SABIK V.

C
: +971 56 3953480
: sabikvc2010@gmail.com

CAREER OBJECTIVE
Seeking a Position as an IT System Administrator in a fast-growing organization involved in an
emerging technology where I could exploit my past education, professional ability & experience to
develop, contribute and lead company for optimum growth and development.

PROFILE SUMMARY
 Having 4 years of experience as IT Support Engineer.
 Hold a bachelor degree in Computer Applications.
 Microsoft MCSA Certified.
 Knowledge in CCNA Routing and Switching.
 Having experience in managing product license and configurations.
 Good analytical & problem-solving skills with diplomatic approach.
PROFESSIONAL EXPERIENCE

CONCORDE CORODEX GROUP LLC-Abu Dhabi,UAE

IT Administrator (June 2021- Present)
 Proactively check the IT Infrastructure and fix the issues before it gets critical.
 Actively check the Site to Site VPN connections with the remote branches.
 Provide desktop and user technical supports windows 7/10/11 environments.
 Configured ISCSI Luns on QNAP Nas and connected with windows server.
 Backing up the server files using Syncbackpro software.
 Create manage active directory users and provide shareholder access upon request.
 Installation and configuration of network printers and scanners.
 Manage the Sophos Antivirus
 Managing the firewall Policy and update as required upon management requests.
 Manage the mimecast Emails (on POP3) and provide support for the email.
 Installation and configuration of Adobe, Autodesk Products and manage License.
 Installation and configuration of Adobe, Autodesk Products and manage License.
 Setup and Configure new wireless access points.
 Provide support for the Panasonic PBX Telephone system.
 Arrange and support meetings on WebEx
 Provide support for meetings on MS Teams.

WHITE ALUMINIUM ENTERPRISES LLC-Abu Dhabi,UAE

IT Administrator (July 2018- May 2021)
 Meet the managers and know the requirements and finish all them before the dead line.
 Implement various policies as per management decision.
 Discuss and ask advice from the management about new implementations.
 Providing support for SAP Business One.
 Installation and configuration of windows 10/7 with company standards.
 Troubleshooting with the hardware and software issues.
 Windows Server 2012 r2/2016 Administration with Active Directory, DNS, DHCP, IIS, FTP, Group Policy.
 Microsoft Office 365 Administration.
 Creating and manage distribution list as per management decision.
 Prepare financial report to accounts based on usage by divisions.
 Administration of VM-Ware ESXI v5.6.
 Virtual machine backing up with Veeam Software.
 Administration of F-Secure Antivirus [protection security for business].
 Administration of LISEC (A java-based glass processing software for entire glass processing). Working on
Cent OS.
 Implemented Dropbox Business – Cloud backup of storage services.
 Creating and configuring VPN in FortiGate.
 Configuration and Administration of NAS (Network attached Storage device) (QNAP, Synology and
Western Digital Systems and accessories).

 KFC & Taco Bell India (Bangalore)

 IT FIELD SUPPORT ENGINEER (Oct 2017 - May 2018)
 (Team Computers)
 Configuring and Troubleshooting the POS machines and POS printers
 Troubleshoot hardware and software issues of Servers, PC’s and Printers
 Providing support for the integrated music player software.
 Installing and configuring biometric devices on the server.
 Update and troubleshoot the issues with Display menu boards
 Installation and configuration of Symantec Antivirus.
 Troubleshoot the issues with the LAN.
 Update and modify the item lists.

 Quinze Technologies, Ernakulum, Kerala
 Customer Support Engineer (Nov 2016 - June 2017)
 Attending tender meetings of both governments & private sector.
 Customer support by both onsite and remote.
 Prepare Quotations and Technical documents.
 Troubleshooting of PC and heavy-duty printers.
 Onsite IT infrastructure projects.
 Computer System assembling, installation and servicing.
 System and application software installation
 Network and Server support.
 Interaction with clients and smart IT trouble shooting and resolution.
 Preparation of legal contract between Company and Customer. (As on the government rules.
 PROJECTS:
 IT Infrastructure project – Sabine hospital Ernakulum, India
 IT Infrastructure project - Silver Soft Cochin, India

TECHNICAL QUALIFICATION

 Windows Server
 Familiar with Windows Server 2019/2016/2012 R2/2008.
 Active Directory Domain Controller.
 Windows Server DNS.
 Group Policy.
 ISCSI and storage LUN’s.
 Knowledge in IIS Server.
 Network Attached Storages
 Familiar with Products of QNAP, Synology, WD and Lenovo.
 Setup and configuration of NAS
 Knowledge in Configuring Raid Levels and Storage pools
 ISCSI and fiber channel configuration along with windows server
 Data backup with RSync and RTRR and Syncbackpro tools.
  ERP-SAP Business One
 Installation and configuration of SAP B1 on user computers.
 Create users and assign license to the users
 Knowledge in approval levels and approval template.
 Knowledge in Warehouses and Bin Locations

 SQL Database
 Basic knowledge in SQL Commands
 Knowledge in maintenance plan, schedule database backup
 Recover database
 Office 365 Exchange Online
 Knowledge in types of license and features.
 Knowledge in POP3, and office 365 protocols.
 Knowledge about PS
 Create, modify and manage users.
 Knowledge in message trace, Shared Mailbox, Distribution Groups and email forwarding.
 Knowledge in Office reports, Export customized analytical reports.
 Monitor Usage and captive alerts proactively.
 Log support cases with Microsoft and follow up for the resolution.
 Knowledge in One drive.
 Knowledge about PST files, repair and reconfigurations.
 Prepare financial reports based on license(for Group of companies)
 Firewall
 Create and configure a new subnet
 Configure a new VPN Tunnel.
 Backup and restore of firewall.
 Knowledge in fortiddns.
 Capable to understand firewall policies.
 Cloud Storages
 Dropbox cloud storage.
 One Drive
 Antivirus
 FSecure-PSB
 Sophos Intercept-X
 Symantec
 Virtualization
 Basic knowledge in VMWare Esxi and Hyper-V
 Create and configure and test new virtual machines.
 Knowledge about virtual switches.
 Mount NFS Storage spaces with VM’s with NAS.
 Scaling VM’s if required.
ACADEMIC QUALIFICATION
 Bachelor of Computer Applications (2013-2016) from Kannur University, Kerala.
 Higher Secondary School (12th): 2013, Government of Kerala
 High School (10th): 2011, Government of Kerala
PERSONAL INFORMATION
 Date of birth : 17-12-1995
 Gender : Male
 Marital status : Single
 Languages proficiency: English, Malayalam, Hindi.
 Nationality : Indian