5

Health

s Who are the people? s Where are they? s What are they doing?

This unit is about health. You will learn how to:

Listening and speaking

s s s s

Give personal information about yourself Understand questions and explain when you are ill Make an appointment with the doctor and dentist Ask for medicines at the chemist’s

Sc/E1.3a, 4b; Lr/E1.4b Sc/E1.3b, 4a; Lr/E1.1c, 2b Sc/E2.2a, 3d; Sd/E1.1b; Lr/E1.2e, 5c Sc/E1.2a; Sd/E1.1b; Lr/E1.1c, 2e, 3a, 5c

Reading and writing

s s s s

Read and write information at the doctor’s Know words for parts of the body Write appointments in a diary Read instructions on medicines

Rt/E1.1b; Rw/E1.1b, 2a, 3a; Wt/E1.1a Rw/E1.1a; Ww/E1.1a, 1b, 1c Wt/E1.1a Rt/E1.1b

E1

ESOL

Unit 5 Page 1

Registering with a doctor
Filiz and her family are new to Birmingham. She goes to register with a doctor near her house.

Activity A

q

At the doctor’s

1 Who are the people in the picture?

2 The receptionist asks Filiz for information. Put the information in order. Listen. Write a number in the box. First name Date of birth Family name Telephone number Address Nationality 3 Your teacher will give you some cards. Match the words on the cards with the receptionist’s questions. 4 Listen again and check your answers.

1

Activity B

q

Giving personal information

Work in pairs. Your teacher will give you a form. Ask questions to complete it.

Remember q When you give the information, say names and numbers slowly and clearly.

Page 2 Unit 5

E1

ESOL

Sc/E1.4a, 4b; Lr/E1.4b

.. Dr Joseph Golden.............1a E1 ESOL Unit 5 Page 3 ..................................... Rt/E1.... Answer these questions.................................................................. c Which street is the surgery in? d Which day is the surgery closed? e What time does the surgery close on Wednesdays? f What time is the first appointment on Saturdays? g What is the number for appointments? .......... a How many GPs are there at the surgery? b What is the nurse’s name? ............................. .... Read the leaflet...... Dr Solym Ahmed Nurse: Sheila Thomas SURGERY HOURS Monday Tuesday Wednesday Thursday Friday Saturday Sunday 8:00–4:00 8:00–4:00 8:00–6:30 8:00–6:30 8:00–6:30 9:00–11:30 Closed Number for appointments: 0121 987765 EMERGENCY NUMBER: 0121 987764 Work in pairs...... 3 ........... Ashlea Surgery Services s Well Man Clinic s Well Woman Clinic s Diabetic Clinic s Asthma Clinic SMITHFIELD ROAD How to find us: Ashlea Surgery PARK STREET The team at the surgery Receptionist: GPs: Annie Butler Dr Leila Green.............1b...................A doctor’s surgery Activity A q Reading about a surgery This is the leaflet about the Ashlea Surgery in Birmingham. ............................................ ........................................... .... Rw/E1..................................

.............. ear head eye shoulder mouth arm chest back finger knee hand stomach leg toe foot Remember! 2 Write the plurals for these parts of the body...........The body Activity A q Words for parts of the body 1 Match the words and the parts of the body............1a ... ....................................... .......1a...... hand hands ear ears eye eyes foot feet Page 4 Unit 5 E1 ESOL Rw/E1............. ......... ear leg foot arm finger ....... ................................ Ww/E1.............

2b E1 ESOL Unit 5 Page 5 .… . Write the number of the conversation in the box. She’s got backache = She has got He’s got toothache = He has got Sc/E1. Look at the pictures. 2 Look at these five people. Lr/E1. I’ve got a sore throat. Patrick Tom Florida Harry 1 Jackie Remember! q When we speak we say: I’ve got a headache = I have got 3 Work in pairs.4a. Mum. Ask about the people. What’s the matter with …….My health Activity A q What’s the matter? 1 What’s the matter with Gulay? I can’t go to school today. What’s the matter with them? Listen.…? He’s got …….

5c. please? Page 6 Unit 5 E1 ESOL Sc/E1. it’s A-K-P-I-N-A-R. Lr/E1. We’ve got an appointment on Friday evening. On Friday evening. Listen to the conversation. Ali Akpinar. Gulay. Wt/E1. Yes. 3d. please? Ali Akpinar. is ill. Can I make an appointment for my husband to see the dentist. 4 Work in pairs. please? Yes.2e. At what time? It’s at 6:30. Filiz Hello. Can you spell that. Practise the conversation. Receptionist Hello.2a.1b. Sd/E1. West Street Dental Practice. Filiz phones to make an appointment for Gulay.1a . Is that OK? Yes.Appointments Activity A q Making an appointment Filiz’s daughter. what’s the name. that’s fine. 1 Which doctor does Filiz ask for? Dr Green s Dr Golden s Dr Ahmed s 2 When is the appointment? Tick the day and the time. February Monday 17 Tuesday 18 Wednesday 19 Thursday 20 Friday 21 Saturday 22 3 Filiz is making an appointment for her husband at the dentist’s.

February Mon 17 Al i Ho m e O ff ic e 12 .3 0 Tue 18 Wed 19 Pa re nt s’ ev en in g G ul ay ’s sc ho ol 7: 30 Thu 20 Fri 21 Sat 22 Sun 23 30 Ya sa r fo ot ba ll tr ai ni ng 9: E1 ESOL Unit 5 Page 7 .Activity B q Writing appointments in a diary Write the appointments for Gulay and Ali in Filiz’s diary.

......................... 5c............ . ....................1b............................ is ill........................................ What does she buy? 3 Listen again and circle the correct words...............................................At the chemist’s Activity A q Things you can buy at the chemist’s 1 What are these things? Write the words under the pictures...... Yasar............... Lr/E1. 2 Filiz’s son....................... Page 8 Unit 5 E1 ESOL Sc/E1............................................... c How much is it / are they? d Can I have a small / large bottle................ a My son has got a cold / flu. She goes to the chemist’s........... ............ bottle capsules ointment packet plasters tablets tube a b c d capsules bottle ...............2a... 2e.......1a .1c.... ....... please? Activity B q Asking for things Work in pairs.... .. Role play conversations at the chemist’s.......... Rw/E1.................. Your teacher will give you some cards.. Sd/E1.. .... b He’s got earache / a temperature...... . Listen........

Lr/E1.3b. Sd/E1. c Open sachet of powder and pour it into mug. What is the medicine for? Take BETTERQUICK for flu and colds How to take: 1 2 3 4 How many to take: Adults and children 12 and over: 1 sachet every 4 hours DO NOT GIVE TO CHILDREN UNDER 12 2 Match the instructions and the pictures. d Fill mug with hot water. Role play conversations at the chemist’s. a 2 tablets 2 times a day b 2 spoonfuls 3 times a day c after meals s s s 3 tablets 2 times a day 2 spoonfuls 4 times a day before meals s s s 2 Listen again and practise the questions. 4a. Rs/E1.1a E1 ESOL Unit 5 Page 9 .3a. 3 b If you want. 3 Work in pairs.1b. 3 Can a six-year-old child take Betterquick? Activity B q Taking medicines 1 Listen to three people asking about medicines. Rt/E1.1b.Medicine instructions Activity A q Reading instructions for taking medicine 1 Read the instructions for a medicine called Betterquick. a Stir well. add sugar or honey to taste. Tick the correct answer. Sc/E1.

can you spell your surname? Yes. Can I help you? b Sorry. I’ve got bad backache and I can’t come to class this afternoon. Activity B q Saying why you can’t come to class 1 Practise the conversation in Activity A. it’s W40356. headache toothache backache s s s 2 Listen again. Birmingham City College. Sd/E1. Listen. 4b. Lr/E1. c What class are you in? d What’s your teacher’s name? e Do you know your student number? ESOL 4. A-K-P-I-N-A-R.Phone call to a college Filiz is an ESOL student at Birmingham City College. You are ill. Yes. 2 Work in pairs. Remember! q When we speak we use the short form. Match the questions and the answers. I’m ill = I am ill He’s ill = He is ill I’m not well = I am not well She isn’t well = She is not well Yes. a Hello.2b .4a. She can’t go to college.1b. What’s the matter with her? Tick the box. My name’s Filiz Akpinar. Page 10 Unit 5 E1 ESOL Sc/E1. Phone your college and explain why you can’t come to class. Activity A q Phoning to say you’re ill 1 Filiz telephones her college. Maria Kelly. Today she is ill.

