Marco Israel Moreno Salinas

Systems Engineer 

EXECUTIVE SUMMARY

 Over 10+ years of experience in the HW & SW administration and configuration in

Windows Desktop ( 7, 10,11) and Windows Server (2012, 2016, 2019) in IT
services and government companies.

 Over 8+ years of experience in virtual environments administration and

configuration in VMware and VMHypervisor.

 Experience on IT inventory and Asset management

 Experience with Azure ( implementation and Active directory Administration)

 Configuartion and Administration of the Google cloud domain service.

 +5 years of experience managing local teams.

 Windows Patching with WSUS Console and Config Manager, creation of scripts to
download the updates, force install, replicate to wsus console.

 Experience with Active Directory, GPO, GPupdate(force and sync), GPresult

 Builds physical a virtual Servers (Configuration of Raids, OS installation,

Remediating, enabling windows features and roles)

 SAN migration Windows Servers (Stand alone) physical and virtual, VMware
environment.
  Redomain activities. (Rename servers, change primary IP, Primary and secondary
DNS, and Domain).

 Used different tools like VMware vSphere.

 Knowledge in scripting (Powershell).

 IOS Devices Configuration and Support.

 MacOS technical support and Hardware fix for Mac Laptops. 

TECHNICAL SKILLS
Code Editors Visual Basic, .net
Cloud Services Google cloud, Azure
Virtualization Tools: VMware vSphere, VMware Workstation
Methodologies ITIL, SCRUM.
Operating Systems Windows, MacOS, IOS, ANDROID.
Network devices ASA firewal, Palo Alto, switches

PROJECT RELATED SKILLS AND TOOLS

 American Embassy: Manage inventory on an internal tool reaching 99% each year.

 American Embassy: Create the infrastrucure for the on services internal network
using VMHypervisor, and designing the network model.

 American Embassy: SAN migration of physical a virtual servers, running

robocopys, clone disks, configuration of raids,

 American Embassy: Server builds virtual with vmware and physical with HP&Dell
iLO, enable of windows features and roles and NIC teaming

 Amerivan Embassy: Redomain activities. (Rename servers, change primary IP,

Primary and secondary DNS, and Domain)
  Rapiscan & American embassy: Support to staff and production users, manage wsus
console, SSCM basic managing, active directory administration and office setup
around the country.

EDUCATION

Bachelor’s Degree in Computer Systems Engineer- Universidad del Valle de Mexico,

Mexico, 2011-2015.

CERTIFICATIONS AND CONTINUING EDUCATION

Training: 
 Cisco CCNA
 ITIL V2
 Azure basic Training for Account management and server domain config
 Google Chrome Cert. Training
 Vmware Configuration and adminitration
 Acitve Directory management
 Active Driectory Policy Management For Government security

PROFESSIONAL EXPERIENCE

Systems Admin – American Embassy - CA September

2016 – Till date

Responsibilities:
 Creation of Production Network account
 Mobile Device Configuration for remote work
 Worked on server Implementation and Infrastrucure Arquitecture on premises
 Creation SOP for remote and technical support configuration during COVID
 Created and developed Inventory Proces for a full Ownwership of the inventory
 Following tickets and requests 
 Updated high level design documents based on client requirements.
 Health checks on server and server update through wsus
 Domain server Configuariton
 Windows, IOS & MacOS support
 Keep all windows devices in security compliance.
 Network Configuration on Firewall and Switches
 AWS basic infrastructure configuration
 .net basic database management
Environment:
Shell, Visual code, Bitbucket, Windows 10, Vcenter, MACOS, IOS, windows
Server 2012, 2016, 2019

Technical Writer Team Lead – Compucom –Ameriprise- MN

October 2014–
Sept 2016
Responsibilities:
 Involved in Multiple projects as a Team lead of 10 persons
 Creation, deploy and tesstings of Technical suuport dabases in order to upgrade
HelpDesk SLA
 Automate HelpDesk Self solve problem resolve by using the created database.
 Work with Qualys scan to get and fix vulnerabilities.
 Support and contact with end user
 Report to management
 Following tickets and requests 
 Updated high level design documents based on client requirements.
 Support to other technician teams
Environment:
Service now, Windows 10, Internal tools for managing databases and QA of the Technical
writing team.

Rapiscan System Services - CDMX - Mexico Sept 2012 – Oct

2014
Systems Engineer Assistant- Help desk QA
Responsibilities:
 Build Servers with HP build tool and VMWare. (Configuring Raid ́s, OS
installation, remediating server, NIC teaming, Configuring basics Microsoft cluster
and patching server with HP tools).
 SAN Migrations, physical and guest servers, performing Vmotion and SVmotion,
performing failovers to the ms clusters to test.
 Redomain activities. (Rename servers, change primary IP, Primary and secondary
DNS, and Domain)
 Analyzing Raids and server healtchecks
 Rising and following incidents about applications
 Technical support for user son site and remote.
 Creation of database for HD SLA complaiance.
  Network configuration Switches and Firewall
Environment:
Physical and virtual Windows 10, Physical and virtual Windows server 2016, Vcenter.