ARUNRAJ.K E-mail: rajarun.3.ar@gmail.

com
Ph: +91- 9790190187.

Career Objective

Looking for an opportunity to enhance my troubleshooting skills and utilize my extensive

experience in Networking. To build a sustain career in competitive field of computer networking
through the innovative approach.

Academic Credentials
• B.E Computer Science and Engineering from National Engineering College, Kovilpatti under
Anna University (2010 - 2014) with 68.85%.
• HSC from S.L.B Higher Secondary school, Nagercoil during (2009- 2010) with 83%.

TECHNICAL SKILLS:-
 Design and Implementation of Wireless and Wired Networks.
 Configuration of Routers, Switches in Cisco, Net gear, D-Links, etc.
 Installing and configuring the ticketing tools on server like manage engine, Glpi.
 Installation and Troubleshooting of Operating Systems such as Windows Server (2008, 2008R2,
2012R2, Windows7/8/10, Linux-Ubuntu).
 Design and Implementation of VLANs.
 Management and Implementation of UTM / Firewall management (Sophos XG 215,XG 115,
Cyberoam CR100iNG,pfsense)
 Configuring and troubleshooting software-based (IPsec & SSL) VPN solutions & Implemented
Zone Based Firewall and Security Rules, IPS, DLP and UTM features on the firewall for added
security purposes.
 Installing & configuring the Freenas, Readynas Operating systems on Network attached storage
(NAS), creating the user profiles and given the folder access.
 Configure, monitor, analyses and troubleshoot Aruba Access points – IAP 315,207,205
 Experienced in Basic Knowledge’s of Amazon Web Services to Creating the S3 Bucket and upload
the data on AWS S3 Storage with securely.

Working Experience

OPT IT Technologies – System admin, Nov-2018 to June-2020.

 Troubleshoot network communication issues as they relate to firewalls, routers, switches and
load balancers
 Hands-on experience with all phases of firewall and network operations, firewall change
requests, firewall configuration, network services, and network security
 Installation and configuration of NAS device & managing NAS storage requests queue for various
internal customers /projects for existing and new builds systems.
 Monitoring the Network bandwidth using the PRTG monitoring tool.
 Handle user requests, Incidents and problems through ticketing tool (BMC Remedy, service now,
manage engine, faveo)
 Drafting network efficiency monthly reports to determine and recommend if any changes were
necessary
 Troubleshooting domain related issue through team viewer, Any desk tool.
UST Global-client (ISYX Technologies) – support engineer, March 2017 to May 2018.

 User account and DL creation in Active Directory.

 Managing user, groups, and computer accounts.
 Install Windows Server 2008/2012 Server Roles with Server Manager.
 First level troubleshooting on windows server. (Domain corrupted & terminal license)
 Maintaining the user backup folder in a fileserver and giving access permission.
 Troubleshot in the SCCM client issue.
 Installing antivirus software in server machines and updating DAT version.
 Daily system health check and monitoring the trap Emails.
 Monitoring the CPU/Memory utilization, killing unwanted user processes based on priority in
server Level.
 Managing asset inventory for all Servers and warranty renewal.
 Identified the Hardware failure issues and raise the Incident to respective service providers.
 Completed password changes, reset, unlock and supplied active directory support.

Cognizant technology solutions-client(PCS Technologies) – FMS support engineer, December 2015

to January 2017

 Deploying Windows 7 Windows 10, Windows 2008 /2008 R2 image using SCCM.
 Troubleshooting and Assembling of Desktop & Laptop Hardware.
 Providing remote support for the servers and desktops located in different sites across the
globe.
 Installing and configuring the network printers.
 Provide support for bit locker encryption and trouble shoot the bit locker related issues in
Windows & operating system.
 Installing, Troubleshooting McAfee 8.8 Agent and Virus Scan Enterprise issue.
 Periodic DAT updating in all Workstations using EPO console
 SCCM client installing, updating and windows critical Patch updating on weekly manner.
 Troubleshooting from remote end. (Outlook Mail problems, software issues, virus problems
etc.)
 Role includes understanding and validating requirements from internal project teams,
coordinating between different teams to drive through and meet the requirement, L2 level
trouble shooting, documentations and monitoring.

Personal Vitae
Father’s name : Kumar. A
Date of Birth : 27th Dec 1992
Languages Known : English and Tamil
Permanent Address : 293/216, Asambu road, Vadasery, Nagercoil, Kanyakumari-629001.
Temporary Address : 9/1, Raceview colony 3rd street, Guindy, Chennai-600116.

Declaration
I hereby declare that all the details furnished above are true to the best of my Knowledge.
DATE: Arunraj. K
PLACE: