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Conflict Management: Agenda:Week 1: May 11th

1. Introductions
2. Think-pair-share-3 things that you want to learn in
this course
3. Summary of course-content, assignments, skits,
evaluations
4. Make sure that you buy the textbook
5. Big Ideas for to-day:
What is conflict?
What are the elements of conflict?
What is a disagreement?
What is the perceived threat in a conflict?
Causes of Conflict
Relationship conflict versus workplace conflict
For Week 2: Read and make notes on Chapter 1 in
your text

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