Dr. Norman Bethune C.I.

Victor Li

BTT201 Name:

Selecting an Internet Service

Provider
WHY?
You have just purchased your new computer for $1500 and cant wait to test
it. How fast will you be able to download, surf the web and upload files?
There are a variety of Internet Service Providers that offer a wide range of
services, from television, internet and home phone in a wide number of
packages/features.
WHAT?
You are to visit the following ISPs and compare each of the internet services
they offer consumers. Which one would you choose? Why? Compare each
of the 3 based on the criteria below and write a one paragraph
recommendation/response.

Rogers http://www.rogers.com/

Bell http://www.bell.ca/

Teksavvy http://teksavvy.ca/

HOW?
Hand in the table below filled in with the necessary, relevant information.

Dr. Norman Bethune C.I.

Victor Li

BTT201 Name:

Dr. Norman Bethune C.I.

BTT201 Name: Victor Li

Comparison of Internet Service Providers

Service

Price/Month

ISP 1: Rogers
(Rogers Ignite 100U)
- $59.99 for the first 3
months, $84.99
afterwards*

Installation Costs

Variety Of
Packages/Options
Bundles, Lite, Dial-Up and
Business

Cable
- Rogers Ignite
- Rogers Ignite
- Rogers Ignite
- Rogers Ignite
- Rogers Ignite
- Internet 5

Upload/Download Speed

Installation Cost:
$49.99
Activation Fee:
$14.95
Free modem rental

GigaBit
250U
100U
60
30

10 MB Upload Speed
100MB Download
Speed

ISP 2: Bell
(Fibe 150)
$57.95 for the
first 3 months,
$89.95
afterwards
Installation Cost:
Free
Activation Fee:
$49.95
Free modem
rental

DSL/Fibre Optics
- Bell Internet
- Bell Internet Plus
- Fibe 15
- Fibe 25
- Fibe 50
- Fibe 150
- Fibe 300
- Gigabit Fibe

50MB Upload
Speed
150MB Download
Speed

ISP 3: Teksavvy
(Cable 100 Unlimited plan)
- $82.95

Installation Cost: Free

Activation Fee: $45 (Normal
$60, but I am buying the
modem)
Wireless Modem : $205
($195 for modem + $10
shipping)

Cable
- Cable 5
- Cable 15
- Cable 30
- Cable 100
DSL
- High Speed DSL 6
- High Speed DSL 7
- High Speed DSL 10
- High Speed DSL 15
- High Speed DSL 15/10
- High Speed DSL 25
Sky-fi/Wireless Broadband
- Sky-fi Basic 1
- Sky-fi Pro 3
- Sky-fi Max 6
- Sky-fi Titanium 10
- 10 MB Upload Speed
- 100MB Download Speed

Dr. Norman Bethune C.I.

BTT201 Name: Victor Li

-

Unlimited Bandwidth

Wireless connection to
router
Wired Ethernet cable
to router

24/7 Online tech

support
Free Rogers Online
Protection Basic Suite
Easy Connect, a
software for parental
controls
Shomi for two years
Rogers NHL
GameCentre LIVE
2015-2016 season
pass

Common internet
connection failure,
constant modem
resetting
Bad customer service

Bandwidth

Method of connection

Benefits and features of

service

Disadvantages of service

E-mail features

9 free e-mail accounts

Integrated with Yahoo
mail
Each account has
unlimited storage

500 e-mail sending

limit per day SMTP

500 GB Usage
$3/additional GB (max
$100/mo.)
Wireless connection to
router
Wired Ethernet cable
to router

Unlimited Bandwidth

Wireless connection to
router
Wired Ethernet cable
to router

24/7 Online tech

support
Free Good McAfee
Security

Common internet
connection failure,
constant modem
resetting
Worst customer
service

15 free e-mail
accounts
Accounts have
expanding storage
250 e-mail sending
limit per day SMTP
E-mail anti-virus
protection

24/7 Online tech

support
Excellent customer
service

Teksavvy cable relies

on Rogers cables
Common internet
slowdowns and high
latencies
Outages in specific
areas for long amount
of time
3 free e-mail accounts
Each account store up
to 1 GB per account
100 e-mail sending
limit per hour SMTP
Anti-virus protection
Anti-spam protection

Dr. Norman Bethune C.I.

