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Mubarik Ali
Contact no. 09971915756
H No: -A-13, RANA House Gaurav Enclave, Dasna Ghaziabad -201001 (U.P)
Email: mac.cloud07@gmail.com
CAREER OBJECTIVE:
To get a suitable job where I can apply my skill to fullest of my strengths, to become a part of team and put my
efforts in building a successful team, To gain social status and self-esteem in my life.
SUMMARY
Overall 7+ years of experience in Server, Datacenter support, Server Administration, AD, DNS, DHCP, Troubleshoot
of windows (10 & 7), Windows Server (2008, 2012, 2016, and 2019), and Network Configuration & Maintenance.
Virtualization Technologies as VMware, Hyper-V, Nutanix.
IT SKILLS
Installation & Configuration of VCenter, ESXi 5.1, 5.5, 6.5 & 7.0.2
Installation and Configuration of Windows Server (2008, 2012, 2016, 2019), Network Configuration &
Maintenance.
Installation and Configuration and Management of Active Directory, DNS, DHCP , Infoblox
Security Patches Updates, OS & Software Updates.
Coordination and Negotiation with vendors and OEM as well.
Responsibilities
Providing AD/DNS/DHCP support in all over PAN India and Multiple GEO location.
Create DHCP Scope & Configure option as WPAD (252), Avaya IP phones option 176/242/ 43 etc, over
Window DHCP server & Infoblox as well.
BloxOne Endpoint also configure in our organization for security perspective for roaming users as WFH
in covid-19
DHCP Scope reservation & Modification, scope refresh once scope getting full as per user requirement.
Provide DHCP scope utilization status, lease details & logs as well as per requirement.
Create all kind of DNS records like A/MX/Cname/TXT & SRV record on Internal and Public DNS Server.
Create and configure DNS Forwarder as client requirement.
Creating DNS Zone & Subdomain as client requirement.
Create users & Groups in AD & Enable/Disable the ID & account as per user requirement.
Implementation &configure group policies as per client requirement.
We have updated OU details in AD as well as from Microsoft Identity Management Portal.
We are using CYBERARCK portal to access our AD /DNS/DHCP servers for security purpose.
We have Add users/computers in the Security groups from AD & MIM portal as well.
We have Set Password Never Expiry in Generic ID or service account from AD & MIM Portal.
Fetching all data like username, OS, Last Password reset, many objects & attributes of AD from Hyena.
Implementation & Configure OU creation /deletion/modification from DC as per requirement.
All Servers are integrated with RSA or SIEM for Security perspective.
BMC Remedy & Service Now are using for raise incident ticket /service request or Change request.
DHCP Scope migration from window server to Infoblox device.
Manage Servers from HYPER-V, VMWARE /vSphere /ESX/ILO & IDRAC as well.
Fetching logs from Wireshark tool once required for Troubleshooting.
Fetching logs from Netmon tool once required for Troubleshooting.
Configure iDRAC password reset & LDAP Configuration with iDRAC latest version as well.
Basic Knowledge of Azure Cloud & AWS cloud /ADFS as well.
Fetch the account lockout logs from RSA & Event Viewer.
Installation and Configuration of FTP Server, DFS Server, SAMBA Server.
All servers accessible through ARCOS Tool developed by ARCON Technologies for security perspective.
Manage Server patching activity and troubleshoot if patches not deployed via SCCM or Big Fix Client.
Fetching Replication report, Audit Policy, Password Policy on daily basis & troubleshoot if found issues.
June 2015 to April 2016 with Adecco India Pvt. Ltd support to FCBULKA Advertising Pvt ltd which is client of Dell.
Responsibilities
IT Support to End Users through Remote Session and troubleshoot the issues frequently.
User Email Account Creation on Exchange Server 2013 and Office 365.
Outlook Installation, Configuration and troubleshoot the related issues.
Handling Windows Server 2008R2 and 2012.
Installation and configuration of Antivirus SEPM client server on client machine and hosted all the client to
Server machine for taking updates automatically.
User handling like domain-id creation, deletion and modifying of new and existing employee on Active Direc -
tory.
Troubleshoot and configurations of the Network Printers.
Working on Incident and Request management through ticketing tool SUMMUS.
Responding & resolving ticket within as per the SLA.
Installing, Configuring & Troubleshooting Local & Network Printer and Wi-Fi Printer such as HP, Canon, Xerox
etc.
Installing, Configuring Bit-locker encryption in the laptops.
Installing, configuring all types of software’s at the user-end like Adobe CC, Photoshop, SAP GUI, etc.
Providing Network L1 Support to end customers like Switch and router connectivity issue, link issues etc.
Install SCCM patch on WIN-7, WIN-8, WIN 8.1
Manage Local Area Network, VPN.
Installation and configuration of One Drive for Business (Cloud service) for data backup of end-users.
Installation and configuration of Skype for Business, Share Point & One Drive of end-users.
Installation and configuration of SAP & Vantage.
Configure mapped Drive for user end and share folder with each other.
Providing Application support to end users manually or by communicate with vendors.
Providing cumulative integrity support of LAN/WAN on Data Centre.
System Allocation to new or existing employee according to checklist.
Providing desktop support remotely using tools like Remote Desktop Connection, Ammy admin,
Team viewer, BOMGAR, show my pc etc.
Installation and configuration of Virtual Machines on the Virtual tools like Hyper – V and VM ware.
Install and Configure Cisco and Linksys Access Point and check the wan connectivity.
Manage Client Meeting in conference room with Con- Call, video and audio conference call.
Call logged with Vendor like DELL due to HDD crashed or Mother board faulty, related to Hardware.
Maintained regular IT assets inventory and keep on regular updated.
Management of Video Conferencing equipment’s and Video Conferencing Rooms .
ACADEMIC QUALIFICATIONS:
BCA from Indira Gandhi National Open University New Delhi in 2006-12.
10+2 from Saharanpur U.P Board in 2003.
10th from Saharanpur U.P Board in 2001.
PERSONAL DETAILS
DECLARATION:
“I hereby declare that all the above-mentioned information is true and correct up to my knowledge and
belief and I bear the responsibility for the correctness of the above-mentioned particulars.”
Date …………...
Place……………
MUBARIK ALI