Sharjeel Ur Rehman

Gulfishan Housing Society, Near E-mail: sharjeel.softtricks@gmail.com

Allied Bank, Malir Halt, Karachi Phone: 0303-5024517

WORK Tata Best Foods Limited 05-July-2021 — Present

EXPERIENCE IT Officer
Installing and Configuring Computer
Hardware,Software,Systems,Networks,Printers and Scanners.
Planning and Undertaking Scheduled Maintenance,Upgrades & backup
Managing File Server 2003
Managing Domain Server 2008 / Active Directory & DNS
Managing Cloud Base Web-mail/Outlook For Clients Emails
Configuring Oracle ERP at user End
Resolving User end Issue and Requirement
Maintaining Zebra Bar-code Printers
Managing Frozen/Chiller 3U3 System (SIT RAD Remote Management Software)
Managing Bio metric Machines And ACE POLL Application for Employees
Attendance
Upgraded All unbranded i3 Systems from windows 8.1 to Windows 10
Investigating, diagnosing and solving computer software and hardware Faults
Repairing equipment's and replacing Parts
Managing Stocks Of I.T Equipment's
Maintain Complaint Records Using In-House Help Desk System.
Working with Vendor Support contacts to resolve technical problems with desktop
Computing Equipment and Software
Troubleshooting Of LAN/WAN.
Network designing and Physical Fiber and CAT 6 cable Laying.
Assist in Networking and Server Installation And Configurations.
CCTV Installation and Configuring. (IP/Analog).

FRIENDS COTTON PRODUCTS 24-Nov-2020 — 02-July-2021

(Towel Manufacturers)
IT Support Officer (Contract)

Installation of Windows and Updated Software's

Installation Of System's Hardware's(Rams, Hard Drives)
Resolve Attendance Device Issues ZKTeco
Co-ordinate with Software Team for Resolving the Queries About HRMS and ERP
System
Taking Bakups Of Databses into External Data System of Microsoft SQL Server
2016
Ms Office (Configure Outlook Emails)
Network Printers And Photo Copier Machine Maintenance Refilling Through
Vendors
Configuring And Backups of Email Accounts Of Office Staffs
CCTV Cameras Connectivity
Resolve issues of Microsoft operating systems(Windows 7 ,Windows 10)
Setting Up the Switcher's , Routers and FIrewall (TMG)

Sharjeel Ur Rehman 1
 Windows Server (2008 R2)
Secure Network Systems through Antivirus
Network cabling and Crimping RJ45 Connectors and BNC Connectors For CCTV
Cameras
Microsoft Visual studio 2005, 2012
Purchase of IT Equipment and software in line within agreed budgets through
Specified Vendors Configuring And Backups of Email Accounts Of Office Staffs

Kinetic Worldwide (Pvt) Ltd. 26-June-2016 — 13-Oct-2020

(Advertising Media Company)
Network Engineer

Manage and configure all Desktop & Laptop

Installations and Maintenance of Windows & Software.
Good practice/Working of technical management, information analysis, and
computer hardware/software systems
Installations and Maintenance of Windows Server 2008,2012 & 2016.
Troubleshoot necessary software & hardware errors.
Installing, setting, and supporting network equipment,including
routers,switches,cabling,servers
Installing of wireless device and Firewall (TMG and PfSense),LAN,WAN,DNS and
DHCP.
Investigating faults in the network.
Manage Network Printers and Scanners.
Intermediate level knowledge / Work on of Microsoft Active Directory, user rights
rules & Group policies.
Manage and set Emails (MS outlook).
Managing CCTV cameras.
Keep inventory of equipment, software, and licenses(Windows, Anti-virus)
Network administration (including backup, security management, user account
management, e-mail systems and application support)

SoftTricks I.T Solutions 18-Feb-2014 — 20-June-2018

IT Officer
Updating and monitoring IT user accounts.
Maintenance & management of the Critical Windows based Server Environment.
Maintaining up to date Antivirus levels on all machines company wide.
Working on Active Directory accounts, configuration of laptops
Managing and monitoring of backups in multiple locations
Providing maintenance support and break-fix solutions.
Follow Documented processes i.e. implementing change control
procedures Producing reports for senior managers.
Providing technical support via helpdesk systems for a wide range of internal &
external applications.
Troubleshooting technical problems and implementing solutions.
Configuring And Backups of Email Accounts Of Office Staffs
Responsible for the fast and accurate troubleshooting of reported faults.
Enthusiastic and able to interact with departments and personnel at all levels.
Working of Networking (such as TCP/IP switches and routers).
Knowledge of installation, troubleshooting and configuration of PCs and software.
Working of standard computer languages.(On Basic Level HTML,CSS , Java Script
)
Undertaking and completing projects on your own initiative.

QUALIFICATIONS B.Sc (Computer Science)

Sindh University ,Jamshoro

Sharjeel Ur Rehman 2
 Intermediate

P.E.C.H.S Degree Sci. College

Computer Training Certificate (D.I.T)

Roshi Computer Institute

PERSONAL INFO Date OF Birth : 07-June-1992

Maritial Status : Un-Married

REFERENCES Reference available upon request.

Sharjeel Ur Rehman 3