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INTERNATIONAL STANDARD

SAI
SA8000®:2001 and SA8000®:2008

Social Accountability 8000


2001 and 2008 Versions Side By Side Comparison
SA8000 – 2008, published May 1, 2008

SA8000® is a registered trademark of Social Accountability International

SA8000 – 2008 side by side comparison with SA8000 – 2001


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ABOUT THE STANDARD ABOUT THE STANDARD

This is the second issue of SA8000, a uniform, auditable This is the third issue of SA8000, an auditable standard
standard for a third party verification system. Subject to for a third-party verification system, setting out the
periodic revision, SA8000 will continue to evolve as voluntary requirements to be met by employers in the
interested parties specify improvements, corrections are workplace, including workers’ rights, workplace
identified and as conditions change. conditions, and management systems. The normative
elements of this standard are based on national law,
Many interested parties have advised on this version. SAI international human rights norms and the conventions of
welcomes your advice as well. To comment on SA8000, the the ILO. The SA8000 standard can be used along with
associated Guidance Document, or the framework for the SA8000 Guidance Document to assess the
certification, please send written remarks to SAI. compliance of a workplace with these standards.

The SA8000 Guidance Document helps explain SA8000 The SA8000 Guidance Document helps to explain
and its implementation; provides examples of methods for SA8000 and how to implement its requirements; provides
verifying compliance; and serves as a handbook for auditors examples of methods for verifying compliance; and serves
and for companies seeking certification against SA8000. as a handbook for auditors and for companies seeking
certification of compliance with SA8000. The Guidance
It is hoped that both the standard and its Guidance Document can be obtained from SAI upon request for a
Document will continuously improve, with the help of a very small fee.
wide variety of people and organisations.
SA8000 is revised periodically as conditions change, and
to incorporate corrections and improvements received
SAI from interested parties. Many interested parties have
Social Accountability International contributed to this version. It is hoped that both the
standard and its Guidance Document will continue to
improve, with the help of a wide variety of people and
© SAI 2001 organisations. SAI welcomes your suggestions as well.
SA8000 may not be reproduced without prior written To comment on SA8000, the associated SA8000
permission from SAI Guidance Document, or the framework for certification,
please send written remarks to SAI at the address
indicated below.
SAI
rd
220 East 23 Street, Suite 605
New York, NY 10010 SAI
USA Social Accountability International
+1-212-684-1414
+1-212-684-1515 (facsimile)
e-mail: info@sa-intl.org © SAI 2008
The SA8000 standard may be reproduced only if prior
written permission from SAI is obtained.

SAI
th
15 West 44 Street
th
6 Floor
New York, NY 10036
USA
+1-212-684-1414
+1-212-684-1515 (facsimile)
e-mail: info@sa-intl.org

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CONTENTS CONTENTS
I. PURPOSE AND SCOPE - I. PURPOSE AND SCOPE -
II. NORMATIVE ELEMENTS AND THEIR INTERPRETATION - II. NORMATIVE ELEMENTS AND THEIR INTERPRETATION -
III. DEFINITIONS - III. DEFINITIONS -
1. Definition of company - 1. Definition of company -
2. Definition of supplier/subcontractor - 2. Definition of personnel -
3. Definition of sub-supplier - 3. Definition of worker -
4. Definition of remedial action - 4. Definition of supplier/subcontractor -
5. Definition of corrective action - 5. Definition of sub-supplier -
6. Definition of interested party - 6. Definition of corrective and preventive
7. Definition of child - action -
8. Definition of young worker - 7. Definition of interested party -
9. Definition of child labour - 8. Definition of child -
10. Definition of forced labour - 9. Definition of young worker -
11. Definition of remediation of children - 10. Definition of child labour -
12. Definition of homeworker - 11. Definition of forced and compulsory

IV. SOCIAL ACCOUNTABILITY REQUIREMENTS - labour -

1. Child Labour - 12. Definition of human trafficking -

2. Forced Labour - 13. Definition of remediation of children -

3. Health and Safety - 14. Definition of home worker -

4. Freedom of Association & Right to Collective 15. Definition of SA8000 worker

Bargaining - representative –

5. Discrimination - 16. Definition of management

6. Disciplinary Practices - representative –

7. Working Hours - 17. Definition of worker organisation –

8. Remuneration - 18. Definition of collective bargaining –

9. Management Systems- IV. SOCIAL ACCOUNTABILITY REQUIREMENTS-


1. Child Labour -
2. Forced and Compulsory Labour -
3. Health and Safety -
4. Freedom of Association & Right to
Collective Bargaining -
5. Discrimination -
6. Disciplinary Practices -
7. Working Hours -
8. Remuneration -
9. Management Systems-

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Social Accountability 8000 Social Accountability 8000
(SA8000) (SA8000)

I. PURPOSE AND SCOPE I. PURPOSE AND SCOPE

This standard specifies requirements for social The intent of SA8000 is to provide a standard based on
accountability to enable a company to: international human rights norms and national labour laws
that will protect and empower all personnel within a
company’s scope of control and influence, who produce
products or provide services for that company, including
personnel employed by the company itself, as well as by
its suppliers/subcontractors, sub-suppliers, and home
workers.

SA8000 is verifiable through an evidenced-based


process. Its requirements apply universally, regardless of
a company’s size, geographic location, or industry sector.

Complying with the requirements for social accountability


of this standard will enable a company to:

a) Develop, maintain, and enforce policies and procedures a) Develop, maintain, and enforce policies and
in order to manage those issues which it can control or procedures in order to manage those issues which it can
influence; control or influence;

b) Demonstrate to interested parties that policies, b) Credibly demonstrate to interested parties that
procedures and practices are in conformity with the existing company policies, procedures, and practices
requirements of this standard. conform to the requirements of this standard.

The requirements of this standard shall apply universally


with regard to geographic location, industry sector and
company size.

Note: Readers are advised to consult the SA8000


Guidance Document for interpretative guidance with respect
to this standard.

II. NORMATIVE ELEMENTS AND THEIR II. NORMATIVE ELEMENTS AND THEIR
INTERPRETATION INTERPRETATION

The company shall comply with national and other The company shall comply with national and all other
applicable law, other requirements to which the company applicable laws, prevailing industry standards, other
subscribes, and this standard. When national and other requirements to which the company subscribes, and this
applicable law, other requirements to which the company standard. When such national and other applicable laws,
subscribes, and this standard address the same issue, that prevailing industry standards, other requirements to which
provision which is most stringent applies. the company subscribes, and this standard address the
same issue, the provision most favourable to workers
shall apply.

The company shall also respect the principles of the The company shall also respect the principles of the
following international instruments: following international instruments:

ILO Conventions 29 and 105 (Forced & Bonded Labour) ILO Convention 1 (Hours of Work – Industry) and
ILO Convention 87 (Freedom of Association) Recommendation 116 (Reduction of Hours of Work)
ILO Convention 98 (Right to Collective Bargaining) ILO Conventions 29 (Forced Labour) and 105 (Abolition of
ILO Conventions 100 and 111 (Equal remuneration for male Forced Labour)
and female workers for work of equal value; Discrimination) ILO Convention 87 (Freedom of Association)
ILO Convention 135 (Workers’ Representatives Convention) ILO Convention 98 (Right to Organise and Collective
ILO Convention 138 & Recommendation 146 (Minimum Age Bargaining)
and Recommendation) ILO Conventions 100 (Equal Remuneration) and 111

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ILO Convention 155 & Recommendation 164 (Occupational (Discrimination – Employment and Occupation)
Safety & Health) ILO Convention 102 (Social Security - Minimum
ILO Convention 159 (Vocational Rehabilitation & Standards)
Employment/Disabled Persons) ILO Convention 131 (Minimum Wage Fixing)
ILO Convention 177 (Home Work) ILO Convention 135 (Workers’ Representatives)
ILO Convention 182 (Worst Forms of Child Labour) ILO Convention 138 and Recommendation 146 (Minimum
Universal Declaration of Human Rights Age)
The United Nations Convention on the Rights of the Child ILO Convention 155 and Recommendation 164
The United Nations Convention to Eliminate All Forms of (Occupational Safety and Health)
Discrimination Against Women ILO Convention 159 (Vocational Rehabilitation and
Employment - Disabled Persons)
ILO Convention 169 (Indigenous and Tribal Peoples)
ILO Convention 177 (Home Work)
ILO Convention 182 (Worst Forms of Child Labour)
ILO Convention 183 (Maternity Protection)
ILO Code of Practice on HIV/AIDS and the World of Work
Universal Declaration of Human Rights
The International Covenant on Economic, Social and
Cultural Rights
The International Covenant on Civil and Political Rights
The United Nations Convention on the Rights of the Child
The United Nations Convention on the Elimination of All
Forms of Discrimination Against Women
The United Nations Convention on the Elimination of All
Forms of Racial Discrimination

III. DEFINITIONS
III. DEFINITIONS
1. Definition of company: The entirety of any
1. Definition of company: The entirety of any organisation or business entity responsible for
organization or business entity responsible for implementing the requirements of this standard,
implementing the requirements of this standard, including all personnel employed by the company.
including all personnel (i.e., directors, executives,
management, supervisors, and non-management staff,
whether directly employed, contracted or otherwise 2. Definition of personnel: All individual men and
representing the company). women directly employed or contracted by a
company, including directors, executives, managers,
supervisors, and workers.

3. Definition of worker: All non-management


personnel.

4. Definition of supplier/subcontractor: An
2. Definition of supplier/subcontractor: A business organisation which provides the company with goods
entity which provides the company with goods and/or and/or services integral to and utilised in or for the
services integral to, and utilized in/for, the production production of the company’s goods and/or services.
of the company’s goods and/or services.
5. Definition of sub-supplier: A business entity in the
3. Definition of sub-supplier: A business entity in the supply chain which, directly or indirectly, provides
supply chain which, directly or indirectly, provides the the supplier with goods and/or services integral to
supplier with goods and/or services integral to, and and utilised in or for the production of the supplier’s
utilized in/for, the production of the supplier’s and/or and/or the company’s goods and/or services.
company’s goods and/or services.

4. Definition of remedial action: Action taken to make


amends to a worker or former employee for a previous
violation of a worker’s rights as covered by SA8000.

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5. Definition of corrective action: The implementation 6. Definition of corrective and preventive action: an
of a systemic change or solution to ensure an immediate and continuing remedy to a non-
immediate and ongoing remedy to a non-conformance. conformance to the SA8000 standard.

6. Definition of interested party: Individual or group 7. Definition of interested party: An individual or


concerned with or affected by the social performance group concerned with or affected by the social
of the company. performance of the company.

7. Definition of child: Any person less than 15 years of


age, unless local minimum age law stipulates a higher 8. Definition of child: Any person less than 15 years
age for work or mandatory schooling, in which case of age, unless the minimum age for work or
the higher age would apply. If, however, local minimum mandatory schooling is stipulated as being higher by
age law is set at 14 years of age in accordance with local law, in which case the stipulated higher age
developing-country exceptions under ILO Convention applies in that locality.
138, the lower age will apply.

8. Definition of young worker: Any worker over the age 9. Definition of young worker: Any worker over the
of a child as defined above and under the age of 18 age of a child, as defined above, and under the age
of 18.

9. Definition of child labour: Any work by a child 10. Definition of child labour: Any work performed by a
younger than the age(s) specified in the above child younger than the age(s) specified in the above
definition of a child, except as provided for by ILO definition of a child, except as provided for by ILO
Recommendation 146. Recommendation 146.

10. Definition of forced labour: All work or service that is 11. Definition of forced and compulsory labour: All
extracted from any person under the menace of any work or service that a person has not offered to do
penalty for which said person has not offered voluntarily and is made to do under the threat of
him/herself voluntarily or for which such work or punishment or retaliation, or is demanded as a
service is demanded as a means of repayment of debt. means of repayment of debt.

12. Definition of human trafficking: The recruitment,


transfer, harbouring or receipt of persons, by means
of the use of threat, force, other forms of coercion, or
deception for the purpose of exploitation.

11. Definition of remediation of children: All necessary 13. Definition of remediation of children: All support
support and actions to ensure the safety, health, and actions necessary to ensure the safety, health,
education, and development of children who have education, and development of children who have
been subjected to child labour, as defined above, and been subjected to child labour, as defined above,
are dismissed. and have been subsequently dismissed.

12. Definition of homeworker: A person who carries out 14. Definition of home worker: A person who is
work for a company under direct or indirect contract, contracted by the company or by a supplier, sub-
other than on a company’s premises, for remuneration, supplier or subcontractor, but does not work on their
which results in the provision of a product or service as premises.
specified by the employer, irrespective of who supplies
the equipment, materials or other inputs used

15. Definition of SA8000 worker representative: A


worker chosen to facilitate communication with
senior management on matters related to SA8000,
undertaken by the recognized trade union(s) in
unionised facilities and, elsewhere, by a worker
elected by non-management personnel for that
purpose.

16. Management representative: A member of senior


management personnel appointed by the company
to ensure that the requirements of the standard are
met.

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17. Worker organisation: A voluntary association of
workers organised on a continuing basis for the
purpose of maintaining and improving their terms of
employment and workplace conditions.

18. Collective bargaining agreement: A contract for


labour negotiated between an employer or group of
employers and one or more worker organisations,
which specifies the terms and conditions of
employment.

IV. SOCIAL ACCOUNTABILITY REQUIREMENTS IV. SOCIAL ACCOUNTABILITY REQUIREMENTS

1. CHILD LABOUR 1. CHILD LABOUR

Criteria: Criteria:
1.1 The company shall not engage in or support the 1.1 The company shall not engage in or support
use of child labour as defined above. the use of child labour as defined above.

1.2 The company shall establish, document, maintain, 1.2 The company shall establish, document,
and effectively communicate to personnel and other maintain, and effectively communicate to personnel
interested parties policies and procedures for and other interested parties, policies and written
remediation of children found to be working in procedures for remediation of children found to be
situations which fit the definition of child labour above, working in situations which fit the definition of child
and shall provide adequate support to enable such labour above, and shall provide adequate financial
children to attend and remain in school until no longer and other support to enable such children to attend
a child as defined above. and remain in school until no longer a child as
defined above.

1.3 The company shall establish, document, 1.3 The company may employ young workers, but
maintain, and effectively communicate to personnel where such young workers are subject to
and other interested parties policies and procedures compulsory education laws, they may work only
for promotion of education for children covered under outside of school hours. Under no circumstances
ILO Recommendation 146 and young workers who are shall any young worker’s school, work, and
subject to local compulsory education laws or are transportation time exceed a combined total of 10
attending school, including means to ensure that no hours per day, and in no case shall young workers
such child or young worker is employed during school work more than 8 hours a day. Young workers may
hours and that combined hours of daily transportation not work during night hours.
(to and from work and school), school, and work time
does not exceed 10 hours a day.

1.4 The company shall not expose children or young 1.4 The company shall not expose children or
workers to situations in or outside of the workplace that young workers to any situations – in or outside of the
are hazardous, unsafe, or unhealthy. workplace – that are hazardous or unsafe to their
physical and mental health and development.

2. FORCED LABOUR
2. FORCED AND COMPULSORY LABOUR
Criterion:
2.1 The company shall not engage in or support the Criteria:
use of forced labour, nor shall personnel be required to 2.1 The company shall not engage in or support the
lodge ‘deposits’ or identity papers upon commencing use of forced or compulsory labour as defined in ILO
employment with the company. Convention 29, nor shall personnel be required to
pay ‘deposits’ or lodge identification papers with the
company upon commencing employment.

2.2 Neither the company nor any entity supplying


labour to the company shall withhold any part of any
personnel’s salary, benefits, property, or documents
in order to force such personnel to continue working
for the company.

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2.3 Personnel shall have the right to leave the
workplace premises after completing the standard
workday, and be free to terminate their employment
provided that they give reasonable notice to their
employer.

2.4 Neither the company nor any entity supplying


labour to the company shall engage in or support
trafficking in human beings.

3. HEALTH AND SAFETY 3. HEALTH AND SAFETY


Criteria: Criteria:
3.1 The company, bearing in mind the prevailing 3.1 The company shall provide a safe and healthy
knowledge of the industry and of any specific hazards, workplace environment and shall take effective
shall provide a safe and healthy working environment steps to prevent potential accidents and injury to
and shall take adequate steps to prevent accidents workers’ health arising out of, associated with, or
and injury to health arising out of, associated with or occurring in the course of work, by minimising, so far
occurring in the course of work, by minimizing, so far as is reasonably practicable, the causes of hazards
as is reasonably practicable, the causes of hazards inherent in the workplace environment, and bearing
inherent in the working environment. in mind the prevailing knowledge of the industry and
of any specific hazards.

3.2 The company shall appoint a senior management 3.2 The company shall appoint a senior
representative responsible for the health and safety of management representative to be responsible for
all personnel, and accountable for the implementation ensuring a safe and healthy workplace environment
of the Health and Safety elements of this standard. for all personnel, and for implementing the Health
and Safety elements of this standard.

3.3 The company shall ensure that all personnel 3.3 The company shall provide to personnel on a
receive regular and recorded health and safety regular basis effective health and safety instructions,
training, and that such training is repeated for new and including on-site instruction and, where needed, job-
reassigned personnel. specific instructions. Such instructions shall be
repeated for new and reassigned personnel and in
cases where accidents have occurred.

3.4 The company shall establish systems to detect, 3.4 The company shall establish systems to detect,
avoid or respond to potential threats to the health and avoid, or respond to potential threats to the health
safety of all personnel. and safety of personnel. The company shall maintain
written records of all accidents that occur in the
workplace and in company-controlled residences
and property.

3.5 The company shall provide at its expense


appropriate personal protective equipment to
personnel. In the event of a work related injury the
company shall provide first aid and assist the worker
in obtaining follow-up medical treatment.

3.6 The company shall undertake to assess all the


risks to new and expectant mothers arising out of
their work activity and to ensure that all reasonable
steps are taken to remove or reduce any risks to
their health and safety.

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3.5 The company shall provide, for use by all 3.7 The company shall provide, for use by all
personnel, clean bathrooms, access to potable water, personnel, access to clean toilet facilities, access to
and, if appropriate, sanitary facilities for food storage. potable water, and, where applicable, sanitary
facilities for food storage.

3.6 The company shall ensure that, if provided 3.8 The company shall ensure that any dormitory
for personnel, dormitory facilities are clean, safe, and facilities provided for personnel are clean, safe, and
meet the basic needs of the personnel. meet the basic needs of the personnel.

3.9 All personnel shall have the right to remove


themselves from imminent serious danger without
seeking permission from the company.

4. FREEDOM OF ASSOCIATION & RIGHT TO 4. FREEDOM OF ASSOCIATION & RIGHT TO


COLLECTIVE BARGAINING COLLECTIVE BARGAINING

Criteria: Criteria:
4.1 The company shall respect the right of all 4.1 All personnel shall have the right to form, join,
personnel to form and join trade unions of their choice and organise trade unions of their choice and to
and to bargain collectively. bargain collectively on their behalf with the company.
The company shall respect this right, and shall
effectively inform personnel that they are free to join
an organisation of their choosing and that their doing
so will not result in any negative consequences to
them, or retaliation, from the company. The
company shall not in any way interfere with the
establishment, functioning, or administration of such
workers’ organisations or collective bargaining.

4.2 The company shall, in those situations in which 4.2 In situations where the right to freedom of
the right to freedom of association and collective association and collective bargaining are restricted
bargaining are restricted under law, facilitate parallel under law, the company shall allow workers to freely
means of independent and free association and elect their own representatives.
bargaining for all such personnel.

4.3 The company shall ensure that representatives of 4.3 The company shall ensure that representatives
such personnel are not the subject of discrimination of workers and any personnel engaged in organising
and that such representatives have access to their workers are not subjected to discrimination,
members in the workplace. harassment, intimidation, or retaliation for reason of
their being members of a union or participating in
trade union activities, and that such representatives
have access to their members in the workplace.

5. DISCRIMINATION
5. DISCRIMINATION
Criteria:
5.1 The company shall not engage in or support Criteria:
discrimination in hiring, remuneration, access to 5.1 The company shall not engage in or support
training, promotion, termination or retirement based on discrimination in hiring, remuneration, access to
race, caste, national origin, religion, disability, gender, training, promotion, termination, or retirement based
sexual orientation, union membership, political on race, national or social origin, caste, birth, religion,
affiliation, or age. disability, gender, sexual orientation, family
responsibilities, marital status, union membership,
political opinions, age, or any other condition that
could give rise to discrimination.
5.2 The company shall not interfere with the exercise
of the rights of personnel to observe tenets or 5.2 The company shall not interfere with the
practices, or to meet needs relating to race, caste, exercise of personnel’s rights to observe tenets or
national origin, religion, disability, gender, sexual practices, or to meet needs relating to race, national
or social origin, religion, disability, gender, sexual

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orientation, union membership, or political affiliation. orientation, family responsibilities, union
membership, political opinions, or any other
condition that could give rise to discrimination.

5.3 The company shall not allow behaviour, including 5.3 The company shall not allow any behaviour
gestures, language and physical contact, that is that is threatening, abusive, exploitative, or sexually
sexually coercive, threatening, abusive or exploitative. coercive, including gestures, language, and physical
contact, in the workplace and, where applicable, in
residences and other facilities provided by the
company for use by personnel.

5.4 The company shall not subject personnel to


pregnancy or virginity tests under any
circumstances.

6. DISCIPLINARY PRACTICES 6. DISCIPLINARY PRACTICES


Criterion: Criterion:
6.1 The company shall not engage in or support the 6.1 The company shall treat all personnel with
use of corporal punishment, mental or physical dignity and respect. The company shall not engage
coercion, and verbal abuse. in or tolerate the use of corporal punishment, mental
or physical coercion, or verbal abuse of personnel.
No harsh or inhumane treatment is allowed.

7. WORKING HOURS 7. WORKING HOURS


Criteria: Criteria:
7.1 The company shall comply with applicable laws and 7.1 The company shall comply with applicable laws
industry standards on working hours. The normal and industry standards on working hours and public
workweek shall be as defined by law but shall not on a holidays. The normal work week, not including
regular basis exceed 48 hours. Personnel shall be overtime, shall be defined by law but shall not exceed
provided with at least one day off in every seven-day 48 hours.
period. All overtime work shall be reimbursed at a
premium rate and under no circumstances shall exceed
12 hours per employee per week.

7.2 Personnel shall be provided with at least one day


off following every six consecutive days of working.
Exceptions to this rule apply only where both of the
following conditions exist:

a) National law allows work time exceeding this limit;


and

b) A freely negotiated collective bargaining


agreement is in force that allows work time
averaging, including adequate rest periods.

7.3 All overtime work shall be voluntary, except as


7.2 Other than as permitted in Section 7.3 (below), provided in 7.4 below, shall not exceed 12 hours per
overtime work shall be voluntary. week, nor be requested on a regular basis.

7.4 In cases where overtime work is needed in order


7.3 Where the company is party to a collective to meet short-term business demand and the
bargaining agreement freely negotiated with worker company is party to a collective bargaining
organizations (as defined by the ILO) representing a agreement freely negotiated with worker
significant portion of its workforce, it may require organisations (as defined above) representing a
overtime work in accordance with such agreement to significant portion of its workforce, the company may
meet short-term business demand. Any such require such overtime work in accordance with such

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agreement must comply with the requirements of agreements. Any such agreement must comply with
Section 7.1 (above). the requirements above.

8. REMUNERATION 8. REMUNERATION
Criteria: Criteria:
8.1 The company shall ensure that wages paid for a 8.1 The company shall respect the right of
standard working week shall always meet at least legal personnel to a living wage and ensure that wages
or industry minimum standards and shall be sufficient paid for a normal work week shall always meet at
to meet basic needs of personnel and to provide some least legal or industry minimum standards and shall
discretionary income. be sufficient to meet the basic needs of personnel
and to provide some discretionary income.

8.2 The company shall ensure that deductions from 8.2 The company shall ensure that deductions from
wages are not made for disciplinary purposes, and wages are not made for disciplinary purposes.
shall ensure that wage and benefits composition are Exceptions to this rule apply only when both of the
detailed clearly and regularly for workers; the company following conditions exist:
shall also ensure that wages and benefits are rendered
in full compliance with all applicable laws and that a) Deductions from wages for disciplinary purposes
remuneration is rendered either in cash or check form, are permitted by national law; and
in a manner convenient to workers.
b) A freely negotiated collective bargaining
agreement is in force.

8.3 The company shall ensure that personnel’s


wages and benefits composition are detailed clearly
and regularly in writing for them for each pay period.
The company shall also ensure that wages and
benefits are rendered in full compliance with all
applicable laws and that remuneration is rendered
either in cash or check form, in a manner convenient
to workers.

8.4 All overtime shall be reimbursed at a premium


rate as defined by national law. In countries where a
premium rate for overtime is not regulated by law or
a collective bargaining agreement, personnel shall
be compensated for overtime at a premium rate or
equal to prevailing industry standards, whichever is
more favourable to workers’ interests.

8.3 The company shall ensure that labour-only 8.5 The company shall not use labour-only
contracting arrangements and false apprenticeship contracting arrangements, consecutive short-term
schemes are not undertaken in an effort to avoid contracts, and/or false apprenticeship schemes to
fulfilling its obligations to personnel under applicable avoid fulfilling its obligations to personnel under
laws pertaining to labour and social security legislation applicable laws pertaining to labour and social
and regulations security legislation and regulations.

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9. M ANAGEMENT SYSTEMS 9. M ANAGEMENT SYSTEMS
Criteria: Criteria:
Policy Policy
9.1 Top management shall define the company’s 9.1 Top management shall define in writing, in
policy for social accountability and labour conditions to workers’ own language, the company’s policy for
ensure that it: social accountability and labour conditions, and
display this policy and the SA8000 standard in a
prominent, easily viewable place on the company’s
premises, to inform personnel that it has voluntarily
chosen to comply with the requirements of the
SA8000 standard. Such policy shall clearly include
the following commitments:

a) includes a commitment to conform to all a) To conform to all requirements of this standard;


requirements of this standard;

b) includes a commitment to comply with national and b)To comply with national and other applicable laws
other applicable law, other requirements to which the and other requirements to which the company
company subscribes and to respect the international subscribes, and to respect the international
instruments and their interpretation (as listed in Section instruments and their interpretation (as listed in
II); Section II above);

c)To review its policy regularly in order to continually


c) includes a commitment to continual improvement;
improve, taking into consideration changes in
legislation, in its own code-of-conduct requirements,
and any other company requirements;

d) To see that its policy is effectively documented,


d) is effectively documented, implemented,
implemented, maintained, communicated, and made
maintained, communicated and is accessible in a
accessible in a comprehensible form to all
comprehensible form to all personnel, including,
personnel, including directors, executives,
directors, executives, management, supervisors, and
management, supervisors, and staff, whether
staff, whether directly employed, contracted or
directly employed by, contracted with, or otherwise
otherwise representing the company;
representing the company;

e) To make its policy publicly available in an


e) is publicly available.
effective form and manner to interested parties,
upon request.

