50
problems, solving 56
recovery repair diskette, creating and using
recovery media, creating and using 49
reinstalling
device drivers 55
removing the computer cover 14
replacing
hard disk drive 25
heat sink and fan assembly 35
Rescue and Recovery 49
workspace, Rescue and Recovery 52
Rescue and Recovery workspace 52
rescue device, startup sequence 56
rescue media, creating and using 53
resources, information 71
S
safety information v, 72
security
cable lock 45
features 3, 45
integrated cable lock 46
padlock loop 46
profile by device, using 58
selecting
startup device 59
temporary startup device 59
serial port 10
service
and help 73
customer support center 73
getting 71
services
other 74
purchasing additional 74
setting
password 58
rescue device 56
settings
changing 57
viewing 57
Setup Utility 57
setup utility, exiting 60
software
recovering 49
solving recovery problems 56
starting the setup utility program
startup device 59
sequence, changing 60
57
54
13
T
television output notice 76
temporary startup device 59
ThinkVantage productivity center
trademarks 76
troubleshooting, basic 65
troubleshooting, diagnostics 65
71
U
updating
(flashing) BIOS 61
system programs 61
updating (flashing) BIOS 62
USB connector 10
using
diagnostic programs 73
documentation 73
other services 74
passwords 57
recovery repair diskette, creating and using
rescue media, creating and 53
Setup Utility 57
utility program, starting 57
54
V
VGA monitor connector 10
video subsystem 1
viewing and changing settings
57
W
warranty information 72
Web site, Lenovo 72
workspace, backup and recovery
52
Index
79
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User Guide
Printed in USA