................................................ s x n y q r n m t b c e h n r d o c t o r r a t u b e v w c o n t r b r k n b d k t l n a c s s t m b t h p f c h e m i s t z h s k w s n x l c f s e p f c t l f j h h v v m h p y p f e e t n a r m Activity B q At the doctor’s and the chemist’s Complete the sentences with the words in the box................ an appointment to see the doctor? earache..... Can I have a b c d e How many How much I’ve got Can I make Can I ma‡e ...... tablets do I take? a packet of paracetamol? are they? ............. E1 ESOL Unit 5 Page 11 ............................................... .............. ...... Check it q Activity A Health words Look at the pictures and find the words................................... ............................................

..................................................................................... • Telephone number: ........................................................................................................................................ ....................w Activity A w w I can Mini-projects q w Find a leaflet Go to your local doctor’s surgery and ask for a leaflet about the services.......................................... GP’S NAME: ADDRESS: PHONE NUMBER: EMERGENCY NUMBER: Activity C q The dentist What is the name and address of your local dentist? • Name: ............................................... Activity B q Your GP Complete this information about your GP............................ • Address: .......................................................................................... How am I doing? Yes I need more practice Give personal information about myself Understand questions and explain when I am ill Make an appointment with the doctor and dentist Ask for medicines at the chemist’s Read and write information at the doctor’s Know words for parts of the body Write appointments in a diary Read instructions on medicines s s s s s s s s s s s s s s s s Page 12 Unit 5 E1 ESOL .............

............. .............................................................................. ...... ............. .......... .............. ....... .........................................................................1a E1 ESOL Unit 5 Page 13 ....................... ....................................................... a first name b family name c address d telephone e age f date of birth g nationality 2 Fill in the form with your details................ ...........................................................................................3a.. .............................. ...................... . .................................................................................... Telephone number Nationality ........................................ ADDRESS FIRST NAME DATE OF BIRTH AGE NATIONALITY TELEPHONE FAMILY NAME Green Oak Health Centre Family name First name ......... ............ .......................More reading and writing Filling in a form Activity A q Capital letters and small letters Match the words.......................................................... Date of birth Address ..... ...... . ..................... ..................................................................................................................... ....................... ................ ................................................................................. Male / Female (please circle) Rw/E1............................................................................................................................ Wt/E1.........

a b c d e Page 14 Unit 5 E1 ESOL Rw/E1.1a . RECEPTION WAY OUT TOILETS WAITING AREA COMMUNITY NURSE 2 Look at a picture of the health centre.More reading and writing Signs Activity A q Signs in a health centre 1 Read the signs. Where do you find the signs? Write the words on the picture.

............................................................................ MARTLEY M EDICAL CEN TRE Surgery hou rs Monday – Fri day: Saturday: Sunday: 8:00–7:30 9:00–12:30 closed Mr Harris 4:30 Tuesday 2nd May s s DOSE Take every 4–6 hours Adults and children over 12: one 5 ml spoonful Children 6–12: one 2.................... Which ones are instructions? Tick the boxes............................. 2a E1 ESOL Unit 5 Page 15 ......More reading and writing Instructions Activity A q Reading instructions 1 Look at the texts............ A Dosage rs: 1 or 2 tablets 3 times a day s Adults and children over 12 yea times a day s Children under 12: 1 tablet 3 TABLETS IN 24 HOURS DO NOT TAKE MORE THAN 6 s B C Meadow Walk Dental Practice Your next appointment ................ Rt/E1... Decide where you can find these different texts.............. .......................................... ...................................1b.................5 ml spoonful Keep out of reach of children D E Garland Dental Clinic s We care for your teeth s NHS treatment available lcome s New patients and children we evening appointments s Saturday morning and late s s 2 Work in pairs...........................................

– ck – ch/che bac‡ toothache 3 Can you add other words to the list? Activity B q Remembering spellings he toothac Try these ways to help you remember spellings.1b. Is it short or long? What is the shape? How many letters are there? What are the first and last letters? Say the word. -ch or -che? 1 Listen to the sentences. a My back hurts. Mark the k sound. e She’s got a headache. 1c . q q q head ache 2 Close your book and try to write the word. c He’s got problems with his stomach. d I’m sick. f Is your neck OK? 2 Make two lists of the words with the k sound. b I’ve got toothache. Page 16 Unit 5 E1 ESOL Ww/E1.More reading and writing Spelling Activity A q Word endings -ck. 1 Choose a word in the list you want to learn to spell. q neck stomach Trace it with your finger.

What’s the matter? I’ve got a really bad headache. please? Ali Akpinar. Do you have a telephone number? Yes. Can you spell that? Yes. I think I ate something bad at lunchtime! Receptionist: Filiz: Receptionist: Filiz: Receptionist: Filiz: Receptionist: Filiz: E1 ESOL Unit 5 Page 17 . It’s 0121 83652. Page 6 Appointments Activity A1/2 Receptionist: Filiz: Receptionist: Filiz: Receptionist: Filiz: Receptionist: Filiz: Receptionist: Filiz: Hello. At what time? It’s at 6:30. Hello. Can you spell her first name. Ashlea Surgery. Not really! Why? What’s the matter? I’ve got backache! It’s always bad when the weather gets cold. Birmingham BR22 9YH. Can you spell that. what’s the name. please? Yes. I can’t drink very hot tea at the moment. What’s the name? Gulay Akpinar. Gulay Akpinar. And what’s your first name? Filiz. And where do you live? 21 New Street. hello. OK. Boy 1: What’s the matter? Boy 2: I’ve got stomachache. please? Yes. Why? What’s the matter with you? I’ve got terrible earache. Page 5 My health Activity A One Man Man Man Man 1: 2: 1: 2: Are you OK? No. what’s the postcode again? BR22 9YH. It’s good for headaches. that’s fine. Can I make an appointment for my daughter to see Dr Green. Boy 2: No. A-K-P-I-N-A-R. that’s fine. Can I help you? Oh. It’s G-U-L-A-Y. It’s very painful. Is 9:30 OK? Yes. Dr Green’s next free appointment is on Thursday morning. Two Woman 1: Ow! Woman 2: What’s the matter? Woman 1: Oh. Right. OK. I feel terrible. this tea’s too hot. You look terrible. F-I-L-I-Z. I’d like to register with the GP here. I think I’m going to ask Mr Mohammed if I can miss football this afternoon. please? Yes. And what’s your date of birth? 18 … 12 … 1969. know what.Audio scripts Page 2 Registering with a doctor Activity A Receptionist: Filiz: Receptionist: Filiz: Receptionist: Filiz: Receptionist: Filiz: Receptionist: Filiz: Receptionist: Filiz: Receptionist: Filiz: Receptionist: Filiz: Receptionist: Filiz: Hello. Right. please? Yes. OK. Sorry. It’s A-K-P-I-N-A-R. What’s your family name? Akpinar. I’ve got bad toothache. Activity A Receptionist: Filiz: Hello. What’s your nationality? Turkish. On Friday evening. Take some paracetamol. yes. Hello. Four Woman: Man: Woman: Man: Five Woman: Man: Woman: Oh. Ali Akpinar. Three Boy 1: You don’t look well. I think I’ve got some in my handbag. OK. Is that OK? Yes. We’ve got an appointment on Friday evening. Bad earache! You need to go to the doctor. Can I make an appointment for my husband to see the dentist. Thursday. West Street Dental Practice. Thank you very much.

