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Top 10 Supply Chain

Management Vendors – 2009

Profiles of the Leading SCM Vendors

Find the best supply chain management software


for your company.

For more information visit Business-Software.com/SCM.


About Supply Chain Management Software
An efficient and agile supply chain is critical to success. Companies must be able to
quickly respond to the rapidly changing needs of customers, while keeping the cost
of goods produced down to increase profit margins and ensure maximum profitability.
Supply chain management (SCM) software can help businesses achieve this by
enabling them to better predict demand trends, negotiate the best possible deals with
suppliers, optimize inventory levels, and better coordinate distribution channels.

The need for SCM solutions is so great that the market continues to grow at a rapid
pace. The worldwide market for supply chain management (SCM) software topped
an estimated $6 billion in 2006, and is expected to reach or exceed $8 billion by 2010,
according to the most current estimates from AMR Research

What is Supply Chain Management?


SCM is a combination of science and software that encompasses all operations within
the supply chain, including the sourcing, acquisition, and storage of raw materials; the
scheduling and management of work-in process; and the warehousing and distribution
of finished products. With SCM solutions, businesses can streamline and automate the
planning, execution, and control of these key activities.

Additionally, since there are often many third-parties involved throughout the end-to-
end supply chain, SCM software is designed to enhance communication, collaboration,
and coordination with vendors and suppliers, transportation and shipping companies,
intermediaries, and other partners by enabling faster bi-directional information sharing.

AMR’s research found that the typical U.S. manufacturer is managing on average more
than 30 contract relationships. Supply chain management solutions allow enterprises to
handle that complexity while still responding to increasingly demanding customers.

Key Benefits for Your Company


With a supply chain management solution in place, a business can:
* More effectively manage its entire network by overseeing all activities across all
suppliers, production plants, and storage and distribution facilities.
* Streamline and centralize their distribution strategy, to eliminate the logistical errors
and lack of coordination that can lead to delays.

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 


About Supply Chain Management Software
* Increase visibility and enhance collaboration across the entire supply chain by
sharing valuable information such as demand trend reports, forecasts, inventory
levels, and transportation plans with suppliers and other partners.
* Minimize storage costs and improve cash flow by better managing inventory levels.
* Improve logistics tracking, to correct break-downs, inefficiencies, or problems in the
supply chain before they become unmanageable.

A recent benchmarking study by AMR Research demonstrates that companies with


better demand forecasting accuracy (something that can be easily achieved with SCM
software), can reduce unneeded inventory by as much as 15%, improve perfect order
ratings, and shorten cash-to-cash cycles by 35%.

Does My Company Need Supply Chain Management?


Supply chains are becoming more and more complex, and as a result, companies
are finding them increasingly challenging to manage. Any manufacturer with a multi-
faceted supply chain can realize dramatic benefits from SCM software, which facilitates
smoother, more efficient, and more timely execution of supply chain activities by
connecting all vendors and other partners into one cohesive, cooperative network.

But, SCM isn’t just for factories and production plants anymore. Retailers across the
globe are also putting SCM applications to good use, boosting supply chain efficiency
and gaining greater visibility into their distribution networks and inventory levels
across stores and outlets. Additionally, many types of service providers today maintain
sophisticated delivery channels that include numerous partners. Businesses like these
can also achieve significant return on investment from the use of SCM software.

Common Supply Chain Management Features


SCM solutions offer a comprehensive suite of modules and features to support end-to-
end supply chain processes, including:
* Inventory management to ensure optimum stock levels of components for production
plants, finished goods for customers, and spare parts for field service technicians (if
applicable), while minimizing related storage costs.
* Order management including automated order entry, dynamic supplier scheduling,
and pricing and product configuration to accelerate the order-to-delivery cycle.

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 


About Supply Chain Management Software
* Procurement to streamline all sourcing, purchasing, and payables across the entire
supplier network.
* Logistics to enhance the way warehouses are managed and transportation channels
are coordinated, so on-time delivery performance can be dramatically improved
* Supply chain planning to improve all related operations by enabling accurate demand
forecasting, improving order promising, and eliminating manufacturing over-runs.
* Return management to accelerate the inspection and handling of defected goods,
and automate the processing of claims with suppliers and insurance companies.
* Incentive management to help companies better manage vendor negotiations,
discounts, incentive plans, and commissions.

Some SCM offerings on the market today also include capabilities for contract
management, product lifecycle management, and asset management.

What to Look for When Choosing a Supply Chain Management Solution


Because truly effective supply chain management requires rapid, unhindered
information sharing both inside and outside a company, integration is the most important
feature of any SCM software package. Choose a solution with an open data model, so
data can be dynamically shared with other back-end systems across the business, as
well as with the systems of suppliers, manufacturers, and customers across multiple
sites and locations.

Additionally, there are many emerging technologies that will have a significant impact on
supply chain management in the near futures. These advanced solutions, such as, radio
frequency identification (RFID), are poised to transform the way supply chains across
the globe are managed. Ask each vendor what their plans are for incorporating these
technologies into their solutions as their use becomes more prevalent.

Top Supply Chain Management Software Vendors


You have many options when choosing a supply chain management software vendor. To
make it a bit easier, we’ve featured some of the leading ERP supply chain management
solutions in this paper. Review these vendors, and you’ll be well on the way to finding
the right supply chain management software for your business.

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 


www.consona.com | info@consona.com | 877-549-2149

Highlights
* Software for general, custom and project-based manufacturing, and industry-
specific products and expertise for metals and printed circuit boards.
* Satisfying customers through customer-focus, commitment, and professionalism.
* ERP, BI, CRM, APS, MES and configuration from one supplier.
* Active product support and enhancement deliver the capabilities and technologies
that customers want and need in their specific industries.

Ownership: Headquarters: supply chain Solutions:


Private Indianapolis, IN * Intuitive ERP
* Made2Manage ERP
* Encompix ERP
Founded:
* AXIS AXIOM ERP
Individual products: 1980s, 1990s
* Cimnet Systems ERP and
Engineering
* Configuration Solutions

SELECT CUSTOMERS:
All Flex, Inc. (Cimnet Systems); Andersen Power Products (Intuitive); Advanced Scientifics,
Inc (Made2Manage); ATI Industrial Automation (Intuitive); B&K Corporation (Encompix);
Coretec, Inc. (Cimnet Systems);Haynes Wire Company (AXIS); Johnstown Wire
Technologies (AXIS); Kvichak Marine Industries, Inc. (Encompix); Smeal Fire Aparatus Co.
(Made2Manage)

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 


Consona Products
With comprehensive functionality and top-notch support, Consona products support the
needs of a wide range of manufacturing companies.

* Intuitive offers rich functionality for a broad range of manufacturing environments,


including electronics, medical devices, aviation and others, and makes
implementation easy for small to midsized companies.

* Made2Manage provides full ERP capabilities for custom manufacturers centered on


a “casual” bill-of-material for making complex products, while continuing with design
and engineering activity.

* Encompix goes beyond standard ERP to offer project scheduling and management
for engineer-to-order projects that involve complex manufacturing and close tracking
of projects, costs and schedules.

* AXIS is the premiere solution for manufacturers of metals, wire and cable, as well as
metals service centers.

* Cimnet Systems offers comprehensive support for printed circuit board engineering
and fabrication, including design, fabrication, and certification. Professional services
and outsourced engineering services are also available.

* Configuration Solutions’ rules-based configurator integrates with Consona’s ERP


offerings and others.

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 


About Consona
Consona software and services are matched closely with specific customer needs,
incorporating deep industry knowledge and experience. Plus, they are continually
enhanced to meet evolving customer requests and suggestions. Notable for ease-of-
use, fast navigation, tailored views and tight security, Consona applications deliver the
functionality without the fuss – solid applications that make users’ jobs easier, not more
cumbersome.

Consona software products are designed to bring the entire company together by
offering broad application coverage that allows all departments to use the system
effectively, including management, sales, engineering, purchasing, operations,
manufacturing, quality, customer service, finance, accounting, and human resources.

Backed by an experienced management team and deep financial resources, Consona


combines an aggressive acquisition program, strong balance sheet, solid customer
relationships, and high-fit solutions into a value proposition unmatched by other vendors.