BTT201 Name: Victor Li

-

Web Hosting
Space/Service

Lite
-

SSL encryption to
protect your privacy
Spam filters
Contact lists
Import contacts from
other accounts and email services
Folders to sort inbox
Vacation auto-reply
Auto forward mail
Multiple calendars for
organizing events with
the weather included
Search bar for mail,
contacts and web
Attach files from
Dropbox and Flickr
Multitask between
mail
Preview Links and
Documents
Customizable layout
$14.95/Month
23 e-mail accounts
E-mail account contain
1GB storage each
384 GB of bandwidth
3 GB of website
storage

Spam mail filter

Create custom lists for
contacts
Blocked sender and
safe sender list
Folders to sort inbox
Vacation auto-reply
Auto forward mail
Calendar to schedule
events and meetings
Invite people to see
your calendar
Task list to set
reminders and keep
track of progress
20 MB file attachment
limit for e-mails

Economy
- $16/Month
- 8 e-mail accounts
- E-mail account contain
3GB storage each
- 10 GB of bandwidth

Import contacts from

other e-mail services
Distribution list to
group contacts
together
Folders within folders
(Sub-folders)
Auto responder
Auto forwarding e-mail
Calendar to schedule
events and meetings
Search bar for mail
10 MB file attachment
limit for e-mails

Teksavvy Family
- $14.95/Month
- 10 e-mail accounts
- 1 GB of web storage
(500MB x 2
databases) 100 GB of
bandwidth

*Price increases to $87.99 on February 24th 2016, comparison is made before the price change.

Dr. Norman Bethune C.I.

BTT201 Name: Victor Li

Comparison and Conclusion Paragraph:

Although this might come out as a surprising conclusion, I think that Rogers Hi-Speed Internet is the ISP that
satisfied most of my needs.
First I would compare the prices of each internet package per month. My family wants a monthly internet plan
that price ranges around 80 to 90 dollars. For the first three months of activation, Bell takes the lead with the monthly
price being only $57.95, Rogers being in the middle with its price of $59.99. Teksavvy is last as it doesnt have a 3month promotion. If I continue to use the internet package for more than 3 months, the placings completely switch.
Teksavvys Cable 100 plan has the advantage in this section as it has the cheapest price of $82.95, Rogers following
up with $84.99 and Bell placing last with $89.95. Aside from the monthly bill, you will have to pay for installation fees
as well, modem rental, activation fees and installation fees. Bell is placed at first, as they provide a free modem and
installation, only having to pay $49.95 for the activation fee. Rogers is placed second, having a free modem rental, but
having to pay $49.99 installation and $14.95 activation fee. Teksavvy is placed last, as it has a free installation, but
you have to pay an activation fee of $45 and buy the modem yourself, which costs approximately $205 for a wireless
modem. Overall, Rogers Ignite 100U is in the middle price range for both monthly and additional fees, Teksavvy being
cheap for long term monthly fees but expensive additional fees, and Bell being cheap for short term for additional
fees, but having an expensive monthly fee.
The next comparison I shall make is the internet speeds. My parents and I use the internet every day, but at
different times. My mother uses the internet during the morning, my father at the afternoon and myself during the
night. My mother uses the internet to look at online advertisements, my father uses the internet to watch free Chinese
movies and I use it to play video games and for school, therefore all these activities do not require high internet
speeds. Cable plan speeds are only effected by the number of consumers at the same time and DSL plans have the
same internet speed no matter the number of users. Although Bells Fibe 150 plan has the highest internet speed with
50 MB up and 150 MB down, my family and dont need it that fast, as only one person uses the internet at one time.
Rogers Ignite 100U is perfect for my ideal situation as it has 10 MB up and 100 MB down, not too much and too less
for my familys interests. I dont want to be paying an extra 5 dollars for useless internet speed, so Rogers Ignite 100U
fits my family, followed by Teksavvys Cable 100, also having 10 MB up and 100 MB down.
The third comparison to make is the bandwidth. As my father downloads 1440p movies and I having multiple
tabs open, I think my family needs a lot of bandwidth in order to prevent paying over usage fees. Rogers Ignite 100U
is ideal for this type of situation as it has unlimited bandwidth, allowing us to freely use our internet without turning
down video quality or closing tabs. Teksavvy also has unlimited bandwidth like Rogers. Bells Fibe 150 only has around
500 GB of bandwidth, which is not enough as my family ended up using around 750 GB of bandwidth last month,
making me go over by 250 GB and paying an additional $100. Therefore, Rogers Ignite 100U shines in bandwidth with
Teksavvy, and with Bell in last.

Dr. Norman Bethune C.I.

