Professional Documents
Culture Documents
SA80002001 and 2008 Versions Side by Side
SA80002001 and 2008 Versions Side by Side
SAI
SA8000®:2001 and SA8000®:2008
This is the second issue of SA8000, a uniform, auditable This is the third issue of SA8000, an auditable standard
standard for a third party verification system. Subject to for a third-party verification system, setting out the
periodic revision, SA8000 will continue to evolve as voluntary requirements to be met by employers in the
interested parties specify improvements, corrections are workplace, including workers’ rights, workplace
identified and as conditions change. conditions, and management systems. The normative
elements of this standard are based on national law,
Many interested parties have advised on this version. SAI international human rights norms and the conventions of
welcomes your advice as well. To comment on SA8000, the the ILO. The SA8000 standard can be used along with
associated Guidance Document, or the framework for the SA8000 Guidance Document to assess the
certification, please send written remarks to SAI. compliance of a workplace with these standards.
The SA8000 Guidance Document helps explain SA8000 The SA8000 Guidance Document helps to explain
and its implementation; provides examples of methods for SA8000 and how to implement its requirements; provides
verifying compliance; and serves as a handbook for auditors examples of methods for verifying compliance; and serves
and for companies seeking certification against SA8000. as a handbook for auditors and for companies seeking
certification of compliance with SA8000. The Guidance
It is hoped that both the standard and its Guidance Document can be obtained from SAI upon request for a
Document will continuously improve, with the help of a very small fee.
wide variety of people and organisations.
SA8000 is revised periodically as conditions change, and
to incorporate corrections and improvements received
SAI from interested parties. Many interested parties have
Social Accountability International contributed to this version. It is hoped that both the
standard and its Guidance Document will continue to
improve, with the help of a wide variety of people and
© SAI 2001 organisations. SAI welcomes your suggestions as well.
SA8000 may not be reproduced without prior written To comment on SA8000, the associated SA8000
permission from SAI Guidance Document, or the framework for certification,
please send written remarks to SAI at the address
indicated below.
SAI
rd
220 East 23 Street, Suite 605
New York, NY 10010 SAI
USA Social Accountability International
+1-212-684-1414
+1-212-684-1515 (facsimile)
e-mail: info@sa-intl.org © SAI 2008
The SA8000 standard may be reproduced only if prior
written permission from SAI is obtained.
SAI
th
15 West 44 Street
th
6 Floor
New York, NY 10036
USA
+1-212-684-1414
+1-212-684-1515 (facsimile)
e-mail: info@sa-intl.org
Bargaining - representative –
This standard specifies requirements for social The intent of SA8000 is to provide a standard based on
accountability to enable a company to: international human rights norms and national labour laws
that will protect and empower all personnel within a
company’s scope of control and influence, who produce
products or provide services for that company, including
personnel employed by the company itself, as well as by
its suppliers/subcontractors, sub-suppliers, and home
workers.
a) Develop, maintain, and enforce policies and procedures a) Develop, maintain, and enforce policies and
in order to manage those issues which it can control or procedures in order to manage those issues which it can
influence; control or influence;
b) Demonstrate to interested parties that policies, b) Credibly demonstrate to interested parties that
procedures and practices are in conformity with the existing company policies, procedures, and practices
requirements of this standard. conform to the requirements of this standard.
II. NORMATIVE ELEMENTS AND THEIR II. NORMATIVE ELEMENTS AND THEIR
INTERPRETATION INTERPRETATION
The company shall comply with national and other The company shall comply with national and all other
applicable law, other requirements to which the company applicable laws, prevailing industry standards, other
subscribes, and this standard. When national and other requirements to which the company subscribes, and this
applicable law, other requirements to which the company standard. When such national and other applicable laws,
subscribes, and this standard address the same issue, that prevailing industry standards, other requirements to which
provision which is most stringent applies. the company subscribes, and this standard address the
same issue, the provision most favourable to workers
shall apply.