Consona Key Strengths


* By integrating data across the enterprise, Consona’s family of ERP solutions help
manufacturers see all areas of their business more clearly—from the top floor to the
plant floor.
* Manufacturing applications provide insight into production, inventory, scheduling,
and costs, making it easy to pinpoint problems before they happen and identify
opportunities for performance improvements and cost savings.
* Integrated customer service, supplier management, planning, accounting, engineering,
e-commerce and configuration provide the broadest range of coverage in the industry.
* Industry-specific solutions deliver unmatched capabilities tailored to the exact needs of
specific users, based on longstanding experience and knowledge in metals, wire and
cable, printed circuit board, complex engineering-driven, project-based, and small and
midsize-company manufacturing segments.

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 


About Consona
* Consona applications are designed to support businesses that operate locally
and globally. With multi-language and multi-currency capabilities built-in, Consona
customers can deal easily with corporate parents and siblings, customers and
suppliers, wherever they might be.

Consona ERP Module Capabilities


Consona enterprise systems integrate a broad array of functionality across the
enterprise, including:

* Business Intelligence
* Planning and Scheduling
* Engineering
* Product Configuration
* Estimating and Quoting
* Customer Relationship Management (CRM)
* Inventory, Production Control, Manufacturing
* Procurement, Supplier Management
* Quality
* Costing, Accounting and Finance
* E-commerce
* Human Resources, Time-and-Attendance, Payroll

Consona Technology
Manufacturers want to focus on building their business and satisfying their customers,
not running IT operations. Consona insulates manufacturers from technology worries by
making use of the latest proven technologies to support evolving needs and emerging
innovations. Microsoft technology forms the backbone of Consona’s applications with
wide use of the latest service-oriented architecture (SOA) principles to provide flexibility,
adaptability, connectivity, and ease-of-use.

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 


About Consona
Consona Professional Services
Consona strives to achieve the highest level of customer intimacy. We provide services
that focus on our customers’ needs, and then take responsibility for the ongoing results.
Consona does not move on after implementation. Instead, we remain actively aligned
with our customers’ business through ongoing communication and collaboration.

Our software solutions are each augmented with a broad range of both traditional and
non-traditional services delivered by industry, product and process experts.

* Education: Whether online or in a classroom, live or pre-recorded, customers have


access to educational resources that assist in training employees on their software
solution.
* Consulting: Technology experts in your industry are available to help your company
achieve maximum business process improvements and efficiencies.
* Implementation: Consona’s unique philosophy for implementation ensures that you
have the people, tools, and resources you need to implement your software solution
and begin achieving return on your IT investment.
* Support: Ongoing support of your Consona solution is available online, via our award-
winning Expert.com support websites, with live support technicians, and through your
customer account manager.
* Other services, such as customizations and engineering, are unique to each product
that Consona offers. More information on the services available for each Consona
solution can be found at Consona.com.

Consona ERP - Manufacturing Solutions for Today


Consona is ready to provide the information management solutions and support you
need to keep your business lean, productive, and ahead of the competition in today’s
rapidly changing market environment. Give Consona a call today to learn more.

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 


www.epicor.com | info@epicor.com | 1-800-999-1809

Highlights
* Offers next-generation enterprise resource planning (ERP) solutions providing
capabilities across the entire enterprise, including manufacturing workflow.
* Based on the most agile and adaptable business architecture available, Epicor
ICE 2.0, combining collaborative Web 2.0 concepts with Epicor True SOA™ to
provide unprecedented scalability and flexibility on almost any device.
* Provides global solutions available in over 150 countries and over 35 languages
that comply with legal and industry standards.

Ownership: Headquarters: supply chain Solutions:


Public (NASDAQ:EPIC) Irvine, California * Epicor 9
* Epicor Manufacturing
Founded: * Epicor Distribution
1984, California

Customer Focus:
Epicor’s ERP solutions help midmarket organizations and divisions and subsidiaries
of the Global 1000 maximize their most important resources for profitable growth.
Solutions are available for a number of industries including manufacturing, distribution,
services, hospitality and retail.

Select Customers:
Ace Clearwater, Alphatec Spine, Apogee Enterprises, Aqua-Aerobic Systems,
Bruno Independent Living Aids, Cold Jet, COLT Defense, General Dynamics, TEAM
Industries, Symetrics Industries, Symmetry Medical, Waterfurnace.

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About Epicor
Epicor Software is a global leader delivering business software solutions to the
manufacturing, distribution, retail, hospitality and services industries. With 20,000
customers in over 150 countries, Epicor provides integrated enterprise resource planning
(ERP), customer relationship management (CRM), supply chain management (SCM) and
enterprise retail software solutions that enable companies to drive increased efficiency
and improve profitability.

Founded in 1984, Epicor celebrates 25 years of technology innovation delivering


business solutions that provide the scalability and flexibility businesses need to build
competitive advantage. Epicor provides a comprehensive range of services with a single
point of accountability that promotes rapid return on investment and low total cost of
ownership, whether operating business on a local, regional or global scale.

At the core of Epicor is an adaptable, collaborative architecture that satisfies the needs of
any manufacturer regardless of country, industry or device, enabling business anywhere
– business without barriers. Epicor delivers unprecedented business management,
providing real time, in-context business insight throughout any manufacturing
environment.

Epicor is a multidimensional solution uniquely equipped with rich feature sets supporting
any environment including make-to-order (MTO), engineer-to-order (ETO), configure-
to-order (CTO), mixed-mode, make-to-stock and discrete manufacturing. Built on
the second-generation service-oriented architecture (SOA), Internet Component
Environment (ICE) 2.0, Epicor fuses modern Web 2.0 technologies with True SOA
™ - delivering unprecedented flexibility and visibility across multiple departments.
Epicor’s ERP solutions go beyond traditional ERP, encompassing processes outside the
production and distribution cycle.

In addition to a full range of manufacturing capabilities, Epicor extends tools across back-
office processes including financial management, customer relationship management,
sales and customer service, providing real-time, in context information to employees
from the shop floor to the top floor.

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About Epicor
Epicor continues to earn accolades and global recognition for its products and
innovational impact in the marketplace.

Epicor Key Strengths


* Epicor is a global leader dedicated to providing business software solutions to
companies around the globe. With comprehensive solutions, service and support, the
company helps more than 20,000 of the world’s best companies run their business
more efficiently and effectively.
* Epicor’s ERP solutions automate and optimize business operations by integrating
data and processes into a single unified solution to maximize profitable growth. Epicor
delivers a single end-to-end software solution for business.
* The company offers a comprehensive range of professional services with its solutions,
providing a single point of accountability to promote rapid return on investment and
lower total cost of ownership.
* In addition to award-winning financial, inventory and manufacturing management
capabilities, Epicor’s ERP solution delivers in-depth supply chain management,
customer relationship management, business intelligence and enterprise performance
management functionality.
* Epicor solutions are built to comply with local governmental and industrial
requirements in a majority of countries around the globe.

Epicor Technology
Epicor provides the latest, most flexible and collaborative architecture available. Epicor
ICE 2.0 provides unprecedented levels of scalability, flexibility and configuration to modify
software to fit the workflow – rather than modifying workflow to fit the software. Whether
in the back office or on the manufacturing floor, Epicor provides the connectivity,
responsiveness and access to data needed to compete in today’s global economy.

Epicor’s hosting services provide the first step towards the end-to-end management of
mission-critical IT environments. The company’s managed services deliver a unique
value-add to customers, providing total peace of mind by ensuring that business systems
and processes stay up and running and operating at peak levels at all times.

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About Epicor
Epicor Supply Chain Management Solutions Highlights
Epicor 9
* The latest Epicor ERP solution, Epicor 9, represents the convergence of Epicor’s
rich tool sets into a single product. As the first solution built on ICE 2.0, Epicor 9
redefines the ERP experience, combining a full range of enterprise, manufacturing
and distribution functionality with the most collaborative, flexible service oriented
architecture available. Epicor 9 eliminates the technological and industrial boundaries
that stifle productivity, enabling business anywhere - business without barriers.

Epicor Manufacturing
* Epicor Manufacturing is designed to meet the needs of progressive manufacturers,
regardless of shop environment. Epicor Manufacturing delivers built-in workflow
processes to manage the entire order cycle: from marketing, sales and customer
relationship management, through production, planning, sourcing and procurement
to installation, service and financial recognition. Complimented by a full-range of
enterprise capabilities, Epicor Manufacturing helps achieve maximum efficiency at
each plant, while providing innovative technology to span the entire enterprise.

Epicor Distribution
* Epicor Distribution is an end-to-end solution providing tools to efficiently assemble,
ship and deliver the finished goods. Epicor Distribution offers a full range of order
management, supply chain and warehousing capabilities built on a single business
platform based on industry-leading Web services architecture. Complimented by a full
suite of enterprise functionality, Epicor Distribution supports the needs of truly agile
distributors.

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www.infor.com | sales@infor.com | 1-866-244-5479

Highlights

* 95% customer retention rate.


* Young company, with a long history. Tenth largest software company in the world.
* Solution set is built on the Infor Open SOA (service-oriented architecture).
* Serves mid-market companies.
* Infor Supply Chain Management is a global solution with implementations at over
1,600 customer sites in 40 countries.

Ownership: Headquarters: supply chain Solutions:


Private Alpharetta, Georgia * Infor SCM
* Infor SRM
Founded: * Infor SRM Supply Web
2002, Georgia

Customer Focus:
Infor’s customer base is comprised of mid-market and larger enterprises predominately
in the aerospace, chemical, automotive, high-tech, metal and plastic fabrication, and
industrial equipment sectors.

Select Customers:
Hallmark Cards, Hankyu Cargo, Hitachi, American Airlines, Sypris Electronics, Grady
Memorial Hospital, Hartford Hospital, Rodgers Instruments, LLC, City of San Jose,
London Fire and Emergency Planning Authority.

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About Infor
Infor is one of the world’s largest providers of business software, with approximately
$2.1 billion in revenue, and the 10th largest software company in the world. A company
unparalleled in application breadth, market experience, open technology and global
reach, Infor has 9,200+ employees, direct offices and implementation and support
capabilities in 100 countries, and over 70,000 customers worldwide.

The thought leaders at Infor understand that their customers want to reduce the number
of vendors they work with and Infor strives to continue as their trusted “vendor of choice.”
Infor has a consistent 95% customer retention rate — one of the highest in the industry
— and 72% of its license revenues are generated by its current customers. Additionally,
over 1,000 new customers chose Infor last year for its unparalleled application breadth,
open technology, and global reach. The company is committed to continuing its growth
by broadening its best-in-class focus, and by providing the most innovative solutions and
services globally.

Customers can expect Infor to continue adding solutions based on market need and
customer demand. Infor is a unique software company — four years old with more than
thirty years experience. It has the stability, the agility, and the resources to meet the
business demands of a rapidly changing world.

Infor Key Strengths


* Backed by domain experts who understand the supplier collaboration requirements of
manufacturers, Infor SRM (Supplier Relationship Management) enables rapid demand
fulfillment and performance evaluation by presenting a single face to suppliers based
on information combined from disparate enterprise resource planning systems.
* Infor SRM creates a real-time supplier collaboration environment. This advanced
electronic data interchange (EDI) and web-enabled solution delivers faster, more
accurate insight into an organization’s supply chain.
* The company’s solution suite complements a customer’s ERP software system
with electronic communication of demand to all suppliers and helps deploy lean
replenishment methods with its electronic Kanban and supplier-managed inventory
capabilities. Businesses run more efficient supply operations, reduce inventory levels,
increase order accuracy, and gain the flexibility to respond immediately to changes in
customer demand.

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About Infor
Infor Technology
Infor’s enterprise SaaS platform is anchored on Infor’s “enrich, extend, and evolve”
product strategy and Infor Open SOA (service-oriented architecture).

Infor Supply Chain Management Solutions


Infor SCM (Supply Chain Management)
* Infor SCM’s supply chain logistics and inventory management software solutions help
companies reduce supply chain operational costs for increased profitability, improve
customer service to enhance competitiveness, and manage growth and expansion to
improve revenues and market share.
* Infor Supply Chain Management is a global solution with implementations at over
1,600 customer sites in 40 countries
* Infor SCM delivers a smart solution suite that comprises Strategic Network Design,
Demand Planning, Distribution Planning, Manufacturing Planning, .Production
Scheduling, Transportation and Logistics Planning, Warehouse Management, and
Event Management.
* RFID—Infor SCM provides a comprehensive RFID-enablement framework delivering
business value through process optimization for manufacturers and other companies,
as well as compliance solutions for retail, pharmaceuticals, the US Department of
Defense, and others.

Infor SRM (Supplier Relationship Management)


* This advanced electronic data interchange (EDI) and web-enabled solution delivers
faster, more accurate insight into the supply chain—insight that enables customers
to save millions of dollars by replacing fax and value-added network (VAN)
communications, minimizing premium freight charges, improving supplier performance,
and lowering administrative expenses.
* Infor’s SRM solution helps companies achieve technology-enabled business process
excellence, increase productivity and cash flow, improve operational efficiency and
quality, and increase supplier visibility.
* The company’s solutions suite allows organizations to respond faster to change and
opportunity, enable innovation, and profit from a strong, flexible, lean supply chain.

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About Infor
* Infor SCM complements an existing ERP software system with electronic
communication of demand to all suppliers and helps deploy lean replenishment
methods with its electronic Kanban and supplier-managed inventory capabilities.
* With Infor SCM, businesses run more efficient supply operations, reduce inventory
levels, increase order accuracy, and gain the flexibility to respond immediately to
changes in customer demand.

Infor SRM SupplyWeb


* Infor SRM SupplyWeb is the leading supplier relationship management (SRM) solution
in the automotive industry. Infor SRM SupplyWeb version 10 includes new features to
improve collaboration between customers and suppliers, providing new tools designed
to enhance data accuracy, and demand and order management.
* SupplyWeb offers manufacturers the benefits of a proven SRM solution that is
easily integrated into their existing ERP system. For customers, this new version
of SupplyWeb demonstrates Infor’s commitment to enrich the value of their current
investments, extend their core ERP applications with new business-specific solutions
and evolve the Infor product line to produce next-generation solutions.
* SupplyWeb significantly strengthens the relationship between suppliers in the supply
chain with the addition of new modules, Production Invoicing and Purchase Order
Collaboration, which automate specific business functions related to order processing
* Production Invoicing improves data accuracy between customers and suppliers,
eliminates discrepancies in pricing and payables and allows for more timely payments
from the customer.
* Purchase Order Collaboration facilitates a purchase order negotiation process,
allowing customers and suppliers to set terms before committing to an order.

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About Infor
Infor Supply Chain Management Modules
Infor SCM (Supply Chain Management)
* Strategic Network Design
* Demand Planning
* Distribution Planning
* Manufacturing Planning
* Production Scheduling
* Transportation and Logistics Planning
* Warehouse Management System
* RFID
* Event Management

Infor SRM (Supplier Relationship Management)


* Demand Fulfillment and Performance Evaluation
* Electronic Kanban and Supplier-Managed Inventory Capabilities
* Advanced Electronic Data Interchange (EDI) and Web-Enabled Solution

Infor SRM SupplyWeb


* Production Invoicing
* Purchase Order Collaboration
* Supplier Cumulative Quality Management
* Flex Fields
* Receipt Reconciliation

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www.netsuite.com | 1-650-627-1000

Highlights
* #1 on-demand accounting/ERP software application.
* Thousands of customers globally, spanning a wide range of industries and
business sizes.
* The world’s most customizable ASP.
* Awards: “2008 Product of the Year Award” – Customer Interaction Solutions
magazine; Accounting Today Top 100 Products; “5 Star Rating” – CPA
Technology Advisor.

Ownership: Headquarters: ERP Solutions:


Public San Mateo, CA * NetSuite Accounting/ERP
(NYSE: N) * NetSuite OneWorld – Global
ERP
Founded:
1998, California

Customer Focus:
NetSuite’s main customer base consists of growing and medium size businesses
predominately in the eCommerce, wholesale and distribution, software, and retail sectors.

Select Customers:
Cash Edge, Tsar Nicoulia Caviar, Teleca, Kana, Virgin Money, Explore Consulting, Six Apart,
Domin-8 Enterprise Solutions, Oakland A’s Asahi Kasei, Cartridge World, Premiere Global
Services

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About NetSuite
NetSuite provides online, hosted customer relationship management (CRM) and
enterprise resource planning (ERP) software designed to help small and midsized
companies manage their businesses and automate their processes. NetSuite’s software
handles such functions as sales, customer communications, order management,
inventory management, finance, e-commerce, time and billing, and Web site
management.

NetSuite is the first and only company to give growing and midsize businesses on
demand web-based business applications to run their entire company. With thousands
of customers globally, NetSuite has earned numerous awards for its market leadership
and innovation from such leading publications as eWeek, CRM Magazine, InfoWorld,
PC Magazine, and The CPA Technology Advisor among others. NetSuite alone
provides integrated front office customer relationship management (CRM), back-office
enterprise resource planning (ERP), and ecommerce in one powerful application with the
modularity and flexibility necessary to meet your specific business needs

NetSuite is the #1 on-demand Accounting/ERP software application available on the


market today. While some accounting software provides one or a few pieces of ERP
software, NetSuite offers a comprehensive business suite with everything its customers
need in one powerful solution. With NetSuite, organizations can manage financials,
order fulfillment, purchasing, inventory, time and billing, payroll, employee self-service,
Web presence, and more. The Accounting/ERP software system components are tightly
integrated, giving businesses access to real-time intelligence to make better decisions,
along with the capability to automate business process across the company.

What this means is that, with the NetSuite solution, the entire business can run in real
time. Employees can move faster and smarter. Customers are served better. Orders can
be filled and tracked more quickly and easily, with inventory levels updated in real time.
And with full visibility into inventory by sales reps for order promising and by planners
for purchasing, companies can lower inventory levels, analyze inventory costs and
collaborate with vendors more effectively.

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About NetSuite
Most important, NetSuite Accounting/ERP is seamlessly integrated with CRM and
ecommerce for end-to-end business process management across the business. And
because NetSuite is an open system, customers can also seamlessly integrate with third
party, industry-specific and legacy software.

NetSuite Key Strengths


* NetSuite is the first and only online business application that supports all of an
organization’s back-office operations – from customer relationship management
(CRM) to enterprise resource planning (ERP) to eCommerce.
* NetSuite holds all corporate data in a single database, giving you access to your key
performance metrics on a customizable, real-time dashboard. As a result, NetSuite
enables you to make better and faster decisions.
* With NetSuite, implementations are both faster and less expensive than traditional
business applications. Modularity enables phased implementations according to your
company’s need. In addition, click not code and advanced customization supports
business as you define it. As a web-based on-demand solution, NetSuite significantly
reduces your total cost of ownership.
* NetSuite is the world’s most customizable ASP. Click not code configuration
and modular implementations jumpstart your business on NetSuite. Advanced
customization with simpler, industry standard tools allows you to tailor business
practices and processes to meet your specific company and industry requirements.

NetSuite ERP Technology


NetSuite’s hosted, web-based services and solutions are delivered on demand for
robust, end-to-end ERP and business process management.

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About NetSuite
NetSuite ERP Highlights

NetSuite is a comprehensive Web-based solution for midsize businesses that integrates


Accounting/ERP, CRM, Ecommerce and partner collaboration capabilities. NetSuite
business software gives growing businesses a competitive edge.
Netsuite - Accounting/ERP

* Improves decision making with real-time metrics and role-based dashboards.


* Improves productivity with greater visibility and automation of back-office processes.
* Ensures accountability and compliance with robust, auditable accounting.
* Graduates customers from simple desktop accounting packages or from standalone
accounting/ERP to powerful Accounting/ERP that’s integrated with CRM and e-
commerce.
* Eliminates IT costs and hassles associated with maintaining and upgrading traditional
client-server software applications.
* Enables customers to customize and extend the NetSuite platform easily to meet their
exact needs.

NetSuite OneWorld is the first and only on-demand system to deliver real-time
global business management and financial consolidation to mid-sized companies with
multinational and multi-subsidiary operations.
Netsuite OneWorld – Global Accounting/ERP
* Consolidated reporting. Multi-currency management with automated currency rate
updates ensures reports accurately reflect currency conversion.
* Rapid financial close. Real-time management and financial automation capabilities can
significantly reduce time to close.
* Cost reduction. You can staff back-office operations centrally — or in low-cost
locations — and the same employees can handle operations across multiple
subsidiaries.
* Global order management and sourcing. You can manage inventory and fulfillment
across multiple locations with product items represented globally or by each
subsidiary.

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 22


About NetSuite
* Simplified tax management across borders. NetSuite OneWorld’s tax engine
accommodates multiple tax schedules for local taxes across subsidiaries, GST, VAT,
consumption tax or general sales tax, and more.
* Unprecedented worldwide visibility into operations. Role-based dashboards and
“drill-down everywhere” provide instant insight across the corporate hierarchy of
subsidiaries.
* Management beyond financials. Local, regional and global metrics cover all aspects of
the business in real-time.
* Unparalleled integration. One database provides a repository of all your worldwide
business data, eliminating the need for data warehouses or multiple systems at each
local site.

NetSuite ERP Modules


NetSuite Small Business
* Financials/Accounting
* Time & Billing
* Order Management & Fulfillment
* Purchasing Management
* Inventory Management
* Front & Back Office Integration

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 23


www.jda.com | info@jda.com | 1-800-479-7382

Highlights

* Deep experience - JDA has been serving the supply and demand chain for nearly
30 years.
* Offers several hosting and on-demand managed services.
* Focus on the retail industry.

Ownership: Headquarters: supply chain Solutions:


Public (NASDAQ:JDAS) Scottsdale, Arizona JDA Supply & Demand
Optimization
Founded:
1978, Alberta, Canada

Customer Focus:
As a partner to the world’s leading retailers, wholesaler-distributors and manufacturers,
JDA has helped more than 5,500 mid-tier and larger enterprise customers in more
than 60 countries streamline operations, cut costs, increase profitability and improve
customer service. Industries served by JDA solutions include retail, grocery, wholesale
distribution, and manufacturing.

Select Customers:
Australian Pharmaceutical Industries, Edgars Consolidated Stores Ltd, Northern Tool &
Equipment Company, Pharmavite LLC, The Co-operative Group, Essar Group, World
Duty Free, Foschini Limited, Cadbury Schweppes, VF Corporation.

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 24


About JDA
JDA Software Group, Inc. is a global leader in delivering integrated software and
professional services for the retail demand chain. By capitalizing on its substantial
market position and financial strength, JDA commits significant resources to advancing
its best-of-class collection of solutions that address a wide array of critical business
functions including merchandise and inventory management, store operations and point-
of-sale, supply chain collaboration, and business analysis.

Across the global ERP landscape, JDA Software Group supplies the links in the
supply chain. The company’s supply and demand optimization (SDO) software helps
retailers and other businesses manage supply and demand chains, as well as business
processes ranging from planning and forecasting to e-commerce and store operations.
The company also offers point-of-sale applications to handle back-office functions,
including inventory management, receipts, and returns. Other products include analytic
applications for decision support and collaborative tools for maintaining product and
catalog information with partners, distributors, and suppliers. JDA boasts more than
5,400 customers worldwide.

With North American operations established in 1985, JDA is headquartered in


Scottsdale, Arizona and employs more than 1,200 associates operating from 32 offices
in major cities throughout North America, South America, Europe, Asia and Australia.

JDA Key Strengths


* JDA has been serving the supply and demand chain for nearly 30 years.
* The company’s Supply & Demand Optimization solution set is powered by a collection
of best-in-class products designed to enable retailers, manufacturers and wholesale-
distributors to more profitably anticipate, create and satisfy customer demand.
* This comprehensive solution integrates JDA’s proven planning, analysis, optimization
and execution capabilities with collaborative workflow, for seamless integration and
interoperation spanning a wide range of processes across the Customer-Driven Value
Chain.
* With Supply & Demand Optimization, decision makers can work together to reduce
operational costs and increase top line revenues across the enterprise, and down to
the store level.

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 25


About JDA
* JDA customers represent more than 65% of software license sales each quarter, a
testament to the real demand chain results that JDA repeatedly delivers.
* JDA acquired Manugistics in July 2006. This provider of demand and supply chain
solutions enabled JDA to grow its product line with supply management, demand
management and pricing, and transportation and logistics applications.
* JDA is uniquely positioned to support an optimized Customer-Driven Value Chain. It
can help its customers to optimally plan various aspects of their business – from raw
materials acquisition, through manufacturing and replenishment, to the shelf.

JDA Technology
JDA offers several hosting and on-demand managed services to ensure a fit tailored
specifically to the needs of its customers. Whether an organization’s needs are as
simple as hardware hosting or as substantial as complete application management, JDA
provides a full-spectrum technology platform and support.

JDA Supply Chain Management Solutions


JDA Supply & Demand Optimization
Enterprise Planning
* A collaborative and configurable, workflow-driven planning solution that synchronizes
all planning metrics, including sales, margins or turns, across functional organizations
and reconciles them up and down the enterprise hierarchies.
* Enterprise Planning ensures that strategic goals and objectives are met by providing
all participants with visibility to corporate goals so that they can align their plans
accordingly.
* Enables rapid response to changing market conditions leveraging a proactive, event-
driven environment so that customers can improve productivity.
* Supports and optimizes the strategic, financial and operational planning activities
across the Customer-Driven Value Chain so that customers are better equipped to
meet sales and revenue targets.
* Provides a single, integrated solution for financial, merchandise, channel and key item
planning so that customers can better manage their inventory.

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 26


About JDA
Space & Category Management
* Enables retailers and manufacturers to plan and execute category and merchandise
plans designed to achieve demand-based precision merchandising.
* Tailors assortments including product launches and group-specific go-to-market
strategies, so that customers can improve cluster results and meet true local demand.
* Increases movement at full retail value while lowering carrying costs and decreasing
out-of-stocks and excess inventory, so that customers can enhance their overall
profitability.

Price & Promotion Management


* Optimizes pricing (taking a competitors’ pricing into account) and promotions planning
and execution to generate maximum sales and margin dollars – to better shape
demand and match supply, ultimately taking the guesswork out of price setting and
promotions planning, delivery and measurement.
* Improves financial predictability, responsiveness and accuracy, so that customers can
determine the best mix of price and promotion to help them drive revenues and better
understand impact on the forecasts.
* Improves utilization of promotional dollars at all levels of the organization, so that
customers can maximize their return on promotional spend.
* Generates maximum value from end-of-life, end-of-season and excess inventory, so
that customers can drive up overall margins.

JDA Supply Chain Modules


JDA Supply & Demand Optimization
* Enterprise Planning
* Space & Category Management
* Price & Promotion Management
* Demand Planning
* Allocation & Replenishment
* Supply & Manufacturing Management
* Network & Inventory Optimization
* Collaboration

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 27


www.redprairie.com | info@redprairie.com | 1-877-733-7724

Highlights

* Advanced Service Oriented Architecture (SOA).


* 20+ global service sites and standard service.
* A global leader in supply chain technology solutions - 30 years of experience.
* “Green” commitment. Solutions and strategies to create more cost-efficient
– and environmentally sustainable – supply chains and store operations.

Ownership: Headquarters: supply chain Solutions:


Private Waukesha, Wisconsin RedPrairie’s E2e™ suite of
Supply Chain Management
Founded:
1975, Wisconsin

Customer Focus:
RedPrairie delivers measurable results for customers in many markets, including high
tech and electronics, consumer goods, food and beverage, third party logistics, retail
and wholesale, service parts, and make-to-order manufacturing.

Select Customers:
Foster’s Group, TNT Logistics, Sony, Access Business Group, The Finish Line, The
Carphone Warehouse, Bob’s Discount Furniture, Cummins Filtration, Logiwiz, Accel,
Farmacia Guadalajara.

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 28


About RedPrairie
RedPrairie provides supply chain execution, store management, logistics, and
warehouse management software that companies use to manage their supply chains.
Its applications monitor and control all phases of the supply chain, from inbound logistics
and inventory management to order fulfillment and transportation. It also provides
collaboration tools to help companies interact with trading partners. Founded in 1975,
RedPrairie was acquired by private equity firm Francisco Partners Management for
approximately $240 million in 2005.

RedPrairie is a world leading consumer-driven optimization company. Built on an


advanced Service Oriented Architecture (SOA) developed over the past 15 years, the
RedPrairie integrated E2e™ solutions offer on-demand capabilities to over 32,000 sites
worldwide for many of the world’s largest companies.

RedPrairie’s E2e solutions synchronize people and products throughout the customer
buying cycle to ensure goods reach the right place at the right time. At the point of sale,
this means consumers have access to desired products and that the store is staffed with
the right people to help them make their purchases. In the production cycle, it means
suppliers and manufacturers time and synchronize shipments and production based on
demand signals from the retailer. And in the back room of the store, it means having the
least amount of inventory, solving the “last yard” problem of the retail supply chain.

With 20+ global service sites and standard service methods that have been validated
over the last 30 years, RedPrairie provides unparalleled service and support.

RedPrairie Key Strengths


* RedPrairie is a global leader in supply chain technology solutions that help customers
achieve measurable logistics results, end-to-end across their extended supply chains,
driving out costs, improving customer service and creating competitive advantage.
* RedPrairie delivers superior logistics results by driving out more logistics costs than
anyone in the industry, and enabling customers to consistently achieve their supply
chain objectives. This is accomplished through an integrated suite of DigitaLogistix
solutions that provide the industry’s leading transportation, productivity, and
distribution management capabilities, enhanced with action-oriented components for
real-time control and performance measurement.

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 29


About RedPrairie
* These solutions are deployed through an end-to-end value delivery system (the
RedPrairie Approach) that ensures results achievement.
* The effectiveness of the RedPrairie solution suite of applications is enhanced through
an industry-exclusive tactical optimization layer that enables lowest cost, streamlined
operations.
* RedPrairie also provides applications for international trade logistics, mobile resource
management, supply chain security and inventory optimization to address the broader
needs for global supply chain management and security.

RedPrairie Technology
RedPrairie’s RFID-enabled suite of supply chain execution solutions provide the
industry’s leading transportation, productivity, and distribution management capabilities,
integrated with process management components for real-time visibility, event
management and resolution, quality control, supplier collaboration and performance
measurement.

RedPrairie Supply Chain Management Solutions


RedPrairie’s E2e™ Supply Chain Management & Supply Chain Execution
* Manages multiple flows of goods and information across complex networks of
suppliers, co-packers, carriers, freight forwarders, logistics service providers and
many other players.
* Optimizes every node in these extended networks, and synchronizes the flow of
products and information all the way to the retail shelf - supply chain management
solutions reduce inventory levels at each stage, improve on-shelf and just-in-time
performance, and improve top line growth and profitability.
* Delivers the robust functionality to optimize each and every node, and the workflow,
visibility and control capabilities needed to synchronize the entire supply chain
network.
* RedPrairie breaks down the Supply Chain Management suite into functional groupings
based on the movement, storage, people and process components common to supply
networks.
* Modules include: Transportation Management, Warehouse Management, Workforce
Management, Labor Management, Business Process Integration

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 30


www.microsoft.com/dynamics | 1-888-477-7989

Highlights

* Backed by the strength of Microsoft.


* Complete business management software: e-commerce, supply chain,
manufacturing, CRM, HR, project accounting.
* Comprehensive supply chain management solutions for mid-market companies.
* Uses familiar Microsoft interface.

Ownership: Headquarters: supply chain Solutions:


Public (NASDAQ: MSFT) Redmond, WA * Microsoft Dynamics AX
* Microsoft Dynamics NAV
Founded: * Microsoft Dynamics GP
1975, New Mexico * Microsoft Dynamics SL

Customer Focus:
Microsoft distributes its products primarily through the following channels: OEM;
distributors and resellers; and online services. Its Supply Chain Management products
are an integral part of its Dynamic ERP solution suite, which is used by small and
medium-sized organizations, enterprises, governmental institutions, educational
institutions, Internet Service Providers, application developers, and OEMs.

Select Customers:
Allchem Industries, Aspen Marketing, Giant Bicycle, CMC Motors, Festool, Bestseller,
Pebblestone Fashion International, Kwik Fit Netherlands, Tanner Companies, Rich
Foods Corporation.

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 31


About Microsoft Dynamics
Founded in 1981, Microsoft Business Solutions, Inc. is a global provider of enterprise
business solutions for the midmarket. Microsoft Business Solutions offers e-business
applications for financials, distribution, project accounting, electronic commerce, human
resource management, manufacturing, sales and marketing management, and customer
service and support.

Named for the third time to the “Top 100 Companies to Work for in America” list,
Microsoft Business Solutions employs more than 3,800 employees worldwide. The
company’s products and services automate essential business functions and enhance
the strategic value of financial and operational information. Microsoft Business Solutions
products are sold and implemented by a unique worldwide network of independent
partner organizations that share the company’s commitment to lasting customer
relationships.

Microsoft’s research and development facilities are located primarily in Redmond,


Washington with smaller facilities located in Mountain View, California; Fargo,
North Dakota; Beijing, China; Dublin etc. As of June 30, 2005, Microsoft employed
approximately 61,000 people.

Like its size, Microsoft’s ambitions are anything but small. The world’s number one
software company provides a variety of products and services, including its Windows
operating systems and Office software suite. The company has expanded into markets
such as video game consoles, servers and storage software, and digital music players.
In early 2008 the company made an unsolicited bid to acquire Yahoo! for about $44.6
billion.

Success includes the flexibility to respond to emerging markets, such as today’s


growth opportunities in China and Eastern Europe, and to the ever changing needs of
customers.

In response to these global challenges, Microsoft offers Microsoft Dynamics, a suite of


integrated, adaptable business applications for small and medium-sized organizations
and divisions of large enterprises. These integrated solutions—delivered through

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 32


About Microsoft Dynamics
a worldwide network of experienced Microsoft Certified Partners—work like and
with familiar Microsoft software and help automate and improve financial, customer
relationship, and supply chain management.

Microsoft Dynamics Key Strengths


* With Microsoft Dynamics, an organization can connect its entire supply chain in a
productive, fast-moving flow. The business value of vendors and business partner
relationships is enhanced significantly. And these increased efficiencies in distribution
translate to improved customer satisfaction and reduced cost of doing business.
* Microsoft Dynamics solutions provides employees with a multitude of ways to plan,
coordinate, and executive delivery of goods and services productively. Companies
realize a strong return on investment as a result of better individual and team
productivity, streamlined operations, and more effective collaboration.
* Using Microsoft Dynamics, people can effectively improve supply chain efficiency,
with minimal time spent on product training and learning. The user interface is familiar,
consistent, and comfortable—just like that of other Microsoft programs people work
with.
* Microsoft Dynamics gives people across the supply chain visibility into customer
demand and the delivery of goods—helping them make faster, better business
decisions and take the best course of action when adjustments are necessary.
* With features such as automatic notification, a team can easily can keep tabs on
inventory, helping sustain optimal item levels without tying up funds in the warehouse.
They can plan purchasing at favorable terms and in a timely manner, controlling costs
and ensuring that the organization meets its customer commitments. And they can
connect closely with operations to make sure manufacturing has the materials it needs
to deliver products on time.
* Microsoft Dynamics’ supply chain strengths can help the team fulfill customer
commitments with greater reliability and accountability, and deliver the products and
services customers want, when they need them.

Microsoft Dynamics Technology


The Microsoft Dynamics licensed suite of software products and applications, built on
familiar and widely used Microsoft technologies, offers a wide array of full-spectrum ERP
solutions for Supply Chain Management.

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 33


About Microsoft Dynamics
Microsoft Dynamics Supply Chain Management Solutions
Microsoft Dynamics AX
* Automates sales and purchasing and streamlines intercompany operations.
* Enables Web access so that the sales team to exchange accurate and up-to-
date information with vendors, sell products and services, exchange information
with consultants, and configure complex products company information--anytime,
anywhere.
* Helps manage a broad range of other business areas, minimizing the need for multiple
systems.

Microsoft Dynamics NAV


* Delivers the tools a business needs to respond quickly to customers, rapidly pursue
new market opportunities, and improve profitability by working efficiently with trade
partners.
* Tightens the distribution processes and improves inventory management for single- or
multi-site warehouses, and handles order processing and demand planning.
* Helps manage a broad range of other business areas according to the particular
needs of the organization.

Microsoft Dynamics GP
* As an ERP software solution, Microsoft Dynamics for distributors manages inventory
and goods to keep distribution moving smoothly.
* Maintains tight control over distribution and streamlines the pick/pack/ship cycle to
gain competitive advantage.
* From forecasting to delivery, Microsoft Dynamics GP can help accelerate sales order
processes and reduce costs per transaction. Integrated applications help manage
inventory more effectively, fill orders faster, and improve customer service with e-
commerce.
* Enables a company to meet customer demand efficiently, with inventory and order
management that reduces cost, improves accuracy, and speeds fulfillment.

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 34


About Microsoft Dynamics
Microsoft Dynamics SL
* Microsoft Dynamics SL (formerly Microsoft Business Solutions–Solomon) offers
systems for the distribution industry. Integrated applications help efficiently manage
inventory, order, and purchasing management; sales forecasting; e-commerce; and
warehouse management.
* These applications connect directly with dozens of other business management
systems to help organizations meet the diverse needs of their business, including
accounting, CRM, human resources and payroll, supply chain management,
manufacturing, and more.

Microsoft Dynamics Supply Chain Modules


Microsoft Dynamics AX Microsoft Dynamics GP
* Commerce Gateway * Distribution II
* Enterprise Portal
* Logistics Microsoft Dynamics SL
* Master Planning * Advanced Shipping Manager
* Product Builder * Bill of Materials
* Production * Inventory Management & Replenishment
* Supply Chain Visibility * Landed Cost
* Trade * Order Management
* Warehouse Management (WMS) * Order to Purchase
* Purchasing
Microsoft Dynamics NAV * Work Order
* Inventory Management
* Warehouse Management
* Supply Planning
* Business Notifications
* Sales and Purchase Document Workflow Approvals

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 35


www.oracle.com | 1-800-633-0738

Highlights

* Backed by the strength of one of the world’s largest software application firms.
* Broad range of supply chain management applications fit the needs of companies
of all sizes, in all industries.
* Winner of several awards: Best Supply Chain Management System,’ Intelligent
Enterprise 2007 Readers’ Choice Award, ‘The Supply Chain Software Award,’
Supply Chain Excellence Awards organized by SCMLogistics World 2006.

Ownership: Headquarters: supply chain Solutions:


Public (NASDAQ: ORCL) Redwood Shores, CA * Oracle E-Business Suite
Supply Chain Management
Founded: * Oracle Service Optimization
1977, California Suite
* PeopleSoft Enterprise Supply
Chain Management
* JD Edwards EnterpriseOne
Supply Chain Management
* Oracle Transportation
Management

Customer Focus:
Thousands of small to mid-size companies and larger enterprises across a broad
range of public and private sector industries use Oracle’s enterprise-class business
products and solutions to reduce cost and improve performance.

Select Customers:
Schneider National, Pella Corporation, Hellmann Worldwide Logistics, Doskocil, New
York City Housing Authority, Panasonic Factory Solutions, Intersil.

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 36


About Oracle
After 30 years of providing leading-edge solutions to a vast and growing base of
customers, Oracle remains the gold standard for database technology and applications
in enterprises throughout the world: The company is the world’s leading supplier of
software for information management, and the world’s second largest independent
software company. Oracle technology can be found in nearly every industry, and in the
data centers of 98 of the Fortune 100 companies. Oracle is the first software company
to develop and deploy 100 percent internet-enabled enterprise software across its entire
product line: database, business applications, and application development and decision
support tools.

It is innovation that drives Oracle’s success. With the release of Oracle Fusion
Middleware, Oracle has begun debuting new products and functionality that reflect the
company’s goal: connecting all levels of enterprise technology to help customers access
the knowledge they need to respond to market conditions with speed and agility. Today,
Oracle Real Application Clusters, Oracle E-Business Suite, Oracle Grid Computing,
support for enterprise Linux, and Oracle Fusion all fuel a commitment to innovation and
results that has defined Oracle for thirty years.

Looking ahead, Oracle will strive to become number one in middleware and number
one in software applications, just as the company has done in database applications.
The organization’s goal is to continue to innovate and to lead the industry—while always
making sure that it stays focused on solving the problems of the customers who rely on
its software.

The company’s success speaks for itself. Oracle applications run in more than 1,500
public sector organizations, 10 of the world’s top 10 banks, 20 of the world’s top 20
telecom companies, and 10 of the top 10 academic universities worldwide.

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 37


About Oracle
Oracle Key Strengths
* Oracle Supply Chain Management (SCM) is the complete, integrated solution that
powers information-driven supply chains. With Oracle SCM, companies can predict
market requirements, innovate in response to volatile market conditions, and align
operations across global networks.
* Oracle SCM provides industry-specific solutions based on best-in-class applications
that span product development, demand management, sales and operations planning,
transportation management, and supply management.
* Oracle provides best-in-class global transportation management and supply
management, and integrated manufacturing execution systems (MES).
* Oracle delivers best in class capabilities including demand management, product
design, analytics, and optimization via strategic acquisitions including Demantra, Agile,
and 360Commerce.
* Among the honors and awards bestowed on Oracle for its world-class enterprise
solutions include ‘Best Supply Chain Management System,’ Intelligent Enterprise
2007 Readers’ Choice Award, ‘The Supply Chain Software Award,’ Winner of Supply
Chain Asia Logistics Awards 2007, ‘Best Supply Chain Software Solution Provider,’
and winner of the Supply Chain Excellence Awards organized by SCMLogistics World
2006.

Oracle Technology
* Oracle Application Integration Architecture is a comprehensive set of products that
deliver sustainable business process based integrations across Oracle, third party and
custom applications. With its open, standards-based foundation, Oracle Application
Integration Architecture enables you to create streamlined business processes that
span application boundaries, while greatly shortening time to value.

