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Email: xxxxxxxxxxxxxx Mobile No: +xxxxxxxxxxxx

LinkedIn:XXXXXXXX

Career Objective:

To be a Software Engineer where I can contribute my skills and experience to the further
development of the organization and achieve growth in my professional career.

Professional Summary:

 Around 2 years of experience in in the areas of Windows Administration.

 Extensive Experience in IT Infrastructure Management that includes implementation and
administration.
 Managing Active directory services on windows server 2008 and DNS, DHCP servers.
 Group Policy Administration, Implementation Of Group Policy
 Actively involved and key responsible in maintaining more than 9000+ Servers
 Monitoring hardware performance and system performance
 Handling servers with IBM RSA \ HP ILO and VMware Client.
 Creating \ removing snapshots before \ after major activities.
 Analyzing and investigating the events, preparing Incident Report and RCA for Critical and
problem tickets.

Current Assignment: HCL TECHNOLOGIES, Windows Administrator April 2017 till date.
wintel admin

 Supporting windows 2003, 2008 2012 and 2016 servers.

 Restore files and folders server level upon user request
 Installed software patching, upgrading and maintenance of operating system
 Working on Critical, high break fix incidents.
 Problem Escalation and Progress Monitoring , RCA
 Troubleshooting TSM (Tivoli Storage Manager) related issues
 Managing users and groups in Active Directory User Account Administration in AD
 Coordinating with vendors for replacement of failed hardware and managing servers with
HPSIM.
 Server management which involve installing, maintaining and upgrading servers.
 Hands-on experience supporting MS Exchange 2010 in an enterprise-level environment.
 Exchange Recipient Administration
 Support on Messaging Policy and Compliance
 Configuring and Managing Email clients for MS Exchange Server
 Mobile Technology (Black Berry Enterprise Server Express , ActiveSync)
 Hands on experience 0n VMware vSphere5 ESXi Server with HA
  Proficiency in TCP/ IP, DHCP & DNS configuration & administration
 Planning and Implementing Active Directory Services and Group Policies

Personal Details: