Job Descriptions Accounting

Oriental Hospitality Consultants – OrientalHospitality.
com
JOB DESCRIPTIONS – ROOM DIVISION - ACCOUNTING
AGENDA
1.01 Financial Controller
1.03 Chief Accountant
1.04 Credit Controller
1.05 Cost Control Officer
1.06 Accountant
1.07 Accounts Payable
1.08 Accounts Receivable Supervisor
1.09 Accounts Receivable Clerk – Collector
1.10 Cashier Supervisor
1.11 General Supervisor
1.12 Outlet Cashier
1.13 Purchasing Manager
1.14 Purchasing Executive
1.15 Purchasing/Receiving Supervisor
1.16 Receiving/Purchasing Supervisor
1.17 Pay Master
1.18 Purchasing Agent
1.19 Store Supervisor
1.20 F&B Store man
1.21 Receiving Clerk Store Man
1.22 Cost Analyst
1.23 Day Audit
1.24 Financial Controller Confidential Secretary
1.25 IT Manager
Oriental Hospitality Consultants – OrientalHospitality.com
Resort & Spa
Job Description
JOB TITLE : FINANCIAL CONTROLLER
DEPARTMENT : Accounting
REPORTS TO : General Manager

Managing Director
SUPERVISES : Accounting Staffs.
JOB SUMMARY :
1. Ensure all internal and external reporting functions are managed in a timely accurate and
professional manner and in line with hotels schedule and policy.
2. Reconciliation of all Balance Sheet Asset and Liability accounts to ensure owners
investment recorded and managed in line with hotels policy.
3. Maintaining staff, to ensure that all sections of Accounting Department’s staff are
functioning properly and efficiently as per standard Policies and Procedures.
4. Assist in the preparation of outlook forecasts/budgets for future planning.
DUTIES AND RESPONSIBILITIES:
Responsibilities and duties for this position shall include, but not be limited to, the following areas
and activities. At management discretion, direction may be given for tasks outside the scope of
work described.
The duties are:
1. Preparing and/or reviewing daily, weekly and monthly reports in accordance with
reporting calendars hotels Finance Policy, ensuring that all reports are submitted on a
timely basis and accurate.
2. Hiring, training and evaluating of the Accounting Department’s staff performance.
3. Reviewing hotel Management Agreement to ensure compliance.
4. Liaise with other departments re : Policies and Procedures compliance.
5. Preparing schedule and reports as requested by the Owners.
6. Training/counseling with other Department Heads re : Outlook and profitability.
7. Taxation :
Reviewing all tax matters to ensure that all tax calculations are in line with
the Tax Regulation and submitted to the Government Office in a timely manner as :
Monthly Tax Payments :
 Expatriate and Local Employee’s income Tax Payable

 Value Added Tax (VAT)
 Withholding Tax on company Fees
 Retail Tax (PB.1)
 Withholding Tax on Professional Fees
 Other Withholding Taxes
Annual Tax Returns :
 Expatriate and Local Employee’s income Tax Payable

 Value Added Tax (VAT)
 Withholding Tax on Sheraton Fees
 Retail Tax (PB.1)
 Withholding Tax on Professional Fees
 Other Withholding Taxes
8. Assist in handling of Internal/External Audit as well as the Tax Audit to prepare the
information as requested by the concerned parties. Oversee the completion of in house
audits (Payroll, Cashier, etc).
9. Preparation of Fiscal Budget, Manpower and reforecast.
10. Preparation of any special analysis as may be requested by Head Office and Department
Heads.
11. To be responsible for operationally running the Accounting Department, and in this role,
ensure that General Manager and Excom are informed on financial issues relating to the
hotel.
12. To keep confidentiality.
13. Instigate monthly Communication Meeting.
14. To motivate staff, giving a feeling of team spirit and pride.
15. To follow the Hotels Code of Conduct.
The responsibilities are:
1. Controlling of accuracy of any tax calculations, and timely payments, to avoid any tax
penalties, tax administration fines and interest on tax payable.
2. Minimize idle money by investing funds available, looking to the competitive interest
rates of Short Term Deposit given by Banks to generate owner income.
3. By improving the employee’s attitude, discipline, sense of belonging, sense of
responsibility and knowledge to maximize productivity, reduce staff turnover.
4. Minimize risk of error/fraud in pay preparation and cashiering through regular audit and
Administration of internal controls.
5. Involvement and participation in profitability analyzing and planning.
6. Ensure that staffs are given training to meet the requirements of the job.
7. Liaise with other Departments re: Policy compliance.
8. To keep confidentiality.
JOB PROFILE
SKILLS AND KNOWLEDGE REQUIREMENTS
- Fluent communicate in English writing and speaking.
- University graduate.
- Good accounting knowledge
- Has experience minimum 2 years in Financial Controller position at 5 star hotels.
- Good Computer knowledge.
- Accurate and precise in figure.
DESIRABLE QUALIFICATIONS
- Must be able to contact with all levels of personnel within the hotel.
- Male or female with age range 30 – 45.
- Good attitude, well groomed and good appearance.
- Honesty – Integrity.
- Open minded & reliable
WORKING CONDITIONS
Office hours is as determined for the category of Accountant and willing to work long hours
during month end or year end closing.
NEEDED ATTRIBUTES
Attitudes:
High achiever, self-motivated, clear thinker, analytical. Have a good sense of humor and able
to work long hours, effectively and communicate well with people at all levels.
Temperament:
Calm, Sociable, Have sense of Humor and Adaptable.
BUSINESS ETHICS
The ...............team always believes and behaves in the following:
We have pride in the work we do, how we present ourselves, and how we communicate with
our guests and our colleagues.
We always find the best way to solve a problem for a guest or a colleague.
We work closely with our colleagues in all departments to deliver the highest quality of
service on
all occasions.
We always think of new ways to surprise and delight our guests.
We treat guests and colleagues fairly – everyone is important.
We are proud to represent our hotel and our country to guests from all over the world.
We are happy to talk to our guests when they ask us questions about our hotel and about
Thailand.
CONFIDENTIALITY
The hotel requires that you will not (either during or after your employment), divulge
any
Information acquired by you about the company, its customers and associated business
to any
Third party without express authorization from Senior Management of the hotel.
Since the tasks and SOP’s are increasing, and will be revised at a later stage, it is
understood
That there will be some additional and new attachments in the future as the business
will be
Increasing and customer’s expectations will be even higher, therefore new tasks will
Added, as it shall be required.
I have read, understood and agree to this job description, all my duties and
responsibilities.
Employee:…………………………………. Signed: …………………………… Date: ........
Department Head:………………………… Signed: ………………………...... Date
Personnel Manager:………………………. Signed: …………………………… Date: …

Resort & Spa
Job Description
JOB TITLE : CHIEF ACCOUNTANT
REPORTS TO : Financial Controller.
SUPERVISES : Accountant, General Cashier, Paymaster, Account Payable.
JOB SUMMARY : The preparation of financial accounts on a monthly/yearly

basis and the reconciliation of Balance Sheet accounts in accordance with Hotels
Finance Policies. Oversee the day accounting functions, to ensure timely and accurate
input to the reporting timetables.
Responsibilities and duties for this position shall include, but not be limited to, the following
areas and activities. At management discretion, direction may be given for tasks outside the scope
of work described.
The duties are:
- Prepare general ledger journal.

- Review General Ledger and Departmental Income Statement output from Computer.
- Review Daily Revenue Journal before distributes to other department.
- Attend to the daily administration of the accounting office and identify and resolve
problems in conjunction with respective members of staff.
- Co-ordinate and prepare Profit and Loss and Balance Sheet financial statements
monthly, to meet reporting timetable.
- Participate as requested in stocktakes of beverage, general inventory.
- Co-ordinate and manage Controller Department archiving system.
- Reconcile Asset and Liability accounts as designated monthly.
- Reconcile all of Bank account on monthly basis.
- Additional tasks as required by the Financial Controller.
- Co-ordinate and supervise compliance to Accounting checklist.
- Assist in preparation of Taxation Returns.

- Assisting the preparation of the Profit and Loss forecast of financial performance
(outlook) on a monthly basis, for the following month.
- Assist in monitoring the Hotel’s compliance to Corporate and internal Policies &
Procedures and to recommend new Policies & Procedures when necessary.
- Ensure that staffs are given training to meet the requirements of the job.
- Administer internal controls to minimize theft/fraud and maximize profitability.
- Participation in profitability analyzing and planning.
- Identify cost saving/revenue generating opportunities to improve the hotel
profitability.
- Routine reconciliation of Balance Sheet and Bank accounts ensures the profit and loss
reported is a true and fair representation of the hotel’s performance.
- Liaise with other Departments re : Policy compliance.
- Minimize risk of error/fraud in pay preparation and cashiering through regular audit
and Administration of internal controls.
- To keep confidentiality.
JOB PROFILE
- University graduate.
- Has experience minimum 2 years at 5 star hotels.
WORKING CONDITIONS
Office hours is as determined for the category of Chief Accountant and willing to work long
hours during month end or year end closing.
NEEDED ATTRIBUTES
Aptitudes:
Temperament:
BUSINESS ETHICS
service on all occasions.
Thailand.
CONFIDENTIALITY
any
to any
understood
will be
responsibilities.
Employee:…………………………………. Signed: …………………………… Date: .....
Department Head:………………………… Signed: …………………………… Date:.....

Resort & Spa
Job Description
JOB TITLE : CREDIT CONTROLLER
REPORTS TO : Financial Controller
SUPERVISES : Collector
JOB SUMMARY : Responsible for all aspects of credit control as well as

processing of the daily accounts receivable transaction to ensure collectibility of all
receivables in line with Hotels Finance Policy. Although functionally, he does not report
to the A/R Supervisor, it is necessary that the works very closely with him.
and activities. At management discretion, direction may be given for tasks outside the scope of work
described.
The duties are:

- To follow up collection of A/R regularly in a firm but diplomatic manner calculated
to produce results and at the same time maintain good relations with the
customer/guests.
- To review the supporting document and verify the accuracy of the balances of
receivable.
- To recommend write off uncollectible accounts.
- To report immediately any unfavorable information received affecting a customers

credit standing so that appropriate action may be taken.
- To report directly to Financial Controller, all matters affecting credit and collection.
- To ensure that accounts, statement, and follow up letters are mailed on timely basis.
- To prepare the list of slow payers, skippers, etc.
- Register commissions due to the authorized travel agent.
- To conduct Monthly Credit Meeting

- Together with Account Receivable Supervisor maintain & control System Accounts
Receivable
- Monitored that Credit Policy as adopted by the hotel is thoroughly implemented &
followed up.
- Make sure that invoices and statement of accounts are sent out regularly.
- Make sure all necessary information has been advised to Financial Controller for
account exceeding more 30 days.
- Minimize the risk of Fraud and Error in Accounts Receivable.
- To manage the Accounts Receivable Aging List to ensure that collections are made in
timely manner with no less than 90% of total debt in current and 30 days.
JOB PROFILE
- Must be able to communicate in English writing and speaking and other languages
that are an advantage.
- Preferably with Accounting Background.
- Experience in Back Office or Accounting at least 1 – 2 years.
- Computer Literate.
- Must be able to contact with all levels of personnel within the hotel and with the hotel
guests.
WORKING CONDITIONS
Office hours is as determined for the category of Credit Controller staff and willing to work
long hours during month end closing.
NEEDED ATTRIBUTES
Aptitudes :
Temperament :
BUSINESS ETHICS
service on
all occasions.
Thailand.
CONFIDENTIALITY
any
to any
understood
will be
responsibilities.
Employee:…………………………………. Signed: ……………………………Date: .......
Department Head:………………………… Signed: ………………………… Date:……
Personnel Manager:………………………. Signed: …………………………… Date: ........

Resort & Spa
Job Description
JOB TITLE : COST CONTROL OFFICER
SUPERVISES :
JOB SUMMARY : To assist Cost Analysis providing report for daily and monthly
cost of
Food and Beverage as well as all store items inventory.
described.
Daily Duties:
- Compare original storeroom requisition against copy from area requisition to
eliminate alterations.
- Evaluate Butcher shop requisitions.
- Evaluate inter-kitchen transfer.
- Summarize beverages for cooking and food to bars.
- Summarize and reconcile direct food & bar issues.
- Calculate the cost of office’s meals.
- Prepare daily Food and Beverage cost report.
Monthly Duties:
- Take physical inventories in the Food - Beverage, Spa and Engineering storerooms.
- Check any difference of actual physical inventory and book inventory and prepare an
over/short list.
- Price, extend and total the storeroom inventories.
- Summarize recapitulation of purchases and reconcile the total figure with the Cost
Analysis staff.
- File all documents and work papers of the previous month.
- Responsible under the direction of the Cost Analysis, to safe guard the company’s
investment in Food and Beverage inventory and also for all store items.
- To provide management with accurate and timely operational cost figures.
- To keep costs in line with what they should be (budget) and attain the maximum
gross profit on food and beverage sales.
- Eliminate waste, pilferage or losses of food and beverage.
- Lower the cost without reducing the established quality or quantity of the portions.
- Make it possible to supply better food and drinks without increasing the cost.
JOB PROFILE
- Able to communicate in English writing and speaking is an advantage.
- Good accounting knowledge.
WORKING CONDITIONS
Office hours is as determined for the category of Cost Control Officer and willing to work
long hours during month end and year end closing or inventory.
NEEDED ATTRIBUTES
Aptitudes :
Temperament :
BUSINESS ETHICS
service on
all occasions.
Thailand.
CONFIDENTIALITY
any
to any
understood
will be
responsibilities.
Employee:…………………………………. Signed: …………………………… Date:...........
Department Head:………………………… Signed: …………………………… Date:…....
Personnel Manager:………………………. Signed: ………………………….... Date:……

Resort & Spa
Job Description
JOB TITLE : ACCOUNTANT
SUPERVISES : Account Receivable Supervisor.
JOB SUMMARY : The preparation of financial accounts on a monthly/yearly

basis and assisting reconciled of Balance Sheet accounts in accordance with hotels
Finance Policies. Oversee the day accounting functions, to ensure timely and accurate
input to the reporting timetables.
described.
The duties are:
- Prepare General Ledger journal.

- Review the Account Receivable Payment and adjustment journal if necessary.
- Review Daily Revenue Journal before distributes to other department.
- Attend to the daily administration of the accounting office and identify and resolve
problems in conjunction with respective members of staff.
- Review the Fidelio account (PM and Trash) and reconcile accordingly and minimize
the unidentified amount.
- Participate as requested in stocktakes of beverage, general inventory.
- Additional tasks as required by the Financial Controller.
- Co-ordinate and supervise compliance to Accounting checklist.

- Ensure that staffs are given training to meet the requirements of the job.
- Administer internal controls to minimize theft/fraud and maximize profitability.
- Identify cost saving/revenue generating opportunities to improve the hotel
profitability.
- Assisting the Chief Accountant to reconcile of Balance Sheet and Bank accounts
ensures the profit and loss reported is a true and fair representation of the hotel’s
performance.
- Liaise with other Departments re : Policy compliance.
- Minimize risk of error/fraud in pay preparation and cashiering through regular audit
and Administration of internal controls.
JOB PROFILE

Fluent communicate in English writing and speaking.
Accurate and precise in figures.
Good accounting knowledge
Must be able to contact with all levels of personnel within the hotel.
Good attitude, well groomed and good appearance.
Honesty – Integrity.
Open minded & reliable
EXPERIENCE:
At least 5 years in 4 or 5 star properties
COMPUTER LITERATE:
Good Computer knowledge.
EDUCATION:
University degree
AGE:
Minimum 25 - 30 years old
WORKING CONDITIONS
Office hours is as determined for the category of Accountant and willing to work long hours
during month end or year end closing.
NEEDED ATTRIBUTES
Attitudes:
Temperament:
BUSINESS ETHICS
service on
all occasions.
Thailand.
CONFIDENTIALITY
any
to any
understood
will be
responsibilities.
Employee:…………………………………. Signed: …………………………… Date:.........
Department Head:………………………… Signed: …………………………… Date:……
Personnel Manager:………………………. Signed: …………………………… Date:……

Resort & Spa
Job Description
JOB TITLE : ACCOUNTS PAYABLE
SUPERVISES :
JOB SUMMARY : Control the regular payment of all expenses of the Hotel.
described.
The duties are :
- Verify all items on purchase orders, receiving records and invoices of the suppliers.
- Verify all items on the returned merchandise and credit notes of the suppliers.
- Prepare the payment voucher for all hand cheques.
- Prepare the payment voucher for A/C Payable trade and accounts distribution of all
invoices and credit note of the suppliers.
- Prepare cheques for all payment and transmit for signature to Financial Controller
with payment voucher and all necessary supporting documents.
- Check monthly supplier statement against accounts payable record.
- Keep and up-date accounts payable in case of payments by installments.
- Check the calculation on A/C Payable envelope F&B Purchase.
- Maintain and Control Fidelio System Accounts Payable.
- Check and Make sure that all of expenses allocate as per proper account.
- To ensure all expenses paid are authorized by the relevant Department Heads to
ensure payment does not occur for goods not authorized.
- Arranging payment according to supplier terms.
- Reconciliation of Account Payable Trade Creditor control account in General Ledger

to aged of payables report.
- Review quarterly the outstanding cheques register.
JOB PROFILE
- Accurate and precise in figures.
- Good attitude and well groomed.
WORKING CONDITIONS
Office hours is as determined for the category of Account payable staff and willing to work
NEEDED ATTRIBUTES
Aptitudes :
Temperament :
BUSINESS ETHICS
service on
all occasions.
Thailand.
CONFIDENTIALITY
any
to any
understood
will be
responsibilities.
Employee:…………………………………. Signed: ……………………………Date: ...........
Department Head:………………………… Signed: …………………………. Date:……
Personnel Manager:………………………. Signed: ……………………………Date: ……

Resort & Spa
Job Description
JOB TITLE : ACCOUNTS RECEIVABLE SUPERVISOR
REPORTS TO : Financial Controller, Accountant.
SUPERVISES : Account Receivable Clerk .
JOB SUMMARY : To record all amounts due to Hotel by guests, concessionaries

tenant and employees. Work closely and co-ordinate with Credit
Controller.
described.
The duties are :
- Check all amount cheques are posted correctly with supporting documents.
- Balancing daily transfer to city ledger, posting editing and updating to accounts
receivable system.
- Reconcile all credit card charges to payments received.
- Check and make sure that grouping of account receivable agree with the respective
credit facilities number.
- Prepare and sending invoices within 48 hours after guest departure or at the earliest
possible time.
- Preparing, distributing invoices for employee city ledger accounts monthly.
- Preparing and posting rebates and recording.
- Print out the monthly Aging report and distribute to all concerned.
- Together with Credit Controller maintain and control Fidelio System Accounts
Receivable.
- Make sure invoices and statements of accounts are submitted to Credit Controller.
- Make sure all necessary information has been advised to Financial Controller for
account exceeding more 30 days.
- Make sure every month that the different classifications of A/R agree with the
respective control cards and prepare and aged trial balance of all accounts receivable.
- To manage the Accounts Receivable Aging List to ensure that collections are made in
timely manner with no less than 90% of total debt in current and 30 days.
JOB PROFILE
guests.
WORKING CONDITIONS
Office hours is as determined for the category of Account Receivable staff and willing to
work long hours during month end closing.
NEEDED ATTRIBUTES
Aptitudes :
Temperament :
BUSINESS ETHICS
service on
all occasions.
Thailand.
CONFIDENTIALITY
any
to any
understood
will be
responsibilities.
Employee:…………………………………. Signed: …………………………… Date..........
Department Head:………………………… Signed: …………………………… Date:…
Personnel Manager:………………………. Signed: …………………………… Date…

Resort & Spa
Job Description
JOB TITLE : A/R CLERK - COLLECTOR
REPORTS TO : Credit Controller.
SUPERVISES :
JOB SUMMARY : Ensure timely billing of accounts and maintain receivable

records.
described.
The duties are:
- Collection to Travel Agent/Company.

- Handling conference such as run-down meeting with the Organizer and Convention
Department, billing, prepare invoice and sending invoice to the concern Organizers.
- Respond to customer (Travel Agent and Organizer) queries as requested.
- Preparing, distributing invoices for employee city ledger accounts monthly.
- Preparing, distributing and filing invoices for all check out with balance account (FIT,
GIT, Conference)
- Preparing, distributing and filing for all tenant telephone and rental invoices monthly.
- Reconciliation of account when necessary
- Reminding due accounts.

- Ensure all accounts are invoiced in an accurate and timely manner to facilitate.
- Identity potential problems and bring them to the attention of the Credit Controller
and Financial Controller.
JOB PROFILE:
- Able to communicate in English writing and speaking is advantage.
- Driving license is necessary.
WORKING CONDITIONS
Office hours is as determined for the category of A/R Clerk – Collector and willing to
work long hours in case of urgent appointment from company for collection.
NEEDED ATTRIBUTES
Attitudes:
Temperament:
BUSINESS ETHICS
service on
all occasions.
Thailand.
CONFIDENTIALITY
any
to any
understood
will be
responsibilities.
Department Head:………………………… Signed: …………………………… Date:…..
Personnel Manager:………………………. Signed: …………………………… Date: …..

Resort & Spa
Job Description
JOB TITLE : CASHIER SUPERVISOR
SUPERVISES : Outlets Cahiers
JOB SUMMARY : Train outlets cashiers and to organize and supervise their work
described.
The duties are:

- Prepare the checks/bills and distribute to every outlets cashier and make sure that are
enough to cover during operation.
- Coordinate with General cashier for small change and distribute to outlet cashiers.
- Request additional house bank during weekend/public holiday and distribute to every
outlet cashiers.
- Monitoring stock of checks/bills, stationary for cashier and cigarettes.
- Resolve any problem concerning the cashiers including engagement proposals or

dismissal.

Prepare a working schedule of all restaurant cashiers.
- Train all new restaurant cashiers to assist and solve the problems during their work.
- Make sure that a sufficient supply (forms) & latest menu and guest checks is handed
daily to the cashiers and follow up for the missing checks.
- Replace the cashier during lunch or dinner.
- Make sure that a cashier is available for banquets function.

JOB PROFILE
guests.
WORKING CONDITIONS
Willing to work long hours.
NEEDED ATTRIBUTES
Aptitudes :
Temperament :
BUSINESS ETHICS
service on
all occasions.
Thailand.
CONFIDENTIALITY
any
to any
understood
will be
responsibilities.
Department Head:………………………… Signed: ……………………………Date:….....
Personnel Manager:………………………. Signed: …………………………… Date: ……

Resort &Spa
Job Description
JOB TITLE : GENERAL CASHIER
SUPERVISES :
JOB SUMMARY : Reconcile all monies deposited and maintain control over the
central cashier float and other cashier floats in the hotel.
Prepare daily banking, including foreign exchange conversion.
described.
The duties are:

- Prepare money to be deposited in Bank.
- Prepare reimbursements of cashier floats (due back).
- To complete General Cashier’s summary.
- Maintain foreign exchange sales rate and prepare foreign exchange receipt for
banking.
- Liase with security services for witnessing opening of drop safe and for daily
banking.
- Periodical floats counts and daily float count of main float.
- Maintain a record of cashier discrepancies for investigation and follow up.
- Manage Petty Cash Impress and reconcile at month end.
- Give change where needed.
- Organize Cash, order and arrange foreign drafts.
- Assist Paymaster as required in processing tax and other duties.


- Ensure that the depositing of all monies in the drop safe is witnessed on the register.
- Collect and verify together with a witness all envelopes of the daily deposits by the
cashiers.
- Register on the cash report and include in he bank deposit all amounts which have
arrived by mail and which in general have been remitted by the secretary of the GM.
- Check daily her cash fund & see that all petty cash disbursements have been
registered properly.
- Ensure money deposited and reconciled daily.
- Liases with other cashier regarding discrepancies and try to resolve any problems.
- Cash reconciliation to General Ledger.
- Minimize fraud in cash handling.
JOB PROFILE
- Must be able to communicate in English in writing & speaking, other languages are
an advantage.
- Computer Literate, accurate and precise in figures

guests.
- Honesty – Integrity., open minded & reliable
WORKING CONDITIONS
Office hours is as determined for the category of General Cahier staff and willing to work
NEEDED ATTRIBUTES
Aptitudes :
Temperament :
BUSINESS ETHICS
service on
all occasions.
Thailand.
CONFIDENTIALITY
any
to any
understood
will be
responsibilities.
Department Head:………………………… Signed: …………………………… Date:…....

Resort & Spa
Job Description
JOB TITLE : Purchasing Manager
DEPARTMENT : Purchasing
SUPERVISES : Purchasing /Receiving Clerk/ Head Store
JOB SUMMARY : Under the general guidance of the Financial Controller and within
the limits of Hotels policy and procedure, is responsible for
translating the business plan into the material and service
requirements of the hotel and plans and executes their
acquisition storage, and issuance
and activities. At management discretion, in Administration report to Financial Controller,
Collaboration with Receiving, storekeeper, direction may be given for tasks outside the scope of
work described as follows:
The duties are:

 Translates operating forecasts into material requirement plans and thereby determines
standard stock and reorder levels with Department Heads and Management.
 Control the purchasing and receiving of goods procedures. Ensure that the correct
procedures are followed prior to the ordering of all goods and services. That the quality
and quantities of goods received are checked against purchase orders.
 Maintain efficient and effective price control through the completion of regular price
comparisons.
 Control the storing and issuing of all stock. The Purchasing Manager has to control and
register the flow of goods in and out from the following areas: receiving, storerooms,
main kitchen, F & B outlets.
 Control daily loading of purchases, issuing and transfers into the inventory system. All
transactions must be supported by correctly completed, signed and legitimate
documentation.
 Control the recording of all FOC stock; obsolete stock; breakages and wastage.
 Monitor par level of stock in the storeroom, bars, restaurant, deli and housekeeping
stores. Review par level periodically with relevant department head.
 Be versed in all aspects of the Hotel Food and Beverage system (including POS system)
and maintain the integrity and accuracy of the records.
 Participates in negotiations for service contracts.
 Identifies and develops reliable sources of supply.
 Identifies and organises adequate storage for all perpetual inventory items.
 Protects inventories from waste, spoilage and theft.
 Keeps abreast of the marketplace as to innovation and value.
 Maintain record of signatures and ensure that register is kept up to date at all times.
 Issue purchase order and requisition books and maintain register. Ensure that Purchase
order and requisition books are issued only when the previous one is returned. Ensure
that such stationery is kept in a secure location.
 Any commissions of goods received from suppliers must be given to Financial Controller
to record.
COST CONTROL
 Ensures that market surveys are completed in co-ordination with the Executive Chef and
F&B Service Manager.
 Performs related duties and special projects as assigned.
 Maintains cost records as outlined in the Cost Control Manual.
 Completes and distributes cost and sales potential reports as requested by Management.
 Carries out daily random samples of receiving reports and market lists, investigates
quantity and price differences and reports unresolved discrepancies to the Financial
Controller.
 Updates and distributes purchase price comparisons and sales statistics as required.
 Updates and maintains production standard worksheets.
 Provides timely month-end accounting information with pertinent observations to enable
completion of month-end financial reports.
 Organises inventory taking for food and beverage, general supplies and operating
equipment.
COMMUNICATION:
 Supervise the employees within the department, ensuring that the correct standards and
methods of service are maintained as stated in the Department’s Operations Manual.
 Ensure that the Department’s Operation Budget is strictly adhered to and that all costs are
strictly controlled.
Ensure that all employees have a complete understanding of and adhere to the Hotel’s
Employee Rules and regulations
PERSONNEL & DEVELOPMENT

 Supervises Head Store and Receiving Clerk, verify posting by receiving clerk and head
store.
 Assist in the building of an efficient team of employees by taking an active interest in
their welfare, safety and development.
 Ensure that all employees provide a courteous and professional service at all times and
follow up where necessary.
 Assist in the training of the employees ensuring that they have the necessary skills to
perform their duties with the maximum efficiency and follow up where necessary.
 Supervise the employees within the department, ensuring that the correct standards and
methods of service are maintained as stated in the Department’s Operations Manual.
 Ensure that the Department’s Operation Budget is strictly adhered to and that all costs are
strictly controlled.
 Ensure that all employees have a complete understanding of and adhere to the Hotel’s
Employee Rules and Regulations.
 To ensure that / attend regular On Job Training are conducted within the department.
 To ensure that these training are been recorded
 To actively participate in the quality circle within the hotel
 PROFESSIONAL SKILLS
 3 to 5 years experience in a Purchasing / Cost control capacity
 Ability to use major inventory control system
 Established contact with various suppliers and market leaders in hotel & catering supplies
 Currently holding a similar position.
 Experience in working with and directing work team
 Ability to make detailed analysis on financial findings both on written and oral
presentation
 Proven communicator with negotiation skills
 Experience in preparing budget
 Communicate and gain commitment to action from a range of people
JOB PROFILE
SKILL AND KNOWLEDGE REQUIREMENTS

- Able to communicate in English writing and speaking in advance
- Preferable from hotel background, good in handling/solving problems
- Computer literate
- Must able to contact with all level of personnel within the hotel
- Male/female
- Good attitude, good grooming and good appearance
- Honestly-integrity, open mind and reliable and able to lead people
WORKING CONDITIONS
Office hours is as determined for the category of Purchasing Executive, willing to work long
hours as requirement
NEEDED ATRIBUTES
Attitudes:
High achievement, self motivate, clear thinker, analytical, friendly and an out going
personality, have a good sense of humor and able to work long hours effectively and
communicate well with people at all level
Temperament:
Calm, Sociable, Have sense of Humor and Adaptable
BUSINESS ETHICS
service on
all occasions.
Thailand.
CONFIDENTIALITY
any
to any
understood
will be
responsibilities.
Employee:…………………………………. Signed: …………………………… Date: .......
Department Head:………………………… Signed: …………………………… Date:

Resort & Spa
Job Description
JOB TITLE : OUTLET CASHIER
REPORTS TO : Cashier Supervisor
SUPERVISES :
JOB SUMMARY : Responsible of making sure that all sales for food and beverage
are duly registered and that checks signed by guest staying at the hotel are properly
and immediately transmitted to the front office.
described.
The duties are:

- Take the house bank from safe deposit box and prepare the checks/outlet bills, make
sure that we have enough stock.
- All charges pertaining to the hotel guests must immediately be sent to front office so
that it is possible to constantly update the guest folio.
- Credit card and city ledger accounts are to be handled as per instructions in the Credit
manual.
- For any other charge, the cashier must make sure that the signature of the guest and
all other useful information are properly legible.
- At the end of duty, the cashier must prepared and envelope to deposit the cash taking
of the day, after having previously put aside the exact amount of his cash fund. The
cash fund will be put in to his safe deposit box whereas the envelope will be
deposited in the one reserved to the General Cashier. Front office cashier will witness
the deposit of the envelope in writing.
- The witness should not know the contents of envelope but will simply assure that it
has been deposited in the safe deposit box. All cashier should know the procedures of
controlling the cash funds.
- At the end of his/her duty, each cashier must do a cross balance of his daily summary.
- All cancelled checks must indicate the reason of cancellation and the signature of a
responsible member staff. All price alternations must also be previously approved

- The correct recording of all sales of food and beverage.
- An efficient control of all money which are at his/her disposal and pertaining either to
his cash fund or sales receipts.
- Make sure that all sales are properly recorded and that signature of the guest legible.
In many cases, this will included the checking of credit cards.
- Prepare the daily outlets summary.
- Control all checks which have been handed over to him irrespectively of whether they
have been used or not.
JOB PROFILE
guests.
WORKING CONDITIONS
Willing to work long hours.
NEEDED ATTRIBUTES
Aptitudes :
Temperament :
BUSINESS ETHICS
service on
all occasions.
Thailand.
CONFIDENTIALITY
any
to any
understood
will be
responsibilities.

Resort & Spa
Job Description
JOB TITLE : Purchasing Executive
SUPERVISES : Purchasing /Receiving Supervisor & Purchase Agent
JOB SUMMARY : To secure required material, supplies, equipment and services

as needed for the hotel and full in charge to maintenance the operation of Purchasing
Department running well. Responsibilities to take care all the General and Engineering
requirements
and activities. At management discretion, in Administration report to Financial Controller,
Collaboration with Receiving, storekeeper, direction may be given for tasks outside the scope of
work described as follows:
The duties are:
- To maintenance competitive quotations of F&B, General and Engineering items
- Input/record quotations in the data system
- Daily communication with Purchasing/Receiving supervisor and Purchasing Agent to

make sure all delivery order are on schedule requirement with the right specification
and Best quality
- To process PR & PO at all related in General and Engineering with at least three
quotations for new item, except urgent request and for old item should be supported
document as repeat order by always bargaining and approved by Financial Controller
- To assure all supporting documents for PR&PO of Store Item, General are complete
& correct
- Placing order appropriate supplier by Phone or Fax and ensure regarding the
Quantity, Quality, Price agreement, Delivery time and term of Payment
- Communicated with department concerned to make sure the item request meets with
the requirement – identify need by sample, specification, detail brand etc
- Follow up the outstanding orders immediately with tracing system
- Distribute and files all papers to department concerned
- Market Survey in every Three Months

- Cooperated to maintenance daily operational of Purchasing Department with

Purchasing Supervisor and Purchasing Agent in regarding Best price, Best quality and
Best quantity
- Reporting the special case in condition of urgent or need approval with FC
- Supervising Purchasing/Receiving Supervisor and Purchasing Agent in daily

operation
- Issuance an Authorized PR & PO of Engineering, General, Store Item as per

company policy& procedure
- Monthly comparison from supplier doing for market list for Perishable items such as:
Vegetables, Chicken, Meat and Fruits
- Rotation with Purchasing Supervisor in handling daily Market List in absence of

Purchasing Agent
- Responsible to inform any outstanding items, handling Patty Cash of Purchasing
- Doing custom clearance of delivery Import item, keep cleanliness in purchasing area
- Pick up urgent goods in case can not be delivered by suppliers and ready for
direct/cash purchases
- Always keep good relation with others in Purchasing, Receiving and other
Department
JOB PROFILE
- Preferable from hotel background, good in handling/solving problems
- Computer literate
- Male/female
- Honestly-integrity, open mind and reliable and able to lead people
WORKING CONDITIONS
Office hours is as determined for the category of Purchasing Executive, willing to work long
NEEDED ATRIBUTES
Attitudes:
Temperament:
BUSINESS ETHICS
service on
all occasions.
Thailand.
CONFIDENTIALITY
any
to any
understood
will be
responsibilities.

Resort &Spa
Job Description
JOB TITLE : Purchasing/Receiving Supervisor
REPORTS TO : Purchasing Executive
SUPERVISES : Purchasing Agent
JOB SUMMARY : His/her duty full in charge to maintenance the operation of

Purchasing Department running well, Responsibility to take care requirement from all
the General item such as, printing item, guest supplies, uniform, advertising and
required from other Department such as F&B, Front Office, Le Spa, A&G,
Housekeeping, Laundry
as follows:
The duties are:
- To maintain competitive quotations of General items such as, Printing item, Guest
Supplies, Uniform, Advertising & any requirement from other Department (F&B,
Front Office, Spa, A&G)
- Daily communication with Receiving Supervisor to make sure all delivery order are
on schedule requirement with the right specification and Best quality
- To process PR & PO at all related in general with at least three quotations for new
item, except urgent request and for old item should be supported document as repeat
order by always bargaining and approved by Purchasing Executive
- Placing order appropriate supplier by phone or fax and ensure regarding the quantity,
quality, price agreement, delivery time and term of payment
- Communicated with department concerned to make sure the item request meets with
the requirement – identify need by sample, specification, details brand etc

- To assist Purchasing Executive in carry out daily operations of Purchasing
Department in regarding Best price, Best quality and Best Quantity
- Reporting the special case in condition of urgent or need approval with Purchasing
Executive
- Supervising Purchasing Agent in daily operation
- Rotation with Purchasing Executive in handling daily Market List (food) for absences
of the Purchasing Agent
- Responsible to informed an Outstanding items
- Recorded Monthly Report Attendance of Purchasing Department
- Doing custom clearance of Printing item (sales & marketing programs)
- Pick up urgent goods in case can not be delivered by suppliers and ready for
direct/cash purchases
- Always keep good relation with others in Purchasing, Receiving and other
Department
- Keep cleanliness in purchasing area
JOB PROFILE
- Preferable from hotel background
- Good in handle/solve the problem
- Computer literate
- Male/female
- Honestly-integrity
- Open mind and reliable and able to lead people
WORKING CONDITIONS
Office hours is as determined for category of purchasing agent & willing working long hours
as requirement
NEEDED ATRIBUTES
Attitudes:
Temperament:
BUSINESS ETHICS
service on
all occasions.
Thailand.
CONFIDENTIALITY
any
to any
understood
will be
responsibilities.
Department Head:………………………… Signed: ………………………....... Date:….....
Resort & Spa
Job Description
JOB TITLE : RECEIVING/PURCHASING SUPERVISOR
SUPERVISES : Receiving Clerk
JOB SUMMARY : His duty to see that all merchandise received at the hotel has
been properly ordered and that the goods are in perfect condition before transmitting
them to the general stores or the different departments and also helping the purchasing
day to day operation.
described.
The duties are:
- Authorizing the delivery of goods to the hotel.
- Compare the invoice or receiving record accompanying the goods against purchase
order and see the quantity and description agree.
- Organize the goods delivery to General stores or to the requisitioning department.
- The Receiving Supervisor must be keep the copies of acknowledgement receipt from
respective department.
- Input/record the daily receiving data to the system.
- Record Daily Receiving Summary and follow up the outstanding items immediately.
- Follow up the outstanding orders with a tracing system, so that goods could be
received on time or possible be earlier.
- Any goods delivered at the hotel must be justified by a purchase document (Purchase
Order, Purchase Request, Market List etc).
- He must inspect the goods upon quality and quantity.
- All goods must be transmitted to the general stores or to the department concerned.
- Any goods leaving the hotel such as returnable containers must be registered and
verified.
- Keep cleanliness of and Receiving area.
JOB PROFILE
WORKING CONDITIONS
Office hours is as determined for the category of Purchasing/Receiving Supervisor staff and
willing to work long hours during month end closing.
NEEDED ATTRIBUTES
Aptitudes :
Temperament :
BUSINESS ETHICS
service on
all occasions.
Thailand.
CONFIDENTIALITY
any
to any
understood
will be
responsibilities.
Employee:…………………………………. Signed: ……………………………Date: ..........
Department Head:………………………… Signed: ………………………… Date:….....
Resort & Spa
Job Description
JOB TITLE : PAYMASTER
SUPERVISES :
JOB SUMMARY : Pay all employees correctly and on timely basis via
computerized payroll system and liase with Personnel
department to ensure payroll records are accurately maintained,
also ensure confidentiality at all times.
described.
The duties are:

- Enter all change / up to date payroll system into computer.
- Review all output from the payroll system, initiate correction or adjustments
accordingly.
- Prepared manual holiday and termination pay, payroll deductions, payroll journal and
Manpower monthly report.
- Prepare payment of payable tax and reporting to tax office.
- Review all Jamsostek deduction, Pension Fund complete necessary.
- Prepared and issue payroll slip every month.
- Assist General Cashier as required in daily deposit and other duties.

- Collect and verify all basic information pertaining to salaries and originating from
different sources (time cards, attendance sheets, deduction on salaries & wages).
- Calculation of salaries and wages and preparation of all pay slips and pay journal.
- Ensure for payment of payable tax and reporting to Tax Office deadline are met, to
avoid any penalties.
- Ensure all payroll deadline are met.
- Reconcile payable tax at year end, and issue tax certificates.
- Ensure money deposited and reconciled daily.
JOB PROFILE
- Knowledge in tax regulations or Accounting at least 1 – 2 years.
guests.
WORKING CONDITIONS
Office hours is as determined for the category of Paymaster staff and willing to work long
hours during month end closing.
NEEDED ATTRIBUTES
Aptitudes :
Temperament :
BUSINESS ETHICS
service on
all occasions.
Thailand.
CONFIDENTIALITY
any
to any
understood
will be
responsibilities.
Employee:…………………………………. Signed: ………………………… Date: ...........
Resort & Spa
Job Description
JOB TITLE : Purchasing Agent
REPORTS TO : Purchasing Executive
SUPERVISES :
JOB SUMMARY : His duty to handle order for market list (Food & Beverage),
perishable and non perishable item (store item) and other
required from other department in related of Food &
Beverages item
described.
The duties are:
- To maintenance competitive quotation for market list, groceries F&B item, Perishable
and non Perishable item and airflow
- Daily communication with Exec. Chef or his assistant, FB store keeper and other
required department to make sure all the request item meet with the requirements
with right specification and good quality
- To prepare Market List comparison every two weeks and authorized by Purchasing
Executive

- Organize the good delivery with F&B Store and Receiving department
- Processing daily market list and placing order appropriate supplier by Phone or Fax
and ensure regarding the Quantity, Quality, Price agreement, Delivery time and term
of Payment
- Process PR and PO other department in related of F&B with at least three quotations
for new item, except urgent request and old item should be supported document as
repeat order by always bargaining and approved by Purchasing Executive
- Take care the Purchasing reimbursement to Accounting department after getting

approval from department head concerned and Purchasing Executive
- Pick up urgent goods in case can not be delivered by suppliers & ready for direct/cash
purchases
- To communicate with Purchasing Executive in special case, urgent condition for

approval
- Always keep good relation with others in purchasing, receiving and other department
- Keep the cleanliness in purchasing area
JOB PROFILE
- Preferable from hotel background
- Good in handle/solve the problem
- Computer literate
- Male/female
- Honestly-integrity
WORKING CONDITIONS
Office hours is as determined for the category of purchasing agent and willing working long
NEEDED ATRIBUTES
Attitudes:
communicate well with people at all levels
Temperament:
BUSINESS ETHICS
service on
all occasions.
Thailand.
CONFIDENTIALITY
any
to any
understood
will be
responsibilities.
Resort & Spa
Job Description
JOB TITLE : STORE SUPERVISOR
SUPERVISES : F&B Store man and Receiving Clerk/Store man.
JOB SUMMARY : Supervise all of stores in the hotel and together with the Store
man maintaining, recording/inventory, issuing and purchasing every single store items.
Responsibilities and duties for this position shall include, but not be limited to, the following
areas and activities. At management discretion, direction may be given for tasks outside the scope
of work described.
The duties are:

- Purchase:
1. Enter the description of the article & code number according to master manual of
operating supplies
2. Record daily quantities and the package unit according to the receiving record which
has been remitted by the Receiving Supervisor.
3. The Store Supervisor will indicate on the receiving record the inventory account
number corresponding to the item.
- Issues:
1. Enter on the Inventory system the issues contained in the storeroom requisitions
which will generally be done on daily basis.
2. Check that the requisition form should contain the name and the signature of the
requisitioning department, the code and the description of the article and also the
requested and received quantities.
3. Make sure that this recording is done directly on the inventory system by department
and for the quantities only.
4. The Store Supervisor should verify that these requisition slips are properly signed by
the authorized persons of each department.
- Inventories:
1. Take a physical inventory of all stocks by writing the quantities directly on the
inventory card and verify the balances on the inventory Fidelio system.
2. Add all quantities recorded in each department and multiply the total with average
price to arrive at the value consumed by each department.
3. Add up the amount consumed by the different departments to obtain the total of the
consumption for the item during the month.
4. Make the balance of the value for each article, the opening stock plus the purchases of
the month less the total consumption must correspond to the value of the physical
inventory.
5. Make a summary of all consumptions which have been allocated to the different
expenses accounts.
6. Total up the values of the physical inventory which appear on the single stock sheets.
- As representative of Accounting office, Store Supervisor will check all variations in
operating equipment.
- Every month, He will supply the consumption of operating supplies by department

and every three
months with loss of operating equipment by category.
- He will assist the Chief Steward in the preparation of the operating equipment.
- He controls all inventories appearing on the balance sheet of the hotel including F&B
and cigarettes
- Together with Store man, he will make sure that we have enough stock for operation.
- Keep cleanliness of Store areas
JOB PROFILE

- Honesty – Integrity and open minded & reliable

WORKING CONDITIONS
Office hours is as determined for the category of Store Supervisor, willing to work long
hours during month end closing or inventory.
NEEDED ATTRIBUTES
Aptitudes :
Temperament :
BUSINESS ETHICS
service on
all occasions.
Thailand.
CONFIDENTIALITY
any
to any
understood
will be
responsibilities.
Resort & Spa
Job Description
JOB TITLE : F&B - STOREMAN
REPORTS TO : Store Supervisor.
SUPERVISES :
JOB SUMMARY : Prepare and issuing items F&B from stores and up-date the
stock.
described.
The duties are:

- Maintaining every item in the stores.
- Prepare the requisitions from every department and organize the delivery time.
- Update the stock in the system and must balance with the actual goods in the store.
- Prepare of kitchen daily market list.
- Issuing list of slow moving items in every 3 months.
- Together with Store Supervisor applies the requisition in order to have standard stock.
- Make sure that every requisition must be authorized by department head concern
before issuing.
- Make sure that we have enough stock in the store for covering hotel operation.
- Helping Cost analysis during monthly inventories.
- Keep cleanliness of Store areas and tidy.
- Make sure that we use “FIFO” system ( First In First Out ) and with average price.
JOB PROFILE
WORKING CONDITIONS
Office hours is as determined for the category of F&B Storeman staff and willing to work
NEEDED ATTRIBUTES
Aptitudes :
Temperament :
BUSINESS ETHICS
service on
all occasions.
Thailand.
CONFIDENTIALITY
any
to any
understood
will be
responsibilities.
Department Head:………………………… Signed: ……………………………Date:……
Resort & Spa
Job Description
JOB TITLE : RECEIVING CLERK - STOREMAN
REPORTS TO : Receiving Supervisor and Store Supervisor.
SUPERVISES :
JOB SUMMARY : His duty to see that all merchandise received at the hotel has
been properly ordered and that the goods are in perfect condition before transmitting
them to the general stores or the different departments and prepare and issuing items
from stores.
described.
The duties are:

- Authorizing the delivery of goods to the hotel.
- Compare the invoice or receiving record accompanying the goods against purchase
order and see the quantity and description agree.
- Organize the goods delivery to General stores or to the requisitioning department.
- Receiving clerk must be kept the copies of acknowledgement receipt from respective
department.
- Input/record the daily receiving data to the system.
- Record Daily Receiving Summary and follow up the outstanding items immediately.
- Prepare the requisitions from every department and organize the delivery time.
- Update the stock in the system and together with Store Supervisor applies the
requisition in order to have standard stock.
- Any goods delivered at the hotel must be justified by a purchase document (Purchase
Order, Purchase Request, Market List etc).
- He must inspect the goods upon quality and quantity.
- All goods must be transmitted to the general stores or to the department concerned.
- Any goods leaving the hotel such as returnable containers must be registered and
verified.
- Make sure that we have enough stock for hotel operation.
- Helping Cost analysis during monthly inventories.
- Keep cleanliness of Stores and Receiving area.
JOB PROFILE
WORKING CONDITIONS
Office hours is as determined for the category of Receiving Clerk – Store man staff and
willing to work long hours during month end closing.
NEEDED ATTRIBUTES
Aptitudes :
Temperament :
BUSINESS ETHICS
service on
all occasions.
Thailand.
CONFIDENTIALITY
any
to any
understood
will be
responsibilities.
Department Head:………………………… Signed: …………………………. Date:….....
Resort & Spa
Job Description
JOB TITLE : COST ANALYST
SUPERVISES : Cost Control Officer
JOB SUMMARY : To assist the Management in the never ending process of the
Cycle of control: Planning, Comparing and Correcting. providing Management with a
cost of Food and Beverage together with informative operational data quickly and
accurate.
described.
Daily Duties:
- Performing and supervising the following control procedures:
Receiving practice, Storing practice, Issuing practice, Costing, Food Cooking
Butchering Portion size and alcohol proof test, forecasting, performing and analyzing
all cost reports, inventory taking and checking all End of the month closing
procedures.
- Compare original storeroom requisition against copy from area requisition to
eliminate alterations.
- Evaluate Butcher shop requisitions.
- Evaluate inter-kitchen transfer.
- Summarize beverages for cooking and food to bars.
- Summarize and reconcile direct food & bar issues.
- Calculate the cost of office’s meals.
- Prepare daily Food and Beverage cost report.
Weekly Duties:
- Take physical bar inventory and check per stock.
- Perform butcher and cooking test and keep portion sizes and portion costs up to date.
- Take alcohol proof tests and check the bottles for proof decal.
- Take butcher inventories and calculate the difference between the book and actual
issues.
Monthly Duties:
- Take physical inventories in the Food and Beverage storerooms.
- Check any difference of actual physical inventory , book inventory and prepare an
over/short list.
- Price, extend and total the storeroom inventories.
- Summarize recapitulation of purchases & reconcile the total figure with the Account
Payable staff.
- Prepare the Food and Beverage costs reconciliation.
- Prepare the monthly Food and Beverage cost reports.
- File all documents and work papers of the previous month.
- Responsible under the direction of the Financial Controller, to safe guard the
company’s investment in Food and Beverage inventory.
- To provide management with accurate and timely operational cost figures.
- He must make during each week, several spot checks on procedures of purchasing,
receiving, storing, issuing, preparing and portioning.
- Supervising the Cost Control Officer works.
- To keep costs in line with what they should be (budget) and attain the maximum
gross profit on food and beverage sales.
- Eliminate waste, pilferage or losses of food and beverage.
- Lower the cost without reducing the established quality or quantity of the portions.
- Make it possible to supply better food and drinks without increasing the cost.
JOB PROFILE
WORKING CONDITIONS
Office hours is as determined for the category of Cost Analyst and willing to work long hours
during month end and year end closing or inventory.
NEEDED ATTRIBUTES
Attitudes :
Temperament :
BUSINESS ETHICS
service on
all occasions.
Thailand.
CONFIDENTIALITY
any
to any
understood
will be
responsibilities.
Department Head:………………………… Signed: ……………………………Date:….....
Resort & Spa
Job Description
JOB TITLE : DAY AUDIT
REPORTS TO : Chief Accountant
SUPERVISES :
JOB SUMMARY : His function entail the daily checking of guest folio and
consequently all operations which have been done during the day as well as Food &
Beverage revenue.
described.
The duties are:

- Checking of charges on the guest folios, compare the amounts on the charge voucher
with those passed in the system to see whether they agree.
- Prepare the list of Rebates or allowances, make sure the total rebates or allowances
agree with the total of the system. And also he will see to it that each charge voucher
has been correctly approved.
- Check again all department totals against the summaries and charge voucher.
- Preparation of the Daily Revenue Report.

- Check the Trial Balance control of hotel guest’s account, the total of this balance
must be correspond with the figure determined after reading of all different registers.
- Put the system totals to “zero” ( “Z” reading).
- Post and check all room occupied.
- Post all other charges which have not been charged yet to the guest folios.
- Check the trial balance at the closing of operations see to it that the total of each folio
is correct.
- Registered all the charge vouchers which have been charged to the clients accounts
and which come from all different departments, verify the same with the various
summaries.
- Preparation of The Daily Revenue Report.
JOB PROFILE
guests.

WORKING CONDITIONS
Office hours is as determined for the category of Day Audit staff and willing to work long
hours during month end closing.
NEEDED ATTRIBUTES
Aptitudes :
Temperament :
BUSINESS ETHICS
service on
all occasions.
Thailand.
CONFIDENTIALITY
any
to any
understood
will be
responsibilities.
Department Head:………………………… Signed: ………………………….. Date:…….
Resort & Spa
Job Description
JOB TITLE : FINANCIAL CONTROLLER CONFIDENTIAL

SECRETARY
SUPERVISES :
JOB SUMMARY :
To ensure the accuracy and timeliness of all Controller’s Department reporting

function is maintained. To manage the daily work flow to and from the Financial
Controller in record keeping and organization of daily requirements.
described.
The duties are:
- Full administrative support to the Financial Controller for day-by-day responsibilities

as a secretary.
- Handling Monthly Report’ processing for binding and distributing to the Owner,
General Manager and Head Office.
- Assisting the Financial Controller in processing and distributing the Annual Report to
the Owner, General Manager, Head Office
- Assisting the Financial Controller in processing and distributing the Annual Budget to
the Owner and Head Office
- Administrative support to the Project Releases raised.
- Taking of minutes at Credit Meeting and any other Controller’s Department of
meetings.
- Attend to incoming and outgoing mail, clearing, and distribution of Financial
Controller’s paperwork.
- Assist Account Payable to prepare transfer payment and issuing bank draft.
- Organize and preparing sends out the invoice with courier service.
- To keep and monitoring Loss and Found items.
- Supporting the operation through good knowledge of computer programs as it Excel,

