Question 1 - Signs in Child: number:

very aware/jumped at saw outside 30

biting nails 23
very quiet, not talking, withdrawn 22
facial expression-worried, nervous 19
tapping foot 11
interpertive comments 8
agitated 7
head down 6
no communication with mother 6
staring at door 5
tensed up 4
looking to mother for reassurence 4
sitting very close to mother 2
looking around 2
supporting arm(comfort) 2
looking at floor 2
watching nurse anxiously 1
jumped closer to mother at sound of saw 1
no eye contact 1
uneasy 1
hunched over 1
body language contradicting verbal language 1
nervious smile 1
leant away from nurse 1
not smiling 1
rapid breathing 1
didn't ask questions 1

Nervous reaction 31
Nervous mannerism 41
Communication 33
Expression 20
Eye reaction posture 26
Question 2 - Signs in Mother:
Fidgeting (bag, phone, etc)
Jumped/screamed at sound of saw
Foot/leg tapping/shaking
Agitated
not communicating with child
not comforting child
quiet
stood close to child in room
tense
Hugging/clinging on to daughter
unsure
shaky
watched nurse
Hands shaking
inter-twining her fingers
"babbling" when talking to nurse
not asking questions
arm around daughter for support
no eye contact
biting her lip
number: Question 3 - Strategies of nurse:
38 Explained procedure
23 Reassured child/mother
17 communicating with child/mother
15 Telling/showing child it would not hurt
8 Explained how machine worked/what it was
6 Introduced herself
3 Recognised the child/mother was nervious
2 Eye contact
2 Checking if child was nervious/ok
2 Warned child that the saw was loud
2 Informal/friendly communication
2 Told child how it would feel (tickle sensation)
1 Good tone of voice (calm, friendly)
1 Showing courtesy/being friendly
1 Verbally distracted child
1 Good body language
1 Attempted to make child comfortable
1 Explained how childs arm would look
1 Use of touch
1 Explained aftercare
Smiling
Asked if child had a cast removed before
Joking about machine looking like a hoover
 number:
34
11
10
10
what it was 9
9
nervious 7
6
5
5
5
e sensation) 5
4
3
2
2
2
2
2
2
1
1
e a hoover 1