The company shall also respect the principles of the The company shall also respect the principles of the
following international instruments: following international instruments:
ILO Conventions 29 and 105 (Forced & Bonded Labour) ILO Convention 1 (Hours of Work – Industry) and
ILO Convention 87 (Freedom of Association) Recommendation 116 (Reduction of Hours of Work)
ILO Convention 98 (Right to Collective Bargaining) ILO Conventions 29 (Forced Labour) and 105 (Abolition of
ILO Conventions 100 and 111 (Equal remuneration for male Forced Labour)
and female workers for work of equal value; Discrimination) ILO Convention 87 (Freedom of Association)
ILO Convention 135 (Workers’ Representatives Convention) ILO Convention 98 (Right to Organise and Collective
ILO Convention 138 & Recommendation 146 (Minimum Age Bargaining)
and Recommendation) ILO Conventions 100 (Equal Remuneration) and 111
III. DEFINITIONS
III. DEFINITIONS
1. Definition of company: The entirety of any
1. Definition of company: The entirety of any organisation or business entity responsible for
organization or business entity responsible for implementing the requirements of this standard,
implementing the requirements of this standard, including all personnel employed by the company.
including all personnel (i.e., directors, executives,
management, supervisors, and non-management staff,
whether directly employed, contracted or otherwise 2. Definition of personnel: All individual men and
representing the company). women directly employed or contracted by a
company, including directors, executives, managers,
supervisors, and workers.
4. Definition of supplier/subcontractor: An
2. Definition of supplier/subcontractor: A business organisation which provides the company with goods
entity which provides the company with goods and/or and/or services integral to and utilised in or for the
services integral to, and utilized in/for, the production production of the company’s goods and/or services.
of the company’s goods and/or services.
5. Definition of sub-supplier: A business entity in the
3. Definition of sub-supplier: A business entity in the supply chain which, directly or indirectly, provides
supply chain which, directly or indirectly, provides the the supplier with goods and/or services integral to
supplier with goods and/or services integral to, and and utilised in or for the production of the supplier’s
utilized in/for, the production of the supplier’s and/or and/or the company’s goods and/or services.
company’s goods and/or services.
8. Definition of young worker: Any worker over the age 9. Definition of young worker: Any worker over the
of a child as defined above and under the age of 18 age of a child, as defined above, and under the age
of 18.
9. Definition of child labour: Any work by a child 10. Definition of child labour: Any work performed by a
younger than the age(s) specified in the above child younger than the age(s) specified in the above
definition of a child, except as provided for by ILO definition of a child, except as provided for by ILO
Recommendation 146. Recommendation 146.
10. Definition of forced labour: All work or service that is 11. Definition of forced and compulsory labour: All
extracted from any person under the menace of any work or service that a person has not offered to do
penalty for which said person has not offered voluntarily and is made to do under the threat of
him/herself voluntarily or for which such work or punishment or retaliation, or is demanded as a
service is demanded as a means of repayment of debt. means of repayment of debt.
11. Definition of remediation of children: All necessary 13. Definition of remediation of children: All support
support and actions to ensure the safety, health, and actions necessary to ensure the safety, health,
education, and development of children who have education, and development of children who have
been subjected to child labour, as defined above, and been subjected to child labour, as defined above,
are dismissed. and have been subsequently dismissed.
12. Definition of homeworker: A person who carries out 14. Definition of home worker: A person who is
work for a company under direct or indirect contract, contracted by the company or by a supplier, sub-
other than on a company’s premises, for remuneration, supplier or subcontractor, but does not work on their
which results in the provision of a product or service as premises.
specified by the employer, irrespective of who supplies
the equipment, materials or other inputs used
Criteria: Criteria:
1.1 The company shall not engage in or support the 1.1 The company shall not engage in or support
use of child labour as defined above. the use of child labour as defined above.
1.2 The company shall establish, document, maintain, 1.2 The company shall establish, document,
and effectively communicate to personnel and other maintain, and effectively communicate to personnel
interested parties policies and procedures for and other interested parties, policies and written
remediation of children found to be working in procedures for remediation of children found to be
situations which fit the definition of child labour above, working in situations which fit the definition of child
and shall provide adequate support to enable such labour above, and shall provide adequate financial
children to attend and remain in school until no longer and other support to enable such children to attend
a child as defined above. and remain in school until no longer a child as
defined above.
1.3 The company shall establish, document, 1.3 The company may employ young workers, but
maintain, and effectively communicate to personnel where such young workers are subject to
and other interested parties policies and procedures compulsory education laws, they may work only
for promotion of education for children covered under outside of school hours. Under no circumstances
ILO Recommendation 146 and young workers who are shall any young worker’s school, work, and
subject to local compulsory education laws or are transportation time exceed a combined total of 10
attending school, including means to ensure that no hours per day, and in no case shall young workers
such child or young worker is employed during school work more than 8 hours a day. Young workers may
hours and that combined hours of daily transportation not work during night hours.
(to and from work and school), school, and work time
does not exceed 10 hours a day.
1.4 The company shall not expose children or young 1.4 The company shall not expose children or
workers to situations in or outside of the workplace that young workers to any situations – in or outside of the
are hazardous, unsafe, or unhealthy. workplace – that are hazardous or unsafe to their
physical and mental health and development.
2. FORCED LABOUR
2. FORCED AND COMPULSORY LABOUR
Criterion:
2.1 The company shall not engage in or support the Criteria:
use of forced labour, nor shall personnel be required to 2.1 The company shall not engage in or support the
lodge ‘deposits’ or identity papers upon commencing use of forced or compulsory labour as defined in ILO
employment with the company. Convention 29, nor shall personnel be required to
pay ‘deposits’ or lodge identification papers with the
company upon commencing employment.
3.2 The company shall appoint a senior management 3.2 The company shall appoint a senior
representative responsible for the health and safety of management representative to be responsible for
all personnel, and accountable for the implementation ensuring a safe and healthy workplace environment
of the Health and Safety elements of this standard. for all personnel, and for implementing the Health
and Safety elements of this standard.
3.3 The company shall ensure that all personnel 3.3 The company shall provide to personnel on a
receive regular and recorded health and safety regular basis effective health and safety instructions,
training, and that such training is repeated for new and including on-site instruction and, where needed, job-
reassigned personnel. specific instructions. Such instructions shall be
repeated for new and reassigned personnel and in
cases where accidents have occurred.
3.4 The company shall establish systems to detect, 3.4 The company shall establish systems to detect,
avoid or respond to potential threats to the health and avoid, or respond to potential threats to the health
safety of all personnel. and safety of personnel. The company shall maintain
written records of all accidents that occur in the
workplace and in company-controlled residences
and property.
3.6 The company shall ensure that, if provided 3.8 The company shall ensure that any dormitory
for personnel, dormitory facilities are clean, safe, and facilities provided for personnel are clean, safe, and
meet the basic needs of the personnel. meet the basic needs of the personnel.
Criteria: Criteria:
4.1 The company shall respect the right of all 4.1 All personnel shall have the right to form, join,
personnel to form and join trade unions of their choice and organise trade unions of their choice and to
and to bargain collectively. bargain collectively on their behalf with the company.
The company shall respect this right, and shall
effectively inform personnel that they are free to join
an organisation of their choosing and that their doing
so will not result in any negative consequences to
them, or retaliation, from the company. The
company shall not in any way interfere with the
establishment, functioning, or administration of such
workers’ organisations or collective bargaining.
4.2 The company shall, in those situations in which 4.2 In situations where the right to freedom of
the right to freedom of association and collective association and collective bargaining are restricted
bargaining are restricted under law, facilitate parallel under law, the company shall allow workers to freely
means of independent and free association and elect their own representatives.
bargaining for all such personnel.
4.3 The company shall ensure that representatives of 4.3 The company shall ensure that representatives
such personnel are not the subject of discrimination of workers and any personnel engaged in organising
and that such representatives have access to their workers are not subjected to discrimination,
members in the workplace. harassment, intimidation, or retaliation for reason of
their being members of a union or participating in
trade union activities, and that such representatives
have access to their members in the workplace.
5. DISCRIMINATION
5. DISCRIMINATION
Criteria:
5.1 The company shall not engage in or support Criteria:
discrimination in hiring, remuneration, access to 5.1 The company shall not engage in or support
training, promotion, termination or retirement based on discrimination in hiring, remuneration, access to
race, caste, national origin, religion, disability, gender, training, promotion, termination, or retirement based
sexual orientation, union membership, political on race, national or social origin, caste, birth, religion,
affiliation, or age. disability, gender, sexual orientation, family
responsibilities, marital status, union membership,
political opinions, age, or any other condition that
could give rise to discrimination.
5.2 The company shall not interfere with the exercise
of the rights of personnel to observe tenets or 5.2 The company shall not interfere with the
practices, or to meet needs relating to race, caste, exercise of personnel’s rights to observe tenets or
national origin, religion, disability, gender, sexual practices, or to meet needs relating to race, national
or social origin, religion, disability, gender, sexual
5.3 The company shall not allow behaviour, including 5.3 The company shall not allow any behaviour
gestures, language and physical contact, that is that is threatening, abusive, exploitative, or sexually
sexually coercive, threatening, abusive or exploitative. coercive, including gestures, language, and physical
contact, in the workplace and, where applicable, in
residences and other facilities provided by the
company for use by personnel.
8. REMUNERATION 8. REMUNERATION
Criteria: Criteria:
8.1 The company shall ensure that wages paid for a 8.1 The company shall respect the right of
standard working week shall always meet at least legal personnel to a living wage and ensure that wages
or industry minimum standards and shall be sufficient paid for a normal work week shall always meet at
to meet basic needs of personnel and to provide some least legal or industry minimum standards and shall
discretionary income. be sufficient to meet the basic needs of personnel
and to provide some discretionary income.
8.2 The company shall ensure that deductions from 8.2 The company shall ensure that deductions from
wages are not made for disciplinary purposes, and wages are not made for disciplinary purposes.
shall ensure that wage and benefits composition are Exceptions to this rule apply only when both of the
detailed clearly and regularly for workers; the company following conditions exist:
shall also ensure that wages and benefits are rendered
in full compliance with all applicable laws and that a) Deductions from wages for disciplinary purposes
remuneration is rendered either in cash or check form, are permitted by national law; and
in a manner convenient to workers.
b) A freely negotiated collective bargaining
agreement is in force.
8.3 The company shall ensure that labour-only 8.5 The company shall not use labour-only
contracting arrangements and false apprenticeship contracting arrangements, consecutive short-term
schemes are not undertaken in an effort to avoid contracts, and/or false apprenticeship schemes to
fulfilling its obligations to personnel under applicable avoid fulfilling its obligations to personnel under
laws pertaining to labour and social security legislation applicable laws pertaining to labour and social
and regulations security legislation and regulations.
b) includes a commitment to comply with national and b)To comply with national and other applicable laws
other applicable law, other requirements to which the and other requirements to which the company
company subscribes and to respect the international subscribes, and to respect the international
instruments and their interpretation (as listed in Section instruments and their interpretation (as listed in
II); Section II above);
Management Representative
Management Review
9.2 The company shall appoint a senior
9.2 Top management shall periodically review the
management representative who, irrespective of
adequacy, suitability, and continuing effectiveness of
other responsibilities, shall ensure that the
the company’s policy, procedures and performance
requirements of this standard are met.
results vis-a-vis the requirements of this standard and
other requirements to which the company subscribes.
