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    Roselle Tapia
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    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
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    19 views1 page

    FNB Guidelines

    Uploaded by

    Roselle Tapia
    ..

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    1. GREETINGS 3.

    LAYING THE NAPKIN- Excuse me ma'am/ sir, may


    I lay your napkin?
    2. ESCORTING THE GUESTS
    4. SERVING WATER- Here's your Ice cold water
    3. LAYING THE NAPKIN - RIGHT, CLOCKWISE ma'am/sir

    4. SERVING WATER - RIGHT, CLOCKWISE 5. FOOD SERVER INTRODUCTION - Good morning


    ma'am/sir. I am __________(name) your food server
    for the day and its my pleasure to be of service to
    5. INTRODUCTION – RIGHT you. :)

    6. SERVING BREAD AND BUTTER - RIGHT, 6. SERVING BREAD AND BUTTER- Ma'am/ Sir this
    CLOCKWISE is your freshly baked bread.

    7. CLEARING BREAD AND BUTTER - LEFT, 8. SOUP - This is your hot steaming minestrone soup
    COUNTER CLOCKWISE ma'am/ sir.

    8. SERVING SOUP - RIGHT, CLOCKWISE 9. CLEARING SOUP -  Excuse Me ma'am/sir Are you


    done with your soup ma'am/ sir?
    9. CLEARING SOUP - RIGHT, CLOCKWISE
    10. CLEARING BREAD AND BUTTER -  Excuse Me
    11. SERVING SALAD - LEFT, COUNTER ma'am/sir are you done with the bread and butter?
    CLOCKWISE
     11. SALAD- This is your mango kani salad
    12. CLEARING SALAD - RIGHT, CLOCKWISE ma'am/sir.

    14. SERVING RED WINE - RIGHT, CLOCKWISE  12. CLEAR SALAD - Excuse Me ma'am/sir Are you
    done with your salad ma'am/ sir?
    15. SERVING MAIN COURSE - LEFT, COUNTER
    CLOCKWISE  13. RED WINE - This is your (reads the description of
    the wine) ma'am/ sir. Ask if the guest wants some
    16. CLEARING MAIN COURSE- RIGHT, wine before pouring.
    CLOCKWISE
     14. SERVING MAIN COURSE - This is your main
    17. CLEARING RED WINE - RIGHT, CLOCKWISE course "braised pork belly" ma'am/ sir.

    18. OPTIONAL! CRUMBING FOOD - LEFT,  15. CLEARING MAIN COURSE - Excuse me ma'am/
    sir Are you done eating this?

    19. SERVING BEVERAGE - RIGHT, CLOCKWISE


     16. CLEARING RED WINE -  Excuse Me ma'am/sir,
    are you done with the red wine?
    20. SERVING DESSERT - LEFT, COUNTER
    CLOCKWISE
     17. OPTIONAL: CRUMBING FOOD - Excuse me
    ma'am/sir. I'll just clean your table.
    21. BIDDING GOODBYE TO THE GUEST
     18.  BEVERAGE - Here's your iced cold orange juice
    ma'am sir.

    1. RECEPTIONIST: Good morning ma'am/sir,  19. SERVING DESSERT - Here's your dessert
    welcome to Le Cafe. May I ask for your Invitation? "mocha panacotta"
    Thank you ma'am/sir, this way please. :)
     20. BIDDING GOODBYE - (kapag nakita niyo ng
    2. ESCORT THE GUEST ON THE TABLE - We have tumayo yung guest, as much as possible say "thank
    prepared a pleasant table for you Mr./Mrs you for eating at le cafe" I hope you enjoy your stay. :)
    ___________. This way please.

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