How much do I take? Take two spoonfuls. I’ve got toothache. Sorry. Mr Davis. Page 9 Medicine instructions Activity B a Chemist: Customer: Chemist: b Chemist: Customer: Chemist: c Chemist: Customer: Chemist: Try these tablets. Thanks for phoning. My name’s Filiz Akpinar. three times a day. OK. A-K-P-I-N-A-R. How old’s your son? Ten. It’s very good. Is your neck OK? Page 18 Unit 5 E1 ESOL . I’ve got bad backache and I can’t come to class this afternoon.50 for a small bottle. OK. Here’s your prescription. And what’s your teacher’s name? Maria Kelly. please? Page 10 Phone call to a college Activity A Receptionist: Filiz: Hello. Can I help you? Yes. Receptionist: Filiz: Receptionist: Filiz: Receptionist: Filiz: Receptionist: Filiz: Receptionist: Page 16 Spelling Activity A a b c d e f My back hurts. Well. She’s got a headache. This cough medicine’s very good. He’s got problems with his stomach.Page 8 At the chemist’s Activity A Chemist: Filiz: Chemist: Filiz: Chemist: Filiz: Chemist: Filiz: Can I help you? Yes … my son has got flu and he’s got a temperature and a headache. Can I have a small bottle. I’ve got all that. How many tablets do I take? Take three tablets twice a day … and make sure you finish the course.25 for a large bottle or £2. it’s W40356. What class are you in? ESOL 4. How much is it? £3. I’m sick. can you spell your surname? Yes. we have this children’s paracetamol. OK. When do I take them? Take them before meals. They’re very good for stomach problems. OK. Birmingham City College. Do you know your student number? Yes.

A Answers Activity A2 ear – ears leg – legs foot – feet arm – arms finger – fingers Page 2 Registering with a doctor Activity A1 Filiz and the receptionist at the surgery Activity A2 First name – 2 Date of birth – 4 Family name – 1 Telephone number – 6 Address – 5 Nationality – 3 Page 5 My health Activity A1 She’s got a sore throat. Activity A2 Page 3 A doctor’s surgery Activity A b c d e f g Sheila Thomas Park Street Sunday 6. bottle d ointment. 9:30 Page 7 Filiz’s diary Activity B Suggested answers: Thursday – 9:30 Gulay to doctor Friday – 6:30 Ali to dentist mouth arm chest back Page 8 At the chemist’s finger knee hand stomach leg toe foot Activity A1 b plasters.00 0121 987765 Patrick – 5 Tom – 3 Florida – 2 Harry – 1 Jackie – 4 Page 6 Appointments Activity A1 Dr Green Page 4 The body Activity A1 eye shoulder ear head Activity A2 Thursday.30 9. tube Activity A2 A small bottle of children’s paracetamol Activity A3 b a temperature c is it d small E1 ESOL Unit 5 Page 19 . packet c tablets.

sick. Page 11 Check it Activity A s x n y q r n m t b c e h n r d o c t o r r a t u b e v w c o n t r b r k n b d k t l n a c s s t m b t h p f c h e m i s t z a r m h s k w s n x l c f s e p f c t l f j h h v v m h p y p f e e t n Page 15 Instructions Activity A1 A. headache Page 20 Unit 5 E1 ESOL . c ESOL 1. d Maria Kelly. e Yes. D Page 16 Key words Activity A1/2 -ck: back. it’s W40356.A Page 9 Medicine instructions Activity A1 Flu and colds Activity B b c d e I’ve got How many Can I have How much Activity A2 b 4 c 1 d 2 Page 13 Filing in a form Activity A1 b c d e f g family name – FAMILY NAME address – ADDRESS telephone – TELEPHONE age – AGE date of birth – DATE OF BIRTH nationality – NATIONALITY Activity A3 No Activity B1 a 3 tablets 2 times a day b 2 spoonfuls 3 times a day c before meals Page 10 Phone call to a college Activity A1 backache Page 14 Signs Activity A2 a b c d e WAITING AREA TOILETS COMMUNITY NURSE WAY OUT RECEPTION Activity A2 b Yes. A-K-P-I-N-A-R. neck -ch/-che: toothache. stomach.