RECALL

It is a request to return to the maker

a batch or an entire production run
of a product due to the discovery of
the safety issues .
 Introduction:-

Some auto industry and their popular brand in india

Automobile industries BRAND

Maruti suzuki Maruti-800, omni, alto, wagonR, zen,
Esteem, Versa, DZire, Gypsy, Vitara, A-
star, Ritz etc.

Honda Honda accord, Civic, CR-V, Pilot etc

M&M Scorpio, xylo, Logan.

Hundai i-10, santro

Toyota Corolla, matrix, RAV4, Avalon, Tundra,

Sequoia
Tata Indica, nano, safari, sumo.

Skoda Rider, Lura, Superb

 4th largest
Passenger Vehicle
Market in Asia

India is now the

second largest two-
wheeler market in the
world

India is the largest three-

wheeler market in the
world

TATA Motors dominates over 60% of

the Indian Commercial Vehicle
Market. It is also the World’s fifth
largest Medium & Heavy commercial
vehicle manufacturer
 Automobile growth seen across four major segment

Automobile Production in India (Nos.)

By numbers, two wheelers

are the dominant segment
9,000,000 350,033
of the Indian Automotive
market
8,000,000
275,040 1,209,654

7,000,000 374,414
203,697 989,560

6,000,000 723,330 356,223

162,508
276,719
156,706 669,719
5,000,000
640,934 212,748
203,234
4,000,000
6,526,547
5,622,741
3,000,000 5,076,221
4,271,327
3,758,518
2,000,000

1,000,000

0
2000-01 2001-02 2002-03 2003-04 2004-05
Year

Two Wheelers Three Wheelers Passenger Vehicles Commercial Vehicles

Quality and technical problem reduce
the growth of the auto industries:-

Toyota Motor corp. recall problem.

Honda Motor recall problem.
Volkswagen recall problem.
Maruti Suzuki recall problem
1971 :- 4.1 MILLION CAR RECALLS FOR SEAT BELT
PROBLEM
1987 :- 3.6 MILLION CAR RECALLS FOR FUEL LINE
CONNECTOR FAULT
2000 :- 7 MILLION CAR RECALLS FOR PROBLEM IN
TYRES
2008 :- 470000 FORD MUSTANG ON AIR BAG PROBLEM
2009 :- 4.5 MILLION PROBLEM ON ENGINE FIRE
1971:- 6.7 MILLION VEHICLES OVER AN ENGINE MOUNT
PROBLEM
1973:- 3.7 MILLION CARS FOR NEW STEERING
ASSEMBLY SHIELD
1981:- 5.8 MILLION CARS FOR SUSPENSION RELATED
ISSUE
2003:- 3.6 MILLION CARS FOR REPLACEMENT TAILGATE
CABLES
2007:- 313000 SATURN,CADILLAC & PONTIAC
2008:- CHEVROLET HHR 481500 & 208000 BUICK REGAL
2010:- INVESTIGATION AROUND 905000 BUT NO RECALL
(till now)
1995 :- 3.7 MILLION IN SEAT BELT PROBLEM
NOV 2008 & AUG 2009 :- 514000 FOR AIR BAG
PROBLEM
JANUARY 2010 :- 646000 JAZZ/FIT & CITY POWER
PROBLEM ON WINDOW SWITCHES
FEB 2010 :- 437763 ACCORD SEDAN & SIX OTHER
MODEL MANUFACTURED BETWEEN
2001 AND 2002
1972 :- 3.7 MILLION VOLKSWAGEN BEETLES PROBLEM ON
WIND SCREEN WIPER PROBLEM
DEC 2006 :- 300000 CARS FOR BRAKE AND DIESEL SYSTEM
PROBLEM
APRIL 2008 :- 477000 FOR HEAD SHIELD ISSUE
DEC 2008 :- 120000 (FOX,NOVOGOL & VOYAGE ) CARS FOR
BREAK FAULT
FEB 2010 :- 193620 CARS FOR LUBRICATION PROBLEM
2005 :- 51000 FOR FAULT ON FUEL PUMPS
2008 :- 110000 UNIT OF TUNDRA , 539500 UNIT OF COROLLA & MATRIX & 630000
VOXY & NOAH
SEP 2009 :- 3.8 MILLION CAMRY & PRIUS DUE TO FLOOR MAT PROBLEM
2010 :- 147500 LEXUS AND OTHER MODEL PROBLEM ON BREAKING SYSTEM
ANOTHER 2.3 MILLION PRIUS FOR FAULTY GAS PEDALS & 5.3 MILLION
FOR STICKING FLOOR MAT
1986 :- 4000 COMPACT CARS
1992 :- NEARLY 900000 EXCEL(BEST SELLING CARS)
1995 :- 356 CARS
2000 :- 20439 CARS
2002 :- 86000 SONATA SEDANS PROBLEM ON AIR BAG,
42782 TIBURON FAULTY ON SENSOR
26608 ACCENT PROBLEM ON SEAT BELT
2003 :- 270000 CARS DEFECT IN BREAK TUBES INSTALLATION
2005 :- 12000 SONATA FOR REPROGRAMMING OF AIR BAG
CONTROL
2008 :- 390000 SONATA CARS
2010 :- 47000 SONATA PROBLEM ON FRONT DOOR LATCHES
23 FEBRUARY 2010 :- 1 LAKHS ALTO & A-STAR PROBLEM ON FUEL
LEAKAGE
Technical problems effect to the cost of
production in automobile sector
 Toyota recall :-

January 21,2010 – Toyota announces a recall of about 2.3 million vehicles in the US
to repair faulty accelerator pedals, followed by a wave of recalls for the same
problem worldwide, including of up to 1.8 million vehicles in Europe and over 75000
in chine. Over 18000 models were recalled in Ireland.

Feb.09,2010 – Toyota recall over 437000 PRIUS and other gasoline electric hybrids
globally to fix a brake software problem
Modules and years affected by toyota’s massive recall and
sales suspension for sticking accelerator pedals
2009-2010 RAV4
2009-2010 Corolla
2009-2010 Matrix
2005-2010 Avalon
207-2010 Camry 2010 Highlander (except hybrids)
2007-2010 Tundra
2008-2010 Sequoia
Latest Prius
Its Honda Motors Which has again issued a massive auto recall, this time
affecting about 438000 cars on a global basis. The honda car recall has
been issued for a defect in the airbag deflator that could cause airbags to
rupture and injure a driver in case of an accident.
The recall model Vehicle are:-
Honda Accord (2001-2002)
Honda Civic
Honda Odyssey
Honda CR-v
Honda Pilot
Honda Acura CL(2002)
Honda said that it will recall 8532 units of its popular
sedan honda city in india due to defective power window
switch, which can cause smoke.
The car recall contagion continued across the auto makers
today with the German car brand Volkswagen announcing it is
to recall just up 200,000 vehicle in brazil over a rear-wheel
malfunction

Volkswagen said there was a lubrication problem with the

rear wheels of its Nova Gol and Voyage in Brazil
Maruti Suzuki Has been hit by manufacturing defects in its
vehicles. The company is recalling 1 lakh units of its small
car A-Star due to problems of fuel leakage. This recall also
include

The part in question has not been used in any of the other
models brought out by the firm.

This recall also include those units which have been sold in
overseas market like Germany, France and Britain.
 Maruti Suzuki said that an internal analysis of A-Star showed
that there was a problem of fuel leakage in case it is filed up to
brim, beyond fuel auto cut off position. The company said that
there was no complaint from customers.

These vehicles belonged to the lot manufactured upto August

22,2009.

The company shares fall by 3.24 per cent on the BSE

EFFECT OF CAR
ACCIDENT
AFTER RECALL OF CARS
 Scope of the study

1.Customer life saving.

2.Better quality.
3.Awareness of consumer.
4.Economic saving.
5.Reduce cut through competition.
 Conclusion

At last we conclude that basically the problem are lump-sum

same . The technology is improved day by day the design are
also changed but by the cut thought competition the company
forget all the thing and just think about the sale.

Quality of money INCREASE but the quantity of

money decrease.
Also customer awareness is a big problem in INDIA.