Lotus, Microsoft Word, E-Mail, photocopy and facsimile machines and also all new
programs that the Hotel administration used for day by day.
- Building good communication among Controller’s Department staff and also with
others departments for efficient processing of work.
- Monitoring the stationary needs of Accounting Department.
- Make sure that Financial Reports must be due on time.
- Filling, monitoring every agreement and keep tidy.
JOB PROFILE
- Preferably with Accounting Background is an advantage.
- Good knowledge of computer.
- Has experience in administration.
- Female with age range 25 – 30.
WORKING CONDITIONS
Office hours is as determined for the category of Confidential Secretary and willing to work
long hours during month end and year end closing or budget preparation.
NEEDED ATTRIBUTES
Aptitudes :
Temperament :
BUSINESS ETHICS
service on
all occasions.
Thailand.
CONFIDENTIALITY
any
to any
understood
will be
responsibilities.
Employee:…………………………………. Signed: ……………………………Date: ..........
Department Head:………………………… Signed: ………………………… Date:…….
Resort & Spa
Job Description
JOB TITLE : Information Technology Manager
SUPERVISES :
JOB SUMMARY : Under the general guidance of the Financial Controller and within
the limits hotels policy and procedure, is responsible for translating
the business plan the material and service requirements of the hotel
and plans and executes their acquisition storage, and issuance

Responsible for the installation, problem solving, maintenance and development, training on
all Hotel systems as well as the network
The duties are:

 To develop and ensure compliance of IT policy and procedures, both from a hotel basis
and corporate standard.
 Liase with head office to keep up to date on Company Directives and plans as well as
communicating IT status of Cyberport.
 Provide technical assistance to hotel management in respect of relevant issues. Ensure
that department trainers are fluent in the use of systems relevant to their department.
 Responsible for co-ordinating the service and maintenance of computer hardware and
software. All contact between Hotel and outside suppliers to be co-ordinated by IT
Manager.
 Responsible for ensuring that full entitlement under supplier support contracts is
received, and that the relationship with all suppliers is maintained to ensure quality
service is received at best price.
 Ensure any capital expenditure is correctly expended and budget adhere to.
 Ensure (where possible) potential interruptions to hotel business are avoided or
minimized. When carrying out maintenance, ensure as much as possible that down time
occurs outside peak periods, minimizing impact on service to guests.
 Assist in the evaluation and recommendation of IT related systems and equipment for
Cyberport to ensure guest satisfaction.
 Identify training needs of system users. Ensure correct training procedures are in place
and documented to provide continuity of hotel knowledge.
 Train and develop back up person to manager IT in your absence.
 Ensure all PC’s have virus protection software loaded and operational and manage virus
software updates. Ensure that all PCs are maintained per Hotel and Company policies and
procedures
 Establish and maintain an IT audit of all hardware and software in the hotel.
 Log and track all software licenses to ensure legal compliance.
 To ensure security of data by allocation of passwords and ensure timely back ups are
performed, verified and stored. Delete all terminated employees within 2 days of
departure.
 Ensure data bases and guest histories are correctly maintained.
PERSONNEL & DEVELOPMENT
 Assist in the building of an efficient team of employees by taking an active interest in

their welfare, safety and development.
 Ensure that all employees provide a courteous and professional service at all times and
follow up where necessary.
 Assist in the training of the employees ensuring that they have the necessary skills to
perform their duties with the maximum efficiency and follow up where necessary.
 Ensure that the correct standards and methods of service are maintained as stated in the
Department’s Operations Manual.
 Ensure that the Operation Budget is strictly adhered to and that all costs are strictly
controlled.
 Ensure that all employees have a complete understanding of and adhere to the Hotel’s
Employee Rules and Regulations.
 To ensure that / attend regular On Job Training are conducted within the department.
 To ensure that these training are been recorded
 To actively participate in the quality circle within the hotel
PROFESSIONAL SKILLS
 Knowledge of windows based applications including Microsoft Office and Access, plus
Windows
 Knowledge of hotel PMS, preferably Micros/Fidelio if not, knowledge of a PC based
PMS.
 Knowledge of network systems, preferably LAN networks.
 Information Technology or Computer Science preferred.
 Previous role as IT Manager in other hotel preferred.
 Role which has encompassed considerable exposure to a hotel PMS e.g. Night Manager,
Front Office Manager, cost Controller, Accountant.
 Extensive experience at the above level required.
 Work needs to be extremely accurate, attention to detail a must.
 Analytical approach to resolving problems.
 Need to communicate well with a variety of people.
 Able to establish rapport readily with new people.
 Training of staff to be a major priority.
 Able to communicate in English writing and speaking in advance
 Technically minded.
 Patient, analytical.
 Easy going, non confrontational.
WORKING CONDITIONS
 Must be flexible, to be available to offer assistance 24 hours per day, 7 days per week
NEEDED ATRIBUTES
Attitudes:
Temperament:
BUSINESS ETHICS
service on all occasions.
Thailand.
CONFIDENTIALITY
any
to any
understood
will be
responsibilities.
Employee:…………………………………. Signed: …………………………… Date: ........
Department Head:………………………… Signed: …………………………… Date: .....

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Job Descriptions Accounting

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Oriental Hospitality Consultants – OrientalHospitality.

1.01 Financial Controller

1.03 Chief Accountant

1.04 Credit Controller

1.05 Cost Control Officer

1.07 Accounts Payable

1.08 Accounts Receivable Supervisor

1.09 Accounts Receivable Clerk – Collector

1.10 Cashier Supervisor

1.11 General Supervisor

1.12 Outlet Cashier

1.13 Purchasing Manager

1.14 Purchasing Executive

1.15 Purchasing/Receiving Supervisor

1.16 Receiving/Purchasing Supervisor

1.17 Pay Master

1.18 Purchasing Agent

1.19 Store Supervisor

1.20 F&B Store man

1.21 Receiving Clerk Store Man

1.22 Cost Analyst

1.23 Day Audit

1.24 Financial Controller Confidential Secretary

Resort & Spa

JOB TITLE : FINANCIAL CONTROLLER

REPORTS TO : General Manager

SUPERVISES : Accounting Staffs.

DUTIES AND RESPONSIBILITIES:

The duties are:

Monthly Tax Payments :

 Expatriate and Local Employee’s income Tax Payable

Annual Tax Returns :

 Expatriate and Local Employee’s income Tax Payable

The responsibilities are:

SKILLS AND KNOWLEDGE REQUIREMENTS

- Fluent communicate in English writing and speaking.

- Good accounting knowledge

- Has experience minimum 2 years in Financial Controller position at 5 star hotels.

- Good Computer knowledge.

- Accurate and precise in figure.

- Male or female with age range 30 – 45.

- Good attitude, well groomed and good appearance.

- Open minded & reliable

The ...............team always believes and behaves in the following:

We always think of new ways to surprise and delight our guests.

We treat guests and colleagues fairly – everyone is important.

Employee:…………………………………. Signed: …………………………… Date: ........

Department Head:………………………… Signed: ………………………...... Date

Personnel Manager:………………………. Signed: …………………………… Date: …

Resort & Spa

JOB TITLE : CHIEF ACCOUNTANT

REPORTS TO : Financial Controller.

SUPERVISES : Accountant, General Cashier, Paymaster, Account Payable.

JOB SUMMARY : The preparation of financial accounts on a monthly/yearly

DUTIES AND RESPONSIBILITIES:

The duties are:

- Prepare general ledger journal.

The responsibilities are:

SKILLS AND KNOWLEDGE REQUIREMENTS

- Fluent communicate in English writing and speaking.

- Good accounting knowledge

- Has experience minimum 2 years at 5 star hotels.

- Good Computer knowledge.

- Accurate and precise in figure.