SA8000 Worker Representative
System amendments and improvements shall be
implemented where appropriate.
9.3 The company shall recognize that workplace
dialogue is a key component of social accountability
Company Representatives
and ensure that all workers have the right to
9.3 The company shall appoint a senior management representation to facilitate communication with
representative who, irrespective of other senior management in matters relating to SA8000.
responsibilities, shall ensure that the requirements of In unionised facilities, such representation shall be
this standard are met. undertaken by recognized trade union(s).
Elsewhere, workers may elect a SA8000 worker
9.4 The company shall provide for non-management representative from among themselves for this
personnel to choose a representative from their own purpose. In no circumstances, shall the SA8000
group to facilitate communication with senior worker representative be seen as a substitute for
management on matters related to this standard. trade union representation.
9.5 The company shall ensure that the requirements 9.5 The company shall ensure that the
of this standard are understood and implemented at all requirements of this standard are understood and
levels of the organisation; methods shall include, but implemented at all levels of the organisation.
are not limited to: Methods shall include, but are not limited to:
a) Clear definition of roles, responsibilities, and a) Clear definition of all parties’ roles,
authority; responsibilities, and authority;
b) Training of new and/or temporary employees upon b) Training of new, reassigned, and/or temporary
hiring; personnel upon hiring;
c) Periodic training and awareness programs for c) Periodic instruction, training, and awareness
existing employees; programs for existing personnel;
d) Continuous monitoring of activities and results to d) Continuous monitoring of activities and results to
demonstrate the effectiveness of systems implemented demonstrate the effectiveness of systems
to meet the company’s policy and the requirements of implemented to meet the company’s policy and the
this standard. requirements of this standard.
9.6 The company shall establish and maintain 9.7 The company shall maintain appropriate
appropriate procedures to evaluate and select records of suppliers/subcontractors’ (and, where
suppliers/subcontractors (and, where appropriate, sub- appropriate, sub-suppliers’) commitments to social
suppliers) based on their ability to meet the accountability, including, but not limited to,
requirements of this standard. contractual agreements and/or the written
commitment of those organisations to:
9.7 The company shall maintain appropriate records
of suppliers/subcontractors (and, where appropriate,
sub-suppliers’) commitments to social accountability,
including, but not limited to, the written commitment of
those organizations to:
9.8 The company shall maintain reasonable evidence 9.8 The company shall establish, maintain, and
that the requirements of this standard are being met by document in writing appropriate procedures to
suppliers and subcontractors. evaluate and select suppliers/subcontractors (and,
where appropriate, sub-suppliers) taking into
account their performance and commitment to meet
the requirements of this standard.
9.10 The company shall investigate, address, and 9.11 The company shall provide a confidential
respond to the concerns of employees and other means for all personnel to report non-conformances
interested parties with regard to conformance/non- with this standard to the company management, and
conformance with the company’s policy and/or the the worker representative. The company shall
requirements of this standard; the company shall investigate, address, and respond to the concerns of
refrain from disciplining, dismissing or otherwise personnel and other interested parties with regard to
discriminating against any employee for providing conformance/non-conformance with the company’s
information concerning observance of the standard. policies and/or the requirements of this standard.
The company shall refrain from disciplining,
9.11 The company shall implement remedial and dismissing, or otherwise discriminating against any
corrective action and allocate adequate resources personnel for providing information concerning
appropriate to the nature and severity of any non- observance of the standard.
conformance identified against the company’s policy
and/or the requirements of the standard.
9.12 The company shall identify the root cause,
promptly implement corrective and preventive action,
and allocate adequate resources appropriate to the
nature and severity of any identified non-
conformance with the company’s policy and/or the
standard.
Records Records
9.14 The company shall maintain appropriate 9.16 The company shall maintain appropriate
records to demonstrate conformance to the records to demonstrate conformance to the
requirements of this standard. requirements of this standard.