T. Jagadeesh E-mail: mailinjagan@gmail.

com
Hyderabad Phone : +91 9492447656

Objective:

Intend to build a career with leading corporate and support Tier IV data centers with
commitment & dedication, which will help me to explore myself fully and realize my
potential. Willing to work as a key player in challenging & creative environment.

Summary:

IT Professional with 5+ years of experience in System Administration on Windows/

Microsoft Exchange/ Exchange online / O365/ AAD/ Microsoft Teams Platform. Major
strengths include a strong knowledge in Administration of Windows
2003/2008/2012/2016 domains, MS Exchange 2010/2013/2016, Office365 Migration and
Maintenance, other application services.

Academic Qualifications:

BTech in Computer Science from JNTUH

MTech In Computer Science from JNTUH

Employment Summary:

 Currently working with ‘QualComm’ as IT Consultant from Oct 2016 to till

date…

Current Job responsibilities:

 Administration, Troubleshooting and Monitoring Active Directory.

 Troubleshooting Windows 2008/2012/2016 DNS and DHCP Problems.
 Upgrading Windows 2003 to Windows 2012
 Administration, Troubleshooting and Monitoring windows 2008 R2 and 2012 R2
servers (more than 4780 servers Physical and Virtual) in QualComm Data centers.
 HP high end blade and rack server’s administrations including firmware upgrades
to the hardware supplied by OEM.
 Managing Active Directory for different Clients managed by EOC.
 Transition of Exchange 2010 to Exchange 2013, with more than 17000 user
Mailboxes in 9 Sites.
 Supporting Exchange 2013 mailboxes to Office 365 in staged migration.
 Support ADFS and Dir Sync if there are any sync issues.
 Support Outlook, Teams Client issues to end users remotely.
 Group Policies, AD issues in Windows 2008/2012 domains.
 Administration of HP Altirs for installing windows server Images on blade
 servers.
 Installation of Windows Virtual Server using Templates, Taking snapshots
whenever required before application upgrades.
 Performing Snapshots, Cloning, Cold Migrations and Hot Migrations.
 Experience in VMotion and Storage VMotion
 Good knowledge in deploying new VM’s using an existing VM template.
 Configured and maintained Distributed Resource Scheduling (DRS) and High
Availability (HA) clusters with the help of VMware best practices.
 Monitoring VMware ESX hosts and the virtual machines health status,
performance and generating reports daily.
 Fine-tuning and Load Balancing IIS, RDS, Terminal Services on Windows 2008
R2 and 2012 R2
 Preparing SOP and Training materials and evaluating with the team facilitator
 Preparing the Root Cause Analysis for any P1 and P2 issues as raised by Problem
Management team.
 Coordinating with remote teams and clients for various issues and providing
solutions across the company by its offices and client places
 Server Virtualization Physical to Virtual both on Hyper-V and VMware.

Technical Skills:

Installation & Support for:

 Installation of Win 2008/2012, Win XP, 7, 10 Client Operating Systems.

 On hand experience in Creating, managing VM’s via VSphere and VCenter.
 Installation, configuration, management of Exchange 2010/2013/2016.
 Creation of Email accounts, providing permission for the users accounts as
required on NAS filers and Delegate rights.
 Installation and configuration of Windows Hyper-V.
 File system monitoring, Analysis of Log Files.
 Configuring, Managing DNS, DHCP, AD servers.
 Patch Management for Windows platform.
 Installation, upgrades, query and removing of software packages.
 Security administration and setting up security policy.
 Managing Disk Space on the Servers.
 Configuration of messaging and collaboration client software’s such as Microsoft
Outlook, Lync, Teams, Onenote Etc…
 Configuration and basic administration of common networking services like DNS,
FTP, TCP/IP.
 Hardware installations for Servers & Desktops.
 User Management, Adding Software packages for Windows.
 Exposure:

 Messaging servers: Microsoft Exchange Server 2010, 2013, 2016

 Blackberry enterprise servers 4.0, 5.0
 Network operating systems: Windows 2003 Server, 2008 R2, 2012 R2, 2016.
 Desktop operating systems: Windows-XP, Windows 7, Windows 8
 Firewall and proxy servers: Microsoft ISA Server 2004/2006, Forefront TMG
 Tools : WSUS, HP Altris, TSM Backup, HP SIM, Tivoli Monitoring
 Ticketing tools: Remedy, Service Now
 Technologies : Office365, Hyper-V, VMWare
 Interaction with Vendors & Service providers for carrying out planned activities.

Personal Profile:

Name : T Jagadeesh
Date of Birth : 10th May 1987
Nationality : Indian