Management Representative
Management Review
9.2 The company shall appoint a senior
9.2 Top management shall periodically review the
management representative who, irrespective of
adequacy, suitability, and continuing effectiveness of
other responsibilities, shall ensure that the
the company’s policy, procedures and performance
requirements of this standard are met.
results vis-a-vis the requirements of this standard and
other requirements to which the company subscribes.
SA8000 Worker Representative
System amendments and improvements shall be
implemented where appropriate.
9.3 The company shall recognize that workplace
dialogue is a key component of social accountability
Company Representatives
and ensure that all workers have the right to
9.3 The company shall appoint a senior management representation to facilitate communication with
representative who, irrespective of other senior management in matters relating to SA8000.
responsibilities, shall ensure that the requirements of In unionised facilities, such representation shall be
this standard are met. undertaken by recognized trade union(s).
Elsewhere, workers may elect a SA8000 worker
9.4 The company shall provide for non-management representative from among themselves for this
personnel to choose a representative from their own purpose. In no circumstances, shall the SA8000
group to facilitate communication with senior worker representative be seen as a substitute for
management on matters related to this standard. trade union representation.

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Management Review
9.4 Top management shall periodically review the
adequacy, suitability, and continuing effectiveness of
the company’s policy, procedures, and performance
results vis-à-vis the requirements of this standard
and other requirements to which the company
subscribes. Where appropriate, system
amendments and improvements shall be
implemented. The worker representative shall
participate in this review.

Planning and Implementation Planning and Implementation

9.5 The company shall ensure that the requirements 9.5 The company shall ensure that the
of this standard are understood and implemented at all requirements of this standard are understood and
levels of the organisation; methods shall include, but implemented at all levels of the organisation.
are not limited to: Methods shall include, but are not limited to:

a) Clear definition of roles, responsibilities, and a) Clear definition of all parties’ roles,
authority; responsibilities, and authority;

b) Training of new and/or temporary employees upon b) Training of new, reassigned, and/or temporary
hiring; personnel upon hiring;

c) Periodic training and awareness programs for c) Periodic instruction, training, and awareness
existing employees; programs for existing personnel;

d) Continuous monitoring of activities and results to d) Continuous monitoring of activities and results to
demonstrate the effectiveness of systems implemented demonstrate the effectiveness of systems
to meet the company’s policy and the requirements of implemented to meet the company’s policy and the
this standard. requirements of this standard.

9.6 The company is required to consult the SA8000


Guidance Document for interpretative guidance with
respect to this standard.

Control of Suppliers/Subcontractors and Sub- Control of Suppliers/Subcontractors and Sub-


Suppliers Suppliers

9.6 The company shall establish and maintain 9.7 The company shall maintain appropriate
appropriate procedures to evaluate and select records of suppliers/subcontractors’ (and, where
suppliers/subcontractors (and, where appropriate, sub- appropriate, sub-suppliers’) commitments to social
suppliers) based on their ability to meet the accountability, including, but not limited to,
requirements of this standard. contractual agreements and/or the written
commitment of those organisations to:
9.7 The company shall maintain appropriate records
of suppliers/subcontractors (and, where appropriate,
sub-suppliers’) commitments to social accountability,
including, but not limited to, the written commitment of
those organizations to:

a) Conform to all requirements of this standard and


a) conform to all requirements of this standard to require the same of sub-suppliers;
(including this clause);
b) Participate in monitoring activities as requested
b) participate in the company’s monitoring activities as by the company;
requested;
c) Identify the root cause and promptly implement
c) promptly implement remedial and corrective action corrective and preventive action to resolve any

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Page 13 of 16
to address any non-conformance identified against the identified non-conformance to the requirements of
requirements of this standard; this standard;
d) promptly and completely inform the company of d) Promptly and completely inform the company of
any and all relevant business relationship(s) with other any and all relevant business relationship(s) with
suppliers/subcontractors and sub-suppliers other suppliers/subcontractors and sub-suppliers.

9.8 The company shall maintain reasonable evidence 9.8 The company shall establish, maintain, and
that the requirements of this standard are being met by document in writing appropriate procedures to
suppliers and subcontractors. evaluate and select suppliers/subcontractors (and,
where appropriate, sub-suppliers) taking into
account their performance and commitment to meet
the requirements of this standard.

9.9 The company shall make a reasonable effort to


ensure that the requirements of this standard are
being met by suppliers and subcontractors within
their sphere of control and influence.

9.10 In addition to the requirements of Sections 9.7


9.9 In addition to the requirements of Sections 9.6 and through 9.9 above, where the company receives,
9.7 above, where the company receives, handles or handles, or promotes goods and/or services from
promotes goods and/or services from suppliers/subcontractors or sub-suppliers who are
suppliers/subcontractors or sub-suppliers who are classified as home workers, the company shall take
classified as homeworkers, the company shall take special steps to ensure that such home workers are
special steps to ensure that such homeworkers are afforded a level of protection similar to that afforded
afforded a similar level of protection as would be to directly employed personnel under the
afforded to directly employed personnel under the requirements of this standard. Such special steps
requirements of this standard. Such special steps shall shall include, but not be limited to:
include but not be limited to:
a) Establishing legally binding, written purchasing
(a) establishing legally binding, written purchasing contracts requiring conformance to minimum criteria
contracts requiring conformance to minimum criteria (in in accordance with the requirements of this
accordance with the requirements of this standard); standard;

b) Ensuring that the requirements of the written


(b) ensuring that the requirements of the written purchasing contract are understood and
purchasing contract are understood and implemented implemented by home workers and all other parties
by homeworkers and all other parties involved in the involved in the purchasing contract;
purchasing contract;
c) Maintaining, on the company premises,
(c) maintaining, on the company premises, comprehensive records detailing the identities of
comprehensive records detailing the identities of home workers, the quantities of goods produced,
homeworkers; the quantities of goods services provided, and/or hours worked by each
produced/services provided and/or hours worked by home worker;
each homeworker;
d) Frequent announced and unannounced
(d) frequent announced and unannounced monitoring monitoring activities to verify compliance with the
activities to verify compliance with the terms of the terms of the written purchasing contract.
written purchasing contract.

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Addressing Concerns and Taking Corrective Addressing Concerns and Taking Corrective
Action Action

9.10 The company shall investigate, address, and 9.11 The company shall provide a confidential
respond to the concerns of employees and other means for all personnel to report non-conformances
interested parties with regard to conformance/non- with this standard to the company management, and
conformance with the company’s policy and/or the the worker representative. The company shall
requirements of this standard; the company shall investigate, address, and respond to the concerns of
refrain from disciplining, dismissing or otherwise personnel and other interested parties with regard to
discriminating against any employee for providing conformance/non-conformance with the company’s
information concerning observance of the standard. policies and/or the requirements of this standard.
The company shall refrain from disciplining,
9.11 The company shall implement remedial and dismissing, or otherwise discriminating against any
corrective action and allocate adequate resources personnel for providing information concerning
appropriate to the nature and severity of any non- observance of the standard.
conformance identified against the company’s policy
and/or the requirements of the standard.
9.12 The company shall identify the root cause,
promptly implement corrective and preventive action,
and allocate adequate resources appropriate to the
nature and severity of any identified non-
conformance with the company’s policy and/or the
standard.

Outside Communication Outside Communication and Stakeholder


9.12 The company shall establish and maintain Engagement
procedures to communicate regularly to all interested
9.13 The company shall establish and maintain
parties data and other information regarding
procedures to communicate regularly to all
performance against the requirements of this
interested parties data and other information
document, including, but not limited to, the results of
regarding compliance with the requirements of this
management reviews and monitoring activities.
document, including, but not limited to, the results of
management reviews and monitoring activities.

9.14 The company shall demonstrate its willingness


to participate in dialogues with all interested
stakeholders, including, but not limited to: workers,
trade unions, suppliers, subcontractors, sub-
suppliers, buyers, non-governmental organisations,
and local and national government officials, aimed at
attaining sustainable compliance with this standard.
Access for Verification

9.13 Where required by contract, the company shall


Access for Verification
provide reasonable information and access to
interested parties seeking to verify conformance to the 9.15 In the case of announced and unannounced
requirements of this standard; where further required audits of the company for the purpose of certifying
by contract, similar information and access shall also its compliance with the requirements of this
be afforded by the company's suppliers and standard, the company shall ensure access to its
subcontractors through the incorporation of such a premises and to reasonable information required by
requirement in the company's purchasing contracts the auditor.

Records Records
9.14 The company shall maintain appropriate 9.16 The company shall maintain appropriate
records to demonstrate conformance to the records to demonstrate conformance to the
requirements of this standard. requirements of this standard.

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SA8000 – 2008 side by side comparison with SA8000 – 2001
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