Tracie Shawley is seeking a customer service position in a restaurant. She has 15 years of experience managing customer service in retail, fuel, and restaurant industries. Her skills include training workers, inspecting supplies, controlling inventories, observing employees, assigning duties, analyzing problems, balancing cash receipts, and resolving customer complaints. Her previous positions include waitress at George Webb, team leader at Sams Club, and receptionist at Wellington Equipment.
Tracie Shawley is seeking a customer service position in a restaurant. She has 15 years of experience managing customer service in retail, fuel, and restaurant industries. Her skills include training workers, inspecting supplies, controlling inventories, observing employees, assigning duties, analyzing problems, balancing cash receipts, and resolving customer complaints. Her previous positions include waitress at George Webb, team leader at Sams Club, and receptionist at Wellington Equipment.
Tracie Shawley is seeking a customer service position in a restaurant. She has 15 years of experience managing customer service in retail, fuel, and restaurant industries. Her skills include training workers, inspecting supplies, controlling inventories, observing employees, assigning duties, analyzing problems, balancing cash receipts, and resolving customer complaints. Her previous positions include waitress at George Webb, team leader at Sams Club, and receptionist at Wellington Equipment.
Seeking a position in the capacity of customer service in a restaurant
environment bringing the following experience, skills and attributes
Skills
15 years Customer Service management experience in the private, retail, fuel and restaurant industries
• Train workers in food preparation, service, sanitation and safety procedures
• Inspect supplies, equipment and work area to ensure efficient service and conformance to standards • Control inventories of food and equipment for reorders • Observe and evaluate workers, work procedures in order to ensure quality standards and service • Assign duties and responsibilities to employees in accordance with work responsibilities • Analyze operational problems and establish procedure to alleviate problems • Compile and balance cash receipts at the end of the day • Resolve customer complains
The Waiter & Waitress and Waitstaff Training Handbook: A Complete Guide to the Proper Steps in Service for Food & Beverage Employees Revised 2nd Edition