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NAME NAME

ADDRESS
phone | name.name()@gmail.com

Experience:

Homestead Jobs Corps - Business Technology Department


Systems Administrator – July 2009 – August 2009

– Installed and configured print serves on Windows Server 2008


– Deployed NetOp and Deep Freeze solutions network wide
– Scheduled routine backups and imaging across all data systems

Connextions
Helpdesk Support– August 2007 – August 2008

– Provided support for all SanDisk hardware and software products


– xxxxxxxxxxxxxxxxx
– Client List: Caremark, SanDisk

The Answer Group


Technical Support Engineer – June 2006 – March 2007

– Provided technical support for Comcast High Speed Internet and Comcast Digital Voice
accounts
– Performed all technical support tasks including troubleshooting equipment and setting up
truck deployment
– Client List: Comcast

Education:
Microsoft IT Academy – month 2010 - Present
Homestead Job Corps – 2009 - 2010
– Did you get some kind of degree here, what were you studying?

Technical Skills:
- Accreditation: MCP, A+, IC3, Computer Service Technician (this is kinda generic?)
- Proficiency in MICROSOFT OFFICE 2003/2007, ACSR, REMEDY (TTS), CABLEDATA,
RXCLAIMS, RECAP, EBOX, NETOP, DEEP FREEZE and Windows XP – Windows 7 Platforms
- Hardware: Installation, Assembly, Troubleshooting and Networking

References Available Upon Request

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