BTT201 Name: Victor Li

The fourth comparison to make is the advantages and the disadvantages of the internet service plan. My parents
and I like to look at products and services that have promotions, because our family likes to get the most out of
everything. Rogers has the most promotions, as their internet bundle will give you many advantages and promotions
for signing up for them; they give you 24/7 tech support, Easy Connect, a free parental control software, Rogers Online
Protection Basic Suite, an anti-virus made by Rogers, Shomi for 2 years, a video streaming service and Rogers NHL
GameCentre, a service that allows you to watch the NHL for free. Bell only has 24/7 Tech support and a free basic
MacAfee security. Teksavvy only has 24/7 tech support and great customer service as their advantage. Rogers also
has less harsh disadvantages. Rogers might have constant disconnections and bad customer service, but Bells and
Teksavvys disadvantages are even worse. Bells disadvantages are techinically the same thing as Rogers but contains
even more connection failures and a less-tolerable custom service. Teksavvy has the worst disadvantages as it relies
on Rogers cables, frequent internet slowdowns, and has occasional internet outages that lasts for days to weeks.
Rogers Ignite 100U has the best advantages and the least worrying disadvantages with Bells Fibe 150 in second place
for both advantage and disadvantage and Teksavvys Cable 100 last in both advantage and disadvantage.
The fifth comparison to make is the e-mail features included in the internet service plan. My parents and I want
the best e-mail features, and Rogers e-mails provide that. Although Bell provides the best e-mail accounts, Rogers email accounts have the most features. Rogers e-mail accounts has unlimited storage compared to Teksavvy, having
only 1 GB of storage per account. Bell somewhat has unlimited storage, only if you use the storage slowly. Bell would
require you to delete or export your files if you use their storage too frequently. Another good e-mail feature that
Rogers have is that it can send e-mails up to a 25 MB limit but can also send huge file sizes as it is able to attach files
from other websites. Bell and Teksavvy are nothing compared to Rogers as Bell has a 20 MB limit and Teksavvy has a
10 MB limit. The Rogers e-mail accounts have features that the other e-mail services dont have as you can multitask
between mail, preview mail and documents and customize the layout of your webmail. Rogers Ignite 100U has the
best e-mail features compared to the other internet services, with Bell being placed second because of unlimited
storage and Teksavvy once again placed last for the least impressive features.
Finally the sixth comparison to make is the web-hosting space services. I might need a cheap web hosting
service for a future project, and unexpectedly, Roger has the upper advantage again. Rogers web hosting is the
cheapest with Teksavvy, only being $14.95/month compared to Bell being $16/month. Rogers web hosting allows you
to have the most e-mail accounts, providing 23 e-mail accounts containing 1GB of storage, compared to Bell providing
only 8 e-mail accounts with 3 GB of storage and Teksavvy, providing 10 e-mail accounts, sharing two databases only 1
GB combined. Rogers web hosting also has the most bandwidth, having 384 GB compared to Teksavvy having only
100 GB of bandwidth, and Bell having 10 GB of bandwidth. To top it all off, Rogers web hosting has a feature that the
other two web hosting services, dont have, 3 GB of website storage. Therefore, Rogers is the best web hosting service
as it has to most features, Bell being placed second and Teksavvy placed last.

Dr. Norman Bethune C.I.

BTT201 Name: Victor Li

One trait that Rogers internet service that isnt that great compared to the other ISPs is the variety of packages.
There are only 6 cable packages that are available to me in my area, which isnt that much to choose from. Bell offers
more packages as it has 8 DSL packages that are available to me in my area. Teksavvy gives the biggest variety of
choice, as it has 14 packages in total, 4 cable packages, 6 DSL packages and 4 Wireless broadband packages. Even
though that Rogers isnt specialized in this area of variety, it does not really matter as I think that this internet
package is already perfect and I wouldnt have to upgrade or downgrade in anytime soon.
Overall, I think that Rogers is the best ISP for my situation. I picked Rogers, because it is mid-ranged price, has
good internet speed, unlimited bandwidth, best advantages and least worst disadvantages, most e-mail features and
the best web hosting service. If I was a university student living on a low budget, I would choose Teksavvy as the
installation price may be high, but it has a low monthly fee. If I was an adult that has a job that revolves around the
internet that lives alone, I would choose Bell, because they have fast internet speeds, decent bandwidth and a good
web-hosting service. Thank you for reading my comparisons.

Dr. Norman Bethune C.I.

BTT201 Name: Victor Li

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Dr. Norman Bethune C.I.

BTT201 Name: Victor Li