* Oracle Fusion Middleware for Applications applies Oracle’s market-leading middleware


portfolio to the leading business applications. Extend the business value of your
applications across user communities, lines of business, and organizations. The only
comprehensive and integrated middleware foundation certified with Oracle HCM,
CRM, financial management, and other business applications.

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 38


About Oracle
Oracle Supply Chain Management Solutions
Oracle E-Business Suite Supply Chain Management
* Integrates and automates all key supply chain processes, from design, planning and
procurement to manufacturing and fulfillment, providing a complete solution set to
enable companies to power information-driven value chains.
* Companies can anticipate market requirements and risks, adapt and innovate to
respond to volatile market conditions, and align operations across global networks.
* A unified data model provides a single, accurate view of a customer’s entire supply
chain. Companies can implement lean, demand driven principles and manage their
increasingly complex, global supply chains.

Oracle Service Optimization Suite


* The Oracle Service Optimization Suite (OSO) features a best-of-breed, modular,
configurable design that allows customers to choose the right components that meet
their unique business requirements.
* The highly configurable nature of OSO enables it to be deployed in a broad range
of supply chain sectors such as Home Delivery, Field Service and Facilities
Management.
* From capacity planning, through vehicle, technician and customer scheduling, to
dispatch management and mobile operations, Oracle Service Optimization Suite can
help customers take their service delivery business to the next level of operational
efficiency and customer satisfaction.

PeopleSoft Enterprise Supply Chain Management


* Provides a cohesive yet flexible solution for the synchronized supply chain, driving
efficiencies in cost savings over the entire supply chain—including plan-to-produce
and order-to-cash business processes.
* PeopleSoft Enterprise Supply Chain Management is a family of applications in
Oracle’s PeopleSoft Enterprise product suite.
* Extends a company’s supply chain in real time by connecting suppliers and customers
with company business processes.
* Provides integrated spend management for all categories of goods and services.
* Delivers embedded analytics to monitor supply chain performance and adjust as
conditions and business goals shift.

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 39


About Oracle
JD Edwards EnterpriseOne Supply Chain Management
* These software modules promote revenue growth and cost reduction by improving
fulfillment rates, allowing better asset and capacity utilization and expanding market
dominance while reducing inventory, shrinking lead times, and achieving overall cost-
of-goods improvements.
* JD Edwards Supply Chain Management is part of Oracle’s JD Edwards EnterpriseOne
family of applications.

Oracle Transportation Management


* Delivers robust transportation planning and execution capabilities to shippers and third
party logistics providers.
* Integrates and streamlines transportation planning, execution, freight payment,
and business process automation on a single application across all modes of
transportation, from full truckload to complex multi-leg air, ocean, and rail shipments.
* Lowers transportation costs, improves customer service and asset utilization, and
provides flexible, global fulfillment options.

Oracle Supply Chain Modules


Oracle Supply Chain Management Suite
* Advanced Procurement
* Logistics & Transportation
* Product Lifecycle Management
* Asset Lifecycle Management
* Manufacturing
* Supply Chain Planning
* Order Fulfillment
* Order Management

Oracle Service Optimization Suite


* Oracle Real-Time Appointment Scheduler
* Oracle Real-Time Dispatch Manager
* Oracle Real-Time Resource Manager
* Oracle Real-Time Resource Scheduler

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 40


About Oracle
PeopleSoft Enterprise Supply Chain Management
* Customer Order Management
* Supply Chain Planning
* Inventory and Fulfillment Management
* Manufacturing Solution

JD Edwards EnterpriseOne Supply Chain Management


* Food and Beverage Producers
* Manufacturing
* Supply Chain Execution (Logistics)
* Supply Chain Planning (SCP)
* Supply Management (Procurement)

ORACLE Transportation Management


* Forwarding and Brokerage Operations
* Freight Payment, Billing, and Claims
* Fusion Transportation Intelligence
* Logistics Inventory Visibility
* Transportation Operational Planning
* Transportation Sourcing

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 41


www.sap.com/usa | 1-800-872-1727

Highlights

* Backed by the strength of SAP, the largest business software


company in the world.
* Recognized by Gartner Group as the world’s leading SCM vendor with total market
share of 19.7%.
* Highly customizable.
* Licensed and on-demand solutions.

Ownership: Headquarters: supply chain Solutions:


Public (NYSE: SAP) Walldorf, Germany * SAP SCM
Newtown Square, PA (U.S. * SAP Business One
Founded: headquarters) * SAP Business ByDesign
1972, Walldorf, Germany * SAP Business All-in-One
* SAP SRM

Customer Focus:
SAP Solutions are global software applications delivered for small businesses, midsize
companies, and large enterprises predominately in the retail, manufacturing, service,
and pharmaceutical sectors.

Select Customers:
Cat Logistics, LSI Logic, Airbus Spares Support and Services, Porsche AG, BASF
AG, E.I. DuPont de Nemours and Co. Inc., Kraft Foods International, Conair, Siemens
Medical Solutions, Sony Marketing Asia Pacific.

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 42


About SAP
SAP Americas is a subsidiary of SAP AG, the world’s largest business software
company and the third-largest software supplier overall. SAP Americas’ corporate
headquarters is located in Newtown Square, PA, a suburb of Philadelphia. The
company’s officers and executives lead a team of professionals dedicated to delivering
high-level customer support and services.

Founded in 1972 as Systems Applications and Products in Data Processing, SAP has a
rich history of innovation and growth that has made it the recognized leader in providing
collaborative business solutions for all types of industries – in every major market. The
company, headquartered in Walldorf, Germany, employs more than 46,100 people in
more than 50 countries, and serves more than 43,400 customers worldwide.

With a mission statement that emphasizes experience, knowledge, and technology for
maximizing business, SAP has successfully leveraged its extensive experience to deliver
a comprehensive range of solutions to empower every aspect of business operations.
Organizations of all sizes can use SAP solutions – including small business solutions
and solutions for midsize companies – to reduce costs, improve performance, and gain
the agility to respond to changing business needs.

By deploying the best technology, services, and development resources, SAP has
delivered a business platform that unlocks valuable information resources, improves
supply chain efficiencies, and builds strong customer relationships. And through the
Global Solution Center, SAP Americas identifies customer needs and develops solutions
to meet these needs.

SAP is listed on several exchanges, including the Frankfurt Stock Exchange and the
New York Stock Exchange, under the symbol “SAP.”

SAP Key Strengths


* The SAP Supply Chain Management (SAP SCM) application can help an organization
transform a linear supply chain into an adaptive supply chain network, in which
communities of customer-centric, demand-driven companies share knowledge,
intelligently adapt to changing market conditions, and proactively respond to shorter,
less predictable life cycles.

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About SAP
* The SAP solution synchronizes supply to demand – robust, configurable components
allow customers to balance push and pull network planning processes, replenish
inventory quickly, and execute production based on actual demand.
* Customers can sense and respond to changing environments with an adaptive supply
chain network – and drive distribution, transportation, and logistics processes that are
integrated with real-time planning processes.
* SAP’s SCM solution suite provides network wide visibility, collaboration, and analytics
– as well as full capability to monitor and analyze the extended supply chain.
* More than 25,000 small and midsize companies have selected SAP to drive
operational efficiency and profitable growth.

SAP Technology
The SAP solutions suite comprises licensed and on-demand applications and services.
The company’s Enterprise Service-Oriented Architecture (Enterprise SOA) is a blueprint
for an adaptable, flexible, and open IT architecture for developing services-based,
enterprise-scale business solutions. With SAP NetWeaver as a technical foundation,
enterprise SOA moves IT architectures to higher levels of adaptability – and moves
companies closer to the vision of real-time enterprises by elevating Web services to an
enterprise level.

SAP Supply Chain Management Solutions


SAP Business One
* An affordable, easy-to-use business management software designed specifically for
small and midsize businesses.
* Enables customers to manage their critical business functions across sales,
distribution, and financials, all in a single integrated system.
* With SAP Business One, companies can instantaneously access a complete and up-
to-the-minute view of the business, so they can respond to customers faster and grow
the business more profitably.

SAP Business ByDesign


* Streamlines processes and eliminates departmental silos.
* Improves the efficiency and effectiveness of employees.

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About SAP
* Helps customers make better, more proactive decisions.
* Adapts to changing market requirements-quicker than competitors.
* Lets customers gain control and visibility over their entire business.
* Simplifies IT by allowing SAP to manage software-as-a-service.

SAP Business All-in-One


* Configurable and extensible business solution for midsize companies.
* Fast-Start Program provides innovations that let customers configure their SCM
solution online and receive an immediate cost estimate for a cost-effective
deployment.
* Delivers rapid time to value and the flexibility to adapt as an organization’s needs
change. Best of all, SAP Business All-in-One is an affordable and safe long-term
investment.

SAP Supplier Relationship Management (SAP SRM)


* Provides strategic value through sustainable cost savings, contract compliance, and
quick time-to-value.
* Equips customers with tools to optimize procurement operations and drive superior
results through an end-to-end source-to-pay process.
* Activities such as spend analysis, category management, requisitioning, sourcing,
operational contracts, invoicing, and supplier management are part of an integrated
platform.

SAP Supply Chain Modules


SAP Supply Chain Management
SAP Business One (SAP Small Business Solution)
* Sales opportunity management
* Business partner management
* Inventory
* Production
* Material requirements planning (MRP)
* Service management
* Reporting

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About SAP
SAP Business ByDesign (SAP Midsize Business solution)
* Supply Chain Management
* Supply Chain Setup Management
-Supply Chain Design
-Production Modeling
-Resource Planning and Allocation
* Supply Chain Planning and Control
-Demand Planning
- Demand Management and Order Confirmation
- Exception Monitoring and Control
- Supply Planning
-Supply and Logistics Control
* Manufacturing, Warehousing, and Logistics
-Inbound and Outbound Logistics
-Internal Logistics
-Inventory Management
-Production
-Quality Assurance
-Tracking, Tracing, and Identification
-Task Management and Automation

Supplier Relationship Management


* SAP E-Sourcing application
* SAP E-Sourcing on-demand solution
* SAP Spend Analytics
* SAP Contract Lifecycle Management
* SAP Cost and Quotation Management

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www.manh.com | info_americas@manh.com | 1-877-596-9208

Highlights
* Focus on supply chain management software. Deep commitment to offering
the best and deepest supply chain solutions to its customers.
* Deep investments in supply chain research and development—in excess of $45
million in 2007.
* Focus on small to mid-sized companies - 1,200 clients.

Ownership: Headquarters: supply chain Solutions:


Public (NASDAQ:MANH) Atlanta, GA SCOPE Platform Applications
* Supply Chain Intelligence
Founded: * Supply Chain Visibility
1990, California * Supply Chain Event
Management
* X-Suite Solutions
* Supply Chain Process
Platform
Customer Focus:
Manhattan Associates successfully draws on its extensive experience with small to mid-
sized companies in a broad range of industries, including the retail, consumer goods,
food, government, high tech, industrial, and life sciences sectors.

Select Customers:
Meteor Electrical, Kenco, Vera Bradley, Crocs Inc., Dalepak, Cabela, Global Shipping &
Logistics, The Co-op, Weetabix, Woolworths, MOL Logistics.

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 47


About Manhattan Associates
Manhattan Associates is a leading supply chain solutions provider. The company’s
supply chain planning, supply chain execution, business intelligence and business
process platform capabilities enable its more than 1,200 customers worldwide to
enhance profitability, performance and competitive advantage.

From flexible, intuitive planning, to advanced forecasting and replenishment, to integrated


supply chain execution -- Manhattan Associates provides a comprehensive range
of easy-to-use solutions. These solutions are designed to help customers run their
businesses more efficiently, grow profits, delight customers -- and beat competitors. The
company’s team of experts offers years of real-world experience and is committed to
helping companies solve the everyday problems they face.

By combining planning and execution expertise with the highest level of customer
service, Manhattan Associates helps companies manage their entire supply chain more
efficiently than ever before. Their customers have the opportunity to leverage a single
solution provider for all their supply chain needs to make their jobs easier and serve their
customers better.

Globally, since 1990, Manhattan Associates has helped customers use technology
to identify the weak links in their supply chains, reconfigure their processes and
optimize their performance. Shortly after its inception in 1990 in Manhattan Beach,
California, Manhattan Associates gained a reputation for providing world-class
warehouse management solutions. Since that time, the company has continually
expanded its products and added capabilities to better serve its customers. Today
Manhattan Associates offers a holistic approach to supply chain with SCOPE: Supply
Chain Optimization—Planning through Execution, which brings together all the tools
businesses need to integrate, upgrade and optimize their supply chain.

Looking to the future, Manhattan Associates is aggressively pursuing the dynamic level
of growth it must achieve to meet the needs of its global customers. In 2006 alone,
Manhattan Associates added 400 employees to help it initiate 260 implementations.
The company’s investment in research and development continues to exceed any other
company’s, and has increased 250% in the last five years, to a 2007 total of $45 million.

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 48


About Manhattan Associates
Manhattan Associates Key Strengths
* The company’s software portfolio includes five key Supply Chain Solution Suites:
Planning and Forecasting, Inventory Optimization, Order Lifecycle Management,
Transportation Lifecycle Management and Distribution Management. These solution
suites are enhanced by Platform Applications -- including Supply Chain Intelligence,
Supply Chain Visibility and Supply Chain Event Management -- that organize and
deliver the information and processes needed to optimize supply chains across
functions and locations within and outside an enterprise.
* For 17 years, Manhattan Associates has concentrated exclusively on helping
companies streamline their supply chains to achieve lower costs, higher profits and
happier customers. Virtually all of the company’s 2,300 employees focus on supply
chain optimization. They work directly to bring value to 1,200 customers through
research and development, training, implementation and ongoing support.
* Manhattan Associates builds its knowledge of supply chain optimization every day so
that it can bring its customers the best possible solutions for their needs. Each year
Manhattan Associates invests more in supply chain research and development than
any other company in the world—in excess of $45 million in 2007.
* In addition to its many PhDs and other experts, the Manhattan Science Advisory
Board brings together thought leaders and international researchers from outstanding
academic institutions such as MIT, Columbia University and Georgia Tech to discuss
advances in the underlying science, address new economic developments and identify
fruitful areas of research.
* Manhattan Associates is committed to offering the best and deepest supply chain
solutions to its customers.

Manhattan Associates Technology


Manhattan Associates’ Supply Chain Process Platform provides a unifying architecture
that fosters agility and scalability while minimizing solution implementation, evolution
and support costs. More than 1,200 customers worldwide use Manhattan Associates’
global, on-demand and licensed supply chain solutions to enhance profitability and build
sustainable competitive advantage.

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About Manhattan Associates
Manhattan Associates Supply Chain Management Solutions
Manhattan’s SCOPE: Supply Chain Optimization
* Planning through Execution optimizes all the links in the supply chain from order
placement to delivery.
* Planning and Forecasting provides the crucial front end to an organization’s supply
chain that takes a customer’s business to a higher level.
* Demand Forecasting lets decision makers predict demand at any combination of
product and location nodes. Demand Forecasting is designed and synchronized to
produce the optimal forecast input for Inventory Optimization, financial or assortment
planning.
* Multi-Channel Planning integrates planning for the organization’s web, catalog and
store channels to reduce redundancy and increase efficiency, while still respecting the
unique characteristics of each channel.
* Financial Planning delivers top-down or bottom-up planning with an easy to use, but
powerful solution that manages multiple versions of plans across categories, channels
and time periods.
* Assortment Planning customizes assortments by channel. Lets customers see buyers’
changes immediately so they can reach their business goals with the right mix of
products.
* Item Planning synchronizes with assortment planning to support time-phased planning
and tracking for multiple key performance indicators.
* Promotion Planning coordinates all aspects of promotions from one solution.

Manhattan Associates Supply Chain Modules


Manhattan’s SCOPE: Supply Chain Optimization
* Planning and Forecasting
- Demand Forecasting
- Multi-Channel Planning
- Assortment Planning
- Item Planning
- Promotion Planning
- Store Clustering

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 50


About Manhattan Associates
* Inventory Optimization
- Replenishment
- Multi-Echelon
- Vendor Managed Inventory
- Collaboration Gateway

* Order Lifecycle Management


- Distribution Order Management
- Reverse Logistics Management
- Collaboration Gateway

* Transportation Lifecycle Management


- Transportation Procurement
- Transportation Planning & Execution
- Logistics Gateway
- Fleet Management
- Appointment Scheduling
- Yard Management

* Distribution Management
- Warehouse Management
- Slotting Optimization
- Labor Management
- Billing Management
- Supplier Enablement
- Hub Management

© 2009, Business-Software.com. All Rights Reserved. Reproduction Prohibited. 51

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